mid-america chamber executives (mace)...mid-america chamber executives (mace) chamber executive...

22

Mid-America Chamber Executives (MACE)Mid-America Chamber Executives (MACE) is made up of chamber professionals belonging to their state chamber executive organization or state chamber of commerce in the five-state area of Iowa, Minnesota, Nebraska, North Dakota and South Dakota. MACE is the go-to organization for chamber news, resources and networking in the Upper Midwest and is served by a 12-member board of directors. Our mission is to upgrade the professional excellence of chamber executives in the MACE area.

2011 - 2012 Board of Directors

ChairDaron Van Helden | Burnsville, MN

Vice-ChairAndy Peterson | Bismarck, ND

Secretary/TreasurerLarry Dowell | St. Paul, MN

DirectorsKay Breuer | Burlington, IA Kelvin Hullet | Bismarck, NDTom Kuhlman | Okoboji, IADouglas Loon | U.S. ChamberDarlene Macklin | Worthington, MNVicki Mallory | Algona, IADan Mauk | North Platte, NESonya Moller | Mitchell, SDEvan Nolte | Sioux Falls, SDKen Warner | Willmar, MNLori Warner | Beatrice, NEPeggy Woolridge | Huron, SD

Expanded Product Line

Annual ConferenceThe MACE Annual Conference is the flagship event of the Mid-America Chamber Executives. The conference brings together industry experts and chamber executives from across the Midwest for three days of high-level networking, educational workshops, and engaging speakers.

Membership Satisfaction SurveysMACE knows that chambers of commerce are constantly looking for ways to gauge what their members think. A MACE Membership Satisfaction Survey can help chamber executives touch base with their membership and identify their chamber’s strengths and weaknesses. The base of the survey is standardized to provide for benchmarking against the industry, but questions can be added to provide insight specific to your chamber.

NewslineThe Newsline is a weekly newsletter sent to MACE members that features stories from chambers of commerce in the five-state area. The Newsline also posts national chamber news, job openings, names in the news, MACE news, and ideas for chambers to use. Created in 2010, the Newsline has an audience of over 600 subscribers with a high readership rate.

Chamber Insight WebinarsMACE offers quarterly webinars focused on providing innovative techniques and time-tested best practices to Chamber professionals. The Chamber Insight Webinars feature presentations by industry experts and key partners in order to provide ongoing education for MACE members.

3

Survey IntroductionAll employers require industry comparisons in order to establish and justify appropriate salaries and benefits for their employees. Chambers of commerce are no different than other employers and require current comprehensive and specific information about compensation in their field.

Every two years, MACE conducts and presents a study of local chambers of commerce that analyzes operations, compensation, and benefits. This year, Illinois was added to the previous six-state region of Iowa, Minnesota, Nebraska, North Dakota, South Dakota, and Wisconsin.

AcknowledgementsThe help of many individuals and organizations was required to effectively produce this survey. The entire MACE board of directors provided leadership to ensure effective implementation and distribution of the survey. The individual state executive associations provided both financial support and critical contact information on the local chambers in their states.

MethodologyIndividual state associations provided contact information for over 700 local chambers of commerce. The survey instrument, originally developed in 1990s and modified every two years since, was again modified based on input from the MACE board of directors. Questions surrounding online marketing were also added in this year’s survey.

The survey instrument, developed by Dowell Stute and Associates utilized the SurveyGizmo survey software and the survey link and instructions were sent to all chambers of commerce in the seven-state region. The survey link was also featured on the MACE website, and a number of local chambers were called by their state association and directed there.

216 completed surveys were received and reflect approximately a 31% response rate. More chambers of commerce participated in this year’s survey than ever before. The time to complete the survey averaged 17 minutes. Individual surveys were reviewed, and in many cases data was reformatted or ommitted if obviously corrupted.

ChallengesChamber executives or individuals that were delegated the responsibility of responding to the survey are not immune to self-reporting mistakes. Self-reporting mistakes are impossible to detect in many cases because the true data is unknown. Mistakes were minimized whenever possible by eliminating or modifying certain responses with glaring errors.

Comparisons to previous years’ data is complicated by both slight changes in survey design, as well as considerable changes in sampling. In 2010, Illinois chambers did not participate, and many of the smallest chambers across the region were not contacted. In 2012, all completed surveys were included along with Illinois, resulting in a different sampling than 2010. Selective same-chamber comparisons were conducted to assure general accuracy in trends. We are confident that the larger sample has resulted in greater accuracy overall.

Sponsor

Survey Software

4

Table of Contents

Section I: General Information .......................................... Page 6

The general information section discusses basic chamber information such as what state the chamber is located in, the population the chamber serves, accredidation, and whether or not the chamber operates a convention and visitors bureau.

Section II: Chief Paid Executives ...................................... Page 12

The chief paid executives section covers all aspects of chamber executives broken down by state and chamber income category. Graphical depictions of the key stats by income bracket help chamber executives to quickly compare themselves to their average peers. In-depth data highlights how the chamber industry is aging, gender breakdowns, and how long chamber executives are serving their chambers, among other things.

Section III: Chamber Income ........................................... Page 28

How does your chamber income compare to similar chambers across the MACE region? The chamber income section breaks down how much money chambers are bringing in, who is making a profit, average amounts in reserve funds, and what chambers are spending their money on.

Section IV: Membership .................................................. Page 34

Chambers exist to serve members, yet many don’t know how their membership compares to others. The membership section looks at what membership models chambers are using, average number of members in various states and income levels, how those membership numbers have changed in the last year, and membership base rates.

(continued)

5

Table of Contents

Section V: Compensation Information ................................ Page 39

Chamber executives need reliable compensation information to use both in their own compensation negotiations, as well as staff hirings and negotiations. The compensation section supplies information on base salaries, pay increases, bonus opportunities, and commission rates for chief paid executives and staff positions.

Section VI: Benefits ......................................................... Page 61

In addition to salary information, benefits are a key component to any hiring or promotion discussion. The benefits section illustrates how common a number of benefits are for various chamber positions in the MACE region based on income level of the chamber.

Section VII: Education and Training .................................. Page 81

Education and training are crucial to continually improving a robust and innovative chamber industry. This section reports on how many chambers provide education opportunities, how much chambers are spending on education and training, and who provides the education and training.

Appendix: Survey Questions ............................................ Page 86

Appendix: Survey Participants ....................................... Page 102

6

Section I:General Information

7

General Info Highlights

Participation

IL 20%WI 26%

IA 19%8

MN 23%NE 6%

ND 3%

SD 4%

56

496

42

1240

Trend Lines• Overall, participation was up in 2012 from

2010. The addition of Illinois in 2012 increased overall numbers substantially.

• Over 75% of chambers reporting came from communities with a population of less than 50,000 people.

• Compared with 2010, fewer chambers reported being accredited by the U.S. Chamber of Commerce.

• 32% of chambers reporting operate a CVB. However, individual state percentages vary significantly.

Percent Operating a CVB

Illinois

10%

South Dakota

85%

North Dakota

0%

Iowa

33%

Wisconsin

38%

Minnesota

35%

Nebraska

50%

8

Illinois 42 19.72%Iowa 40 18.78%

Minnesota 49 23.00%Nebraska 12 5.63%

North Dakota 6 2.82%South Dakota 8 3.76%

Wisconsin 56 26.29%

What state are you located in?

20%

19%

23%

5%

3%4%

26%

Illinois Iowa Minnesota Nebraska

North Dakota South Dakota Wisconsin

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000

More than $1,000,000

All Income Levels

Illinois 3 23.1% 2 9.5% 14 25.9% 10 27.8% 8 20.0% 4 15.4% 1 33.3% 0 0.0% 42 19.7%Iowa 3 23.1% 4 19.0% 14 25.9% 4 11.1% 4 10.0% 6 23.1% 1 33.3% 4 20.0% 40 18.8%

Minnesota 3 23.1% 5 23.8% 9 16.7% 12 33.3% 13 32.5% 1 3.8% 1 33.3% 5 25.0% 49 23.0%Nebraska 0 0.0% 2 9.5% 1 1.9% 2 5.6% 5 12.5% 2 7.7% 0 0.0% 0 0.0% 12 5.6%

North Dakota

0 0.0% 0 0.0% 0 0.0% 0 0.0% 1 2.5% 3 11.5% 0 0.0% 2 10.0% 6 2.8%

South Dakota

0 0.0% 0 0.0% 1 1.9% 0 0.0% 3 7.5% 2 7.7% 0 0.0% 2 10.0% 8 3.8%

Wisconsin 4 30.8% 8 38.1% 15 27.8% 8 22.2% 6 15.0% 8 30.8% 0 0.0% 7 35.0% 56 26.3%All States 13 100.0% 21 100.0% 54 100.0% 36 100.0% 40 100.0% 26 100.0% 3 100.0% 20 100.0% 213 100.0%

By Income

All Responses

*Percentages by column

9

Illinois Iowa Minnesota Nebraska North Dakota

South Dakota

Wisconsin All States

Less than 10,000 3 7.1% 17 42.5% 10 20.4% 5 41.7% - 0.0% - 0.0% 16 28.6% 51 23.9%10,001 - 20,000 11 26.2% 9 22.5% 6 12.2% 1 8.3% - 0.0% 2 25.0% 14 25.0% 43 20.2%20,001 - 50,000 15 35.7% 9 22.5% 17 34.7% 6 50.0% 2 33.3% 3 37.5% 14 25.0% 66 31.0%50,001 - 75,000 5 11.9% 1 2.5% 5 10.2% - 0.0% 1 16.7% - 0.0% 2 3.6% 14 6.6%

75,001 - 100,000 3 7.1% 2 5.0% 2 4.1% - 0.0% 1 16.7% 2 25.0% 2 3.6% 12 5.6%100,001 - 250,000 5 11.9% 2 5.0% 6 12.2% - 0.0% 1 16.7% 1 12.5% 4 7.1% 19 8.9%250,001 - 500,000 - 0.0% - 0.0% 1 2.0% - 0.0% - 0.0% - 0.0% 4 7.1% 5 2.3%

More than 500,000 - 0.0% - 0.0% 2 4.1% - 0.0% 1 16.7% - 0.0% - 0.0% 3 1.4%

Less than 10,000 51 23.9%10,001 - 20,000 43 20.2%20,001 - 50,000 66 31.0%50,001 - 75,000 14 6.6%

75,001 - 100,000 12 5.6%100,001 - 250,000 19 8.9%250,001 - 500,000 5 2.3%

More than 500,000 3 1.4%

What is the approximate population of the area your organization serves?

By State

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Less than 10,000 3 8.3% 1 2.5% 10 76.9% 13 61.9% 22 40.7% 2 7.7% - 0.0% - 0.0%10,001 - 20,000 12 33.3% 6 15.0% 2 15.4% 5 23.8% 15 27.8% 3 11.5% - 0.0% - 0.0%20,001 - 50,000 14 38.9% 24 60.0% 1 7.7% 3 14.3% 9 16.7% 14 53.8% 1 33.3% - 0.0%50,001 - 75,000 4 11.1% 3 7.5% - 0.0% - 0.0% 2 3.7% 2 7.7% - 0.0% 3 15.0%

75,001 - 100,000 2 5.6% 3 7.5% - 0.0% - 0.0% 2 3.7% 1 3.8% - 0.0% 4 20.0%100,001 - 250,000 1 2.8% 3 7.5% - 0.0% - 0.0% 4 7.4% 2 7.7% 1 33.3% 8 40.0%250,001 - 500,000 - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% 1 3.8% 1 33.3% 3 15.0%

More than 500,000 - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% 1 3.8% - 0.0% 2 10.0%

By Income

24%

20%

31%

7%

6%

9%2% 1%

Less than 10,000 10,001 - 20,00020,001 - 50,000 50,001 - 75,00075,001 - 100,000 100,001 - 250,000250,001 - 500,000 More than 500,000

All Responses


10

U.S. Chamber of Commerce Accredidation

No 164 77.00%Yes 49 23.00%


South Dakota


No 33 78.6% 30 75.0% 40 81.6% 7 58.3% 3 50.0% 5 62.5% 46 82.1% 164 77.0%Yes 9 21.4% 10 25.0% 9 18.4% 5 41.7% 3 50.0% 3 37.5% 10 17.9% 49 23.0%

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

No 11 84.6% 19 90.5% 43 79.6% 30 83.3% 30 75.0% 20 76.9% 1 33.3% 10 50.0% 164 77.0%Yes 2 15.4% 2 9.5% 11 20.4% 6 16.7% 10 25.0% 6 23.1% 2 66.7% 10 50.0% 49 23.0%

All Responses

By State

By Income

77%

23%

No Yes

20122010

72%

28%

No Yes


11

Does your Chamber operate a Convention and Visitor’s Bureau?

