ministry of the environment, ministère de l’environnement
TRANSCRIPT
] December 13, 2018 Sent by Email: [email protected] Municipality of West Grey 402813 Grey Rd 4, RR2, Durham, Ontario N0G 1R0 Attention: Laura Johnston CAO/Deputy Clerk Dear Ms. Johnston: Re: 2018/2019 Inspection Report 1-JFNWC Neustadt Drinking Water System Municipal Drinking Water Licence #096-102, Issue # 03 Drinking Water Works Permit #096-202, Issue # 03
The enclosed report documents findings of the inspection that was performed on November 1, 2018.
Two sections of the report, namely “Actions Required” and “Recommended Actions”, specify due dates for the submission of information or plans to my attention.
Please note that “Actions Required” are linked to incidents of non-compliance with regulatory requirements contained within an Act, a Regulation, or site-specific approvals, orders or instructions; “Recommended Actions” convey information that the owner or operating authority should consider implementing in order to conform with existing and emerging industry standards.
The report includes an Inspection Summary Rating Record as an appendix. This record forms part of the ministry’s comprehensive, risk-based inspection process. The rating provides a quantitative measure of the inspection results for this specific drinking water system for the reporting year. An inspection rating that is less than 100 per cent does not mean that the drinking water from the system is unsafe. The primary goals of this assessment are to encourage ongoing improvement of drinking water systems and to measure this progress from year to year.
I would like to remind you that Section 19 of the Safe Drinking Water Act, 2002 (Standard of Care) creates a number of obligations for individuals who exercise decision-making authority over municipal drinking water systems, including members of municipal councils. “Taking Care of Your Drinking Water: A guide for members of municipal council”, a publication found on the
Ministère de l’Environnement, de la Protection de la nature et des Parcs Division de la conformité en matière d’eau potable et d’environnement Bureau du district de Owen Sound 101, 17e rue Est, 3e étage Owen Sound ON N4K 0A5
Ministry of the Environment, Conservation and Parks Drinking Water and Environmental Compliance Division Owen Sound District Office 101 17th St. E., 3rd Floor Owen Sound ON N4K 0A5
Drinking Water Ontario Website https://www.ontario.ca/page/municipal-drinking-water-systems-licencing-registration-and-permits, provides further information about these obligations. Should you have any questions regarding the content of the enclosed report, please do not hesitate to contact me. Yours truly, Robert Graham Water Compliance Inspector Phone: 519-376-8920 e-mail: [email protected] Enclosure ec: - Dr. Ian Arra, Medical Officer of Health, Grey-Bruce Health Unit - Carl Seider, Project Manager, Source Water Protection Program - Brent Glasier, Director of Infrastructure & Public Works, West Grey - Greg Prangley, Project Manager, Veolia Water Canada - Ron Grahlman, ORO, Veolia Water Canada c: File SI-GR-WG-DU-540 (2018)
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Ministry of the Environment, Conservation and Parks
NEUSTADT DRINKING WATER SYSTEM
Inspection Report
Site Number: 210002147Inspection Number: 1-JFNWCDate of Inspection: Nov 01, 2018Inspected By: Robert Graham
Ministry of the Environment, Conservation and ParksInspection Report
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OWNER INFORMATION:Company Name: WEST GREY, THE CORPORATION OF THE MUNICIPALITY OFStreet Number: 402813 Unit Identifier:Street Name: GREY 4 RdCity: DURHAMProvince: ON Postal Code: N0G 1R0
CONTACT INFORMATION
Type: Owner Name: Brent GlasierPhone: (519) 369-2200 Fax: (519) 369-5962Email: [email protected]: Director of Infastructure & Public Works
Type: Operator Name: Ron GrahlmanPhone: (519) 369-6655 x51936981 Fax: (519) 369-5490Email: [email protected]: ORO
Type: Operating Authority Name: Greg PrangleyPhone: (905) 521-4605 Fax: (905) 521-9613Email: [email protected]: Project Manager
INSPECTION DETAILS:
Site Name: NEUSTADT DRINKING WATER SYSTEMSite Address: WEST GREY County/District: West GreyMECP District/Area Office: Owen Sound Area OfficeHealth Unit: GREY BRUCE HEALTH UNITConservation Authority: Saugeen ConservationMNR Office: Owen Sound Regional OfficeCategory: Large Municipal ResidentialSite Number: 210002147Inspection Type: UnannouncedInspection Number: 1-JFNWCDate of Inspection: Nov 01, 2018Date of Previous Inspection: Oct 19, 2017
COMPONENTS DESCRIPTION______________________________________________________________________________________________________________________
Site (Name): MOE DWS MappingType: DWS Mapping Point Sub Type:
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Site (Name): DISTRIBUTION (WATER INSPECTION)
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Type: Other Sub Type:Comments:The Neustadt distribution system services approximately 460 residents and contains 49 hydrants. The watermains in the Neustadt distribution system are mainly comprised of six inch (6") PVC piping. The system was installed in 1995.
