Mid & West Wales Regional OfficeMid & West Wales Regional Office Welsh Assembly GovernmentWelsh Assembly Government

Team SessionTeam Session

Facilitator: Ian GovierFacilitator: Ian Govier

opportunitynowhereopportunitynowhere

Getting to Getting to know each other know each other

(a little better)(a little better)

What do I want to What do I want to

achieveachieve oror changechange as a result of as a result of

this session? this session?

Workplace Workplace

Challenges!Challenges!

Permanent White Water Permanent White Water (Vaill, 1996)(Vaill, 1996)

The ConstantsThe Constants

ChangeChange ChoiceChoice

PrinciplesPrinciples(Covey, 2006)(Covey, 2006)

By 2015, through the efforts of the Assembly Government, the NHS, local authorities, their

partners, the community and individuals, Wales will have minimised avoidable death, pain, delays,

helplessness and waste.

Delivering this challenging strategy Delivering this challenging strategy will require the full engagement of will require the full engagement of

clinicians and other professionals…clinicians and other professionals…

……leading and shaping services, leading and shaping services, ensuring that high standards of care ensuring that high standards of care

will be the key driver for change. will be the key driver for change.

We want toWe want to

Mid & West Wales Regional OfficeMid & West Wales Regional Office Welsh Assembly GovernmentWelsh Assembly Government

‘‘empower organisations empower organisations to improve the health to improve the health

& well being of Wales’ & well being of Wales’

ShackletonShackleton

Team & Leadership Lessons Team & Leadership Lessons from the Great Antarctic Explorer from the Great Antarctic Explorer

- an extraordinary story- an extraordinary story

"Men wanted for "Men wanted for hazardous journey. hazardous journey.

Small wages. Small wages.

Bitter cold. Bitter cold. Long months of Long months of

complete complete darkness.darkness.

Constant danger. Constant danger. Safe return Safe return

doubtful. doubtful.

Honour and Honour and recognition recognition in case in case

of success.”of success.”

Mapping Mapping your world! your world!

Permanent ‘Ice Water’ ?Permanent ‘Ice Water’ ?

• The Path to LeadershipThe Path to Leadership

• Hiring an Outstanding CrewHiring an Outstanding Crew

• Creating a Spirit of CamaraderieCreating a Spirit of Camaraderie

• Getting the Best from Each IndividualGetting the Best from Each Individual

• Leading Effectively in a CrisisLeading Effectively in a Crisis

• Forming Teams for Tough AssignmentsForming Teams for Tough Assignments

• Overcoming Obstacles to Reach a GoalOvercoming Obstacles to Reach a Goal

• Leaving a LegacyLeaving a Legacy

Team & Leadership Lessons from Shackleton - the Great Antarctic ExplorerTeam & Leadership Lessons from Shackleton - the Great Antarctic Explorer

Time for Time for a a BreakBreak

The Path to LeadershipThe Path to Leadership

The values Shackleton learned from The values Shackleton learned from his family helped form his uniquely his family helped form his uniquely

progressive leadership style. progressive leadership style. He worked his way to the forefront He worked his way to the forefront

of a new field. He turned bad of a new field. He turned bad experiences into valuable work experiences into valuable work

lessons. He insisted on respectful lessons. He insisted on respectful competition in a business climate competition in a business climate that often demanded co-operation.that often demanded co-operation.

Valuing Valuing our our VALUESVALUES

Hiring an Outstanding CrewHiring an Outstanding Crew

Shackleton built a crew around a core Shackleton built a crew around a core of experienced workers. He conducted of experienced workers. He conducted

unconventional interviews to find unique unconventional interviews to find unique talent. His second in command was his talent. His second in command was his

most important hire. He looked for most important hire. He looked for optimism and cheerfulness in the optimism and cheerfulness in the

people he hired. He gave his staff people he hired. He gave his staff the best compensation and the best compensation and

equipment he could afford.equipment he could afford.

