Mindful CommunicationCourse Syllabus

Week 1: Mindful Communication & Innate Presence

3 Foundations of Mindful Communication4 Components of AttentionThe Role of Presence

Practice: Bringing Presence to Communication Week 3:Handling Feelings

The Role of EmotionDefining Feelings, their Origin and Purpose

Practice: Hearing and Expressing Feelings Week 5:Observations & Judgments

Defining and Making ObservationsThe Ladder of InferenceTranslating Judgments, and EvaluationsFeedback, Praise, and Gratitude

Practice: Discerning Observations Week 7:The Flow of Dialogue

Tracking SkillsThe Locus of AttentionSpeaking Succinctly

Practice: Using Tracking Skills

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Week 2:Human Needs & the Intention to Understand

Working with IntentionCultivating the View of Human NeedsListening for What Matters

Practice: Sensing Needs Week 4:Empathy

What is EmpathyCompleting the Cycle of CommunicationStyles of Empathy

Practice: Three Forms of Empathy Week 6:Requests and Agreements

Exploring RequestsConnection and Solution RequestsMaking AgreementsSaying and Hearing “No”

Practice: Making Requests Week 8:Challenging Situations

The Nervous System and Handling ReactivityPreparing for Difficult ConversationsTools for Difficult Conversations

Practice: Working with Challenges

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Continued Learning

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