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About!MedSolu-ons:!

MedSolu-ons!is!a!medical!!cost!management!company!that!generates!cost!savings!as!a!consequence!of!improving!the!quality!of!pa-ent!care!and!outcomes.!More!details!at!www.medsolu-ons.com!!!

!  Local!and!Na-onal!programs!

!  27+!MM!members!managed!

!  55!Commercial,!Medicare,!&!Medicaid!health!plans!!

!  1,000!employees,!HQ!in!Nashville!TN!

!  7!million!interac-ons!per!year!with!physicians!and!members!

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About!Me:!Sa#sh&Dave,!pronounced!dặvMNvee!Chief&Informa#on&Officer,&MedSolu#ons&Inc&!

N  23!years!of!business!and!IT!experience!across!mul-ple!industries!N  Currently!leading!all!strategic!and!opera-onal!technology!ini-a-ves!

for!MedSolu-ons.!Ownership!for!!N  informa-on!technology!!N  claims!opera-on!!N  healthcare!analy-cs!shared!service!N  opera-onal!excellence!through!Lean/Six!Sigma!!

N  In!past!led!the!informa-on!technology!func-on!of!specialty!paper!company!Appleton!Papers!Inc,!largest!manufacturer!of!carbonless!and!thermal!papers!

N  Prior!to!this!held!various!leadership!roles!with!Concentra!Inc,!Coventry!Healthcare,!GE,!Shop!At!Home!Network,!SETA!Corpora-on,!and!CIL!

N  Holds!Bachelor!degrees!of!Electrical!Engineering!and!Law!!!

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The world we live in… !

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Our!“demand!–!supply”!is!off!balance…!

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Larger horse. . . or a lighter cart! !

Compe-ng!priori-es…!

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It!is!everyday!baale!for!all!of!us…!

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Who!is!this!guy…!

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Opera#onal&Efficiency&Ini#a#ves&

Real>#me&Support&Requests&

New&Product&Development&

Interoperability&needs&

Speed&to&&Market&&

Build&System/Infrastructure&for&growth&and&new&world&

PorIolio&Management&&&Governance&

!!!!Two!opposing!forces!linked!together:!

IT!in!the!sense!of!managing!technology!infrastructure!is!on!the!cusp!of!becoming!a!cri-cal!but!nonstrategic!asset!like!electricity.!

Generic!IT! Strategic!Value!

o  Commodi-za-on!o  Consolida-on!o  Outsourcing!o  Cloud!and!U-lity!Compu-ng!!!!

Today,!the!CIO!is!becoming!increasingly!thought!of!as!a!chief!innovator,!chief!strategist,!chief!process!officer,!or!all!three.!

o  I!for!Innova-on!!o  Disrup-ve!technologies!!!o  Postmodern!business!!!

Two third of CEOs believe that IT will make a greater contribution during this decade.!

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!!!!Engage!and!Collaborate:!

①  Retaining!customers!with!customer!delight!!②  Enable!growth!through!innova-on!!③  Cost!management!through!beaer!efficiency!!④  Building!responsive!and!flexible!organiza-on!!⑤  Improving!decision!making!through!analy-cs!and!business!

intelligence!⑥  Develop!a!team!is!technical!smart!but!thinks!like!business!!⑦  Balanced!approach!for!disrup-ve!technologies!!

Key!business!drivers!N!!

Uncouple from past processes and beliefs. Create Measureable and Auditable Financial Benefits for the Enterprise.!

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!!!!Engage!and!Collaborate:!

o  IT&Strategy&&o  Innova#on&&o  Enterprise&

Architecture&&&o  Business&Engagement&o  Requirements&&

o  Corporate&Strategy&&o  Business&Process&

Design&&o  Informa#on&

Management&and&Analy#cs&&

o  Development&and&Maintenance&&

o  Infrastructure&Opera#ons&&

o  Vendor&Management&&o  User&Support&&

o  Corporate&Strategy&&o  Business&Process&

Design&&o  Informa#on&

Management&and&Analy#cs&&

In!addi-on!IT!func-on!assumes!a!set!of!central!roles!that!have!no!natural!ownership!

Many!central!roles!are!now!duplicated!in!Finance,!Procurement,!Supply!Chain,!and!other!func-ons!

IT!“doing”!roles!are!being!externalized!faster!than!other!central!“doing”!roles.!

IT& Central&

Think&

Do&

“Thinking”!and!“doing”!roles!require!different!skills,!incen-ves,!and!business!rela-onship.!

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!!!!Increasing!collabora-on:!

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!!!!Discuss!IT!as!a!Portolio!of!Value!and!Risk:!

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!!!!Your!people!will!make!the!difference:!

①  Wanted:!Business!Skills!N!IT!staff!will!need!businessNcentric!skill!sets!and!will!oven!have!business!backgrounds.!!

②  Proac-ve!communica-on!instead!of!followNups!③  Customer!focus!and!service!excellence!–!wow!your!internal!and!

external!customer!④  Enabler!for!growth!through!innova-on!!⑤  Ability!to!drive!Opera-on!performance!and!Project!performance!!!

Key to success is to have IT leadership who understands and drive the vision of new IT in their day to day business interaction. !

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!!!!Listen!to!the!future:!

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Be&strategic.!

Be& focused.!

Be& great.!

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Content!Source!includes!various!studies!and!presenta-ons!from!PWC,!Gartner,!Cisco,!MS,!and!Corporate!Execu-ve!Board!Although! I! believe! that! the! informa-on! contained! in! this! document! has! been! obtained! from! reliable! sources,! but! we! are! not!responsible!for!any!errors!or!omissions!contained!herein!or!for!the!results!obtained!from!the!use!of!this!informa-on.!

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