mkt501 - marketing in context - michael redmond
TRANSCRIPT
Marketing in ContextMKT501
Michael Redmond
Australia’s number one printing and copying company Provide ‘back-door’ office support that allows its customers
to focus on their core business Market strategy influenced by social and environmental
factors Recipient of numerous sustainability awards, including an
induction into the UN Global Roll of Honour in 2000 Provide customers direct access to internal business
documents, reviews and surveys online
Marketing Strategy
Segmenting, Targeting and Positioning
Marketing Mix
Homogenizes customers in groups based on needs and location
Targets demographics with products relevant to their needs and have a large range of products
Positions itself as a market leader, but with Corporate Social Responsibility and a environmental sensitivity
Products available to any demographic based on needs
Variety of options in differing price ranges
Reliable and trustworthy products that are well advertised on various platforms
Originated as a game to keep Australian cricketer’s fit in the winter
Has evolved into a nationally recognised enterprise and Australia’s number one sporting code
Is passionate about its history, uniqueness and iconic traditions or merchandise, as are its loyal customers
Celebrates diversity, multiculturalism and health and fitness
Above all else, directs its image and operations as a family-oriented, safe and fun environment for players, officials and fans alike
Marketing Strategy
Provide products to different demographics based on age, such as the use of different technology
Segments with a focus on families, but operate an all-inclusive environment
Offer live events around Australia and televise nationally and to most of the world
Position promoting the excitement of the game and its family-safe environment as its fundamental marketing objectives
Provide a range of products and merchandise at differing prices, aimed at segmented age groups and sexes
Operate an online store and deliver around the world
Incentivise customers with merchandise and free game tickets with a purchased memberships
Involved in numerous corporate sponsorships that mutually promote the AFL products and those of its partners
Advertise extensively on numerous platforms and media, nationally and abroad
Segmenting, Targeting and Positioning
Marketing Mix
The Australian Defence Force Long history of protecting Australia and its interests A large, traditional organisation that is notorious for
being slow to adapt to social, environmental and technological change
Is frequently under scrutiny in the public forum, often for financial or environmental matters
Is also constrained with national security legislation about releasing information and is often seen as having little Corporate Social Responsibility
Strives to evolve its marketing strategy and be seen as an equal opportunity employer
Marketing Strategy
Identifies the needs of customers at different age groups, genders and locations and aligns specific strategies to them
Offer different lifestyle options to meet the needs of broad customer markets
Positions itself as an all-inclusive equal opportunity employer that values its customers
Could improve significantly with transparency and accountability
Would benefit from proactive marketing strategies to manage public perception and anticipate needs, rather than being reactive to changes
Are located all around Australia and give the opportunity to travel to many destinations internationally
Employ any age, gender or ethnicity that are residents or citizens of Australia
Promote themselves extensively on conventional and social media
Rely on traditions and legacy to inspire ongoing support through patriotism and the commemoration of past evets
Segmenting, Targeting and Positioning Marketing Mix
The number one insecticide in Australia for more than 100 years Originated in the 1870’s and owes much of its success to innovation
in products and marketing Was the first commercial aerosol sold in Australia in the 1950’s It was also one of the first ads ever televised in Australia in 1956 Louie the Fly, the mascot of Mortein, aired on television for over 50
years
Marketing Strategy
Market towards adults over 18 years in all genders, locations and ethnicities, but towards homeowners
Has continued to use slogans customers recognise
Relies on customers disliking insects and bugs and markets itself as a one-stop-shop to overcome any household pest issue
Makes bold marketing shifts to adapt to changes in consumer needs or the evolution of new technologies
Provide products for homeowners over the age of 18
Utilise conventional and social media to advertise its products
Operate a user friendly and informative website
Is available in locations all over Australia
Promote is long standing reputation and consumer trust in its products
Segmenting, Targeting and Positioning Marketing Mix
ACT Policing Responsible for criminal investigations, public safety and
emergency management in the Australian Capital Territory Have been operating in different forms for over 100 years Operate in an industry that is strongly influenced by community
engagement and Corporate Social Responsibility, and has a reputation for delivering in those areas
Marketing Strategy
Segment customers by age groups for targeted campaigns
Provide the basic human right of safety in the community, with the expectation of compliance of the law
Engages with community for support and to understand its needs
Positions itself as transparent and dependable at all
Services all demographics in the ACT region and assist with cross-jurisdictional and national police matters
Promote themselves through a range of media and public events, though the social media accounts may need refinement
Are well engaged physically and electronically with the community
Segmenting, Targeting and Positioning
Marketing Mix
“The contemporary goal of marketing is to develop relationships.”
Pride et al, 2015
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