ministry of sound swot
TRANSCRIPT
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C A S E T E A C H I N G N O T E S
Ministry of Sound
Richard Whittington
1. Introduction
This case considers success and crisis for a fast growing player in the international
dance-club and music industry. The case can be used to introduce fundamental concepts
in strategy. Because the case is short and relates closely to their experience, students can
reasonably be expected to read it before the class even in the busy period at the start of
courses. Although short, the Ministry does gives a sense of the scope of strategy as asubject area, touching on changing environments, distinctive capabilities, purposes and
governance, business-level strategy, diversification, internationalisation, change and
organisation. One potentially attractive feature of the case is that the strategists
(Palumbo and Rodol) are relatively young.
2.Position of the caseThe case study has been written for use as an introductory case to allow students to
identify the reasons why and how organisations change over time. Touching on many
dimensions of the book, it should help whet the appetites of students for what follows inthe course. It is a core case study for chapter 1 ofExploring Corporate Strategy.
3.Learning objectivesThe case is primarily designed to help students understand key concepts and
frameworks in chapter 1 rather than any in-depth analysis. In addition it should flag up
issues that will be discussed more fully in later chapters. In particular it can be used to
illustrate the following issues from the text:
(a) the characteristics of strategic decisions (section 1.1 and Exhibit 1.1). The casecovers the long-term, scope, advantage, changing environments, capabilities and
stakeholder values and expectations.
(b) levels of strategy (section 1.2.2). There are both business-level issues concerninghow the Ministry competes in the dance-club business, but also corporate-level
issues about the degree of diversification and internationalisation (scope)
(c) the three elements of the strategic management model(section 1.2 and Exhibit 1.3),comprising strategic position (fading advantages in a declining market, with
increased stakeholder pressures), strategic choices (how far to diversify and how far
to internationalise), and strategy into action (how to manage change and reorganise).
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4.Teaching schemeAs an introductory case, theMinistrylends itself to various treatments. Its length means
it would be a good vehicle for plenary discussion because everybody would quickly
share the same knowledge. As stated earlier, it would be reasonable to expect students
to read it beforehand, but it is also short enough to ask students to read it individually in
class immediately before a plenary discussion, or to take it out into small groups for
group work on a specified set of questions as a break before plenary discussion. It is not
long enough to support substantial group discussion or project work.
5.Questions for discussionThe following questions should prove useful in unearthing some of the issues outlined
in section 3 above:
1. What were the most important issues in the Ministrys environment that shaped thecompanys development both in the early years of the companys growth and in the
latest period? List the major opportunities and threats in 2004.
2. What capabilities had the company developed over its decade or so of existence
(19912004)? How relevant were they still in 2004? List the strengths and
weaknesses of the Ministry in 2004.
3. Who are the major stakeholders in the Ministry? In which direction would they want
to push the company?
4. List the strategic choices open to the Ministry for its future development in terms of
the basis on which it could compete, the development directions and development
methods. What would you advise the company to do?
5. In translating strategies into action, what might have been the significance of the
reorganisation described at the end of the case?
6.Case analysis6.1Environment and capabilitiesA very useful way to address the above questions, particularly the first two, is to build
up a SWOT analysis with students (see section 2.5.2). It might be useful to cultivate a
critical approach from the first to point out some pitfalls with SWOT and show how
they can be avoided.
One critical issue in SWOT analysis is relative strength and weakness. Early on it isclear that the Ministry had an advantage over the smaller, edgier clubs in being more
professional and offering a safer environment. This ceased to become a relative
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strength, and thereby source of advantage, as the whole industry matured with the
general rise of superclubs. The case does not say much about the Ministrys dance and
club competitors by the end of the period, and you might want to point this out (students
are likely to be quite well informed themselves). However, it is clear that its
diversification initiatives into games, radio, magazines and music channels would betaking them head-to-head against some formidable established players, and you might
ask students to list them.
Another issue in SWOT analysis is that what constitutes a strength or a weakness
depends on what strategies are to be followed. The Ministrys small size and lack of
ready access to capital beyond 3i only becomes a pressing weakness if the Ministry
remains committed to ambitious diversification and internationalisation strategies, for
example. The brand may be a greater strength in clubs than more widely applied in
merchandising, leisure and entertainment markets, where it may be relatively weak.
Categorising opportunities and threats is also strategy dependent. For example,
restrictions directed against what might be seen as an alien Western and degenerateleisure-style in Thailand, and possibly other Muslim and Asian countries, are only a
threat if the Ministry remains committed to global expansion.
6.2Stakeholder issuesThe Ministry raises interesting stakeholder issues. There is the obvious potential clash
between the dominant shareholder and founder Palumbo and the incoming venture
capitalists 3i. However, there are also important stakeholders within the managerial and
creative ranks of the Ministry, who would be difficult to replace and without whom the
company could not operate. You might ask students to list the likely wants of each ofthese stakeholders and assess their relative power. As to the rumours that 3i forced
Palumbo to step down as chief executive, the saying theres no smoke without fire is
likely relevant.
6.3Strategic choicesThe fundamental issue seems to be around how to respond to the challenge of the
maturing of the core business, the dance-clubs. One way forward is to internationalise
the phenomenon while it still has an edge in less mature markets. Another way forward
is to exploit the brand and any relevant capabilities through diversification beyond thecore. Finally, there may be scope to address the problems of the core business more
rigorously, by reinvention or, possibly, simply adapting to maturity.
There are no right answers here, but students should consider two issues that go beyond
the simple criterion of suitability (see section 7.4.1). First, there is a question of what
will be acceptable to stakeholders (see section 7.4.2). The venture capitalists will be
impatient to realise their investment, and if flotation does not look imminent, they might
well press for a trade sale to a larger leisure/entertainment group. Sale would likely not
be attractive to key Ministry managers, for career reasons; it might not be acceptable to
Palumbo, for sentimental reasons. Second, there is a question of what is feasible
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(section 7.4.3). Given the resource constraints, particularly of capital and managerial
capabilities, pursuing every arguably suitable initiative from diversification to
internationalisation may not be feasible. There are signs in the last part of the case that
the Ministry has been badly overstretched. Even Rodols downscoping may not be
enough.
6.4The reorganisationThe reorganisation is important to translating the Ministrys increasingly focused
strategy into action. Clearly, it did help with costs. However, like many reorganisations,
it also appears to have been a useful opportunity to sweep out some managers who
might have been resistant to Rodols new regime. In addition, the three new divisions
appear to be collecting together previously uncoordinated initiatives within clear
organisation structures. This reorganisation should help Rodol delegate to divisional
heads, at the same time as allowing him to hold them accountable as they impose somediscipline on their various businesses.