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Site (Name): WATER TOWER TREATEDType: Treated Water POE Sub Type:Comments:The elevated storage tank is located east of County Road 10 on Part Lot 1, Concession 13. The volume of the elevated water storage tank is 1200 cubic meters. The tank is equipped with an on-line chlorine analyzer.
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Site (Name): PUMP STATION 1 TREATEDType: Treated Water POE Sub Type:Comments:The treatment facility is a concrete block building located on Part Lot 2, Concession 12 in West Grey, former Normanby Township.The treatment equipment consists of the following:Cartridge Filter System which consists of one pre-filtration cartridge, one filter with a two micron size filter cartridge, certified for 2.0 log Cryptosporidium oocysts removal. There is an online turbidity meter on the downstream side of the two micron cartridge filter and a raw water turbidity meter.Primary disinfection using chlorination consisting of two chemical feed pumps (one duty and one standby) each rated at 0.9 L/hr and a 100 L chemical storage tank with a low level alarm. Ultra Violet disinfection system consisting of two UV disinfection reactors (one duty and one standby), each with a light flux density of at least 40 mJ/cm2, a quartz cleaning system and an online UV intensity monitor with alarm. The UV system is required to be in operation at all times that water is being directed to the users.
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Site (Name): WELL 3 RAW WATERType: Source Sub Type:Comments:Well #3 is located on Lot 4, Concession 12 (approximately 800 meters east of Pumping Station #1). It is a 150 mm diameter steel cased, 30.8 m deep bedrock groundwater well located on the north side of pumping station #2. The well is equipped with a submersible pump capable of delivering 6.1 L/s at a TDH of 59.6 m.Well #3 is considered to be a GUDI source.
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Site (Name): WELL 2 RAW WATERType: Source Sub Type:Comments:Well #2 is located on Lot 4, Concession 12 (approximately 800 meters east of Pumping Station #1). It is a 200 mm diameter steel cased, 29.6 m deep bedrock groundwater well located on the north side of pumping station #2. The well is equipped with a submersible pump capable of delivering 10.6 L/s at a TDH of 77.6 m.Well #2 is considered to be a GUDI source.
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Site (Name): PUMP STATION 2 RAWType: Source Sub Type:Comments:Pumping station #2 is a small concrete building located on Part Lot 1, Concession 13 in the Township of West Grey. It houses the following: 75 mm process piping from well #2 and well #3, an air release valve on the header from well #2 and well #3, four pressure gauges (two on each header), flow control valves on each header, two 75 mm diameter mechanical flow meters rated at 0-20 L/s with totalizer, a 75 mm test line to waste and isolation valves for each well
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supply, as well as, pump controls and instrumentation for each well. ____________________________________________________________________________________________________________________
Site (Name): WELL 1 RAW WATERType: Source Sub Type:Comments:Well #1 is a 200 mm diameter steel cased, 38.1 m deep groundwater well located on part lot 2, concession 12 in the Township of West Grey. It is approximately 1000 m east of County Road 10 on the north side of the road approximately 7 m north of the northwest corner of pumping station #1. The well is equipped with a submersible pump capable of delivering 3.2 L/s at a Total Dynamic Head (TDH) of 55.3 m.The well is cemented into the bedrock at an approximated depth of 20 meters, it should also be noted that the casing was grouted with bentonite from the bedrock to the ground surface during construction.Well #1 is considered to be a GUDI source.
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Ministry of the Environment, Conservation and ParksInspection Report
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INSPECTION SUMMARY:
Introduction
• The primary focus of this inspection is to confirm compliance with Ministry of the Environment, Conservation and Parks (MECP) legislation as well as evaluating conformance with ministry drinking water related policies and guidelines during the inspection period. The ministry utilizes a comprehensive, multi-barrier approach in the inspection of water systems that focuses on the source, treatment and distribution components as well as management practices.
