mindful, authentic advising. will it help you and your...
TRANSCRIPT
Mindful, Authentic Advising. Will it help you and your students be more successful?
NACADA Annual Conference 2014Adventures in Advising: Explore, Discover, Collaborate, Transform
Session 201101 B/C – 2-3pmJoseph Croskey [email protected]
What do you love
about your work?
What are some of your
biggest challenges?
Dyad
How was the
exercise?
What would make
this a successful
day for you?
Dyad: Mindful Listening
Only You Can Answer That
What is authentic
advising (AA)?
What is emotional
intelligence?
What is mindfulness?
Research?
Joseph Croskey
814.393-2091
Performance
Authentic
Advising
Wellbeing
EIMindfulness
Neuroscience
roadmap
Self-awareness
Self-regulation
Motivation
Empathy
Leadership
why?
It’s a
VUCA world…
Volatile
Uncertain
Complex
Ambiguous
“The world is becoming
more turbulent faster than
most organizations are
becoming more resilient.”
Gary Hamel, What Matters Now, 2012
what to do?
Be Authentic
self-awareness
internalized moral perspective
balanced processing - objective
relational transparency
Interest in development and success of others
Self-regulate
Authentic Leadership Self-Assessment Questionnaire
Instructions: This questionnaire contains items about different dimensions of
authentic leadership. There are no right or wrong responses, so please answer
honestly. Use the following scale when responding to each statement by writing
the number from the scale below that you feel most accurately characterizes
your response to the statement.
Key: 1 = Strongly 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly
disagree agree
1. I can list my three greatest weaknesses. 1 2 3 4 5
2. My actions reflect my core values. 1 2 3 4 5
3. I seek others’ opinions before making up my own mind. 1 2 3 4 5
4. I openly share my feelings with others. 1 2 3 4 5
5. I can list my three greatest strengths. 1 2 3 4 5
6. I do not allow group pressure to control me. 1 2 3 4 5
7. I listen closely to the ideas of those who disagree with
me.
1 2 3 4 5
8. I let others know who I truly am as a person. 1 2 3 4 5
9. I seek feedback as a way of understanding who I
really am as a person.
1 2 3 4 5
10. Other people know where I stand on controversial
issues.
1 2 3 4 5
11. I do not emphasize my own point of view at the
expense of others.
1 2 3 4 5
12. I rarely present a “false” front to others. 1 2 3 4 5
13. I accept the feelings I have about myself. 1 2 3 4 5
14. My morals guide what I do as a leader. 1 2 3 4 5
15. I listen very carefully to the ideas of others before
making decisions.
1 2 3 4 5
16. I admit my mistakes to others. 1 2 3 4 5
To obtain this instrument, contact Mind Garden Inc., www.mindgarden.com
Authentic Advising:
When one endeavors to skillfully apply
mindfulness practices to enhance their
emotional intelligence, one may become an
effective authentic advisor. An authentic
advisor aids others in cultivating these skills.
EMOTIONAL INTELLIGENCE
“The ability to monitor one’s own
and others’ feelings and emotions,
to discriminate among them and to
use this information to guide one's
thinking and actions.”
Salovey and Mayer, 1990
• Self-
Awareness
• Self-
Regulation
• Motivation
• Empathy
• Social Skills
Social Skills
Empathy
Motivation
Self-Regulation
Self-Awareness
Emotional intelligence competencies
why?
3 benefits
Stellar
Performance
Advising Skills Required - NACADA
• Advisors must communicate and engage students via
skills in:
• Interpersonal relations
• Communication
• Helping
• Problem Solving
• NACADA recently created a book to provide a curriculum
to teach advisors theory and practice of various methods
– Academic Advising Approaches
Most cited job skills in academic advising
Interpersonal skills
Teaching skills or excellent skills in public speaking
Coordination, planning and organizational skills
Excellent computer skills
Effective communication skills particularly with diverse
populations. Ability to build good rapport with a variety of
constituents
Service oriented attitude
Ability to learn easily and disseminate detailed information
Ability to work independently and collaboratively with others or in
teams
Good attention to details
Ability to work with complex systems in a fast-paced and dynamic
environment
Flexible, patient, creative
Skills in problem solving
Good sense of humor
Most cited job skills in academic advising
Interpersonal skills
Teaching skills or excellent skills in public speaking
Coordination, planning and organizational skills
Excellent computer skills
Effective communication skills particularly with diverse
populations. Ability to build good rapport with a variety of
constituents
Service oriented attitude
Ability to learn easily and disseminate detailed information
Ability to work independently and collaboratively with others or in
teams
Good attention to details
Ability to work with complex systems in a fast-paced and dynamic
environment
Flexible, patient, creative
Skills in problem solving
Good sense of humor
EQ
IQ
Stellar Tech Workers
• Achievement drive & standards
• Influence
• Conceptual Thinking
• Analytical Ability
• Initiative
• Self-Confidence
EQ
4/6
IQ
2/6
Advising & Teaching?
