Miriam Ramirez

Objective Seeking a position within an organization that will utilize my diversified experience in working with children, youth and families and provide a positive contribution to the organization.

Work experienceBCFS San Antonio, TXFrom 08-14-2014 to Present Position: ESL Facilitator IIIDuties: Teach students in one or more subject areas at the middle, intermediate, or junior high level which fall between elementary and high school as defined by applicable state laws and regulations. Provide instructional leadership and direction for the Bilingual/ESL Program (K-8). Work with the Director in identifying student instructional needs and developing instructional programs. Identify the needs of limited English proficient students. Ensure proper implementation of required Bilingual/ESL program. Collaborate with Director Teaching and Learning staff, develop programs that are consistent with BCFS's philosophy, goals and objects and that address that needs of the limited English proficient. Work towards developing and improving understanding of student’s educational needs. Assume and carry out other duties, as assigned by Director of Assessment and/or Director of Elementary Instruction to enhance the overall program effectiveness. Keep abreast of current Bilingual/ESL Education research and legislative mandates and share updates with the program and staff. Planning and implementing effective supervision, staff development and evaluation of Bilingual/ESL Programs. Monitor and keep students folders (at the current time my case load is of 85 students which can reach up to 200 students) Other job duties as assigned.

Additional Experience: Clinician Conduct intake interviews and assess client. Prepare goal-oriented psychosocial diagnostic assessments, service plans and progress reports. Provide case consultation, one-to-one counseling for clients, and/or crisis intervention. Maintain therapeutic services within the BCFS and funding source guidelines. Maintain confidentiality in all areas of client and program operations, professional and ethical standards as established by BCFS Program and the human services profession. Comply with the agency and program policies and procedures manual. Follow Office of Refugee and Resettlement (ORR) standards as it relates to service provision. Coordinates social services, crisis intervention services and treatments for participating families. Weekly reporting of client progress, concerns, and achievements in written form Attends family staffing meetings regarding the placement of children. Assists with facilitating weekly case staffing's, which involves treatment providers, DFPS, attorneys, counselors, etc.Coordinates with Child Protective Services caseworkers and other service providers involved in assigned cases. Collects data required for evaluation and reporting requirements. Maintain up to date client records to include electronic entry of drug tests, as well as filing documentation of client progress. Provide

7517 Wishing Oaks WayLive Oak, TX 78233Cell 210-313-0649

and assist local and abroad community resources information. Performs related duties as required

Latin American Bible Institute Helotes, TXFrom 01-15-2012 to Present Position: Part Time InstructorDuties: Conduct classes, teaching subjects relevant to the learning needs of the students and facilitate engaging individual and group instructional activities. Assist in developing and formulating the curriculum and new academic programs. Mentor students, engage in scholarly activities and participate in service activities. Assist students in achieving course objectives and learning outcomes. Provide students with substantive feedback and critical evaluation in a timely manner. Utilize available technology for instruction, such as PowerPoint presentations, and other internet resources. May participate in research activities and/or collecting and analyzing data, as well as administrative tasks as necessary, including preparation of reports.

Pacificare of TexasSan Antonio, TXFrom 11-17-03 to 08-01-14Position: Clinical Admission CoordinatorDuties: Case work, reviewing for accuracy, gathered necessary information to process and close case. Reporting case status to different case workers and departments in regards to outcome on case. Maintain report tracking daily workload and completions and turnaround times. Provide notification of approvals to members and providers. Maintain report tracking daily workload and completions. Acted as a director in time of personal out on leave, included but not limited to duties involving the personal and professional issues, management in conflict resolution solving as well as day to day business operations. Served as subject matter expert and provided procedural, Privacy Act, and HIPAA guidance to departments.

Education

TX A&M San Antonio San Antonio, TXGraduated 2013: MA in Guidance and Counseling 4.0 Honors

TX A&M San Antonio San Antonio, TXGraduated 2011: BA in Criminology GPA 3.28 Honors

San Antonio College San Antonio, TXReceived : 2008 Associates in Criminology

LanguagesFluent in both English and Spanish in Writing and Speaking

SkillsType 45 wpm.

Proficient in Microsoft Office application: Access, Excel, PowerPoint, Word and various computer systems and databases used daily to validate, update, and track documents for ORR, FFS as required. Have knowledge of Care planner and Case Load systems. Experience in Scanning and sending work to the designated queues. Data Entry to include Indexing and Logging Medical Claims.

Additional skills:Provide consecutive and simultaneous interpretation between Spanish and English and vice versa. Leads three-way telephonic interpretations between representatives and client with low English proficiency individuals as required. Able to provide sight translation, occurring when an interpreter is given a written document in one language and asked to read it aloud in another language.

Highly proficient in both English and Spanish vocabularies typically usedin formal, consultative, and casual modes of communication in justice system contexts, including colloquial slang, idiosyncratic slang, and regionalisms • Knowledgeable of specialized vocabulary (terminology) in both English and Spanish related to legal andCriminal justice system terminology and immigration procedures, particularly with regard to terminology typically used in Immigration Court hearings. Ability to perform simultaneous,consecutive, and sight translation in a manner that is factually andconceptually accurate without changes, omissions, or additions.I possess the ability to preserve the tone and emotional level of the speaker, as well as manage the delivery, speed and length of the statement (projection, pace and pausing) of the speaker.

I currently serve as interpreter for different functions, conventions and otherActivities that required Spanish or English interpretation.

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