mm activity retailing final
TRANSCRIPT
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Aksshat Seth (08)
Amit Kumar (10)
Ankush Redhu (16)
Devanshu (36)
Dion Dsa (37)
Harish V. (46)
Haritha G. (47)
Retailing in India- Opportunities
and Challenges
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Table of Contents
Executive Summary 3
Introduction to the topic 4
Traditional Scenario In India 4
Indian Retail Is Moving Into Second Gear 5
Failure Analysis 8
Recent Trends 9
Foreign Direct Investments Role 11
Challenges Facing The Indian Organized Retail Sector 13
Our Suggestions & Other Research Findings 16
Conclusion 18
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EXECUTIVE SUMMARY
CHALLENGES:
To become a truly flourishing industry, retailing needs to cross the following hurdles:
Automatic approval is not allowed for foreign investment in retail. Regulations restricting real estate purchases, and cumbersome local laws. Taxation, which favors small retail businesses. Lack of trained work force. Low skill level for retailing management. Intrinsic complexity of retailing rapid price changes, constant threat of product
obsolescence and low margins.
OPPORTUNITIES & OBSERVATIONS:
A large young working population with median age of 24 years, Nuclear families in urban areas, Along with increasing working women population and Emerging opportunities in the services sector The growth pattern in organized retailing and in the consumption made by the Indian
population will follow a rising graph helping the newer businessmen to enter the India
Retail Industry. Indian retail is expected to grow 25 per cent annually.
In India the vast middle class and its almost untapped retail industry Global retail giants wanting to enter into newer markets, which in turn will help the India
Retail Industry to grow faster.. Modern retail in India could be worth US$ 175-200
billion by 2016.
The Food Retail Industry in India dominates the shopping basket. The Mobile phone Retail Industry in India is already a US$ 16.7 billion business,
growing at over 20 per cent per year.
The government policies becoming more favorable and the emerging technologiesfacilitating operations.
Presently, Indian retail is aiming at meeting customer expectations. The future is in better back-
end management phase and then consolidation phase. Future of Indian retail is bright provided
certain measures are taken well in time.
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INTRODUCTION
Retailing is the most active and attractive sector of last decade. While the retailing industry itself
has been present since ages in our country, it is only the recent past that it has witnessed so much
dynamism. The emergence of retailing in India has more to do with the increased purchasing
power of buyers, especially post-liberalization, increase in product variety, and increase in
economies of scale, with the aid of modern supply and distributions solution.
Indian retailing today is at an interesting crossroads. The retail sales are at the highest point in
history and new technologies are improving retail productivity. though there are many
opportunities to start a new retail business, retailers are facing numerous challenges.
To overcome some of the challenges faced by modern retail, the country is developing a support
infrastructure in form of specialized retail schools. One such skill development initiative has
been taken by TKWs Group. Its TKWs Retail School has already training over a thousand
students and retail professionals for different retail skills.
TRADITIONAL RETAIL SCENE IN INDIA
India is the country having the most unorganized retail market. Traditionally the retail business is run by
Mom & Pop having Shop in the front & house at the back. More than 99% retailers function in less than
500Sq.Ft of area. All the merchandise was purchased as per the test & vim and fancies of the proprietor also
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the pricing was done on ad hock basis or by seeing at the face of customer. Generally the accounts of trading
& home are not maintained separately. Profits were accumulated in slow moving & non-moving stocks which
were to become redundant or consumed in-house. Thus profits were vanished without their knowledge. The
Manufactures were to distribute goods through C & F agents to Distributors & Wholesalers. Retailers happen
to source the merchandise from Wholesalers & reach to end-users. The merchandise price used to get inflated
to a great extent till it reaches from Manufacturer to End-user. Selling prices were largely not controlled by
Manufacturers. Branding was not an issue for majority of customers. Bargaining was the unwritten law of
market. Educational qualification level of these retailers was always low. Hence market was controlled by
handful of distributors &/or Wholesalers.
INDIAN RETAIL IS MOVING INTO SECOND GEAR
1) FIRST GEAR:(Create awareness)
* New retailers driving awareness
* High degree of fragmentation
* Real estate groups starting retail chains
* Consumer expecting 'value for money' as core value
2) SECOND GEAR:
(Meet customer expectations)* Consumer-driven
* Emergence of pure retailers
* Retailers getting multi-locational and multi-format
* Global retailers evincing interest in India
3) THIRD GEAR:
(Back end management)
* Category management
* Vendor partnership
* Stock turns
* Channel synchronization
* Consumer acquisition
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* Customer relation's management
4) FOURTH GEAR:
(Consolidation)
* Aggressive rollout
* Organized retail acquitting significant share
* Beginning of cross-border movement
* Mergers and acquisitions
The third and fourth gear provides us with a potential vision to work for. This is the future.
