microsoft the platform for knowledge management 26 10 2006 v1.0
TRANSCRIPT
2007 Microsoft Office SystemThe Platform For
Knowledge Management
2007 Microsoft Office SystemThe Platform For
Knowledge Management
Peter de HaasPeter de HaasIW Specialist ManagerIW Specialist ManagerEnterprise & Partner Enterprise & Partner GroupGroupMicrosoftMicrosoftpeter.dehaas@[email protected]
26 oktober 2006
One of the many defenitionsOne of the many defenitions
Thomas H. Davenport and Lawrence PrusakThomas H. Davenport and Lawrence Prusak
Working Knowledge: How Organizations Manage What They KnowWorking Knowledge: How Organizations Manage What They Know
Harvard Business School Press, 1998. Harvard Business School Press, 1998.
Knowledge is a fluid mix of framed experience, values, contextual information,
and expert insight that provides a framework for evaluating and incorporating new
experiences and information. It originates and is applied in the minds of knowers."
People Drive Business OutcomesPeople Drive Business Outcomes
The New World Of WorkThe New World Of Work
One world One world of businessof business
Always on,Always on,always connectedalways connected
TransparentTransparentorganizationorganization
SimplifySimplifyworking togetherworking together
Find info andFind info andimproveimprove
business insightbusiness insight
Secure andSecure andmanage contentmanage content
WorkplaceWorkplaceTrendsTrends
Role ofRole ofSoftwareSoftware
PLATFORM FOR PLATFORM FOR KNOWLEDGE SHARINGKNOWLEDGE SHARING
Office 2007: Server InvestmentsBetter empowerment, TCO and developer productivityNext generation e-mail,
project management, workflow, blog
and wiki support
Enhanced SharePoint Portal aggregation and personalization
Great relevancewith rich search
of people and business data
Server-based forms and workflow with
smart client and browser interfaces
Server-based spreadsheets plus BI portals built on SQL Server Analysis Services
Integrated document, records and Web content management
Unified ASP.NET 2.0 workspace foundation for
scalability and extensibility
WindowsSharePoi
ntServices
77
Operating System ServicesOperating System Services
Database ServicesDatabase Services Search ServicesSearch Services Workflow ServicesWorkflow Services
ASP.NET: ASP.NET: Web Parts, Personalization, Master Pages, Provider Framework, Security, etc.
Applications & ServicesApplications & Services
CollaborationCollaboration
Doc Collab, WikisDoc Collab, WikisDiscussions, BlogsDiscussions, BlogsContacts/Cals/TasksContacts/Cals/TasksE-Mail IntegrationE-Mail IntegrationOutlook IntegrationOutlook IntegrationProject Mgmt “Lite”Project Mgmt “Lite”Offline Lists/DocsOffline Lists/Docs
Content MgmtContent Mgmt
AuthoringAuthoringWorkflowWorkflowWeb PublishingWeb PublishingDocument MgmtDocument MgmtRecords MgmtRecords MgmtPoliciesPoliciesMulti-LanguageMulti-Language
PortalPortal
Intranet TemplateIntranet TemplateNews, Site DirNews, Site DirMy SitesMy SitesPeople FindingPeople FindingSocial NetworkingSocial NetworkingPrivacyPrivacy
SearchSearch
Search CenterSearch CenterRelevanceRelevanceBiz Data SearchBiz Data SearchMetadataMetadataCustomizable UXCustomizable UXExtensibilityExtensibility
Biz ProcessesBiz Processes
Rich/Web FormsRich/Web FormsSelf-Service FormsSelf-Service FormsReal-time Data Val.Real-time Data Val.LOB IntegrationLOB IntegrationLOB ActionsLOB ActionsPluggable SSOPluggable SSO
BIBI
Excel ServicesExcel ServicesReport CenterReport CenterDashboards/KPIsDashboards/KPIsBiz Data WPsBiz Data WPsBiz Data in ListsBiz Data in ListsSQL RS/AS Integ.SQL RS/AS Integ.
SharePoint Functional Architecture
Platform ServicesPlatform Services
StorageStorage
RepositoryRepositoryMetadataMetadataVersioningVersioningBackup/Recycle Backup/Recycle BinBinIndexing/SearchIndexing/Search
SecuritySecurity
vServer PoliciesvServer PoliciesPluggable AuthNPluggable AuthNFolder/Item Folder/Item LevelLevelRights Trimmed Rights Trimmed UIUI
ManagemeManagementnt
Admin UXAdmin UXDelegationDelegationProvisioningProvisioningMonitoringMonitoring
DeploymenDeploymenttMigrationMigrationConfig MgmtConfig MgmtFarm ServicesFarm ServicesFeature PolicyFeature PolicyExtranet SupportExtranet Support
Site ModelSite Model
TemplatesTemplatesRenderingRenderingNavigationNavigationConsistent UXConsistent UX
ExtensibiliExtensibilityty
Forms/FieldsForms/FieldsOM and SOAPOM and SOAPEvent Event HandlersHandlersMigration APIsMigration APIs
Shared Services (Site Model+, Indexing+/Search+, Business Data Catalog, Profile Shared Services (Site Model+, Indexing+/Search+, Business Data Catalog, Profile Service, Audiences, Targeting, Usage Analytics, Single Sign-on Service)Service, Audiences, Targeting, Usage Analytics, Single Sign-on Service)
• Discussions• Blogs• Wiki’s• My Sites• People Finding• Social Networking
SEARCH / PEOPLE SEARCH / PEOPLE FINDINGFINDING
BLOGS / WIKISBLOGS / WIKIS
Blogs and Wikis:Blogs and Wikis:Collaborative CommunitiesCollaborative Communities
Decentralized and flexible Decentralized and flexible collaborationcollaboration
New World of Work for people-ready New World of Work for people-ready businessbusiness
Familiar browser based workspacesFamiliar browser based workspaces
On versatile common platform for On versatile common platform for broad collaborationbroad collaboration
Management, provisioning, Management, provisioning, customizationcustomization
Search, libraries and moreSearch, libraries and more
Foundation for applicationsFoundation for applications
WikisWikis
Easy to ContributeEasy to Contributecreate, edit, link, and restore pages.create, edit, link, and restore pages.