All Responses

No 144 67.92%Yes 68 32.08%

68%

32%

No Yes


South Dakota


No 38 90.5% 27 67.5% 32 65.3% 6 50.0% 6 100.0% - 0.0% 35 62.5% 144 67.6%Yes 4 9.5% 13 32.5% 17 34.7% 6 50.0% - 0.0% 7 87.5% 21 37.5% 68 31.9%

By State

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

No 13 100.0% 17 81.0% 40 74.1% 25 69.4% 22 55.0% 13 52.0% 2 66.7% 12 60.0% 144 67.9%Yes - 0.0% 4 19.0% 14 25.9% 11 30.6% 18 45.0% 12 48.0% 1 33.3% 8 40.0% 68 32.1%

By Income


12

Section II: Chief Paid Executives

13

Executive Highlights

Trend Lines• 93% of chambers surveyed have a full-time

executive, up from 90% in 2010.

• Gender percentages of chamber executives have stayed exactly the same since 2008, even with the addition of other states. 63% of chamber executives are female.

• Just as the general population is aging, so too is the average chamber executive. The average age in 2012 was 44.7 years old.

• 67.6% of full-time chamber executives have at least a bachelor’s degree.

• Chamber executives are serving their chambers longer. In 2012, 46% of full-time chamber executives had been at their current chamber at least 7 years. In 2010, that percentage was 40%.

18-29

5% 10%

30-37

20%

38-45 46-55

35%

30%

Over 55

14

Profile of the Average MACE Chamber Executive

Chambers with Income of $50,000 and below

15


Chambers with Income of $50,001 - $100,000

16



17



18



19



20


Chambers with Income of $750,001 - $1,000,000

21


Chambers with Income of More than $1,000,000

22

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Full-time 36 100.0% 39 97.5% 5 38.5% 18 85.7% 51 94.4% 26 100.0% 3 100.0% 20 100.0% 198 93.0%Part-time - 0.0% 1 2.5% 8 61.5% 3 14.3% 3 5.6% - 0.0% - 0.0% - 0.0% 15 7.0%


South Dakota


Full-time 39 92.9% 38 95.0% 45 91.8% 12 100.0% 6 100.0% 7 87.5% 51 91.1% 198 93.0%Part-time 3 7.1% 2 5.0% 4 8.2% - 0.0% - 0.0% 1 12.5% 5 8.9% 15 7.0%

Full-time 198 93%Part-time 15 7%

93%

7%Full-time Part-time

Is your Chief Paid Executive full-time or part-time?

All Responses

By State

By Income

20122010

90%

10%Full-time Part-time


23

Gender of Chief Paid Executive

Female 135 63.38%Male 78 36.62%

All Responses


South Dakota


Female 27 64.3% 22 55.0% 33 67.3% 7 58.3% - 0.0% 5 62.5% 41 73.2% 135 63.4%Male 15 35.7% 18 45.0% 16 32.7% 5 41.7% 6 100.0% 3 37.5% 15 26.8% 78 36.6%

By State

By Income$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Female 13 100.0% 19 90.5% 36 66.7% 25 69.4% 21 52.5% 12 46.2% - 0.0% 9 45.0% 135 63.4%Male - 0.0% 2 9.5% 18 33.3% 11 30.6% 19 47.5% 14 53.8% 3 100.0% 11 55.0% 78 36.6%

Less than 10,000

10,001 - 20,000

20,001 - 50,000

50,001 - 75,000

75,001 - 100,000

100,001 - 250,000

250,001 - 500,000

More than 500,000

All Community

SizesFemale 28 70.00% 7 38.89% 34 56.67% 3 60.00% 8 61.54% 6 50.00% 32 82.05% - 0.00% 118 62.11%Male 12 30.00% 11 61.11% 26 43.33% 2 40.00% 5 38.46% 6 50.00% 7 17.95% 3 100.00% 72 37.89%

By Community Size

63%

37%

Female Male20122010

63%

37%

Female Male

63%

37%

Female Male2008


Chambers with a full-time chief paid executive only

24

Age of Chief Paid Executive

All Responses18 to 29 years 7 3.29%30 to 37 years 21 9.86%38 to 45 years 44 20.66%46 to 55 years 76 35.68%

55+ 65 30.52%

By StateIllinois Iowa Minnesota Nebraska North

DakotaSouth

DakotaWisconsin All States

18 to 29 years 2 4.8% 3 7.5% 2 4.1% - 0.0% - 0.0% - 0.0% - 0.0% 7 3.3%30 to 37 years 5 11.9% 5 12.5% 6 12.2% 1 8.3% - 0.0% 1 12.5% 3 5.4% 21 9.9%38 to 45 years 7 16.7% 8 20.0% 11 22.4% 3 25.0% 1 16.7% 2 25.0% 12 21.4% 44 20.7%46 to 55 years 10 23.8% 11 27.5% 18 36.7% 4 33.3% 4 66.7% 1 12.5% 28 50.0% 76 35.7%

55+ 18 42.9% 13 32.5% 12 24.5% 4 33.3% 1 16.7% 4 50.0% 13 23.2% 65 30.5%

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

18 to 29 years 2 15.4% 1 4.8% 3 5.6% 1 2.8% - 0.0% - 0.0% - 0.0% - 0.0% 7 3.3%30 to 37 years 5 38.5% 2 9.5% 6 11.1% 1 2.8% 3 7.5% 1 3.8% 1 33.3% 2 10.0% 21 9.9%38 to 45 years 1 7.7% 3 14.3% 0 18.5% 8 22.2% 10 25.0% 8 30.8% 1 33.3% 3 15.0% 44 20.7%46 to 55 years 3 23.1% 8 38.1% 0 37.0% 14 38.9% 11 27.5% 2 46.2% - 0.0% 8 40.0% 76 35.7%

55+ 2 15.4% 7 33.3% 5 27.8% 12 33.3% 16 40.0% 5 19.2% 1 33.3% 7 35.0% 65 30.5%

By Income

3% 10%

21%

36%

30%

18 to 29 years 30 to 37 years 38 to 45 years46 to 55 years 55+

20122010

4%12%

20%

36%

28%

18 to 29 years 30 to 37 years 38 to 45 years46 to 55 years 55+ years



25

Education of Chief Paid ExecutiveAll Responses

0%2%

21%

9%

53%

15%0%

12th grade or less Graduated high school or equivalent

Some college, no degree Associate degree

Bachelor's degree Master's degree

Doctorate

12th grade or less 1 0.47%Graduated high school

or equivalent4 1.88%

Some college, no degree 45 21.13%Associate degree 19 8.92%Bachelor's degree 112 52.58%Master's degree 31 14.55%

Doctorate 1 0.47%


South Dakota


12th grade or less - 0.0% - 0.0% 1 2.0% - 0.0% - 0.0% - 0.0% - 0.0% 1 0.5%Graduated high school or

equivalent 1 2.4% - 0.0% 1 2.0% - 0.0% - 0.0% 1 12.5% 1 1.8% 4 1.9%

Some college, no degree 12 28.6% 6 15.0% 9 18.4% 5 41.7% - 0.0% - 0.0% 13 23.2% 45 21.1%Associate degree 2 4.8% 3 7.5% 6 12.2% 2 16.7% - 0.0% - 0.0% 6 10.7% 19 8.9%Bachelor's degree 21 50.0% 24 60.0% 57.1% 4 33.3% 3 50.0% 4 50.0% 28 50.0% 112 52.6%Master's degree 6 14.3% 6 15.0% 4 8.2% 1 8.3% 3 50.0% 3 37.5% 8 14.3% 31 14.6%

Doctorate - 0.0% 1 2.5% - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% 1 0.5%

By State

By Income$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

12th grade or less - 0.0% - 0.0% - 0.0% 1 2.8% - 0.0% - 0.0% - 0.0% - 0.0% 1 0.5%

Graduated high school or equivalent - 0.0% 2 9.5% - 0.0% - 0.0% - 0.0% 1 3.8% 1 33.3% - 0.0% 4 1.9%

Some college, no degree 7 53.8% 6 28.6% 11 20.4% 7 19.4%

10 25.0% 3 11.5% - 0.0% 1 5.0% 45 21.1%

Associate degree 1 7.7% 4 19.0% 7 13.0% 2 5.6% 4 10.0% 1 3.8% - 0.0% - 0.0% 19 8.9%Bachelor's degree 4 30.8% 7 33.3% 28 51.9% 23 63.9% 20 50.0% 16 61.5% 2 66.7% 12 60.0% 112 52.6%Master's degree 1 7.7% 2 9.5% 8 14.8% 3 8.3% 6 15.0% 5 19.2% - 0.0% 6 30.0% 31 14.6%

Doctorate - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% - 0.0% 1 5.0% 1 0.5%



26

Chief Paid Executive Length of Tenure at Current Chamber

All ResponsesLess than 1 year 18 8.5%

1 - 3 years 54 25.4%4 - 6 years 44 20.7%

7 - 10 years 50 23.5%11 - 15 years 22 10.3%

More than 15 years 25 11.7%

By State


South Dakota


Less than 1 year 5 11.9% 3 7.5% 4 8.2% 1 8.3% - 0.0% - 0.0% 5 8.9% 18 8.5%1 - 3 years 10 23.8% 10 25.0% 12 24.5% 4 33.3% 3 50.0% - 0.0% 15 26.8% 54 25.4%4 - 6 years 7 16.7% 9 22.5% 9 18.4% 2 16.7% 1 16.7% 4 50.0% 12 21.4% 44 20.7%

7 - 10 years 10 23.8% 11 27.5% 10 20.4% 3 25.0% 1 16.7% - 0.0% 15 26.8% 50 23.5%11 - 15 years 5 11.9% 2 5.0% 7 14.3% 2 16.7% - 0.0% 2 25.0% 4 7.1% 22 10.3%

More than 15 years 5 11.9% 5 12.5% 7 14.3% - 0.0% 1 16.7% 2 25.0% 5 8.9% 25 11.7%

By Income$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Less than 1 year 1 7.7% 3 14.3% 7 13.0% 3 8.3% 2 5.0% 1 3.8% - 0.0% 1 5.0% 18 8.5%

1 - 3 years 6 46.2% 7 33.3% 13 24.1% 9 25.0% 7 17.5% 5 19.2% - 0.0% 7 35.0% 54 25.4%

4 - 6 years 4 30.8% 5 23.8% 18 33.3% 2 5.6% 6 15.0% 5 19.2% 2 66.7% 2 10.0% 44 20.7%7 - 10 years 2 15.4% 4 19.0% 8 14.8% 13 36.1% 12 30.0% 5 19.2% 1 33.3% 5 25.0% 50 23.5%

