MANAGEMENT INFORMATION SYSTEM

ON

RESORT

BY

SAGAR C(4JC14MCA40)

SACHIN KULKARNI(4JC14MCA39)

MCA 1st year

SJCE MYSORE

TABLE OF CONTENTS

1.Introduction

2. Information gathering

3.Types of resorts

4.Generalised model of information processor

5.System analysis

Feasibility study

Economical feasibility

Operational feasibility

Technical feasibility

Existing system

Drawbacks

Proposed system

6.System design

Module design

Control system model

7.System testing

Testing the whole system

8.System integration

9.References

1.INTRODUCTION

Resort Management is used to provide facility to integrate the different branches of resorts

makes it possible to reserve the rooms and viewing of facilities to the customers online. If any

customer is willing to come to the resort, first he can see the facilities available and cost

effectiveness of the resort in the online. If he felt good then he can reserve the rooms by sending

self details with a secured manner.

In general if any customer is willing to go to a place he do not have any idea about the

branches related to particular resort in that place. But this project provides detailed information

about the branches available through out the country. So that customer can register to any branch

from his desktop in the internet.

Some times some people who like the food more, willing to know the favorite dishes

available in the resort. This project also provides the information about the dishes they will be

available branch wise.

For the people who are interested in enjoyment requires the information about the

swimming pools, tennis courts, indoor games etc. That information is also available in the

internet.

Ultimate thing which is provided in this project is the encryption mechanism that will be

provided while the customer submitted his personal details through online. Online identity is also

generated to view that id when he visit that resort.

For the resort administrators also this will provide full scheduling and status of the

customer visits, room status, bill payment details.

This project also shows how to take advantage of the skyrocketing demand for "mini-

vacations." Moreover it includes the concierge function, computer systems, and health clubs/spa

facility management.

2.INFORMATION GATHERING

1.Location

We need to select a good place for setting up of resort. Which must be attractive to customers.

2.Weather

It is one of the important factor to be considered as customers are mainly attracted by the

weather and scenes surrounding to resort.

3.Cost

To set up new resort definitely we need to have good financial support.Estimate total cost and to

get a good infrastructure for setting up of resort.

4.Booking facility

The booking facility should be easy and simple for customers so it is better for them choose any

types of rooms they require.

5.Advertising

It compulsory for owner of resort to advertise his resort to people to survive in the competition

we can choose any of media for advertising.

6.Rooms facility

It is necessary to maintain the rooms according to the customer weather he chooses AC or non-

AC room its left to customer.

7.Food facility

As a part of accommodation of customer they need to provided with food facility.

8.Staff management

The information of each staff should maintained and the rating of each employee should be

taken from customer satisfaction.

9.Acconting and Billing

There must be separate sub system to carry out accounting section it includes billing to

customer stay,food and other services.

10.Profit and Loss statement

The overall annual reporting of the system must be taken and spent and gained things are

taken into consideration and profit/loss statements are taken out.

11.Insurance

The infrastructure must be insured in case of natural calamities. Employees also must be

insured for any accident case if occur.

DEFINETION OF RESORT

any place or places with pleasant environment and atmosphere conducive to comfort, healthful

relaxation and rest, offering food, sleeping accommodation and recreational facilities to the

public for a fee or remuneration.

3.TYPES OF RESORTS

1.beach resort

2.inland resort

3.island resort

4.lakeside or riverside resort

5.mountain resort

6.theme parks

1.beach resort

2.inland resort

3.island resort

4.lakeside or riverside resort

6.theme parks

4.GENERALISED MODEL OF INFORMATION PROCESSOR

RESORT MANAGEMENT SYSTEM

RECEPTION ONLINE

BOOKING

POSTING ADS TO

MEDIA

EMPLOYEE

INFORMATION

ROOMS INFORMATION BILLING SYSTEM

PROFIT AND LOSS STATEMENT

FOOD FACILITY

5.SYSTEM ANALYSIS

Feasibility Study:

Feasibility is an important phase in software development process. It enables the

developers to have an assessment of the product being developed. It refers to the feasibility study

of product in terms of outcomes of the product, operational use and technical support required

for implementation it.

Feasibility study should be performed on the basis of various criteria and parameters.

The various feasibility studies are:

1. Economic Feasibility

2. Operational Feasibility

3. Technical Feasibility

Economic Feasibility:

It refers to the benefits or outcomes we are deriving from the product as compared to the

total cost we are spending for developing the product.

In the present system, the development of new product greatly enhances the accuracy of

the system and reduces the delay in the processing of applications and generating the reports.