This drinking water system is subject to the legislative requirements of the Safe Drinking Water Act, 2002 (SDWA) and regulations made therein, including Ontario Regulation 170/03, "Drinking Water Systems" (O.Reg. 170/03). This inspection has been conducted pursuant to Section 81 of the SDWA.
This report is based on a "focused" inspection of the system. Although the inspection involved fewer activities than those normally undertaken in a detailed inspection, it contained critical elements required to assess key compliance issues. This system was chosen for a focused inspection because the system's performance met the ministry's criteria, most importantly that there were no deficiencies as identified in O.Reg. 172/03 over the past 3 years. The undertaking of a focused inspection at this drinking water systemdoes not ensure that a similar type of inspection will be conducted at any point in the future.
This inspection report does not suggest that all applicable legislation and regulations were evaluated. It remains the responsibility of the owner to ensure compliance with all applicable legislative and regulatory requirements.
On November 1, 2018, Ministry of the Environment, Conservation and Parks (MECP) Provincial Officer Bob Graham conducted an unannounced focused inspection of the Neustadt Drinking Water System (DWS) located in the Municipality of West Grey. Operated by Veolia Water Canada, assistance with the inspection was provided by DWS operator Fei Xue. The Neustadt DWS is a Large Municipal Residential System (LMRS) that serves approximately 460 residents and consists of three drilled (GUDI) wells, water treatment facility, elevated storage facility and distribution piping, hydrants and valves. During the inspection period, from October 20, 2017 to November 1, 2018, there was one (1) Adverse Water Quality Incident (AWQI) reported to the MECP Spills Action Centre.
Source
• The owner was maintaining the production well(s) in a manner sufficient to prevent entry into the well of surface water and other foreign materials.
• Measures were in place to protect the groundwater and/or GUDI source in accordance with any the Municipal Drinking Water Licence and Drinking Water Works Permit issued under Part V of the SDWA.
Capacity Assessment
• There was sufficient monitoring of flow as required by the Municipal Drinking Water Licence or Drinking Water Works Permit issued under Part V of the SDWA.
• The owner was in compliance with the conditions associated with maximum flow rate or the rated capacity conditions in the Municipal Drinking Water Licence issued under Part V of the SDWA.
Schedule C, Table 1 of the Neustadt Municipal Drinking Water Licence (MDWL) identifies that the maximum daily volume of treated water that flows from the treatment subsystem to the distribution system shall not exceed 916
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Capacity Assessment
cubic metres/day. During the inspection period the maximum daily volume of treated water that flows from the treatment subsystem to the distribution system was not exceeded.
Treatment Processes
• The owner had ensured that all equipment was installed in accordance with Schedule A and Schedule C of the Drinking Water Works Permit.
• Records indicated that the treatment equipment was operated in a manner that achieved the design capabilities required under Ontario Regulation 170/03 or a Drinking Water Works Permit and/or Municipal Drinking Water Licence issued under Part V of the SDWA at all times that water was being supplied to consumers.
• Records confirmed that the water treatment equipment which provides chlorination or chloramination for secondary disinfection purposes was operated so that at all times and all locations in the distribution system the chlorine residual was never less than 0.05 mg/l free or 0.25 mg/l combined.
Water residuals taken to distribution at the water tower were above the minimum CT value of 0.2 mg/L at all times during this inspection period. The minimum chlorine residual during the inspection period was reported as 0.58 mg/L on June 4, 2018 at the Neustadt Fire Hall.
• The primary disinfection equipment was equipped with alarms or shut-off mechanisms that satisfied the standards described in Section 1-6 (1) of Schedule 1 of Ontario Regulation 170/03.
Treatment Process Monitoring
• Primary disinfection chlorine monitoring was conducted at a location approved by Municipal Drinking Water Licence and/or Drinking Water Works Permit issued under Part V of the SDWA, or at/near a location where the intended CT has just been achieved.
Primary disinfection is monitored at the outlet of the water tower after CT has been achieved. There are no DWS user connections between the tower and the pumphouse.
• Continuous monitoring of each filter effluent line was being performed for turbidity.
The Neustadt DWS has two cartridge filters in tandem. One is a 5 micron roughing filter and the other is a 1 micronfinishing filter. Turbidity is measured after filtration has occurred.
• The secondary disinfectant residual was measured as required for the distribution system.
Daily distribution chlorine residuals are taken at various locations of the DWS.
• Operators were examining continuous monitoring test results and they were examining the results within 72 hours of the test.