Josephson (1988) argues that ethical academic
advising is based on similar relationships characterized
by trust, worthy objectives and student development
(as cited by Frank in Gordon, 2000).
The Core Values of NACADA as cited by Creamer in
Gordon (2000) relate to all three of these points. The
Core Values stress the purpose of academic advising,
which is student learning and personal development.
Advising & Leading?
The focus of advising is the student as a
whole, encompassing the students
educational life as well as future plans
after graduation (Creamer, 2000).
Nutt argues that academic advising at its
very best is a supportive and interactive
relationship between students and
advisors built on shared communication
(Nutt in Gordon, 2000).
Outstanding
Leadership
What are the
qualities you have
observed in
outstanding
advisors?
Discussion
Happiness
“When I was 5 years old,
my mother always told me
that happiness was the key
to life. When I went to
school, they asked me what
I wanted to be when I grew
up. I wrote down ‘happy’.
They told me I didn't
understand the assignment,
and I told them they didn’t
understand life.”
“A deep sense of
flourishing that arises
from an exceptionally
healthy mind…
not a mere pleasurable
feeling, a fleeting
emotion, or a mood,
but an optimal
state of being.”
Right
(RPFC)
Left
(LPFC)
optimize
how?
mindfulness
Jon Kabat-Zinn
“The awareness that arises from
paying attention
on purpose,
in the present moment,
non-judgmentally”
“A radical shift in the
way in which
we attend to
experience”
William James, the father of modern
psychology, had this to say:
And the faculty of voluntarily
bringing back a wandering
attention over and over again is
the very root of judgment,
character, and will. No one is
compos sui if he have it not. An
education which should improve
this faculty would be the
education par excellence.
mindfulness
self-awareness
“Knowing one’s
internal states,
preferences,
resources and
intuitions.”
Daniel Goleman,
Working with Emotional Intelligence
Mindfulness is trainable1
Mindfulness ≈ SA2
SA is trainable! 3
SA foundation to EI &
AL…
4
EI & Authentic Advising are trainable
Attention
training
Brefczynski-Lewis, 2007
“Meditation refers to a
family of mental
training practices that
are designed to
familiarize the
practitioner with
specific types of
mental processes.”
Tibetan - Gom
Pali - Bhavana
Attention
Meta-
attention
Attention of attention, the
ability to know your
attention has wandered
“Taking possession by the
mind, in clear and vivid
form”, William James
Learning meditation is like …learning to ride bike
Mind =
Snow Globe
• Calmness
• Clarity
• Happiness
Follow
Breath
DistractionRegain
Attentional
Focus
Attention is…
• Focused
• Open
• Calm
Attention
is…
• Ruminating
• Worrying
• Fantasizing
Attitude
• Self-Critical
• Kind / Curious
Intention
• Reduce Stress
• Increase well-
being
Meditation Process
“Sit like a majestic
mountain”
Sogyal Rinpoche
Attention Training
Reflections &
Questions
And the
science?
(Lazar et al., 2005)
Increased cortical thickness
Body Language
• Emotion is a basic physiological state characterized by
identifiable autonomic or bodily changes.
-Laura Delizonna
Why bring mindfulness to the body?
• Correlates of emotion in the body are much more vivid
than those in the brain.
10
50
80
Have a hunch
Figured it out
Palms sweat &
behavior changes
• Emotions influence our decision-
making.
• We experience emotions in the
body before “thinking brain” fully
recognizes the emotion.
• Through mindfulness we increase
awareness of body and clarity of
emotions.
Amygdala
Amygdala
Pre-
Frontal
Cortex
(Brefczynski-Lewis, J.A. et al. 2007)
# hrs.
mindfulness
meditation
Emotional
Reactivity
(Amygdala)
Attention
(Slagter, Davidson, et al 2007)
Body Scan
Authentic Advising
Emotional Intelligence
Mindfulness
The effective interaction
between advisor and student is
very important to the individual
growth and success of
students (Kramer, as cited in
Gordon, 2000).
Nutt writes, "Academic
Advising is the only structured
activity on the campus in which
all students have the
opportunity for one-to-one
interaction with a concerned
representative of the institution
(Habley, 1994)”
practice
3
Mindful Listening
• A talks and B listens
• Switch roles
• Free-flow conversation
• Something that came up in the
journaling
• How was the journaling exercise
• Something important in your life
• Self-Awareness
• Self-Regulation
• Self-Awareness
• Motivation
• Self-Awareness
• Empathy
• Social Skills
Attention
Training-
Body Scan
Journaling
Mindful
Conversation
Journaling
When I feel
understood
I…
My
challenges
are…
Things that
bring me
alive are…
When I’m at
my best, I…
Mindful Conversation
• A talks and B listens
• B loops back. A gives feedback. Iterate
until A is satisfied.