The errors can be greatly reduced and at the same time providing the great level of security. Here

we dont need additional equipment except memory of required capacity. No need for spending

money on client for maintenance because the database used is web enabled database.

Operational Feasibility:

It refers to the feasibility of the product to be operational. Some products may work very

well at design and implementation but may fail in the real time environment. It includes the

study of human required and their technical expertise.

In the present system, the entering the details, updating the details and reports generations

are perfect and quick in operations.

Technical Feasibility:

It refers to whether the software that is available in the market fully supports the present

application .It studies the pros and cons of using particular software for the development and its

feasibility. It also studies the additional time needed to be given to people to make the

application work.

In the present system the user interface is user friendly and does not require much

expertise and training .It just needs mouse click to do operations and to generate reports. The

software that is used for developing is highly suitable for the present applications since the users

require fast access to the web pages with a high degree of security. This is achieved through

integration of web server and database server in the same environment.

Existing System:

1. No proper vision of resort facilities available to the customers.

2. Resort market scope is also very less without making it online.

3. Integration and information sharing is difficult among different branches.

4. Customers can not reserve the rooms before their visit to the resort.

5. Customers can not get the information about that resort and branches it is having.

6. For the resort administrators also tracking of room status, dishes available and customer

management are difficult to maintain

Drawbacks of Existing System:

1. No proper vision of resort facilities available to the customers.

2. Resort market scope is also very less without making it online.

3. Integration and information sharing is difficult among different branches.

4. Customers can not reserve the rooms before their visit to the resort.

5. Customers can not get the information about that resort and branches it is having.

6. For the resort administrators also tracking of room status, dishes available and customer

management are difficult to maintain.

Proposed System :

The target audience of this project is the visitors to the resort. So that the main objective

of this project is to attract the visitors towards the resort by exploring the facilities in the resort

and maintaining the customer information confidential even in the internet.

1. To provide the best service with great hospitality, resort administrator will maintain the

track of the visitors and services to improve their performance while providing the

services. This is achieved through the proper maintenance of room reservations,

providing variety of dishes based on demand.

2. Integration of all the branches of this resort can facilitate branch managers and visitors

to know the status of the reservation status of any branch.

3. Customers can reserve, cancel or postpone their visit through online.

6.SYSTEM DESIGN

System design:

System design is the process, which involves conceiving planning and

carrying out the plan by generating the necessary reports and inputs. In other words design

phase acts as bridge between the software requirement specification and implementation phase,

which satisfies those requirements. System design is the transformation of the analysis model

into a system design model.

The design of the system is correct if a system built precisely according to the

requirements of that system. Design should be clearly verifiable, complete and traceable. The

goal is to divide the problem into manageably small modules that can be solving separately. The

different modules have to cooperate and communicate together to solve the problem. The

complete project is broken down into different identifiable modules. Each module can be

understood separately. All the modules at last are combined to get the solution of the complete

system.

Module description

Our system consists of the following modules:

1. Resort Branch Admin Module

a. Staff Management

b. Room Management

c. Dishes Management

d. Other Entertainment Management

e. Customer Management

f. Report generation for each transaction

2. Customer Module

a. Reservation of Rooms in the Resort

b. Reservation Cancel or Postponement

CONTROL SYSTEM MODEL

Change of system

Feedback

Customers booking Accepting of booking made

by customer Customer visiting to resort

Summary of customer by

satisfaction of customer

Compare the collected

feedback

Desirable or known

summary of result of

customers

Modification based on

customer review

7.System testing

System testing of software or hardware is testing conducted on a complete, integrated system to

evaluate the system's compliance with its specified requirements. System testing falls within the

scope of black box testing, and as such, should require no knowledge of the inner design of the

code or logic.

As a rule, system testing takes, as its input, all of the "integrated" software components that have

passed integration testing and also the software system itself integrated with any applicable

hardware system(s). The purpose of integration testing is to detect any inconsistencies between

the software units that are integrated together (calledassemblages) or between any of

the assemblages and the hardware. System testing is a more limited type of testing; it seeks to

detect defects both within the "inter-assemblages" and also within the system as a whole.

Testing the whole system

1.Unit testing

2.Integration testing

3.Maintainance testing

4.Blackbox testing

8.System integration

system integration is defined as the process of bringing together the component subsystems into

one system and ensuring that the subsystems function together as a system

systems integration is the process of linking together different computing systems and software

applications physically or functionally, to act as a coordinated whole.

References

Wikipedia

Management information systems by W S Jawadekar

www.scribid.com

www.slideshare.com