Continuous analyzer data is monitored daily by the DWS operators.
• All continuous monitoring equipment utilized for sampling and testing required by O. Reg.170/03, or Municipal Drinking Water Licence or Drinking Water Works Permit or order, were equipped with alarms or shut-off mechanisms that satisfy the standards described in Schedule 6.
Under O.Reg. 170/03 Schedule 6-5 all continuous monitoring equipment utilized for sampling and testing required by O. Reg.170/03, the MDWL and the DWWP shall be equipped with alarms or shut-off mechanisms that satisfy thestandards described in Schedule 6.
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Treatment Process Monitoring
On June 11, 2018, the ORO received a communications alarm at the water tower due to a loss of power. The loss of power was due to an unannounced power interruption initiated by the electricity service provider (Westario). TheDWS continuous chlorine residual monitoring analyzer is located at the water tower and the power loss resulted in an approximately 30 minute time period where continuous free chlorine residual monitoring did not occur after the back-up power supply source failed. The ORO responded to the alarm, however a shut-off mechanism was not in place for the DWS for this type of incident and drinking water continued to be directed to the users of the dws because the pumphouse is serviced by an alternate electricity service provider (Hydro One) and the pump house continued to operate as it was not impacted by the power interruption.
• Continuous monitoring equipment that was being utilized to fulfill O. Reg. 170/03 requirements was not performing tests for the parameters with at least the minimum frequency specified in the Table in Schedule 6 of O. Reg. 170/03 and/or was not recording data with the prescribed format.
O. Reg. 170/03 Schedule 6-5 (1)5, in part, identifies that continuous monitoring equipment must be designed and operated in accordance with the standards whereby the continuous monitoring equipment must have a feature that ensures that no water is directed to users of water sampled by the equipment in the event that the equipment malfunctions or loses power as specified in the Table to this section for the parameter.
On June 11, 2018, a power interruption occurred at the DWS water tower where the continuous monitoring chlorine analyzer is located resulting in an approximate 30 minute time period where continuous free chlorine residual monitoring did not occur. During this 30 minute time period water was being directed to users of the DWS from Pumphouse No. 1 because the pumphouse is serviced by an alternate electricity service provider (Hydro One) and the pump house continued to operate. The back-up power supply source failed and a shut-off mechanism was not in place for the DWS for this type of incident . The ORO responded to the alarm and conducted hand held free chlorine residual tests every 5 minutes until power was restored at the water tower. The hand held free chlorine residual tests during the incident ranged from 0.94 mg/L to 1.03 mg/L, exceeding the minimum required 0.2 mg/L free chlorine residual requirement.
See "Non-Compliance with Regulatory Requirements and Actions Required" below.
• The owner and operating authority ensured that the primary disinfection equipment had a recording device that continuously recorded the performance of the disinfection equipment.
• All continuous analysers were calibrated, maintained, and operated, in accordance with the manufacturer'sinstructions or the regulation.
Annual manufacturer calibration checks were conducted by Hach Service Plus in March 2018 verifying analyser maintenance and accuracy. Annual manufacturer calibration checks were conducted by Flowmetrix Technical Services Inc. in March 2018 verifying flow meter maintenance and accuracy.
Operations Manuals
• The operations and maintenance manuals contained plans, drawings and process descriptions sufficient for the safe and efficient operation of the system.
• The operations and maintenance manuals did not meet the requirements of the Drinking Water Works Permit and Municipal Drinking Water Licence issued under Part V of the SDWA.
Condition 16.2.3.(b) of the MDWL specifies , in part, that a copy of the UV validation certificate be included in the Operations and Maintenance Manual. Condition 16.4 of the MDWL specifies that the requirement for the owner to comply with condition 16.2.3 shall come into force on July 12, 2018. To date, a copy of the UV validation certificate is not contained in the Operations and Maintenance Manual.
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Operations Manuals
See "Non-Compliance with Regulatory Requirements and Actions Required" below.
Condition 16.2.6 specifies that Contingency plans and procedures for the provision of adequate equipment and material to deal with emergencies, upset conditions and equipment breakdown be included in the Operations and Maintenance Manual. A Contingency plan and procedure to effectively address the previously described AWQI No.139722 power loss and continuous chlorine monitoring loss at the water tower does not exist in the current Operations and Maintenance Manual.
See "Non-Compliance with Regulatory Requirements and Actions Required" below.