We would now study the current scenario and past trends with the help of studying some of the Indias
retail giants. Pantaloon Retail (India) Limited, is Indias leading retailer that operates multiple retail
formats in both the value and lifestyle segment of the Indian consumer market. Headquartered in Mumbai
(Bombay), the company operates over 16 million square feet of retail space, has over 1000 stores across
73 cities in India and employs over 30,000 people.
The companys leading formats include Pantaloons, a chain of fashion outlets, Big Bazaar, a uniquely
Indian hypermarket chain, Food Bazaar, a supermarket chain, blends the look, touch and feel of Indian
bazaars with aspects of modern retail like choice, convenience and quality and Central, a chain of
seamless destination malls. Some of its other formats include Brand Factory, Blue Sky, aLL, Top 10 and
Star and Sitara. The company also operates an online portal, futurebazaar.com.
Future Value Retail Limited is a wholly owned subsidiary of Pantaloon Retail (India) Limited. This entity
has been created keeping in mind the growth and the current size of the companys value retail business,
led by its format divisions, Big Bazaar and Food Bazaar.
The company operates 148 Big Bazaar stores, 169 Food Bazaar stores, among other formats, in over 70
cities across the country, covering an operational retail space of over 6 million square feet. As a focussed
entity driving the growth of the group's value retail business, Future Value Retail Limited will continue to
deliver more value to its customers, supply partners, stakeholders and communities across the country and
shape the growth of modern retail in India.
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Pantaloon Retail is the flagship company of Future Group, a business group catering to the entire Indian
consumption space.
Future Group
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of Indias leading business
houses with multiple businesses spanning across the consumption space. While retail forms the core
business activity of Future Group, group subsidiaries are present in consumer finance, capital, insurance,
leisure and entertainment, brand development, retail real estate development, retail media and logistics.
The company follows a multi-format retail strategy that captures almost the entire consumption basket of
Indian customers. In the lifestyle segment, the group operates Pantaloons, a fashion retail chain and
Central, a chain of seamless malls. In the value segment, its marquee brand, Big Bazaar is a hypermarket
format that combines the look, touch and feel of Indian bazaars with the choice and convenience of
modern retail.
The groups specialty retail formats include supermarket chain - Food Bazaar, sportswear retailer - Planet
Sports, electronics retailer - eZone, home improvement chain -Home Town and rural retail chain -
Aadhaar, among others. It also operates popular shopping portal - www.futurebazaar.com.
Future Group believes in developing strong insights on Indian consumers and building businesses based
on Indian ideas, as espoused in the groups core value of Indianness.The groups corporate credo is,
Rewrite rules, Retain values.Logistics and supply chain management:
Logistics forms a critical business activity across Future Groups businesses. Future Supply Chain
Solutions Limited (FSCS), a specialized subsidiary, offers strategic, focused and consolidated approach to
meet the groups large supply chain requirements as well as those of select supply and business partners.
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The Future Supply Chain Solutions team currently oversees the operations of an existing fleet of over 600
dedicated trucks, contracted from established regional and national transport carriers, most of which are
now equipped with GPS sets. In addition it provides integrated end-to-end SCM, warehousing and
distribution, multi-modal transportation and container freight station. The total consolidated warehouse
space that the company intends to have operational by 2010-11 is nearly 7.50 million square feet.
Mall management:
Mall management has been identified as a critical factor for the success of shopping malls/centre and the
retail industry across the world. Mall management broadly includes mall positioning, zoning, tenant mix,
promotions/marketing and facility/finance management. Currently, the Indian retail market lacks
designated mall management firms.
Agre Developers Limited is a Future Group company that will provide a comprehensive mall/property
management and services in India including positioning, finance management and mall advisory services.
Agre Developers currently operates six shopping malls: Orchid City Centre and Milan Mall in Mumbai;
Cosmos and Lido Malls in Bangalore; Ahmadabad City Centre in Ahmadabad and Cosmos Mall in
Siliguri.
FUTURE BAZAAR ONLINE PRESENCE:
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On visiting Future Bazaar website one can see the different verticals it is dealing with under one roof.
This exemplifies the breadth and depth of the growth of retailing in India. The following are the details
about it.
1.) Electronic deals: - Samsung ,LG, Sensei, Sony , Koryo , Philips ,Play station CD, Microsoft ,Hitachi,Onida. These are some of the main brands offered by Future Bazaar. Shopping has been made
microscopic to ease out purchase. That means that they also provide the choice of selecting the range
or budget that the consumer is willing to pay. Even the category can be chosen i.e. home appliances,
gaming accessories, TVs, Kitchen appliances, Laptops.
2.) Home Deals:- categories include - Kitchenware , Toys and Games, Home Linen ,Bags & Luggage,Home Utilities, More Home Deals ,Auto Accessories. Brands include- Dreamline, Mattel, Milestone,
Prestige, Nirali, Frank, Wild Republic Funskool ,Cello and Aza.
