Project on Hotels

Symbol of Taj Hotel

Mr. Prakash V. Shukla Sr. Vice President, Technology and Chief Information Officer

Recognised as one of Asia's largest and finest hotel company.

Incorporated by the founder of the Tata Group, Mr.

Jamsetji N. Tata.

The Taj Mahal Palace Hotel, Mumbai in 1903.

Taj Hotels Resorts and Palaces comprises 66 hotels in 42 locations across India with an additional 16 international hotels in many countries .

Introduction Of Taj Hotel

ORGANIZATIONAL STRUCTURE

Managing director and CEO

Executive director Finance

Vice president human

resource

Vice president projects

Executive director hotel operations

Vice president sales and operation

Vice president technology &

officer

Top level – unstructured Middle level – unstructured and structured. Low level - structured

Information needed for different levels

HARDwares Uses in Hotel Management

SERVER PRINTER KEYBOARD MOUSE C.P.U MONITOR TOUCH SCREEN PANNEL

Softwares Uses in Hotel Management

WINDOWS 2000 SERVER

MICROSOFT OUTLOOK

CISCO ROUTING

M.S.OFFICE

Define Menu, Outlets where they are sold, Selling Price at different times.

Define Happy Hours.

Define Waiters, Order Cancellation Reasons, Cooking Instructions, Selling Price Types, KOT Printing Locations, Types of Discounts, Check cancellation Reasons.

It allows the user to create and print KOTs at remote locations :

POINT OF SALES:

Reports generated

Flow Chart

Maintenance of a master file (Details of Inventory)

Maintenance of databases

Maintenance of the Inventory records

Co-ordination between Staff to improvements in the work Cycle

Co-ordination with the Finance to purchase or cash transaction

The MIS-Project plays a major role:

Sending periodic process based reports (Daily/ Weekly/Monthly )

Shows the revenue generated per day/week/month by Hotel

Showing Graphical trends of Growth, Volume (KOT wise/Inventory

Shows difference between the potential revenue and the actual revenue generated by the process

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