Questions Questions & Answers & Answers

Creating a Spirit Creating a Spirit

of Camaraderieof Camaraderie

Shackleton made careful observations Shackleton made careful observations before acting. He established order and before acting. He established order and routine so all workers knew where they routine so all workers knew where they

stood. He broke down traditional stood. He broke down traditional hierarchies. He was fair in his dealings hierarchies. He was fair in his dealings

with his staff. He used informal with his staff. He used informal gatherings to build ‘esprit de corps’.gatherings to build ‘esprit de corps’.

Heroines Heroines & Heroes & Heroes

Getting the Best Getting the Best

from Each Individualfrom Each IndividualShackleton led by example. Shackleton led by example.

He understood and accepted his He understood and accepted his crewmen’s quirks and weaknesses. crewmen’s quirks and weaknesses.

He used informal one-to-one talks He used informal one-to-one talks to build a bond with his men. He to build a bond with his men. He was always willing to help others was always willing to help others get their work done. He helped get their work done. He helped

each man reach his potential. each man reach his potential.

Rocket Rocket ScienceScience

Leading Effectively Leading Effectively in a Crisisin a Crisis

Shackleton let everyone know that he was Shackleton let everyone know that he was in charge and confident of success. in charge and confident of success. He inspired optimism in everyone. He inspired optimism in everyone.

He put down dissent by keeping the He put down dissent by keeping the malcontents close to him. He got everyone malcontents close to him. He got everyone

to let go of the past and focus on the future. to let go of the past and focus on the future. He worked to keep spirits high. He worked to keep spirits high.

He sometimes led by doing nothing.He sometimes led by doing nothing.

V

Relationship ManagementRelationship Management

• DDescribe the situationescribe the situation

• EExpress how you feelxpress how you feel

• SSpecify what you wantpecify what you want

• CConsequences which will result, onsequences which will result,

negative and/or positive negative and/or positive

TheThe ‘DESC’‘DESC’ ScriptScript

Forming Teams for Forming Teams for Tough AssignmentsTough Assignments

Shackleton balanced talent and Shackleton balanced talent and expertise in each group. He ensured expertise in each group. He ensured all his groups were keeping pace. all his groups were keeping pace. He remained visible and vigilant. He remained visible and vigilant. He shored up the weakest links. He shored up the weakest links.

He got teams to help each other.He got teams to help each other.

Marshmallow Marshmallow TowersTowers

Overcoming Obstacles Overcoming Obstacles to Reach a Goal to Reach a Goal

Shackleton took responsibility for Shackleton took responsibility for getting the whole job done. Even getting the whole job done. Even “Old Cautious” sometimes took “Old Cautious” sometimes took

big risks. He found the inspiration big risks. He found the inspiration to continue. He kept sight of the to continue. He kept sight of the big picture. He stepped outside big picture. He stepped outside

his work to help others.his work to help others.

Leaving a LegacyLeaving a Legacy

Shackleton’s leadership had a Shackleton’s leadership had a lifelong impact on his crew. His lifelong impact on his crew. His

appeal spans generations. He made appeal spans generations. He made lasting contributions to leadership. lasting contributions to leadership.

His influence on a pioneer project in His influence on a pioneer project in space. Using his example to promote space. Using his example to promote

social change. How we view social change. How we view Shackleton’s success today.Shackleton’s success today.

How will I How will I act differently act differently as a result of as a result of this session? this session?

Final Final

ThoughtThought

ss

People acting together People acting together as a group can accomplish as a group can accomplish

things that no individual things that no individual acting alone could bring aboutacting alone could bring about

Franklin D. RooseveltFranklin D. Roosevelt

How will I How will I act differently act differently as a result of as a result of this session? this session?

……I’ll probably I’ll probably

do nothing about it!do nothing about it!

If I do nothing If I do nothing about it in 24 hours… about it in 24 hours…

The The

‘Star Fish’ ‘Star Fish’ Principle Principle

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Thank YouThank You