11 - 15 years - 0.0% 1 4.8% 3 5.6% 4 11.1% 6 15.0% 7 26.9% - 0.0% 1 5.0% 22 10.3%More than 15

years - 0.0% 1 4.8% 5 9.3% 5 13.9% 7 17.5% 3 11.5% - 0.0% 4 20.0% 25 11.7%

8%

25%

21%

24%

10%

12%

Less than 1 year 1 - 3 years 4 - 6 years

7 - 10 years 11 - 15 years More than 15 years

20122010

8%

28%

24%

15%

12%

13%





27

Chief Paid Executive Length of Tenure in Chamber Industry

All ResponsesLess than 1 year 11 5.2%

1 - 3 years 32 15.0%4 - 6 years 39 19.7%

7 - 10 years 38 18.3%11-15 years 51 17.8%

More than 15 years 51 23.9%


South Dakota


Less than 1 year 3 7.1% 1 2.5% 4 8.2% - 0.0% - 0.0% - 0.0% 3 5.4% 11 5.2%1 - 3 years 7 16.7% 8 20.0% 8 16.3% 1 8.3% 2 33.3% - 0.0% 6 10.7% 32 15.0%4 - 6 years 7 16.7% 11 27.5% 9 18.4% 4 33.3% - 0.0% 3 37.5% 8 14.3% 42 19.7%

7 - 10 years 7 16.7% 9 22.5% 3 6.1% 2 16.7% 1 16.7% - 0.0% 17 30.4% 39 18.3%11 - 15 years 9 21.4% 5 12.5% 11 22.4% 2 16.7% 1 16.7% 1 12.5% 9 16.1% 38 17.8%

More than 15 years 9 21.4% 6 15.0% 14 28.6% 3 25.0% 2 33.3% 4 50.0% 13 23.2% 51 23.9%

By State

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Less than 1 year 1 7.7% 1 4.8% 5 9.3% 2 5.6% 1 2.5% - 0.0% - 0.0% 1 5.0% 11 5.2%

1 - 3 years 3 23.1% 6 28.6% 9 16.7% 4 11.1% 4 10.0% 3 11.5% - 0.0% 3 15.0% 32 15.0%4 - 6 years 5 38.5% 6 28.6% 14 25.9% 7 19.4% 6 15.0% 2 7.7% - 0.0% 2 10.0% 42 19.7%

7 - 10 years 2 15.4% 3 14.3% 12 22.2% 8 22.2% 7 17.5% 4 15.4% - 0.0% 3 15.0% 39 18.3%11 - 15 years - 0.0% 3 14.3% 7 13.0% 5 13.9% 8 20.0% 8 30.8% 2 66.7% 5 25.0% 38 17.8%More than 15

years 2 15.4% 2 9.5% 7 13.0% 10 27.8% 14 35.0% 9 34.6% 1 33.3% 6 30.0% 51 23.9%

By Income

5%

15%

20%

18%

18%

24%



2012

16%

6%

23%

17%

13%

25%



2010



28

Section III: Chamber Income

29

Income Highlights

Trend Lines• After a considerable dip in 2010, the percentage

of chambers running a profit came closer to returning to their historical percentage in 2012.

• Generally, as budgets increase, the percentage of income chambers spend on programs also increases.

• The recent economic boom in North Dakota is evidenced by their large reserve funds and income.

• All income brackets are well represented in the survey, with more larger chambers responding than in previous years.

2008 2010 2012

77% 55% 71%

Percent of Chambers who were profitable

30

Total Income in the Most Recent Fiscal Year

All Responses$50,000 and below 16 7.55%$50,001 - $100,000 21 9.91%

$100,001 - $200,000 52 24.53%$200,001 - $300,000 35 16.51%$300,001 - $500,000 40 18.87%$500,001 - $750,000 26 12.26%

$750,001 - $1,000,000 3 1.42%More than $1,000,000 19 8.96%

8%

10%

25%

16%

19%

12%

1%9%

$50,000 and below $50,001 - $100,000 $100,001 - $200,000

$200,001 - $300,000 $300,001 - $500,000 $500,001 - $750,000

$750,001 - $1,000,000 More than $1,000,000


South Dakota


$50,000 and below 3 7.1% 3 7.5% 3 6.1% - 0.0% - 0.0% - 0.0% 4 7.1% 13 6.1%$50,001 - $100,000 2 4.8% 4 10.0% 5 10.2% 2 16.7% - 0.0% - 0.0% 8 14.3% 21 9.9%

$100,001 - $200,000 14 33.3% 14 35.0% 9 18.4% 1 8.3% - 0.0% 1 12.5% 15 26.8% 54 25.4%$200,001 - $300,000 10 23.8% 4 10.0% 12 24.5% 2 16.7% - 0.0% - 0.0% 8 14.3% 36 16.9%$300,001 - $500,000 8 19.0% 4 10.0% 13 26.5% 5 41.7% 1 16.7% 3 37.5% 6 10.7% 40 18.8%$500,001 - $750,000 4 9.5% 6 15.0% 1 2.0% 2 16.7% 3 50.0% 2 25.0% 8 14.3% 26 12.2%

$750,001 - $1,000,000 1 2.4% 1 2.5% 1 2.0% - 0.0% - 0.0% - 0.0% - 0.0% 3 1.4%More than $1,000,000 - 0.0% 4 10.0% 5 10.2% - 0.0% 2 33.3% 2 25.0% 7 12.5% 20 9.4%

By State

Actual Averages2010 2012

Average Total Income $461,343.60 $455,477.69

Average Membership Income $214,533.85 $188,523.24

Average Non-dues Income $248,246.14 $252,690.66



31

All Responses

Did you have a profit or loss in the most recent fiscal year?

2010

55%

45%

Profit Loss

Profit 85 54.84%Loss 70 45.16%

Grand Total 155 100.00%

Profit 150 70.75%Loss 62 29.25%

Grand Total 212 100.00%

2012

71%

29%

Profit Loss


South Dakota


Profit 29 69.0% 24 60.0% 36 73.5% 8 66.7% 4 66.7% 6 75.0% 43 76.8% 150 70.4%Loss 12 28.6% 16 40.0% 13 26.5% 4 33.3% 2 33.3% 2 25.0% 13 23.2% 62 29.1%

By State

By Income$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Profit 2 50.0% 12 70.6% 29 58.0% 28 82.4% 27 71.1% 21 80.8% 2 100.0% 12 63.2% 133 70.0%Loss 2 50.0% 5 29.4% 21 42.0% 5 14.7% 11 28.9% 5 19.2% - 0.0% 7 36.8% 56 30.0%



32

All Responses

Do You Have a Reserve/Contingency Fund?

No 36 16.98%Yes 176 83.02%

17%

83%

No Yes


South Dakota

Wisconsin Total

No 8 19.0% 5 12.5% 7 14.3% 1 8.3% 3 50.0% - 0.0% 12 21.4% 36 16.9%Yes 33 78.6% 35 87.5% 42 85.7% 11 91.7% 3 50.0% 8 100.0% 44 78.6% 176 82.6%

By State

By State Average Reserve Fund

Amount

Average Amount added to Reserve in

2011Illinois $95,953.88 $8,886.79 Iowa $115,538.80 $6,854.70

Minnesota $145,980.25 $8,964.62 Nebraska $145,868.26 $11,563.82

North Dakota $732,975.49 $127,531.00 South Dakota $772,522.63 $69,042.63

Wisconsin $221,187.51 $17,042.96 All States $187,826.22 $15,735.37

By Income Average Reserve Fund

Amount

Average Amount Added

to Reserve in 2011

$50,000 and below $16,437.50 $3,045.06 $50,001 - $100,000 $28,970.17 $5,501.79

$100,001 - $200,000 $64,430.24 $2,775.07 $200,001 - $300,000 $96,559.04 $6,781.54 $300,001 - $500,000 $148,135.74 $8,192.68 $500,001 - $750,000 $186,037.19 $44,873.61

$750,001 - $1,000,000 $354,824.00 $21,946.67 More than $1,000,000 $943,253.29 $51,096.47

All Income Levels $187,826.22 $15,735.37

$-$100,000.00 $200,000.00 $300,000.00 $400,000.00 $500,000.00 $600,000.00 $700,000.00 $800,000.00 $900,000.00

$1,000,000.00

Average Reserve Amount Average Amount Added to Reserve in 2011

$-

$100,000.00

$200,000.00

$300,000.00

$400,000.00

$500,000.00

$600,000.00

$700,000.00

$800,000.00

$900,000.00

Average Reserve Amount Average Amount Added to Reserve in 2011


33

Administration Operations Programs

Illinois 46.0% 16.6% 32.1%Iowa 47.9% 16.9% 34.2%

Minnesota 50.3% 15.2% 31.4%Nebraska 53.9% 16.2% 29.8%

North Dakota 48.0% 27.7% 17.4%South Dakota 44.2% 10.2% 49.8%

Wisconsin 48.7% 15.4% 34.3%All States 48.0% 16.0% 33.0%

0%

10%

20%

30%

40%

50%

60%


Row Labels Administration Operations Programs

$50,000 and below

43% 21% 33%

$50,001 - $100,000

54% 16% 26%

$100,001 - $200,000

48% 17% 30%

$200,001 - $300,000

48% 16% 34%

$300,001 - $500,000

49% 14% 37%

$500,001 - $750,000

46% 17% 36%

$750,001 - $1,000,000

45% 18% 35%


49% 12% 36%

All Income Levels

48% 16% 33%

What percentage of your income is used for...?

By State

By Income


0%

10%

20%

30%

40%

50%

60%


34

Section IV: Membership

35

Membership HighlightsTrend Lines

• 40% of chambers reported are using some sort of tiered dues as their membership model, and over 15% of chambers indicated that they would be changing their membership model in the next 24 months.

• It may seem like common sense, but the data supports that smaller chambers in terms of community size have significantly better market penetration.

• 55% of chambers reported a net increase in members during 2011.

• Average membership base rates did not vary much based on state, but did vary greatly based on the size of the population served by the chamber.

50%Investment Formula

40%Tiered Dues

10%Other

Traditional dues formula factoring in employee count, etc.

Members choose dues levels based on needs or interest

Hybrid or other approaches

Membership Models

Penetration Rates

% of businesses who are chamber members drop as chamber grows larger

Chamber members

$50k ↑

$200k ↑

$1m↑

Potential chamber members

46% 33% 15%

36

Membership Models

Membership Investment Formula 105 49.30%Tiered Dues 86 40.38%

Other 22 10.33%


South Dakota


Membership Investment Formula 14 33.3% 23 57.5% 22 44.9% 9 75.0% 3 50.0% 5 62.5% 29 51.8% 105 49.3%

Tiered Dues 21 50.0% 4 35.0% 22 44.9% 3 25.0% 2 33.3% 3 37.5% 21 37.5% 86 40.4%Other 7 16.7% 3 7.5% 5 10.2% - 0.0% 1 16.7% - 0.0% 6 10.7% 22 10.3%

All Responses

By State

By Income$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income

Membership Investment

Formula 1 25.0% 4 23.5% 20 40.0% 18 52.9% 26 68.4% 17 65.4% 1 50.0% 11 57.9% 98 51.6%

Tiered Dues 2 50.0% 10 58.8% 22 44.0% 13 38.2% 10 26.3% 7 26.9% - 0.0% 7 36.8% 71 37.4%Other 1 25.0% 3 17.6% 8 16.0% 3 8.8% 2 5.3% 2 7.7% 1 50.0% 1 5.3% 21 11.1%

Current Membership ModelMembership

Investment FormulaTiered Dues Other All Models

No 85 39.91% 80 37.56% 15 7.04% 180 84.51%Yes 20 9.39% 6 2.82% 7 3.29% 33 15.49%

Do you plan on changing your membership model in the next 24 months?