ScenariosScenariosshare knowledge, hints, protocols within community/teamshare knowledge, hints, protocols within community/teambrainstorm ideas in very early project stagesbrainstorm ideas in very early project stagescollaborate with team on designs, guides, etccollaborate with team on designs, guides, etcrecord reference or daily informationrecord reference or daily information
Key Features Key Features (demo: (demo: http://mswikis/demowiki/Pages/Home.aspx ) )
Fast and easy transition read/edit modesFast and easy transition read/edit modesEasy and automatic linking for relevance and extensionEasy and automatic linking for relevance and extensionVersion differencingVersion differencingWYSIWYG editingWYSIWYG editingAccess control in harmony with wiki conceptAccess control in harmony with wiki conceptBuilt on core SharePoint platform Built on core SharePoint platform
E.g. search, navigation, alerts, custom fields, libraries, E.g. search, navigation, alerts, custom fields, libraries, calendars, etc.calendars, etc.
‘‘Publishing’ oriented experiencePublishing’ oriented experience
ScenariosScenariosMuch beyond ‘personal diaries’Much beyond ‘personal diaries’
Section of MySitesSection of MySites
Individuals and teams publishing content for broad reachIndividuals and teams publishing content for broad reachForecasts, discussions, specifications, news, decisions in Forecasts, discussions, specifications, news, decisions in timelinetimeline
Key FeaturesKey FeaturesPostsPosts
CommentsComments
RSS feed: user preferencesRSS feed: user preferences
Archive viewsArchive views
CategoriesCategories
CalendarCalendar
Blogging in Windows SharePoint in Windows SharePoint ServicesServices
Blog example in Windows SharePoint Services
Microsoft Office - PublishingMicrosoft Office - Publishing
PublishPublish to a blog, to a blog, document server document server or a workspace or a workspace straight from straight from
Microsoft Word Microsoft Word 20072007
RSSRSS
“RSS is a simple XML-based system that allows users to subscribe to their favorite websites. Using RSS, webmasters can put their content into a standardized format, which can be viewed and organized through RSS-aware software or automatically conveyed as new content on another website.”
RSS Feeds in Outlook
RSS Feeds in IE7
KNOWLEDGE NETWORKKNOWLEDGE NETWORK
The Knowledge Network SolutionThe Knowledge Network Solution
The SeekerSearch for People
• Who knows what?• Who knows who?
The SeekerSearch for People
• Who knows what?• Who knows who?
The ResultsRanked by:
• Social distance to seeker• Relevance in profiles
The ResultsRanked by:
• Social distance to seeker• Relevance in profiles
Aggregate ProfilesAggregate Profiles• Expertise InformationExpertise Information• Social NetworkSocial Network
Aggregate ProfilesAggregate Profiles• Expertise InformationExpertise Information• Social NetworkSocial Network
KN ServerKN Server KN ServerKN Server
KN ClientKN ClientAnalyze Email to Analyze Email to
Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts
KN ClientKN ClientAnalyze Email to Analyze Email to
Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts
KN ClientKN ClientAnalyze Email to Analyze Email to
Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts
KN ClientKN ClientAnalyze Email to Analyze Email to
Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts
Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates
Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates
Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates
Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates
Making Connections Making Connections Expertise Location From Your DesktopExpertise Location From Your Desktop
Expert Name Expert Name and Titleand TitleExpert Name Expert Name and Titleand Title
Relevant Relevant Keywords Keywords and Phrasesand Phrases
Relevant Relevant Keywords Keywords and Phrasesand Phrases
Relevant Relevant Distribution Distribution ListsLists
Relevant Relevant Distribution Distribution ListsLists
Anonymous Anonymous User Search User Search ResultsResults
Anonymous Anonymous User Search User Search ResultsResults
Making ConnectionsMaking ConnectionsSocial Distance From YouSocial Distance From You
Expert Name Expert Name and Titleand TitleExpert Name Expert Name and Titleand Title
Social Social Strength of Strength of ConnectionConnection
Social Social Strength of Strength of ConnectionConnection
Server UI – Portrait SummaryServer UI – Portrait Summary
KN specificadditions
Server UI – Internal People SearchServer UI – Internal People Search
KN specificadditions
Server UI – Connections Server UI – Connections SearchSearch
© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the
date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.