Logbooks
• Records or other record keeping mechanisms confirmed that operational testing not performed by continuous monitoring equipment was being done by a certified operator, water quality analyst, or person who suffices the requirements of O. Reg. 170/03 7-5.
Security
• The owner had provided security measures to protect components of the drinking water system.
Site security was assessed to determine the potential for intruder access on a site-by-site basis. Regardless of the security measures in place, it is good practice to visit the facilities structures on a daily basis in order to ensure that the system integrity has not been compromised.
Water Treatment Plant (Well 1):No evidence of unauthorized access and/or vandalism. The treatment plant building can be securely locked and is surrounded by perimeter fencing.
Wells 2 and 3: No evidence of unauthorized access and/or vandalism. The treatment plant building can be securely locked and is surrounded by perimeter fencing.
Certification and Training
• The overall responsible operator had been designated for each subsystem.
The overall responsible operator (ORO) designation for the DWS is shared between Ronald Grahlman and Fei Xue.
• Operators in charge had been designated for all subsystems which comprised the drinking-water system.
The ORO (shared between Veolia Water Canada staff members Ron Grahlman and Fei Xue) is the Operator in Charge (OIC) of the DWS.
• All operators possessed the required certification.
• Only certified operators made adjustments to the treatment equipment.
Water Quality Monitoring
• All microbiological water quality monitoring requirements for distribution samples were being met.
A treated water sample is taken weekly and tested for e. coli, total coliform and heterotrophic plate count.
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Water Quality Monitoring
• All microbiological water quality monitoring requirements for treated samples were being met.
Two distribution samples are taken and tested every week for e. Coli and total coliform. One of these distribution samples is additionally tested for heterotrophic plate count.
• All inorganic water quality monitoring requirements prescribed by legislation were conducted within the required frequency.
The Neustadt DWS uses raw water which is considered Groundwater Under the Direct Influence of Surface water (GUDI). This raw water supply requires inorganic parameters to be sampled and tested annually. Sampling was conducted in August 2018.
• All organic water quality monitoring requirements prescribed by legislation were conducted within the required frequency.
The Neustadt DWS uses raw water which is considered Groundwater Under the Direct Influence of Surface water (GUDI). This raw water supply requires organic parameters to be sampled and tested annually. Sampling was conducted in August 2018.
• All haloacetic acid water quality monitoring requirements prescribed by legislation are being conducted within the required frequency and at the required location.
Drinking water system owners/operating authorities are required to take samples quarterly and have them tested forHaloacetic acid (HAAs) as outlined in O. Reg. 170/03 (subsection 13-6.1 of Schedule 13). The operating authority for the Neustadt DWS shall ensure that at least one distribution sample is taken in each calendar quarter, from a point in the drinking water system's distribution system, or plumbing that is connected to the drinking water system, that is likely to have an elevated potential for the formation of haloacetic acids. HAAs were sampled in November 2017 and February, May and August 2018. The owner-operating authority is advised that although sampling can occur throughout the distribution system to determine the location(s) where elevated HAAs may be present, sampling immediately after chlorination and booster chlorination is generally the preferred location for HAAs sampling.
• All trihalomethane water quality monitoring requirements prescribed by legislation were conducted within the required frequency and at the required location.
Trihalomethanes (THMs) are required to be sampled once every three months or quarterly. THM's were sampled and tested in November 2017 (17.8 ug/L) and February (9.87 ug/L), May (10.3 ug/L) and August 2018 (18.1 ug/L). The running average concentration for THM's during the inspection period is 14.01 ug/L. The standard is set at 100ug/L.
• All nitrate/nitrite water quality monitoring requirements prescribed by legislation were conducted within therequired frequency for the DWS.
Nitrate and nitrite samples are to be sampled and tested once every three months. During the inspection period, samples for these parameters were taken in November 2017 and February, May and August 2018. The required sampling and standards was met.
• All sodium water quality monitoring requirements prescribed by legislation were conducted within the required frequency.
Sodium is required to be sampled and tested once every 5 years or 60 months. Sampling records identify that sodium is sampled and tested annually. Sodium was last tested on August 07, 2018. The results for sodium were 5.2 mg/L, below the reportable 20 mg/L limit for sodium.
• All fluoride water quality monitoring requirements prescribed by legislation were conducted within the required frequency.
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Water Quality Monitoring
Fluoride is required to be sampled and tested once every 5 years or 60 months. Fluoride was last sampled on August 15, 2016. Results for Fluoride were 0.73 mg/L, below the 1.5 mg/L standard for Fluoride.