49%

10%

41%

Membership Investment Formula

Other

Tiered Dues


37

Average number of members: Beginning of

2011

Average Members

Dropped in 2011

Average New Members in

2011

Average number of members: End of 2011

Average number of Businesses in Chamber Area

Average Penetration

Rate

$50,000 and below 114 5 8 119 257 46%$50,001 - $100,000 180 12 16 184 403 46%

$100,001 - $200,000 256 22 27 263 789 33%$200,001 - $300,000 394 44 54 401 1,348 30%$300,001 - $500,000 458 46 55 467 1,639 28%$500,001 - $750,000 577 57 72 607 3,832 16%

$750,001 - $1,000,000 830 96 130 836 5,849 14%More than $1,000,000 1,138 136 139 1,146 44,155 3%

Average number of members: Beginning of

2011

Average Members

Dropped in 2011

Average New Members in

2011

Average number of members: End of 2011

Average number of Businesses in Chamber Area

Average Penetration

Rate

Illinois 410 50 56 414 1,659 25%Iowa 366 31 40 381 1,183 32%

Minnesota 409 48 58 416 14,892 3%Nebraska 456 31 40 466 1,115 42%

North Dakota 1,041 76 120 1,070 3,440 31%South Dakota 770 79 97 787 3,701 21%

Wisconsin 402 40 43 413 3,844 11%All States 430.3 44.0 52.3 440.5 5,293.1 8%

Membership Numbers

By Income

By State


South Dakota

Wisconsin Average for All States

$50,000 and below 18 - 1 NA NA NA 1 5 $50,001 - $100,000 (1) 4 8 6 NA NA 2 4

$100,001 - $200,000 (2) 2 5 6 NA 10 24 8 $200,001 - $300,000 (0) 13 5 2 NA NA 15 7

$300,001 - $500,000 2 24 13 4 13 14 4 9 $500,001 - $750,000 26 70 2 38 39 1 16 33

$750,001 - $1,000,000 15 (5) 7 NA NA NA NA 6 More than $1,000,000 NA (4) 9 NA 27 41 1 8

Average for All Income Levels

4 15 8 10 29 17 12 10

Average Net Change in Membership Number by State and Income

Local chambers only - state chambers were excluded

38

$180.69 $222.22

$242.15 $267.43 $263.21

$287.58 $320.20

$409.83

$-

$50.00

$100.00

$150.00

$200.00

$250.00

$300.00

$350.00

$400.00

$450.00

Less than 10,000

10,001 -20,000

20,001 -50,000

50,001 -75,000

75,001 -100,000

100,001 -250,000

250,001 -500,000

More than

500,000

Aver

age

Base

Rat

e

Population of Area Served

Membership Base Rate


South Dakota


$50,000 and below

$252.50 $184.00 $290.00 NA NA NA $189.00 $228.25

$50,001 - $100,000

$182.50 $167.33 $191.67 $204.00 NA NA $188.38 $186.50

$100,001 - $200,000

$230.08 $204.77 $210.89 $185.00 NA $200.00 $192.31 $208.29

$200,001 - $300,000

$204.30 $220.00 $253.08 $145.00 NA NA $240.00 $226.94

$300,001 - $500,000

$247.13 $190.00 $305.69 $245.00 $200.00 $203.50 $236.58 $255.45

$500,001 - $750,000

$260.00 $254.50 $305.00 $254.50 $282.83 $262.50 $214.75 $248.94

$750,001 - $1,000,000

$238.00 $286.00 $421.00 NA NA NA NA $315.00


NA $305.50 $367.00 NA $295.00 $325.00 $291.57 $314.26

All Income Levels

$230.64 $226.51 $293.04 $206.70 $259.28 $247.75 $221.80 $247.95

Average Base Rate of Membership

Average Base Rate by Population of Area Served


38

Section V: Compensation

Information

40

Compensation Highlights

Trend Lines• Average compensation has increased by 16% for

chamber executives since 2010.

• The average MACE chamber reported having 3.5 full-time employees in 2012, down from 4.5 in 2006.

• 14% of chambers with a full-time membership salesperson reported a commission-only compensation method.

• 47% of full-time chamber executives reported having some sort of bonus plan. The average potential bonus for chamber executives is $7,728.00.

2006 2008 2010 2012MeanChief Paid Executive

Vice President

Membership Manager

$54,082 $55,060 $56,257 $65,239

$32,423 $35,281 $33,686 $34,217

$47,045 $50,198 $53,407 $55,007

Full-Time Management Full-Time Non-Management Part-Time

0.51

1.52

2.53

3.5

2006 2008 2010 2012

Number of Employees

Definition:

Manager: A manager, in this survey, is anyone who supervises

other employees. In many organizations this is referred

to as a director.

41

Number of Employees

Full-time manager

Full-time non-manager

Total Full-time

Part-time

$50,000 and below 0.3 0.1 0.4 1.1

$50,001 - $100,000 0.8 0.1 0.9 1.0

$100,001 - $200,000 1.0 0.6 1.6 1.1

$200,001 - $300,000 1.5 0.8 2.3 1.2

$300,001 - $500,000 2.2 1.4 3.6 1.2

$500,001 - $750,000 2.9 1.8 4.7 1.4

$750,001 - $1,000,000 3.3 5.0 8.3 1.0

More than $1,000,000 6.5 7.4 13.9 3.0

Overall 2.0 1.6 3.6 1.3

Average Number of Employees

42

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Grand Total

% of all reporting

Chief Paid Executive 4 17 50 34 38 26 2 19 190 89%

Vice President - - - 3 8 6 1 11 29 13%

Business, Financial, or Administrative Manager - - 3 6 12 7 3 11 42 20%

Public or Government Affairs Manager - - 1 - - 3 2 7 13 6%

Membership Manager - - 2 10 15 10 1 14 52 24%

Membership Sales - - - 1 8 8 2 12 31 14%

Communications Manager - - 1 4 5 9 1 14 34 16%

Small Business Manager - - - 1 1 1 - 3 6 3%

CVB Manager - - 1 2 14 7 1 7 32 NA

Special Projects Manager - - 2 - 7 6 1 8 24 11%

Information Services Manager - - - 1 - 1 - 4 6 3%

Program Manager - - - 3 11 10 2 10 36 17%

Economic Development Manager - - 1 1 2 4 1 7 16 7%

Administrative Assistant or Receptionist 1 - 23 14 19 20 3 20 100 47%

Full-time & Part-time EmployeesNumber of Chambers with someone employed full-time

in the following positions:

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Grand Total

% of all reporting

Chief Paid Executive 8 3 3 - 1 - - - 15 8%

Vice President 1 - 1 - - - - 2 4 2%

Business, Financial, or Administrative

Manager

2 1 3 4 8 3 1 3 25 12%

Public or Government Affairs Manager

- - - - - - 1 1 2 1%

Membership Manager - 1 2 5 1 3 1 1 14 7%

Membership Sales 1 - 2 1 2 2 - 1 9 4%

Communications Manager

- - 3 3 4 4 1 2 17 8%

Small Business Manager - - - - 1 - - - 1 0%

CVB Manager - - - 1 1 2 1 - 5 2%

Special Projects Manager

- - 1 4 3 3 1 2 14 7%

Information Services Manager

- - - - 3 1 - 1 5 2%

Program Manager - - - - 1 1 1 3 6 3%

Economic Development Manager

- - - 1 - - - - 1 1%

Administrative Assistant or Receptionist

6 12 21 14 14 12 1 4 84 39%

Number of Chambers with someone employed part-time in the following positions:

43

Overall Compensation Information

Mean Median Minimum MaximumChief Paid Executive $65,239.86 $58,000.00 $23,900.00 $190,000.00

Vice President $55,007.31 $47,741.00 $29,417.00 $109,463.00 Business, Financial or Administrative

Manager $48,756.68 $40,000.00 $24,000.00 $93,542.00

Public or Government Affairs $52,659.62 $50,000.00 $26,000.00 $95,000.00 Membership Manager $34,217.98 $33,000.00 commission

only $81,500.00

Membership Salesperson $29,273.35 $27,840.96 commission only

$80,000.00

Communications Manager $40,485.81 $38,000.00 $25,000.00 $68,000.00 Small Business Manager $57,216.67 $58,350.00 $36,000.00 $75,600.00

CVB Manager $46,648.84 $38,000.00 $25,168.00 $107,625.00 Special Projects Manager $35,658.80 $35,936.10 $18,000.00 $52,000.00

Information Services Manager $39,718.00 $37,500.00 $22,000.00 $59,250.00 Program Manager $38,790.94 $38,500.00 $19,337.00 $61,285.00

Economic Development Manager $66,129.57 $67,500.00 $27,040.00 $130,000.00 Administrative Assistant or Receptionist $29,029.25 $29,120.00 $16,000.00 $50,700.00

Annual Base Salary - All Positions

Mean Median Minimum MaximumChief Paid Executive 2.9% 3.0% 0.0% 18.1%

Vice President 3.5% 3.0% 0.0% 9.5%Business, Financial or Administrative Manager 3.0% 3.0% 0.0% 7.0%

Public or Government Affairs 4.0% 3.3% 2.0% 10.0%Membership Manager 3.3% 3.0% 0.0% 11.0%

Membership Salesperson 2.5% 3.0% 0.0% 5.0%Communications Manager 3.4% 3.0% 0.0% 10.0%

Small Business Manager 2.6% 2.5% 2.0% 3.0%CVB Manager 3.1% 3.0% 0.0% 6.0%

Special Projects Manager 3.7% 3.0% 0.0% 14.2%Information Services Manager 2.8% 2.8% 2.0% 4.0%

Program Manager 3.5% 3.0% 0.0% 12.0%Economic Development Manager 2.3% 2.0% 0.0% 5.0%

Administrative Assistant or Receptionist 2.9% 3.0% 0.0% 10.0%

Last Pay Increase - All Positions

Part-time positions not included

44

Mean Median Minimum MaximumChief Paid Executive $7,115.20 $5,000.00 $300.00 $40,000.00

Vice President $3,905.56 $5,000.00 $7,500.00 $35,150.00 Business, Financial or Administrative Manager $1,725.00 $1,000.00 $500.00 $6,000.00

Public or Government Affairs $2,300.00 $2,000.00 $5,000.00 $11,500.00 Membership Manager $4,248.38 $2,000.00 $400.00 $40,000.00

Membership Salesperson $6,336.36 $5,000.00 $1,200.00 $15,000.00 Communications Manager $1,909.09 $2,000.00 $500.00 $4,000.00

Small Business Manager $1,000.00 $1,000.00 $1,000.00 $1,000.00 CVB Manager $2,370.00 $1,500.00 $320.00 $8,000.00

Special Projects Manager $3,466.67 $1,750.00 $500.00 $25,000.00 Information Services Manager $1,020.00 $1,000.00 $60.00 $2,000.00

Program Manager $1,742.11 $1,700.00 $400.00 $4,000.00 Economic Development Manager $5,700.00 $1,350.00 $500.00 $20,000.00

Administrative Assistant or Receptionist $989.86 $605.00 $200.00 $3,000.00

Bonus Opportunity - All Positions

45

Mean Minimum Maximum$50,000 and below $28,635.50 $23,900.00 $36,000.00 $50,001 - $100,000 $36,230.65 $28,340.00 $56,000.00

$100,001 - $200,000 $46,054.86 $25,000.00 $100,000.00 $200,001 - $300,000 $57,971.88 $32,000.00 $140,000.00 $300,001 - $500,000 $67,246.97 $43,775.00 $105,000.00 $500,001 - $750,000 $82,433.04 $57,000.00 $165,000.00

$750,001 - $1,000,000 $94,000.00 $93,000.00 $95,000.00 More than $1,000,000 $131,825.28 $91,250.00 $190,000.00

Chief Paid Executive Base Salary by Income Group

Compensation of Chief Paid Executive

Mean Minimum Maximum$50,000 and below 2.3% 0.0% 4.0%$50,001 - $100,000 2.1% 0.0% 11.0%

$100,001 - $200,000 2.2% 0.0% 8.0%$200,001 - $300,000 3.4% 0.0% 10.0%$300,001 - $500,000 3.2% 0.0% 10.0%$500,001 - $750,000 4.1% 0.0% 18.1%

$750,001 - $1,000,000 2.5% 2.0% 3.0%More than $1,000,000 2.7% 0.0% 5.3%

Mean Minimum Maximum$50,000 and below $575.00 $300.00 $1,000.00 $50,001 - $100,000 $3,618.75 $500.00 $9,000.00

