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Mitigating Risk at the Front Lines: The Library Copyright First Responders Program Kyle K. Courtney Copyright Advisor Harvard Library Office for Scholarly Communication @KyleKCourtney

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Page 1: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Mitigating Risk at the Front Lines: The Library Copyright First Responders 

Program

Kyle K. CourtneyCopyright Advisor

Harvard Library Office for Scholarly Communication

@KyleKCourtney

Page 2: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Library Copyright First Responders Best Practices

• “Copyright, huh?”Origins

• Questions received• Mission Oriented• Subject Expertise

Rationale

• Immersion• Safe Space• “Train the Trainers”

Training

Page 3: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues
Page 4: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Origins of Copyright First Responders

• Several “Library Copyright 101” Classes• 28% of the librarians reported dealing with 

copyright issues Everyday• 26% reported dealing with copyright issues 

Very Frequently

• Development of MOOCs – Library involvement• Lack of centralized copyright office

Page 5: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Structure of Copyright First Responders Program

Hub and Spoke Model

• Centralized vs. Decentralized models

• Subject Expertise (learning curve)• Part of core values/mission• Natural place for questions to 

arrive

Page 6: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Copyright

Copyright

Copyright

Copyright

Law Librarians Archvists Art Librarians Music Librarians

Undergrad MLIS PhD, MA, etc. Copyright

Page 7: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Wouldn’t it be great if there was some formalized structure in place to deal with these questions?

Page 8: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

CFR Tiered Process

Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Page 9: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Development of the CFR “Curriculum”

© understanding

Hand-pick first (small)

group

Develop Programming

Based on initial

surveys

Schedule

Get buy-in early

Immersion

Class-like immersion

Page 10: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Benefits on from Hub and Spoke

Externally Front Line Questions

Answered Spokes become their

own hub (“stand-ups”) More complex questions

have direct channel “up”

Still supported by CFR peers

Resume/CV building skill

Internally Spokes are new data

points Accurate measure of ©

questions Utilize questions to make

Library © Policy Advanced questions

given more timeMitigating Risk at front

lines

Page 11: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Keys to Success

Third Cohort,Fourth, etc.

Page 12: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Statistics From Year 1Questions

Fair Use

Public Domain

Licensing/Contract

Substitution/Research

Other

Page 13: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Fair Use Dominated the Spectrum E-Reserves

Journal, Chapters, Video clips

3rd Party Materials in thesis and dissertations (ETD’s) Copyright in MOOCs Exhibits/Displays (Digital and Ground) Digitization Projects Non-educational uses

Selling T-Shirts Company Logos Posters/Buttons

Page 14: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Licensing and Contract Law Impossible to teach modern © without also teaching about licensing

and contracts Separate sessions for both topics ("Coffee, Copyright, & Contracts!" ) Understanding and breaking

down “legalese” Understanding Author’s

Rights vs. Publisher’s Rights Exclusive vs. Non-Exclusive rights Open Access Policies at Harvard

Page 15: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Substitution, Research, and Public Domain

“Side-stepping” Copyright Public Domain (Peter Hirtle’s Public Domain

Chart) Understanding and Sharing Creative Commons

knowledge Copyright Questions sometimes become

Reference Questions Peer to Peer learning

Page 16: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Curriculum of CFR Program Core Copyright Concepts: What is copyright? Duration How to read cases, statues, laws Library-specific rights immersion

Section 108 (Preservation, ILL, Digitization, etc.)

Section 109 (First Sale) Section 107 (Fair Use) Specialized Topics

Orphan Works

e-Reserves

Licensing/Contract

Open Access

DMCA

Page 17: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Example: Copyright Superpowers of Libraries and Archives (Part I)

17 USC 504(c)(2): The court shall remit statutory damages in any case where an infringer believed and had reasonable grounds for believing that his or her use of the copyrighted work was a fair use under section 107, if the infringer was: (i) an employee or agent of a nonprofit educational

institution, library, or archives acting within the scope of his or her employment….

Page 18: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Low Risk vs. No Risk

Page 19: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Ultimate Goal?

Page 20: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Make it FUN!

Copyright First Responders

Page 21: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

Interested in forming your own CFR?• “Johnny Appleseed” of Copyright

First Responders• Initial Training• Best Practices• Curriculum• Private Listserv• Certificates, Patches, etc.• Free!

Page 22: Mitigating Risk - American Library Association...CFR Tiered Process Initially, Tier 2 was made up of folks with a law background and were trained on specific MOOC issues

THANK YOU

Kyle K. CourtneyCopyright Advisor

Harvard Library Office for Scholarly Communication

[email protected]

@KyleKCourtney