• Records confirmed that chlorine residual tests were being conducted at the same time and at the same location that microbiological samples were obtained.
Water Quality Assessment
• Records showed that all water sample results taken during the inspection review period did not exceed the values of tables 1, 2 and 3 of the Ontario Drinking Water Quality Standards (O.Reg. 169/03).
Reporting & Corrective Actions
• Corrective actions (as per Schedule 17) had been taken to address adverse conditions, including any other steps that were directed by the Medical Officer of Health.
On June 11, 2018, AWQI 139722 was reported to the MECP SAC and the MOH. Corrective Actions were taken by the ORO to address the adverse conditions, including steps as directed by the Medical Officer of Health.
• All required notifications of adverse water quality incidents were immediately provided as per O. Reg. 170/03 16-6.
On June 11, 2018, AWQI 139722 was reported to the MECP SAC and the MOH. Verbal notifications of adverse water quality incidents were immediately provided by the ORO as required.
• Where required continuous monitoring equipment used for the monitoring of chlorine residual and/or turbidity triggered an alarm or an automatic shut-off, a qualified person responded in a timely manner and took appropriate actions.
• When the primary disinfection equipment, other than that used for chlorination or chloramination, has failed causing an alarm to sound or an automatic shut-off to occur, a certified operator responded in a timely manner and took appropriate actions.
Other Inspection Findings
• The following issues were also noted during the inspection:
On November 1, 2018, the undersigned Provincial Officer and the DWS Operator observed that agricultural manure appeared be spread on lands located immediately west, and within 100 metres, of the Neustadt DWS Municipal Wells 2 and 3. The observation was reported to an MECP Owen Sound District Office Agricultural Officerwho conducted a site inspection of the agricultural operation and confirmed the spreading of a light coat of straw-laden solid manure to a forage crop adjacent to and within 100 metres of a municipal drinking water well. An MECPNotice of Violation under Section 10 of O. Reg. 267 under the Nutrient Management Act, for the Application of Manure Within 100 metres of a Municipal Well, was sent to the owner/controller of the agricultural operation.
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NON-COMPLIANCE WITH REGULATORY REQUIREMENTS AND ACTIONS REQUIRED
This section provides a summary of all non-compliance with regulatory requirements identified during the inspection period, as well as actions required to address these issues. Further details pertaining to these items can be found in the body of the inspection report.
1. Continuous monitoring equipment that was being utilized to fulfill O. Reg. 170/03 requirements was not performing tests for the parameters with at least the minimum frequency specified in the Table in Schedule 6 of O. Reg. 170/03 and/or was not recording data with the prescribed format.
Action(s) Required:
The owner/operating authority shall immediately implement measures to ensure that during loss of power or communications incidents at the water tower, no water is directed to users of water sampled by the equipment in theevent that the equipment malfunctions or loses power, and provide written notification of completion to the undersigned Provincial Officer.
2. The operations and maintenance manuals did not meet the requirements of the Drinking Water Works Permit and Municipal Drinking Water Licence issued under Part V of the SDWA.
Action(s) Required:
By January 18, 2019, the owner shall update the Operations and Maintenance Manual to meet all requirements of the MDWL, including a copy of the UV validation certificate and provide written notice of completion to the undersigned Provincial Officer.
By January 18, 2019, the owner shall prepare a contingency plan to address how continuous chlorine analyzer monitoring will be maintained at the water tower thereby ensuring that no water is directed to users of water system that hasn't undergone performing tests for the parameters with at least the minimum frequency specified in the Tablein Schedule 6 of O. Reg. 170/03 and recording data with the prescribed format.
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SUMMARY OF RECOMMENDATIONS AND BEST PRACTICE ISSUES
This section provides a summary of all recommendations and best practice issues identified during the inspection period. Details pertaining to these items can be found in the body of the inspection report. In the interest of continuous improvement in the interim, it is recommended that owners and operators develop an awareness of thefollowing issues and consider measures to address them.
1. The following issues were also noted during the inspection:
Recommendation:
On November 1, 2018, the undersigned Provincial Officer and the DWS Operator observed that agricultural manureappeared be spread on lands located immediately west, and within 100 metres, of the Neustadt DWS Municipal Wells 2 and 3. The observation was reported to an MECP Owen Sound District Office Agricultural Officer who conducted a site inspection of the agricultural operation and confirmed the spreading of a light coat of straw-laden solid manure to a forage crop adjacent to and within 100 metres of a municipal drinking water well. An MECP Notice of Violation under Section 10 of O. Reg. 267 under the Nutrient Management Act, for the Application of Manure Within 100 metres of a Municipal Well, was sent to the owner/controller of the agricultural operation.
