millennials ready or nothere they come · 2020-05-23 · by 2025, millennials will represent 75% of...

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By 2025, Millennials will represent 75% of the workforce. *Source: Ernst & Young (EY) 35% 30% 25% 20% 15% 10% 5% 0% [22-37 Millennials] [39-53 Gen X] [54+ Baby Boomers] A Wave of Mobile & Online Users % of channel users per age segment Baby Boomers and Generation X Millennials *Source: Viacom *Source: Citi 2018 Mobile Banking Study Millennial Mobile Banking usage increased 62% over the last year. The Millennial Mobile Banking Revolution: Ready or Not...Here They Come Millennials are 3x more likely to open a new bank account on their phone than they are in person. *Source: American Bankers Association 76% of Millennials were more likely to change to an alternative digital financial services provider because of lower costs or fees, *Source: Makovsky *Source: Digital Payments Adoption Study, Early Warning Services, LCC % of Peer to Peer Payments being used at least 1x per week by: Millennials: Generation X: Baby Boomers: 42% of Millennials continue to participate in a loyalty program because it has a mobile payment option. *Source: Colloquy 75% *Source: US Bank Data Key Factors in Bank Selection: 3x 76% 68% 49% 42% 32% 1x 42% $ and 68% because of advanced and mobile technology for more helpful financial services. VALID.COM

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By 2025, Millennials will

represent 75% of the workforce.

*Source: Ernst & Young (EY)35%

30%

25%

20%

15%

10%

5%

0%[22-37 Millennials] [39-53 Gen X] [54+ Baby Boomers]

A Wave of Mobile & Online Users% of channel users per age segment

Baby Boomers and Generation X

Millennials

*Source: Viacom

*Source: Citi 2018Mobile Banking Study

Millennial Mobile Banking usage

increased 62% over the last year.

The Millennial Mobile Banking Revolution:

Ready or Not...Here They Come

Millennials are 3x more likely to open a new

bank account on their phone than

they are in person.

*Source: American Bankers Association

76% of Millennials were

more likely to change to an

alternative digital financial

services provider because

of lower costs or fees,

*Source: Makovsky

*Source: Digital Payments Adoption Study, Early Warning Services, LCC

% of Peer to Peer Payments being used at least 1x per week by:

Millennials:

Generation X:

Baby Boomers:

42% of Millennials continue

to participate in a loyalty

program because it has a

mobile payment option.

*Source: Colloquy

75%

*Source: US Bank Data

Key Factors in Bank Selection:

3x

76%68%

49%42%32%1x

42%$

and 68% because of

advanced and mobile

technology for more

helpful financial services.

VALID.COM