mike cardus' how teams work - biggest team leader meeting mistake
DESCRIPTION
Team Leaders’ Biggest Team Meeting Mistakes Give members the chance to get to know one another, build trust, voice expectations and goals, establish credentials, discuss desired roles, raise concerns, etc… This approach is viewed by some as waste of time instead of a necessary step in creating high performance. When teams have problems later, everyone gets frustrated and things come to a halt.TRANSCRIPT
Helping Teams Work 1 of 12
Team Leaders’ Biggest Team Meeting Mistake
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Hello – I’m Mike Cardus of Create-Learning Team
Building & Leadership. An expert in creating &
sustaining high performance teams.
www.create-learning.com
Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com
www.create-learning.com
The Role of the Team Leader
The team leader has overall responsibility for making sure the work of the team gets done. Those responsibilities start before the team comes together, and continue until the team has disbanded.
Before The team leader gets the team started.
During The team leader keeps the team on track, acts as the primary point of contact to the rest of the organization, and works to gain stakeholder commitment to the project.
After The team leader ensures that the team’s work is documented, hands the project off to the process owner, and debriefs the Project Sponsor/Champion.
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Draft preliminary project charter. Include:
Project Description Scope Goals and measures (indicators) Expected business results Team members Support required Expected customer benefits Schedule
Plus: If required, select team members Contact and welcome members to team Draft initial agenda for first meeting Send out preliminary charter and initial agenda for comment; incorporate
suggestions prior to meeting. Establish team meeting logistics. Select a proper way to begin the meeting. Establish a relationship and expectations with the process owner. Do a stakeholder analysis of those you’ve selected as team members. Begin to create a list of people outside the team whose support you will need.
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Even with all this work….
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Welcome to the Project Team Meeting!
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Solutions?
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Orientation
What am I doing here? What are we doing here?
Resolvedo Purpose
o Team Identityo Membership
Unresolvedo Disorientationo Uncertainty
o Fear
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Give members the chance to get to know one another, build trust, voice expectations and goals, establish credentials, discuss desired roles, raise concerns, etc…
This approach is viewed by some as waste of time instead of a necessary step in creating high performance. When teams have problems later, everyone gets frustrated and things come to a halt.
www.create-learning.com
In the 1st team meeting, slow down and schedule some ‘get to know others time’
Schedule this time in the Agenda. Even if team members know each other well, STILL make time for it.
Team Leaders need to explain why this team is together;Who is part of the teamWhat skill sets each individual brings to the team Potential roles that each individual will have on the team Why this is important, and may have priority over team
members other work
Team Members need to share;Who they are and what skills they can offer the teamWhat role they feel may be best for them to fill in the project Their expectations and goals for the work How much time they may be able to offer to the project
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It’s unlikely you’ll be able to do your own Design of Experiment (DOE) to prove cause and effect, so take my word for it: studies have shown that time spent on teambuilding pays off in team effectiveness.
Resist the temptation to push for a lot of task-oriented work at the initial meeting.
Concentrate on soliciting the “Voice of the Team” and establishing the foundation you’ll need to successfully complete your Project.
Remember: when it comes to creating a successful team, its “pay me now or pay me later.”www.create-learning.com
Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com
Helping Teams Work 1 of 12
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com