The DWS Owner/Operating Authority are strongly advised, during day to day operational activities and inspections, to make observations and report potential threats that may impact the Nuestadt DWS arising from land use activitiesoccurring adjacent to the Neustadt DWS Municipal Wells 1, 2 and 3. Observations may be reported to the Saugeen,Grey Sauble, Northern Bruce Peninsula Source Protection Region (http://home.waterprotection.ca/) and the MECP Owen Sound District Office.
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SIGNATURES _____________________________________________________________________________________________________________________________________________________________
Inspected By: Signature: (Provincial Officer)
Robert Graham
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Reviewed & Approved By: Signature: (Supervisor)
John Ritchie
Review & Approval Date: 13/12/2018
Note: This inspection does not in any way suggest that there is or has been compliance with applicable legislation and regulations as they apply or may apply to this facility. It is, and remains, the responsibility of the owner and/or operatingauthority to ensure compliance with all applicable legislative and regulatory requirements.
End of Report
Ministry of the Environment and Climate Change Drinking Water Inspection Report
APPENDIX A
REFERENCE GUIDE FOR STAKEHOLDERS
Ministry of the Environment - Inspection Summary Rating Record (Reporting Year - 2018-2019)
DWS Name: NEUSTADT DRINKING WATER SYSTEMDWS Number: 210002147
DWS Owner: West Grey, The Corporation Of The Municipality OfMunicipal Location: West Grey
Regulation: O.REG 170/03Category: Large Municipal Residential System
Type Of Inspection: FocusedInspection Date: November 1, 2018
Ministry Office: Owen Sound District Office
Maximum Question Rating: 555
Inspection Module Non-Compliance Rating
Source 0 / 28
Capacity Assessment 0 / 30
Treatment Processes 0 / 77
Operations Manuals 14 / 28
Logbooks 0 / 14
Certification and Training 0 / 42
Water Quality Monitoring 0 / 112
Reporting & Corrective Actions 0 / 87
Treatment Process Monitoring 21 / 137
TOTAL 35 / 555
Inspection Risk Rating 6.31%
FINAL INSPECTION RATING: 93.69%
Inspection Rating Record Generated On 14-DEC-18 (Inspection ID: 1-JFNWC).R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1819\John Ritchie\1819 NEUSTADT DRINKING WATER SYSTEM 1-JFNWC.pdf
Ministry of the Environment - Detailed Inspection Rating Record (Reporting Year - 2018-2019)
DWS Name: NEUSTADT DRINKING WATER SYSTEMDWS Number: 210002147
DWS Owner: West Grey, The Corporation Of The Municipality OfMunicipal Location: West Grey
Regulation: O.REG 170/03Category: Large Municipal Residential System
Type Of Inspection: FocusedInspection Date: November 1, 2018
Ministry Office: Owen Sound District Office
Non-compliant Question(s) Question Rating
Operations Manuals
Do the operations and maintenance manuals meet the requirements of the DWWP and MDWL issued under Part V of the SDWA?
14
Treatment Process Monitoring
Is continuous monitoring equipment that is being utilized to fulfill O. Reg. 170/03 requirements performing tests for the parameters with at least the minimum frequency specified in the Table in Schedule 6 of O. Reg. 170/03 and recording data with the prescribed format?
21
TOTAL QUESTION RATING 35
Maximum Question Rating: 555
Inspection Risk Rating 6.31%
FINAL INSPECTION RATING: 93.69%
Inspection Rating Record Generated On 14-DEC-18 (Inspection ID: 1-JFNWC).R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1819\John Ritchie\1819 NEUSTADT DRINKING WATER SYSTEM 1-JFNWC.pdf
Ministry of the Environment and Climate Change Drinking Water Inspection Report
APPENDIX B
REFERENCE GUIDE FOR STAKEHOLDERS
Key Reference and Guidance Material for Municipal Residential Drinking Water SystemsMany useful materials are available to help you operate your drinking water system. Below is a list of key materials owners and operators of municipal residential drinking water systems frequently use.
