mitel mivoice business - best phone system for enterprise
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Say hello to MitelMiVoice BusinessLooking to purchase Mitel? Contact Denwa
Denwahttp://www.denwa.co.uk/cloud-telephony/
October 2015
| ©2015 Mitel. Proprietary and Confidential.
Business Challenges
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Global Business
MobilityBYOD
Cloud SocialNetworks
Compliance Competition
You
| ©2015 Mitel. Proprietary and Confidential.
Requirements for Business Growth
• Profitable Growth
• Customer Experience
• Customer Acquisition
• Employ the Best People
• Reduce Risk
• Status Quo
• Disengaged Workforce
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Simple Choices
Innovation
DeviceSoftwareInfrastructure
Regardless of the size of your business or business vertical you operate in, Mitel is a clear choice.
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
CloudPremise
EasyDeployment
Flexibleand Scalable
InnovativeIP Phone Portfolio
Leading Voice Application Software
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User Mobility
| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
MICD*MITEL 3300GATEWAYS
INDUSTRY STANDARD SERVERS
MITEL 3300
CONTROLLERS
MITEL 3300
CONTROLLERS
INDUSTRY
STANDARD
SERVERS
INDUSTRY
STANDARD
SERVERS VIRTUAL VIRTUAL MULTI-INSTANCE*MULTI-INSTANCE*
MITEL MiVOICE BUSINESS – SINGLE SOFTWARE STREAM
• Purpose Built Hardware - optimized hardware for TDM and IP access and services
• Industry Standard Servers - for enhanced data center fit – including HA servers
• Virtual Appliance - fits seamlessly within virtual infrastructure enabled data centers
• Mitel Multi-Instance - addressing centralized, high-density service provider or enterprise public, private, hosted cloud applications needs
* MiVoice Business Multi-Instance requires service provider certification. See MOL or contact your Mitel Sales Associate.
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Mitel Unified Communications
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Mitel UCC / Business Integration
• Delivers customer choice for applications, IT frameworks and devices for managing voice communications
• Support heterogeneous frameworks simultaneously
• Simple to buy (Integrations bundled in UCC licensing)
• Best path to cloud with support for private, public and hybrid clouds
• Improve customer service via contact center integration
• Increase productivity and employee experience
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Desktop Portfolio
MIVOICE IP PHONES
5304Basic Display Phone
5330eMainstream Business Phone
5340ePremium Business Phone
5324Mainstream Key System Phone
5312Entry Key System Phone
5360Executive Set
5320 / 5320eEntry Enterprise Phone
Gigabit Ethernet Stand
Programmable Key Modules
PHONEACCESSORIES 5610
DECTHandset / Stand
5607DECT HANDSETS
5604 5603
MiVoice Conference Phone
MiVOICESPECIAL DEVICES
Attendant Consoles
MiVoice VideoPhone
LineInterfaceModule
Cordless Handsets / Headset
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Turnkey MiVoice Integrations
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| ©2015 Mitel. Proprietary and Confidential.
Mitel Freedom Architecture
Single, cloud-ready software stream
Freedom from a walled-garden architecture
In-office experience, anywhere
Mitel MiVoice Businessis the Foundation to a
flexible, real-time communications
solution
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
Single, cloud-ready software stream
Freedom from a walled-garden architecture
• Future-proof to evolve with your business / IT strategy
• Choose the hardware that best fits your business
• Mitel 3300 Controllers
• Industry Standard Servers
• Virtual Appliance on virtualized server
• Flexible deployment models:
• Distributed / Centralized
• Public / Private Cloud
• Hybrid
In-office experience, anywhere
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
Single, cloud-ready software stream
Freedom from a walled-garden architecture
In-office experience, anywhere
• Fits with your existing architecture and processes, and doesn’t limit future choices
• Multi-vendor support
• Build a ‘Best-of-Breed’ business solution
• UC component and data infrastructure agnostic
• Integration with back-office applications
• CRM
• Presence and IM
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
Single, cloud-ready software stream
Freedom from a walled-garden architecture
In-office experience, anywhere
• Native mobility support for low cost and low complexity
• Twin your desk phone and mobile device – single number identity
• External hot desking turns any device into an extension of the corporate PBX
• Ring up to eight devices, so you never miss a call
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Business Value& Benefits
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| ©2015 Mitel. Proprietary and Confidential.
