minneapolis souvenirs: the insights, lessons, and little gems i brought back from confab 2011

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Minnesota souvenirs The insights, lessons, and little gems I brought back from Confab 2011

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A wrap-up of Confab 2011, presented at the Content Strategy Cape Town Meetup on 20 July 2011.

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Page 1: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Minnesota souvenirsThe insights, lessons, and little

gems I brought back from Confab 2011

Page 2: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Here’s a real FAQ:

Why has content strategy suddenly become so

important in the last few years?

Page 3: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Organisations are

feeling the pain.

“Why hasn’t SEO fixed

our problems?”

“Why haven’t the users generated all our content for us?”

Image courtesy of Sean Tubridy

Page 4: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

“We need a blog!” “We need a

Facebook page!”

“We need an iPad app!”

“We need to write

articles!”

Page 5: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Confab was the best conference ever,

in the history of forever.

Confab B

onus

Fact #1

Image courtesy of Sean Tubridy

Page 6: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #1

“What is content strategy?” is getting simultaneously harder

and easier to answer.

Page 7: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

This is a salad.

(Obviously.)

But what’s in it?

Image courtesy of Sean Tubridy

Page 8: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011
Page 9: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Confab topics: a small selection

Messaging

Writing for websites

Content curation

User-generated content

Metadata schemas

Content creation processes

Editorial strategy

Storytelling

Content marketing

Content management systems

Measuring content

Change management

Localisation

Page 10: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #2

Listening is a key skill for content strategists. Perhaps

even THE key skill.

Page 11: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

(I have no idea how Kristina can hear anything over that loud party hat.)

Image courtesy of Sean Tubridy

“Tell me more about

that.”

Page 12: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011
Page 13: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

And that wasthe simple version.

Page 14: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

460 people attended Confab. The conference sold out two months in

advance.

Confab B

onus

Fact #2

Image courtesy of Sean Tubridy

Page 15: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #3

Defining workflow is an integral but undervalued part of content

strategy.

Page 16: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Who?

Image courtesy of Sean Tubridy

How?

What?

When?

Page 17: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

The content creation process

Page 18: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Yeah. Sure.

Page 19: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

The Groupon content creation process

Page 20: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

I’m as disappointed as you are at the

fact that they don’t use unicorns.

Page 21: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Approximately 783 metric tons of cake were consumed at Confab.

Confab B

onus

Fact #3

Page 22: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #4

Content must be well-structured if it’s to be future-proof.

Page 23: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

“Nimble content can travel freely, retain context and meaning, and

create new products.”– Rachel Lovinger

Page 24: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Erin Kissane isn’t just smart;she also has amazing shoes.

Confab B

onus

Fact #4

Image courtesy of Sean Tubridy

Page 25: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #5

Content has to be tested and measured. Continually.

Page 26: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Test. Improve content. Test.

Improve content. Test. Improve

content. Then reward yourself

with a piece of cake.

Image courtesy of Sean Tubridy

Page 27: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

At least three prominent content strategists slid down the pole at the Minneapolis #11 fire station on the

night of 10 May 2011.

Confab B

onus

Fact #5

Margot Bloomstein

Fire station pole

Page 28: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #6

Content strategy is becoming a community of practice.

Page 29: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

We’re sharing ideas.

Image courtesy of Sean Tubridy

We’re sharing challenges.

We’re sharing tools.

Page 30: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Groups, groups everywhere

Funny ‘cos it’s

true.

Page 31: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Real friendships have developed.

Page 32: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

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Confab had its own signature cocktail.

Confab B

onus

Fact #6

Page 33: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Souvenir #7

We need allies.

Page 34: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Find your content champions.

Page 35: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

This thing only goes if we collaborate.

Page 36: Minneapolis Souvenirs: The insights, lessons, and little gems I brought back from Confab 2011

Kerry-Anne Gilowey | [email protected] | @kerry_anne