$100,001 - $200,000 $4,445.45 $400.00 $25,000.00 $200,001 - $300,000 $4,916.50 $500.00 $14,500.00 $300,001 - $500,000 $7,656.25 $500.00 $21,000.00 $500,001 - $750,000 $8,390.50 $1,500.00 $20,000.00

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 $17,234.62 $2,200.00 $40,000.00

Chief Paid Executive Last Pay Increase by Income Group

Chief Paid Executive Bonus Opportunity by Income Group


46

Compensation of Vice President

Mean Minimum Maximum$50,000 and below NA NA NA

$50,001 - $100,000 NA NA NA $100,001 - $200,000 NA NA NA $200,001 - $300,000 $39,447.00 $33,600.00 $47,741.00 $300,001 - $500,000 $40,401.04 $29,417.00 $49,382.00 $500,001 - $750,000 $49,322.50 $38,250.00 $65,000.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $74,771.30 $45,000.00 $109,463.00

Vice President Base Salary by Income Group

Mean Minimum Maximum$50,000 and below NA NA NA$50,001 - $100,000 NA NA NA

$100,001 - $200,000 NA NA NA$200,001 - $300,000 6.3% 3.0% 9.5%$300,001 - $500,000 3.2% 1.2% 5.0%$500,001 - $750,000 3.7% 2.0% 7.0%

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 3.0% 0.0% 6.0%

Mean Minimum Maximum$50,000 and below NA NA NA $50,001 - $100,000 NA NA NA

$100,001 - $200,000 NA NA NA $200,001 - $300,000 $1,500.00 NA NA$300,001 - $500,000 $1,200.00 NA NA$500,001 - $750,000 $4,500.00 $1,500.00 $7,500.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $4,690.00 $1,000.00 $7,000.00

Vice President Last Pay Increase by Income Group

Vice President Bonus Opportunity by Income Group


47

Compensation of Business, Financial, or Administrative Manager


$100,001 - $200,000 $36,920.00 $28,800.00 $43,300.00 $200,001 - $300,000 $31,797.17 $27,581.00 $37,500.00 $300,001 - $500,000 $33,005.92 $24,000.00 $43,000.00 $500,001 - $750,000 $40,110.14 $32,600.00 $45,000.00

$750,001 - $1,000,000 $44,000.00 $43,000.00 $45,000.00 More than $1,000,000 $58,369.40 $38,000.00 $88,000.00


$100,001 - $200,000 1.5% 0.0% 3.0%$200,001 - $300,000 2.5% 2.0% 3.0%$300,001 - $500,000 4.1% 1.5% 7.0%$500,001 - $750,000 4.2% 2.0% 10.0%

$750,001 - $1,000,000 1.5% 0.0% 3.0%More than $1,000,000 3.0% 2.0% 6.6%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $666.67 $500.00 $1,000.00 $300,001 - $500,000 $1,000.00 $500.00 $1,500.00 $500,001 - $750,000 $2,000.00 $1,000.00 $3,000.00

$750,001 - $1,000,000 $2,575.00 $2,150.00 $3,000.00 More than $1,000,000 $6,000.00 NA NA

Business, Financial, or Administrative Manager Base Salary by Income Group

Business, Financial, or Administrative Manager Last Pay Increase by Income Group

Business, Financial, or Administrative Manager Bonus Opportunity by Income Group


48

Compensation of Public or Government Affairs Manager


$100,001 - $200,000 $26,000.00 $26,000.00 $26,000.00 $200,001 - $300,000 NA NA NA $300,001 - $500,000 NA NA NA $500,001 - $750,000 $48,333.33 $38,000.00 $57,000.00

$750,001 - $1,000,000 $54,000.00 $50,000.00 $58,000.00 More than $1,000,000 $57,939.29 $33,475.00 $95,000.00


$100,001 - $200,000 NA NA NA$200,001 - $300,000 NA NA NA$300,001 - $500,000 NA NA NA$500,001 - $750,000 6.0% 3.0% 10.0%

$750,001 - $1,000,000 3.3% 3.0% 3.5%More than $1,000,000 3.3% 2.0% 5.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 NA NA NA $300,001 - $500,000 NA NA NA $500,001 - $750,000 $3,000.00 $1,000.00 $5,000.00

$750,001 - $1,000,000 $2,500.00 $2,500.00 $2,500.00 More than $1,000,000 $1,500.00 $1,000.00 $2,000.00

Public or Government Affairs Manager Base Salary by Income Group

Public or Government Affairs Manager Last Pay Increase by Income Group

Public or Government Affairs Manager Bonus Opportunity by Income Group


49

Compensation of Membership Manager


$100,001 - $200,000 $32,000.00 $27,000.00 $37,000.00 $200,001 - $300,000 $32,153.90 $25,200.00 $42,024.00 $300,001 - $500,000 $31,461.00 $19,800.00 $42,000.00 $500,001 - $750,000 $31,433.50 $20,000.00 $42,500.00

$750,001 - $1,000,000 $47,000.00 NA NAMore than $1,000,000 $66,890.00 $52,280.00 $81,500.00


$100,001 - $200,000 3.0% 3.0% 3.0%$200,001 - $300,000 2.9% 0.0% 5.6%$300,001 - $500,000 2.7% 0.0% 5.0%$500,001 - $750,000 5.2% 0.0% 11.0%

$750,001 - $1,000,000 3.0% 3.0% 3.0%More than $1,000,000 2.8% 0.0% 4.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $1,901.14 $1,000.00 $4,000.00 $300,001 - $500,000 $3,771.43 $400.00 $10,000.00 $500,001 - $750,000 $4,625.00 $1,000.00 $14,000.00

$750,001 - $1,000,000 $2,350.00 NA NAMore than $1,000,000 $2,316.67 $500.00 $8,000.00

Membership Manager Base Salary by Income Group

Membership Manager Last Pay Increase by Income Group

Membership Manager Bonus Opportunity by Income Group


50

Membership Manager Commission

Yes 16 32.00%No 34 68.00%

Of those that have a Membership Manager, do they receive a commission on sales?

32%

68%

Yes No


South Dakota

Wisconsin Total

Yes 5 45.5% 1 10.0% 3 33.3% 1 25.0% 1 33.3% 3 60.0% 2 25.0% 16 32%No 6 54.5% 9 90.0% 6 66.7% 3 75.0% 2 66.7% 2 40.0% 6 75.0% 34 68%

By State

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Yes - 0.0% - 0.0% - 0.0% 2 12.5% 5 35.7% 6 50.0% 1 100% 5 38.5% 19 31.1%No - 0.0% 1 100% 4 100% 14 87.5% 9 64.3% 6 50.0% - 0.0% 8 61.5% 42 68.9%

By Income

Average Commission RatesAverage

Commission Rate

$50,000 and below NA$50,001 - $100,000 NA

$100,001 - $200,000 NA

$200,001 - $300,000 NA$300,001 - $500,000 23%$500,001 - $750,000 18%

$750,001 - $1,000,000 8%More than $1,000,000 30%

All Income Levels 23%

51

Compensation of Membership Salesperson


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $25,000.00 NA NA$300,001 - $500,000 $23,633.86 $15,000.00 $30,389.00 $500,001 - $750,000 $29,607.86 $12,480.00 $45,000.00

$750,001 - $1,000,000 $37,000.00 NA NAMore than $1,000,000 $36,132.80 $14,688.00 $80,000.00


$100,001 - $200,000 NA NA NA$200,001 - $300,000 3.0% NA NA$300,001 - $500,000 2.3% 0.0% 4.0%$500,001 - $750,000 2.1% 0.0% 4.5%

$750,001 - $1,000,000 3.5% NA NAMore than $1,000,000 2.6% 0.0% 5.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 NA NA NA $300,001 - $500,000 $8,125.00 $2,500.00 $15,000.00 $500,001 - $750,000 $7,350.00 $1,200.00 $13,500.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $4,500.00 $1,500.00 $10,000.00

Membership Salesperson Base Salary by Income Group

Membership Salesperson Last Pay Increase by Income Group

Membership Salesperson Bonus Opportunity by Income Group


52

Average Commission

Rate$50,000 and below 20%$50,001 - $100,000 NA

$100,001 - $200,000 38%$200,001 - $300,000 30%$300,001 - $500,000 21%$500,001 - $750,000 25%

$750,001 - $1,000,000 41%More than $1,000,000 26%

Average Commission Rates

Yes 25 80.6%No 6 19.4%

Membership Salesperson Commission

Of those that have a Membership Salesperson, do they receive a commission on sales?


South Dakota Wisconsin Total

Yes 3 75.0% 3 100.0% 7 87.5% 2 66.7% 3 100.0% - 0.0% 7 87.5% 25 80.6%No 1 25.0% - 0.0% 1 12.5% 1 33.3% - 0.0% 2 100.0% 1 12.5% 6 19.4%

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Total

Yes 1 3% NA 0% 2 5% 2 5% 7 18% 7 18% 2 5% 10 25% 31 78%No NA 0% NA 0% NA 0% NA 0% 3 8% 3 8% NA 0% 3 8% 9 23%

By State

By Income

81%

19%

Yes No

53

Compensation of Communications Manager


$100,001 - $200,000 $26,500.00 NA NA$200,001 - $300,000 $29,550.00 $27,000.00 $31,200.00 $300,001 - $500,000 $35,500.00 $25,000.00 $45,000.00 $500,001 - $750,000 $36,326.00 $30,000.00 $46,575.00

$750,001 - $1,000,000 $44,000.00 NA NAMore than $1,000,000 $48,750.15 $30,000.00 $68,000.00


$100,001 - $200,000 3.0% 3.0% 3.0%$200,001 - $300,000 1.7% 0.0% 3.0%$300,001 - $500,000 3.8% 3.0% 4.5%$500,001 - $750,000 3.7% 2.0% 5.0%

$750,001 - $1,000,000 3.0% 3.0% 3.0%More than $1,000,000 3.5% 2.0% 10.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $500.00 NA NA$300,001 - $500,000 $1,750.00 $1,000.00 $2,500.00 $500,001 - $750,000 $1,825.00 $500.00 $2,500.00

$750,001 - $1,000,000 $2,200.00 NA NAMore than $1,000,000 $2,500.00 $1,500.00 $4,000.00

Communications Manager Base Salary by Income Group

Communications Manager Last Pay Increase by Income Group

Communications Manager Bonus Opportunity by Income Group


54

Compensation of Small Business Manager


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $60,000.00 NA NA$300,001 - $500,000 $55,000.00 NA NA$500,001 - $750,000 $57,000.00 NA NA

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $57,100.00 $36,000.00 $75,600.00


$100,001 - $200,000 NA NA NA$200,001 - $300,000 3.0% 3.0% 3.0%$300,001 - $500,000 3.0% 3.0% 3.0%$500,001 - $750,000 2.0% 2.0% 2.0%

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 2.5% 2.5% 2.5%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 NA NA NA $300,001 - $500,000 NA NA NA $500,001 - $750,000 NA NA NA

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $1,000.00 NA NA

Small Business Manager Base Salary by Income Group

Small Business Manager Last Pay Increase by Income Group

Small Business Manager Bonus Opportunity by Income Group


55

Compensation of CVB Manager


$100,001 - $200,000 $32,000.00 NA NA$200,001 - $300,000 $29,575.00 $27,650.00 $31,500.00 $300,001 - $500,000 $39,187.29 $25,168.00 $60,000.00 $500,001 - $750,000 $38,864.86 $32,000.00 $47,754.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $76,326.86 $53,000.00 $107,625.00


$100,001 - $200,000 3.0% 3.0% 3.0%$200,001 - $300,000 2.8% 2.5% 3.0%$300,001 - $500,000 2.8% 0.0% 6.0%$500,001 - $750,000 3.4% 2.0% 5.8%

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 3.5% 2.0% 6.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $500.00 NA NA$300,001 - $500,000 $1,970.00 $700.00 $8,000.00 $500,001 - $750,000 $1,925.00 $1,500.00 $2,350.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $3,660.00 $2,140.00 $6,000.00