To access these materials online click on their titles in the table below or use your web browser to search for their titles. Contact the Public Information Centre if you need assistance or have questions at 1-800-565-4923/416-325-4000 or [email protected].
For more information on Ontario’s drinking water visit www.ontario.ca/drinkingwater and email [email protected] to subscribe to drinking water news.
PIBS 8990b01
ontario.ca/drinkingwater
PUBLICATION TITLE PUBLICATION NUMBER
Taking Care of Your Drinking Water: A Guide for Members of Municipal Councils 7889e01
FORMS: Drinking Water System Profile Information, Laboratory Services Notification, Adverse Test Result Notification Form
7419e, 5387e, 4444e
Procedure for Disinfection of Drinking Water in Ontario 4448e01
Strategies for Minimizing the Disinfection Products Trihalomethanes and Haloacetic Acids 7152e
Total Trihalomethane (TTHM) Reporting Requirements Technical Bulletin (February 2011) 8215e
Filtration Processes Technical Bulletin 7467
Ultraviolet Disinfection Technical Bulletin 7685
Guide for Applying for Drinking Water Works Permit Amendments, Licence Amendments, Licence Renewals and New System Applications
7014e01
Certification Guide for Operators and Water Quality Analysts
Guide to Drinking Water Operator Training Requirements 9802e
Taking Samples for the Community Lead Testing Program 6560e01
Community Sampling and Testing for Lead: Standard and Reduced Sampling and Eligibility for Exemption
7423e
Guide: Requesting Regulatory Relief from Lead Sampling Requirements 6610
Drinking Water System Contact List 7128e
Technical Support Document for Ontario Drinking Water Quality Standards 4449e01
March 2015
Principaux guides et documents de référence sur les réseaux résidentiels municipaux d’eau potableDe nombreux documents utiles peuvent vous aider à exploiter votre réseau d’eau potable. Vous trouverez ci-après une liste de documents que les propriétaires et exploitants de réseaux résidentiels municipaux d’eau potable utilisent fréquemment.
Pour accéder à ces documents en ligne, cliquez sur leur titre dans le tableau ci-dessous ou faites une recherche à l’aide de votre navigateur Web. Communiquez avec le Centre d’information au public au 1 800 565-4923 ou au 416 325-4000, ou encore à [email protected] si vous avez des questions ou besoin d’aide.
PIBS 8990b01
ontario.ca/eaupotable
Pour plus de renseignements sur l’eau potable en Ontario, consultez le site www.ontario.ca/eaupotable ou envoyez un courriel à [email protected] pour suivre l’information sur l’eau potable.
TITRE DE LA PUBLICATION NUMÉRO DE PUBLICATION
Prendre soin de votre eau potable – Un guide destiné aux membres des conseils municipaux 7889f01
Renseignements sur le profil du réseau d’eau potable, Avis de demande de services de laboratoire, Formulaire de communication de résultats d’analyse insatisfaisants et du règlement des problèmes 7419f, 5387f, 4444f
Marche à suivre pour désinfecter l’eau potable en Ontario 4448f01
Strategies for Minimizing the Disinfection Products Thrihalomethanes and Haloacetic Acids (en anglais seulement) 7152e
Total Trihalomethane (TTHM) Reporting Requirements: Technical Bulletin (février 2011) (en anglais seulement) 8215e
Filtration Processes Technical Bulletin (en anglais seulement) 7467
Ultraviolet Disinfection Technical Bulletin (en anglais seulement) 7685
Guide de présentation d’une demande de modification du permis d’aménagement de station de production d’eau potable, de modification du permis de réseau municipal d’eau potable, de renouvellement du permis de réseau municipal d’eau potable et de permis pour un nouveau réseau
7014f01
Guide sur l’accréditation des exploitants de réseaux d’eau potable et des analystes de la qualité de l’eau de réseaux d’eau potable
Guide sur les exigences relatives à la formation des exploitants de réseaux d’eau potable 9802f
Prélèvement d’échantillons dans le cadre du programme d’analyse de la teneur en plomb de l’eau dans les collectivités 6560f01
Échantillonnage et analyse du plomb dans les collectivités : échantillonnage normalisé ou réduit et admissibilité à l’exemption 7423f
Guide: Requesting Regulatory Relief from Lead Sampling Requirements (en anglais seulement) 6610
Liste des personnes-ressources du réseau d’eau potable 7128f
Document d’aide technique pour les normes, directives et objectifs associés à la qualité de l’eau potable en Ontario 4449f01
Mars 2015