mis 3862. how levi’s got its jeans into wal-mart
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MIS 3862
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How Levi’s Got Its Jeans into Wal-Mart
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Information Systems in Perspective
• Chapter 1:– Information concepts– What is an information system– Business information systems– Systems development– Organizations and info systems– Competitive advantage– Performance based systems– Careers in Information Systems
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Why Learn about Information Systems
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What is a system? Earthbuddy
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What is an Information System?• A set of interrelated components that collect, manipulate, and
disseminate data and information and provide a feedback mechanism to meet an objective.
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• Information technology (IT) – any _______-based tool that people use to work with information and support the information and information-processing needs of an organization
– Information _______ is an important _______of business success and innovation
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• Management information systems (MIS) – the function that plans for, _______, implements, and _______ IT hardware, software, and the portfolio of applications that people use to support the goals of an organization
– MIS is a business _______, similar to Accounting, Finance, Operations, and Human Resources
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Today we live in an _______ ageWhere knowledge is power to gain and sustain a competitive advantage.
• Once you finish your program, you will enter the _______ as a knowledge worker.
• Knowledge worker works with and produces _______ as a product.
• A knowledge worker _______ all other types of workers by a 4-to-1 margin.
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Information Concepts: Data Versus Information
• _______: raw facts– Alphanumeric, image, audio, and video
• _______– Organized collection of facts– Have value beyond the facts themselves
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Figure 1.1: Defining and Organizing Relationships Among Data Creates Information
Data Versus Information
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Figure 1.2: The Process of Transforming Data into Information
Data Versus Information
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The Characteristics of Valuable Information
• _______
• Complete
• _______
• Flexible
• _______
• _______
• Timely
• Verifiable
_______
• Secure
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Computer-Based Information Systems
Collect, manipulate, store, and process data into information
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Business Information Systems
• Most _______ types of information systems used in business organizations:– Electronic and _______commerce systems– Transaction processing systems– Management information systems– _______ support systems– Specialized business information systems
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Systems Development
• Systems development– Creating or _______ existing __________ systems
• Systems investigation
• Systems analysis
• Systems design
• Systems implementation
• Systems maintenance and review
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Organizations and Information Systems– Organization: a _______ of people and other
resources established to accomplish a set of goals– An _______ is a system
• Inputs: __________ (materials, people, money)
• Outputs: goods or services
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Organizations and Information Systems
Figure 1.14: The Value Chain of a Manufacturing CompanyHigh Flyers
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Technology Diffusion, Infusion, and Acceptance
• Technology diffusion: _______ of widespread use of technology
• Technology infusion: _______ to which technology permeates a department
• Technology acceptance model (TAM): _______ factors that can lead to higher acceptance and usage of technology
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Organizations in a Global Society
• As companies rely on virtual structures and outsourcing to a greater extent, businesses can operate around the world
• Challenges to operating in a global society– Every country has a set of customs, cultures,
standards, politics, and laws– Language barriers– Difficulty in managing and controlling operations in
different countries
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Competitive advantageSignificant, long-term __________ to a company over its competition
Ability to establish and __________ a competitive advantage is vital to a company’s success NFL Coaches
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THE FIVE FORCES MODEL – EVALUATING BUSINESS SEGMENTS• Factors That Lead Firms to Seek Competitive
Advantage
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Strategic Planning for Competitive Advantage
• Change the __________ of the industry– Netflix, hp & compaq, charles scwab
• Create new __________ or services– Itunes, imac,
• Improve __________ products or services– Healthy & light,
• Use __________ systems for strategic purposes– Sabre, NFL Coaches
• See table 1.5
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__________ __________ case Answer the following
• Analyze the industry that __________ is in using the porter model, is it a good industry to be in?
• What competitive advantage do you feel __________ has? How does information play into that competitive advantage
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Performance-Based Information Systems Ella Mae
• Consider both __________ advantage and costs• Use __________, return on investment (ROI), net present
value, and other measures of performance
Figure 1.15: Three Stages in
the Business Use of
Information Systems
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Return on Investment and the Value of Information Systems
• Earnings growth
• Market __________
• Customer __________ and satisfaction
• Total __________ of ownership
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Careers in Information Systems
Figure 1.16: The Three Primary Responsibilities of Information Systems