CVB Manager Base Salary by Income Group

CVB Manager Last Pay Increase by Income Group

CVB Manager Bonus Opportunity by Income Group


56

Compensation of Special Projects Manager


$100,001 - $200,000 $22,007.67 $8,000.00 $30,023.00 $200,001 - $300,000 $15,885.50 $7,200.00 $27,846.00 $300,001 - $500,000 $24,272.13 $9,360.00 $36,872.20 $500,001 - $750,000 $30,013.56 $8,736.00 $42,000.00

$750,001 - $1,000,000 $42,000.00 NA NAMore than $1,000,000 $38,698.90 $15,000.00 $52,000.00


$100,001 - $200,000 1.2% 0.0% 3.5%$200,001 - $300,000 2.1% 0.0% 4.0%$300,001 - $500,000 3.4% 0.0% 8.0%$500,001 - $750,000 6.3% 0.0% 15.4%

$750,001 - $1,000,000 3.0% 3.0% 3.0%More than $1,000,000 4.9% 0.0% 24.0%


$100,001 - $200,000 $1,000.00 NA NA$200,001 - $300,000 $425.00 $350.00 $500.00 $300,001 - $500,000 $1,062.50 $300.00 $2,500.00 $500,001 - $750,000 $1,631.00 $262.00 $3,000.00

$750,001 - $1,000,000 $2,100.00 NA NAMore than $1,000,000 $5,250.00 $500.00 $25,000.00

CVB Manager Base Salary by Income Group

CVB Manager Last Pay Increase by Income Group

CVB Manager Bonus Opportunity by Income Group


57

Compensation of Information Services Manager


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $27,000.00 NA NA$300,001 - $500,000 $15,000.00 NA NA$500,001 - $750,000 $22,000.00 NA NA

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $47,327.00 $30,000.00 $59,250.00


$100,001 - $200,000 NA NA NA$200,001 - $300,000 2.0% 2.0% 2.0%$300,001 - $500,000 1.0% 1.0% 1.0%$500,001 - $750,000 2.5% 2.5% 2.5%

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 3.1% 2.5% 4.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 NA NA NA $300,001 - $500,000 NA NA NA $500,001 - $750,000 NA NA NA

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $1,020.00 $60.00 $2,000.00

Information Services Manager Base Salary by Income Group

Information Services Manager Last Pay Increase by Income

Information Services Manager Bonus Opportunity by Income


58

Compensation of Program Manager


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $31,666.67 $31,000.00 $32,000.00 $300,001 - $500,000 $33,246.27 $19,337.00 $46,862.00 $500,001 - $750,000 $39,515.00 $31,000.00 $50,900.00

$750,001 - $1,000,000 $39,000.00 $34,000.00 $44,000.00 More than $1,000,000 $42,717.92 $12,000.00 $61,285.00


$100,001 - $200,000 NA NA NA$200,001 - $300,000 4.2% 3.0% 6.7%$300,001 - $500,000 6.5% 0.0% 35.0%$500,001 - $750,000 4.0% 1.5% 12.0%

$750,001 - $1,000,000 3.5% 3.0% 4.0%More than $1,000,000 2.5% 0.0% 4.0%


$100,001 - $200,000 NA NA NA $200,001 - $300,000 $2,100.00 $1,000.00 $3,200.00 $300,001 - $500,000 $700.00 $400.00 $1,200.00 $500,001 - $750,000 $1,871.43 $600.00 $3,000.00

$750,001 - $1,000,000 $1,700.00 $1,700.00 $1,700.00 More than $1,000,000 $2,000.00 $500.00 $4,000.00

Program Manager Base Salary by Income Group

Program Manager Last Pay Increase by Income Group

Program Manager Bonus Opportunity by Income Group


59

Compensation of Economic Development Manager


$100,001 - $200,000 $56,500.00 NA NA$200,001 - $300,000 NA NA NA$300,001 - $500,000 $35,000.00 $30,000.00 $40,000.00 $500,001 - $750,000 $55,010.00 $27,040.00 $80,000.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 $74,879.00 $59,304.00 $90,000.00


$100,001 - $200,000 2.5% 2.5% 2.5%$200,001 - $300,000 NA NA NA$300,001 - $500,000 0.0% 0.0% 0.0%$500,001 - $750,000 5.5% 2.0% 10.0%

$750,001 - $1,000,000 NA NA NAMore than $1,000,000 1.9% 0.0% 5.0%


$100,001 - $200,000 $5,650.00 NA NA$200,001 - $300,000 NA NA NA $300,001 - $500,000 $500.00 NA NA$500,001 - $750,000 $7,450.00 $1,000.00 $20,000.00

$750,001 - $1,000,000 NA NA NA More than $1,000,000 NA NA NA

Economic Development Manager Base Salary by Income Group

Economic Development Manager Last Pay Increase by Income

Economic Development Manager Bonus Opportunity by Income


60

Compensation of Administrative Assistant or Receptionist

Mean Minimum Maximum$50,000 and below $24,873.80 $16,000.00 $32,000.00 $50,001 - $100,000 NA NA NA

$100,001 - $200,000 $27,315.30 $20,800.00 $45,000.00 $200,001 - $300,000 $26,462.15 $19,240.00 $32,136.00 $300,001 - $500,000 $27,244.75 $16,600.00 $36,000.00 $500,001 - $750,000 $30,824.35 $18,980.00 $49,920.00

$750,001 - $1,000,000 $28,500.00 $26,000.00 $31,000.00 More than $1,000,000 $33,754.17 $26,000.00 $50,700.00

Mean Minimum Maximum$50,000 and below 3.3% 1.0% 6.0%$50,001 - $100,000 NA NA NA

$100,001 - $200,000 2.2% 0.0% 5.0%$200,001 - $300,000 2.9% 0.0% 5.0%$300,001 - $500,000 3.6% 0.0% 10.0%$500,001 - $750,000 2.9% 0.0% 5.0%

$750,001 - $1,000,000 3.0% 3.0% 3.0%More than $1,000,000 3.6% 0.0% 12.0%

Mean Minimum Maximum$50,000 and below $2,000.00 $2,000.00 $2,000.00 $50,001 - $100,000 NA NA NA

$100,001 - $200,000 $575.00 $200.00 $1,500.00 $200,001 - $300,000 $818.67 $350.00 $1,606.00 $300,001 - $500,000 $1,208.33 $500.00 $3,000.00 $500,001 - $750,000 $1,140.00 $500.00 $2,000.00

$750,001 - $1,000,000 $1,550.00 NA NAMore than $1,000,000 $885.00 $500.00 $1,650.00

Administrative Assistant or Receptionist Base Salary by Income Group

Administrative Assistant or Receptionist Last Pay Increase by Income Group

Administrative Assistant or Receptionist Bonus Opportunity by Income Group


Section VI: Benefits

62

Benefits Highlights

49% 51%2012

Medical InsuranceHalf of chambers surveyed contribute to medical insurance.Over 95% of chambers with budgets over $300,000 contribute to the cost ofmedical insurance.

2010

Yes No

Trend Lines• Percent offering medical benefits increases

incrementally each year.

• Retirement plan match increased from 3% in 2010 to 4% in 2012.

• The amount of benefits as a percent of payroll also increased. In 2010, the average percentage was 11%, and in 2012 was 12.3%

• Furnished auto is the least offered benefit for MACE chamber executives.

63

What Benefits Do You Offer Your Chief Paid Executive?

Percents reported are for all Chambers with a full-time Chief Paid Executive

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 43% 18% 27% 21% 63% 81% 100% 100% 48%Dental 0% 6% 8% 0% 29% 35% 50% 89% 22%

Life 14% 0% 15% 24% 45% 62% 50% 94% 35%Long-term disability

14% 0% 15% 24% 29% 46% 10% 94% 31%

Short-term disability

14% 0% 4% 15% 24% 31% 50%% 78% 21%

Cafeteria Plan Reimbursement

14% 0% 10% 9% 26% 31% 50% 56% 20%

HSA 29% 6% 6% 12% 18% 15% 50% 28% 14%Personal auto

allowance14% 18% 17% 18% 34% 38% 50% 22% 24%

Furnished Auto 0% 0% 0% 0% 5% 15% 0% 11% 4%Paid Parking 0% 6% 2% 6% 11% 4% 0% 50% 10%

Qualified Retirement plan

29% 18% 29% 56% 74% 69% 10% 83% 53%

Tuition Reimbursement

0% 0% 6% 18% 18% 23% 0% 22% 14%

Club (civic) membership

14% 6% 23% 35% 55% 54% 50% 67% 38%

Club (social) membership

0% 6% 13% 15% 18% 42% 0% 61% 22%

0%

10%

20%

30%

40%

50%

60%

Benefits offered across all income levels in order of frequency

64

What Benefits Do You Offer Your Vice President?

Percents reported are for all Chambers with a full-time Vice President

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 100% 0% 0% 67% 38% 83% 100% 100% 76%Dental 0% 0% 0% 0% 38% 17% 100% 100% 52%


100% 0% 0% 33% 38% 67% 100% 90% 66%


100% 0% 0% 0% 25% 50% 100% 60% 45%


100% 0% 0% 33% 38% 50% 0% 50% 45%


allowance0% 0% 0% 0% 13% 33% 0% 10% 14%



100% 0% 0% 0% 100% 67% 100% 90% 79%


0% 0% 0% 67% 13% 50% 0% 30% 31%


0% 0% 0% 0% 38% 67% 100% 50% 45%


0% 0% 0% 0% 25% 33% 100% 10% 21%

65

What Benefits Do You Offer Your Business, Financial or Administrative

Manager?

Percents reported are for all Chambers with a full-time Business, Financial or Administrative Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 100% 0% 33% 50% 83% 100% 100% 100% 83%Dental 0% 0% 0% 0% 42% 57% 67% 100% 50%


100% 0% 0% 33% 33% 43% 100% 90% 52%


100% 0% 0% 33% 33% 29% 67% 50% 38%


100% 0% 67% 17% 25% 0% 33% 50% 31%


allowance0% 0% 0% 17% 17% 14% 0% 0% 10%



100% 0% 0% 83% 58% 100% 100% 70% 71%


0% 0% 0% 0% 17% 29% 0% 20% 14%


0% 0% 0% 0% 25% 0% 33% 40% 19%


0% 0% 0% 33% 8% 0% 0% 0% 7%

66

What Benefits Do You Offer Your Public or Government Affairs Manager?

Percents reported are for all Chambers with a full-time Public or Government Affairs Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 100% 0% 0% 100% 100% 100% 100%Dental 0% 0% 0% 0% 0% 67% 50% 100% 77%


0% 0% 0% 0% 0% 67% 100% 100% 85%


0% 0% 0% 0% 0% 33% 50% 57% 46%


0% 0% 0% 0% 0% 0% 50% 57% 38%


allowance0% 0% 100% 0% 0% 0% 0% 14% 15%



0% 0% 0% 0% 0% 100% 100% 86% 85%


0% 0% 0% 0% 0% 67% 0% 14% 23%


0% 0% 0% 0% 0% 67% 50% 14% 31%


0% 0% 0% 0% 0% 33% 0% 14% 15%

67

What Benefits Do You Offer Your Membership Manager?

Percents reported are for all Chambers with a full-time Membership Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 0% 30% 80% 80% 100% 100% 73%Dental 0% 0% 0% 0% 33% 60% 0% 100% 48%


0% 0% 0% 20% 40% 50% 100% 93% 52%


0% 0% 0% 0% 27% 20% 100% 71% 33%


0% 0% 0% 10% 13% 30% 0% 57% 27%


allowance0% 0% 0% 10% 0% 30% 0% 7% 10%



0% 0% 0% 70% 60% 80% 100% 79% 69%


0% 0% 0% 10% 13% 40% 0% 0% 13%


0% 0% 50% 10% 33% 10% 0% 43% 27%


0% 0% 0% 0% 0% 10% 0% 0% 2%

68

What Benefits Do You Offer Your Membership Salesperson?