Delivering the Freedom Customers Demand
Simple, but Powerful Web-based Management
Strong Business Continuity
Virtualization Leadership
Feature-rich UCC and Mobility
• MiVoice Business is available as a virtual appliance with extensive support for vCenter™ advanced management tools
• Manage UC like any other application in your data center
• Congruent applications deployment practice
• Consistent data center practices
• One business continuity plan
• Consistent management strategy
• Support for Microsoft Hyper V and VMware environments
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| ©2015 Mitel. Proprietary and Confidential.
Delivering the Freedom Customers Demand
Simple, but Powerful Web-based Management
Strong Business Continuity
Virtualization Leadership
Feature-rich UCC and Mobility
• Reduces time and resources needed to deploy, maintain, and make changes
• Manage multi-node network as if it were a single platform
• Role-based templates and Active Directory® integration speed provisioning
• Mitel Enterprise Manager simplifies management of large, distributed networks
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| ©2015 Mitel. Proprietary and Confidential.
Delivering the Freedom Customers Demand
Simple, but Powerful Web-based Management
Strong business continuity
Virtualization Leadership
Feature-rich UCC and Mobility
• UC is mission critical for most businesses, requiring resiliency and high availability
• MiVoice Business can be deployed in either a centralized or distributed architecture with full resiliency
• No reduced service in event of a failure – full feature transparency across sites
• For stringent uptime requirements MiVoice Business can be deployed on fault tolerant servers from Stratus (another ISS platform)
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| ©2015 Mitel. Proprietary and Confidential.
Delivering the Freedom Customers Demand
Simple, but Powerful Web-based Management
Strong Business Continuity
Virtualization Leadership
Feature-rich UCC and Mobility
• Deploy differentiated UCC solutions to the different roles in your organization
• MiVoice Business delivers embedded UC applications with native mobility support
• For full UC benefit, MiVoice Business integrates with Mitel MiCollab
• UC solutions for different business frameworks
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| ©2015 Mitel. Proprietary and Confidential.
MiVoice Business
• Delivers best-in-class single software stream providingbusiness flexibility
• Differentiate with a complete virtualized communications solution - UCC to contact center solution
• Provides market leading innovation in cloud, multimedia collaboration, mobility and business applications integration
A Single Software Stream That Evolves With Your BUSINESS
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| ©2015 Mitel. Proprietary and Confidential.
Services
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| ©2015 Mitel. Proprietary and Confidential.
Mitel Software Assurance and Support
Access to new software releases for enhanced functionality
Access to software updates for patches and fixes
Single annual subscription at a fixed price
Access to Mitel Technical Support and online resources Exclusively for Mitel-certified Technicians; includes call-in, web ticket, and Mitel Knowledge Base database. Most often this is via the customer's Mitel authorizedPARTNER.
MAXIMIZE LIFE CYCLE VALUE IN MITEL UC SOLUTIONS
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| ©2015 Mitel. Proprietary and Confidential.
Who isMitel
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| ©2015 Mitel. Proprietary and Confidential.
Mitel – Who We Are
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We put customers at the center of everything we do. It’s made us a leader in our industry.
From technology to partner programs to post-sales support, we’re pioneering the way forward.
A Leader in Gartner’s Magic Quadrant for
Unified Communications
The fastest growing global cloud
communications provider
40+ years in communication
technology
| ©2015 Mitel. Proprietary and Confidential.
Mitel – What We Do
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Help companies connect, collaborate and take care of their
customers
than 60 million users in 100+ countries across the world
Power more than 2 billion business
connections a day
| ©2015 Mitel. Proprietary and Confidential.
Mitel – Who We’ve Helped
We selected Mitel because of the ease of deployment...and
expansion.- Jim Toy, CIO, Make-A-Wish Foundation
“
“
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| ©2015 Mitel. Proprietary and Confidential.
Mitel – Who We’ve Helped
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Education Financial Services Health Care
Hospitality Government Manufacturing
Professional Services Media & Entertainment Retail
| ©2015 Mitel. Proprietary and Confidential.
Choice. Simplicity. Flexibility. Value
Comprehensive UCC portfolio
to address businesses of
any size
•Simplified user experience
Deployment options to
address a range of needs
Virtualized UCC portfolio
alongside other business
applications
One of the most comprehensive
desktop portfolios in the industry
Integrated mobility
that lowers communication
costs
Freedom from a walled-garden architecture
At MITEL we innovate with an eye toward the future – understanding that the need to communicate won’t ever change, but the ways we want to communicate most certainly will.
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#Mitel