• Switch roles
• Describe a time when you overcame
obstacles to be very successful/happy
• Something that came up during the
journaling exercise
• Anything else you want to talk about
Reflections &
Questions
BELIEVE
THERE IS
GOOD IN
THE WORLD
Trying a Short Mindfulness Meditation
Your capacity to be mindful is most powerfully developed through mindfulness
meditation. One of the most popular mindfulness meditations is mindfulness of
breath. This involves being mindfully aware of your breath. Follow these steps
to try mindfulness meditation out for yourself:
1.Be aware of the sense of your own breathing. You don’t need to change
the rate of your breath. Just feel the physical sensation of your breath
entering and leaving the body.
2.You can feel the breath in the nose, the throat, the chest or down in your
belly. If possible, try and feel the breath in the belly as it’s more grounding and
is more likely to make you feel relaxed.
3.When your mind wonders off into thoughts, bring your attention back. It
is the nature of thoughts to take your attention away from whatever you
want to focus on, and into thoughts about the past or future, worries or
dreams. Don’t worry about it.
4.As soon as you realise that you’ve been thinking about something else,
notice what you were thinking about, and gently guide your attention back to
your breath. You don’t need to criticise yourself.
That’s it. Mindfulness of breath is as simple as that. Bring a sense of the
mindful attitudes to your experience such as curiosity, kindness and
acceptance. You can do this exercise for as short as a minute, or as long as an
hour.
Controversy
What religion is it?
Is it just googley moogley?
Is it just good for me personally?
I’m not stressed why would I need it?
What other concerns?
What is your main motivation for being in this session today?
References
George, B. (2010). True north: Discover your authentic leadership (Vol. 143). Wiley. com.
Goldin, P. R., & Gross, J. J. (2010). Effects of mindfulness-based stress reduction (MBSR) on emotion regulation in social anxiety disorder. Emotion,10(1), 83.
Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
James, Principles of Psychology, Chap 11 http://psychclassics.yorku.ca/James/Principles/prin11.htm
Kabat-Zinn, J. (1994). Wherever you go, there you are: Mindfulness meditation in everyday life. New York: Hyperion
Lesser, M. (2013). Know yourself, forget yourself: Five truths to transform your work, relationships, and everyday life. Novato, Calif: New World Library.
Salovey, P., & Mayer, J. D. (1989). Emotional intelligence. Imagination, cognition and personality, 9(3), 185-211.
Shapiro, S. L., Jazaieri, H., & Goldin, P. R. (2012). Mindfulness-based stress reduction effects on moral reasoning and decision making. Journal Of Positive Psychology, 7(6), 504-515. doi:10.1080/17439760.2012.723732
Tan, C.-M. (2012). Search inside yourself: The unexpected path to achieving success, happiness (and world peace). New York: HarperOne.
Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic Leadership: Development and Validation of a Theory-Based Measure. Journal Of Management, 34(1), 89-126.
London
Less emotional
exhaustion,
greater job
satisfaction.
Improve visuo-
spatial processing,
working memory,
and executive
function
Psoriasis
heals faster
Increase
Immunity
(Hulsheger et al., 2012)
(Zeidan, F., Johnson, S. K.,
Diamond, B. J., David, Z., &
Goolkasian, P., 2010)
(Jon Kabat-Zin et al., 2012)
(Davidson, Kabat-Zinn, et al 2003)
Reflections &
Questions
morepractice
• Self-Awareness
• Self-Regulation
• Self-Awareness
• Motivation
• Self-Awareness
• Empathy
• Social Skills
Attention
Training
Journaling
Mindful
Listening
✓
Journaling
When I feel
understood,
I …
When I’m at
my best, I ...
What I
really care
about is …
• Laid-off professionals journaling
about their feelings for five days
found new jobs at a much higher
rate - 68% vs. 27%. (Buhrfeind & Pennebaker, 1994)
• 49 college students, two minutes
journaling on two consecutive days
➜ improved mood and wellbeing. (University of Missouri, 2009)
Benefits
Applications
• Collect list of prompts, randomly
pick one daily
• When a salient emotion occurs,
write
• Begin each day by tapping core
values
• Use as “brain dump” and clarifier
Applications
Mindful Listening
• A talks and B listens
• Switch roles
• Free-flow conversation
• Something that came up in the
journaling
• How was the journaling exercise
• Something important in your life
Applications
• Focus intently on others to gather more
information (content, tone, body
language)
• Use this exercise in situations of conflict
• Simply as a gift
Benefits
• People will feel more comfortable around you
• Connectedness
• Better serve your clients/users
Reflections &
Questions