Percents reported are for all Chambers with a full-time Membership Salesperson

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 0% 0% 50% 63% 100% 100% 74%Dental 0% 0% 0% 0% 13% 25% 100% 92% 52%


0% 0% 0% 0% 25% 63% 100% 83% 61%


0% 0% 0% 0% 25% 38% 50% 50% 39%


0% 0% 0% 0% 25% 25% 50% 58% 39%


allowance0% 0% 0% 0% 50% 50% 0% 8% 29%



0% 0% 0% 100% 88% 75% 100% 75% 81%


0% 0% 0% 0% 13% 13% 0% 8% 10%


0% 0% 0% 0% 25% 25% 50% 17% 23%


0% 0% 0% 0% 25% 13% 0% 0% 10%

69

What Benefits Do You Offer Your Communications Manager?

Percents reported are for all Chambers with a full-time Communications Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 100% 25% 40% 67% 100% 100% 74%Dental 0% 0% 0% 0% 20% 44% 0% 93% 53%


0% 0% 0% 25% 0% 33% 100% 86% 50%


0% 0% 0% 0% 0% 11% 100% 71% 35%


0% 0% 100% 0% 20% 11% 0% 57% 32%


allowance0% 0% 0% 0% 20% 11% 0% 0% 6%



0% 0% 100% 75% 40% 67% 100% 79% 71%


0% 0% 0% 25% 0% 22% 0% 14% 15%


0% 0% 0% 0% 20% 11% 0% 29% 18%


0% 0% 0% 0% 0% 0% 0% 0% 0%

70

What Benefits Do You Offer Your Small Business Manager?

Percents reported are for all Chambers with a full-time Small Business Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 0% 100% 0% 100% 0% 100% 83%Dental 0% 0% 0% 0% 0% 0% 0% 67% 33%


0% 0% 0% 0% 0% 100% 0% 67% 50%


0% 0% 0% 100% 0% 100% 0% 67% 67%


0% 0% 0% 0% 100% 0% 0% 67% 50%


allowance0% 0% 0% 100% 100% 100% 0% 33% 67%



0% 0% 0% 100% 0% 0% 0% 100% 67%


0% 0% 0% 0% 0% 0% 0% 0% 0%


0% 0% 0% 0% 100% 100% 0% 67% 67%


0% 0% 0% 0% 100% 0% 0% 33% 33%

71

What Benefits Do You Offer Your CVB Manager?

Percents reported are for all Chambers with a full-time CVB Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 100% 0% 0% 0% 64% 86% 100% 100% 75%Dental 0% 0% 0% 0% 29% 29% 100% 100% 41%


50% 0% 0% 0% 36% 14% 100% 100% 44%


50% 0% 0% 0% 43% 14% 100% 67% 41%


50% 0% 0% 0% 43% 43% 0% 33% 38%


allowance50% 0% 0% 0% 21% 0% 0% 33% 19%



50% 0% 0% 0% 79% 100% 100% 100% 81%


0% 0% 0% 0% 14% 14% 0% 17% 13%


50% 0% 0% 0% 36% 29% 100% 83% 44%


0% 0% 0% 0% 14% 43% 0% 33% 22%

72

What Benefits Do You Offer Your Special Projects Manager?

Percents reported are for all Chambers with a full-time Special Projects Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 50% 0% 57% 67% 100% 100% 75%Dental 0% 0% 50% 0% 29% 17% 0% 88% 46%


0% 0% 50% 0% 29% 67% 100% 88% 63%


0% 0% 50% 0% 43% 33% 100% 88% 58%


0% 0% 0% 0% 29% 50% 0% 38% 33%


allowance0% 0% 0% 0% 0% 33% 0% 13% 13%



0% 0% 0% 0% 86% 50% 100% 88% 71%


0% 0% 0% 0% 0% 0% 0% 13% 4%


0% 0% 50% 0% 14% 17% 0% 38% 25%


0% 0% 0% 0% 0% 17% 0% 13% 8%

73

What Benefits Do You Offer Your Information Services Manager?

Percents reported are for all Chambers with a full-time Information Services Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 0% 100% 0% 100% 0% 100% 100%Dental 0% 0% 0% 0% 0% 100% 0% 100% 83%


0% 0% 0% 0% 0% 0% 0% 100% 67%


0% 0% 0% 0% 0% 0% 0% 50% 33%


0% 0% 0% 0% 0% 0% 0% 100% 67%


allowance0% 0% 0% 0% 0% 0% 0% 0% 0%



0% 0% 0% 100% 0% 100% 0% 75% 83%


0% 0% 0% 0% 0% 0% 0% 0% 0%


0% 0% 0% 0% 0% 0% 0% 25% 17%


0% 0% 0% 0% 0% 0% 0% 0% 0%

74

What Benefits Do You Offer Your Program Manager?

Percents reported are for all Chambers with a full-time Program Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 0% 67% 73% 70% 100% 100% 81%Dental 0% 0% 0% 0% 36% 50% 50% 90% 53%


0% 0% 0% 0% 27% 40% 100% 90% 50%


0% 0% 0% 33% 18% 20% 50% 90% 42%


0% 0% 0% 0% 9% 20% 50% 60% 28%


allowance0% 0% 0% 33% 9% 0% 0% 10% 8%



0% 0% 0% 100% 45% 100% 100% 70% 75%


0% 0% 0% 0% 18% 30% 0% 10% 17%


0% 0% 0% 33% 36% 30% 0% 20% 28%


0% 0% 0% 0% 9% 30% 0% 0% 11%

75

What Benefits Do You Offer Your Economic Development Manager?

Percents reported are for all Chambers with a full-time Economic Development Manager

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 0% 0% 100% 100% 100% 75% 100% 100% 94%Dental 0% 0% 100% 0% 0% 50% 100% 100% 69%


0% 0% 0% 0% 0% 0% 100% 86% 44%


0% 0% 0% 100% 0% 0% 100% 71% 44%


0% 0% 0% 0% 0% 25% 0% 43% 25%


allowance0% 0% 0% 0% 0% 25% 0% 43% 25%



0% 0% 0% 100% 50% 75% 100% 57% 63%


0% 0% 0% 0% 0% 25% 0% 29% 19%


0% 0% 100% 0% 50% 0% 100% 29% 31%


0% 0% 0% 0% 0% 0% 100% 14% 13%

76

What Benefits Do You Offer Your Administrative Assistant or Receptionist?

Percents reported are for all Chambers with a full-time Administrative Assistant or Receptionist

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

Medical 50% 0% 29% 21% 68% 80% 100% 100% 62%Dental 0% 0% 10% 0% 32% 45% 67% 95% 37%


25% 0% 5% 43% 42% 40% 100% 79% 42%


25% 0% 5% 21% 42% 25% 67% 74% 34%


25% 0% 10% 7% 21% 30% 33% 58% 26%


allowance0% 0% 5% 14% 0% 15% 0% 0% 6%



50% 0% 19% 71% 58% 75% 100% 74% 59%


0% 0% 5% 7% 5% 10% 0% 5% 6%


0% 0% 5% 0% 21% 15% 0% 11% 10%


0% 0% 5% 0% 11% 15% 0% 0% 6%

77

Does your chamber directly contribute to the cost of medical insurance for your

employees, spouse, and or families?

No 96 50.5%Yes 94 49.5%

All Responses

51%49%

No Yes

Illinois Iowa Minnesota Nebraska North Dakota South Dakota Wisconsin All States

No 22 57.9% 18 50.0% 22 53.7% 5 45.5% 1 16.7% 1 14.3% 27 52.9% 96 50.5%Yes 16 42.1% 18 50.0% 19 46.3% 6 54.5% 5 83.3% 6 85.7% 24 47.1% 94 49.5%

By State

By Income

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


All Income Levels

No 2 50.0% 13 76.5% 37 74.0% 21 61.8% 15 39.5% 7 26.9% 0 0.0% 1 5.3% 96 50.5%Yes 2 50.0% 4 23.5% 13 26.0% 13 38.2% 23 60.5% 19 73.1% 2 100% 18 94.7% 94 49.5%

Percent Paid Employee Spouse Family1-19% 6.5% 4.26% 4.26%

20-50% 9.8% 10.64% 10.64%51-70% 7.6% 8.51% 8.51%71-80% 33.7% 40.43% 40.43%81-99% 5.4% 8.51% 8.51%100% 37.0% 27.66% 27.66%

If you answered yes to the above question, what percent is paid for by the chamber?


78

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

3% 2% 2% 4% 4% 4% 3% 5% 4%

Average percent of Chief Paid Executive’s salary matched for a retirement plan by the employer

Other Chief Paid Executive Benefits

Average monthly amount organization pays for its Chief Paid Executive’s automobile or cost of furnished auto, if they have one

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

NA NA $258.00 $230.00 $247.79 $309.09 $400.00 $514.29 $309.51

Average number of vacation days each year (If the organization utilizes a PTO policy, average total number)

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

14 13 17 18 19 18 14 23 20

Average number of sick days each year$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

4 3 6 6 10 7 8 7 7


79

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

NA NA NA NA 3.0% 3.8% NA 5.1% 4.1%

Average percent of Vice President’s salary matched for a retirement plan by the employer

Other Vice President Benefits

Average monthly amount organization pays for its Vice President’s automobile or cost of furnished auto, if they have one

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

NA NA NA NA $100.00 NA NA $300.00 $200.00

Average number of vacation days each year (If the organization utilizes a PTO policy, average total number)

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

NA NA NA 17 17 18 NA 21 27

Average number of sick days each year$50,000

and below$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


Overall Average

NA 1 4 7 6 7 6 7 6


80

Payroll

Average Annual Payroll (including all salaries, taxes, and benefits)

Percent of total payroll (salaries, taxes, and benefits) allocated to benefits

Average Minimum Maximum$50,000 and below $27,109.39 $22,495.20 $30,000.00 $50,001 - $100,000 $47,072.31 $32,591.00 $66,000.00

$100,001 - $200,000 $81,383.06 $32,500.00 $139,000.00 $200,001 - $300,000 $130,019.96 $58,000.00 $$300,001 - $500,000 $186,723.50 $94,000.00 $301,736.00 $500,001 - $750,000 $285,608.52 $121,335.00 $485,000.00

$750,001 - $1,000,000 $403,755.33 $394,056.00 $422,210.00 More than $1,000,000 $908,032.74 $428,823.00 $2,045,049.00

Overall $219,003.03 $22,495.20 $2,045,049.00

Average$50,000 and below 7.0%$50,001 - $100,000 7.4%

$100,001 - $200,000 9.3%$200,001 - $300,000 11.2%$300,001 - $500,000 12.2%$500,001 - $750,000 15.9%

$750,001 - $1,000,000 10.9%More than $1,000,000 16.8%

Overall Average 12.3%


Section VII:Education and Training

82

Does your Chamber provide staff training and/or continuing education opportunities

for your employees?

$50,000 and below

$50,001 - $100,000

$100,001 - $200,000

$200,001 - $300,000

$300,001 - $500,000

$500,001 - $750,000

$750,001 - $1,000,000


No 8 66.7% 6 28.6% 7 13.0% 5 13.9% 2 5.0% 2 8.0% NA 0.0% 3 15.0% Yes, for all employees 2 16.7% 9 42.9% 23 42.6% 25 69.4% 29 72.5% 23 92.0% 2 66.7% 13 65.0%

Yes, for select employees 2 16.7% 6 28.6% 24 44.4% 6 16.7% 9 22.5% NA 0.0% 1 33.3% 4 20.0%

By Income

No 33 15.6% Yes, for all employees

126 59.7%

Yes, for select employees

52 24.6%


South Dakota

Wisconsin Total

No 12 29.3% 2 5.1% 6 12.2% - 0.0% - 0.0% - 0.0% 13 23.2% 33 15.6%

Yes, for all employees

18 43.9% 23 59.0% 34 69.4% 9 75.0% 6 100.0% 7 87.5% 29 51.8% 126 59.7%

Yes, for select employees

11 26.8% 14 35.9% 9 18.4% 3 25.0% - 0.0% 1 12.5% 14 25.0% 52 24.6%

By State

15%

60%

25%

No Yes, for all employees Yes, for select employees

All Responses


83

Training and Continuing Education Budget

Average Minimum Maximum$50,000 and below $2,062.50 $250.00 $4,000.00 $50,001 - $100,000 $939.29 $200.00 $2,500.00

$100,001 - $200,000 $1,640.91 $200.00 $5,000.00 $200,001 - $300,000 $2,277.68 $500.00 $5,900.00 $300,001 - $500,000 $3,326.37 $300.00 $12,000.00 $500,001 - $750,000 $5,538.10 $1,000.00 $20,000.00

$750,001 - $1,000,000 $4,407.00 $1,721.00 $8,500.00 More than $1,000,000 $14,506.47 $1,000.00 $31,295.00

Overall $3,915.23 $200.00 $31,295.00

Average Training/Education Budget By Income

Change in Training/Education Budget

23%

24%

53%

Decreased Increased Remained the Same


84

U.S. Chamber Institute 38.0%U.S. Chamber Education Opportunities 8.0%ACCE 25.8%ASAE 1.4%MACE 27.7%Regional Associations 23.0%State Chamber Professional Associations 67.6%Professional Training Company 13.1%Local College 35.7%Private Consultants 16.9%Other 16.0%

38%

8%

26%

1%

28%

23%

68%

13%

36%

17%

16%

0% 10% 20% 30% 40% 50% 60% 70% 80%

US Chamber Institute

U.S. Chamber Education Opportunities

ACCE

ASAE

MACE

Regional Associations

State Chamber Professional Associations

Professional Training Company

Local College

Private Consultants

Other

Organizations Utilized for Staff Training and Development

85

What social media tools does your Chamber use?

Facebook 196 92%Twitter 105 49%

YouTube 72 34%LinkedIn 104 49%

Email Marketing 192 90%Blog 36 17%

Mobile Application 33 15%

All Responses

92%

49%

34%

49%

90%

17% 15%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5 6 7Email Mobile Application

Appendix:Survey Questions

87

Mid-America Chamber Executives 2012Compensation & Benefits Survey

General Information

Instructions

Thank you for participating in the Mid-America Chamber Executives 2012 Compensation and

Benefits Survey. We appreciate your input! Many of the questions contained in the survey are

detailed and we suggest that you have all of your organizations data available while you are

completing the survey. Data should include membership and financial information (year end

financial statements), population and business demographics, specific compensation and benefits,

etc. Please direct any questions you may have to Larry Dowell, Dowell Stute and Associates, at

[email protected] or 651-221-0852.

We expect this survey to take about 30 minutes of your time to complete. However, it is possible

to save your progress in the survey and come back to it at a later time.

The deadline for all completed responses is March 15th.

By taking the survey, you will receive a complimentary copy of the full report of the results.

Thank you!

1. Please fill out your contact info:

Organization Name *

First Name * Last Name *

Title *

Street Address *

Apt/Suite/Office

City * State * Postal Code *

102

Appendix:Survey Participants

103

IllinoisAurora Regional Chamber of CommerceBatavia Chamber of CommerceBolingbrook Area Chamber of CommerceCahokia Area Chamber of CommerceCarbondale Chamber of CommerceCarol Stream Chamber of CommerceChampaign County Chamber of CommerceClinton Area Chamber of Commerce & Tourism BureauCrystal Lake Chamber of CommerceDarien Chamber of CommerceDeKalb (IL) Chamber of CommerceDes Plaines Chamber of Commerce & IndustryDixon Area Chamber of Commerce & IndustryEdwardsville Glen Carbon Chamber of CommerceEffingham County Chamber of CommerceGalesburg Area Chamber of CommerceGeneseo Chamber of CommerceGlenview Bahmber of CommerceGreater Belleville Chamber of CommerceHinsdale Chamber of CommerceJacksonville Area Chamber of CommerceJersey County Business AssociationKankakee Regional ChamberKewanee Chamber of CommerceLincoln/Logan County Chamber of CommerceLisle Area Chamber of CommerceMarshall Area Chamber of CommerceMcLean County Chamber of CommerceMonmouth Area Chamber of CommerceMorton Chamber of CommerceO’Fallon-Shiloh Chamber of CommerceOlney & the Greater Richland County Chamber of CommercePalatine Area Chamber of CommerceParis Area Chamber of Commerce & TourismPark Ridge Chamber of CommercePekin Area Chamber of CommercePlainfield Area Chamber of CommerceQuincy Area Chamber of CommerceSchaumburg Business AssociationWauconda Area Chamber of CommerceWheeling Prospect Heights Area Chamber of Commerce & IndustryWinnetka-Northfield Chamber of Commerce

IowaAlgona Area Chamber of CommerceAmes Chamber of CommerceAnkeny Area Chamber of CommerceAtlantic Area Chamber of CommerceBoone Area Chamber of CommerceCedar Rapids Metro Economic AllianceChariton Area Chamber/Main StreetCherokee Chamber of CommerceCouncil Bluffs Chamber of CommerceDecorah Area Chamber of CommerceDubuque Area Chamber of CommerceDyersville Area Chamber of CommerceEagle Grove Chamber of CommerceEldridge-North Scott ChamberEmmetsburg Chamber of CommerceFairfield Area Chamber of CommerceForest City Chamber of CommerceFort Madison Area Chamber of CommerceGarner Chamber of CommerceGreater Burlington PartnershipGreater Cedar Valley Alliance & ChamberGreater Fort Dodge Growth AllianceGreater Muscatine Chamber of Commerce and IndustryGreater Newton Area Chamber of CommerceGrimes Chamber & Economic DevelopmentIowa Great Lakes Area Chamber of CommerceMadison County Chamber of CommerceMarshalltown Area Chamber of CommerceMason City Chamber of CommerceMount Pleasant Area Chamber AllianceOrange City Chamber of CommerceOsage Chamber of CommerceOskaloosa Area Chamber & Development GroupPella Chamber of CommerceShelby County Chamber of CommerceSioux Center Chamber of CommerceSpirit Lake Chamber of CommerceUrbandale Chamber of CommerceWashington Chamber of COmmerceWebster City Area Development and Chamber of Commerce

104

MinnesotaAlexandria Lakes Area Chamber of CommerceAnoka Area Chamber of CommerceApple Valley Chamber of CommerceAustin Area ChamberBelle Plaine Chamber of CommerceBemidji Area ChamberBrainerd Lakes ChamberBurnsville Chamber of CommerceCass Lake Area Chamber of CommerceCottage Grove Area Chamber of CommerceDCR Chamber of CommerceDetroit Lakes Regional Chamber of CommerceEden Prairie Chamber of CommerceEdina Chamber of CommerceElk River Area Chamber of CommerceFairmont Area Chamber of CommerceFaribault Area Chamber of CommerceFergus Falls Area Chamber of CommerceGreater Mankato Growth, Inc.Greater Wayzata Area Chamber of CommerceHastings Area Chamber of CommerceHermantown Area Chamber of CommerceHibbing Area Chamber of CommerceHutchinson Area Chamber of Commerce, CVBJackson Area Chamber of CommerceLitchfield Chamber of CommerceLong Prairie Chamber of CommerceMarshall Area Chamber of CommerceMelrose Area Chamber of CommerceMetroNorth ChamberMinneapolis Regional Chamber of CommerceNew Ulm Area Chamber of CommerceNorth Hennipen Area Chamber of CommerceOlivia Area Chamber of CommerceOwatonna Area Chamber of Commerce & TourismPine City Area Chamber of CommercePrior Lake Area Chamber of CommerceRedwood Area Chamber & TourismRiver Heights Chamber of CommerceSaint Paul Area Chamber of CommerceShakopee Chamber & Visitors BureaySouthWest Metro Chamber of CommerceSt Cloud Area Chamber of CommerceThief River Falls Chamber of CommerceTwinWest Chamber of CommerceWaseca area chamber of commerceWillmar Lakes Area Chamber of CommerceWoodbury Chamber of CommerceWorthington Area Chamber of Commerce

NebraskaAurora Area Chamber & Development CorporationBeatrice Area Chamber of CommerceBroken Bow Chamber of CommerceCheyenne County Chamber of CommerceColumbus Area Chamber of CommerceFremont Area Chamber of CommerceGrand Island Area Chamber of CommerceNorfolk Area Chamber of CommerceNorth Platte Area Chamber & Development CorporationOgallala/Keith County Chamber of CommerceScottsbluff/Gering United Chamber of CommerceWest Point Chamber of Commerce

North DakotaBismarck Mandan Area Chamber of CommerceFargo Moorhead West Fargo ChamberMinot Area Chamber of CommerceNorth Dakota Chamber of CommerceThe Chamber Grand Forks/East Grand ForksWilliston Area Chamber of Commerce

South DakotaAberdeen Area Chamber of CommerceBrandon Valley Area Chamber of CommerceBrookings Area Chamber of CommerceGreater Menomonie Area Chamber of Commerce & Visitors CenterHuron Chamber & Visitors BureauMitchell Area Chamber of CommerceRapid City Area Chamber of CommerceSioux Falls Area Chamber of Commerce

105

WisconsinAntigo/Langlade County Chamber of Commerce & Visitors CenterAshland Area CofCBaraboo Area Chamber of CommerceBayfield Chamber & Visitor BureauBeaver Dam ChamberChippewa Falls Area Chamber of CommerceClintonville Area Chamber of CommerceDeForest Area Chamber of CommerceDodgeville Area Chamber of CommerceEast Troy Area Chamber of CommerceElkhart Lake Area Chamber of CommerceFitchburg Chamber of CommerceFort Atkinson Area Chamber of CommerceFox Cities Chamber of Commerce & IndustryGermantown Area Chamber of CommerceGraton Area Chamber of CommerceGreater Brookfield Chamber of CommerceGreater Madison Chamber of CommerceGreater Tomah Area Chamber of CommerceGreen Bay Area Chamber of CommerceGreenfield Chamber of CommerceHartland Chamber of CommerceHayward Area Chamber of CommerceHeart of the Valley Chamber of CommerceHeart of Wisconsin Chamber of CommerceHudson Area Chamber of Commerce & Tourism BureauHurley Area Chamber of CommerceJefferson Chamber of CommerceLa Crosse Area Chamber of CommerceLodi/Lake Wisconsin Chamber of CommerceMadeline Island Chamber of CommerceMarshfield Area Chamber of Commerce & IndustryMercer Area Chamber of CommerceMiddleton Chamber of commerceMukwonago Area Chamber of Commerce & Tourism CenterMuskego Chamber of CommerceNew Richmond Area Chamber of CommerceOostburg Area Chamber of CommerceOshkosh Chamber of CommercePewaukee Chamber of CommercePrairie du Chien Area Chamber of CommerceRAMACReedsburg Area Chamber of CommerceRice Lake Chamber of CommerceSauk Prairie Area Chamber of CommerceShawano Country Chamber of Commerce

Sheboygan County Chamber of CommerceSheboygan Falls Chamber-Main StreetSouth Suburban Chamber of CommerceStoughton Chamber of CommerceSun Prairie Chamber of CommerceThe Chamber - Superior/Douglas CountyThe Chamber of Manitowoc CountyWaukesha County Business AllianceWaupaca Area Chamber of Commerce, Inc.Wausau Region Chamber of Commerce

106

Mid-America Chamber Executives

Lessons from the past, ideas for the future

Mid-America Chamber Executives

380 Jackson Street, Suite 287Saint Paul, MN 55101

612-564-9551

[email protected]

www.MidAmericaChamberExecutives.com

mid-america chamber executives (mace)...mid-america chamber executives (mace) chamber executive...

Documents