All the above mentioned points reveal the robust growth and diversification of retail in India. Moreover,
the online presence is becoming common phenomenon of retailing nowadays in India. Future Bazaar is
just an example.
RECENT TRENDS
Indian retail market is estimated to be at ~$350 billion and organized retail accounts for 6% of the total
market. So all the Biyanis, Ambanis and the Birlas are sharing the 6% pie so far. With such a huge
opportunity why would anybody not enter the retail market? Both domestic and foreign retail players are
interested in investing in Indian retail story. The results have been mixed so far but there are trends if
looked more closely.
Foreign Direct Investment is permitted only in cash-and-carry business of the retail space. No foreign
investment is allowed in multi-brand retail stores. 51% investment is allowed in single brand retail stores.
International Multi-brand retailers are allowed but only via the franchise route where the face should be of
an Indian business house.
Not so good news
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Subhiksha, which runs the retail stores across India, is battling for survival. It has negotiated its rentals in
many cities but now it is planning to close more than half of its stores. UK retailer Argos is pulling out of
India.
Reliance Retail has pulled out of cash and carry business because of the bleak outlook and they dont
want to burn any more cash. Its Reliance Fresh is not doing that well. Same is the case with Spencers and
Aditya Birla groupsMore.
Good news
Future GroupsBig Bazaar has bucked the trend though it is resorting to new ways to boost sales. It is
trying to rent expensive clothes for special occasions. It is also in talks withCarrefourfor a cash-and-
carry set-up.
Mahindra and Mahindra group unlike their Xylo launch has quietly entered the retail space with Mom
& Me store. Bharti has collaborated with Wal-Mart for a cash and carry business and has named its stores
as BestPrice Modern Wholesale.
Since organized retail is pretty new in India, nobody knows what really works. But there are few trends if
we look closely.
1. Big Bazaar is a hit. Which means their store format, which is a rip-off of Saravana Stores inChennai, is something worth paying attention to.
2. Small stores like the Subiksha format or the Reliance Fresh format did not work. The profitability isnot there for that small a space.
3. Good customer care. When I walk into a kirana store across the street, that guy makes an eyecontact and asks what I want. That makes me feel good. I am not saying that the supermarkets should
do to all the customers that walk their stores. If asked a good customer care is always a good way to
increase reputation.
4. Parking space or the lack of it. If you have such a big store and I am fighting for the parking space Iwould rather not come to your store and will find an alternative. I would go to a small store who
delivers to my home. I dont have to worry about parking and carrying the bags back to the car
Indias retail sectorhas for quite a few years been one of the sunshine sectors of our industry. But
problems ranging from poor supply chain, high infrastructure costs, lack of positioning and loyalty have
proved as obstacles in their growth path.
http://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/UK_retail_major_Argos_to_pull_out_of_India/articleshow/4045180.cmshttp://www.pluggd.in/indian-retail-industry/rent-clothes-big-bazaar-3647/http://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/Carrefour_may_hook_up_with_Biyani/articleshow/4039526.cmshttp://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/Carrefour_may_hook_up_with_Biyani/articleshow/4039526.cmshttp://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/Carrefour_may_hook_up_with_Biyani/articleshow/4039526.cmshttp://economictimes.indiatimes.com/rssarticleshow/4004259.cmshttp://in.reuters.com/article/rbssTechMediaTelecomNews/idINN0243985020090202http://trak.in/Tags/Business/category/retail/http://trak.in/Tags/Business/category/retail/http://trak.in/Tags/Business/category/retail/http://in.reuters.com/article/rbssTechMediaTelecomNews/idINN0243985020090202http://economictimes.indiatimes.com/rssarticleshow/4004259.cmshttp://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/Carrefour_may_hook_up_with_Biyani/articleshow/4039526.cmshttp://www.pluggd.in/indian-retail-industry/rent-clothes-big-bazaar-3647/http://economictimes.indiatimes.com/News/News_By_Industry/Services/Retailing/UK_retail_major_Argos_to_pull_out_of_India/articleshow/4045180.cms -
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Now, many of them are turning their glances to the rural areas for expansions.
Shoppers Stop is planning to open over 12 stores in smaller cities by the year end at an investment ofabout 120 crore
Future Group is planning to enter 1012 towns every year Metro Cash and Carry and Easy Day are looking to expand their cash and curry business first to
smaller towns
Wills Lifestyle and Spice Hotspot are targeting these smaller cities and towns as a very important partof their strategy
Wondering how come this change? I analyzed a number of factors / reasons responsible for this.
One of the most important factors is the changing demographic dividend - Increasing disposable
incomes, better standards of living and reduction of gender and race divides is proving to be increasingly
beneficial.
This has also helped the rural populace to better realize their agricultural produce and get the right price
for it. E.g.: Reliance Fresh is sourcing the vegetables directly from the farmers for its stores thereby
removing the need of middlemen. Low land availability and rising prices has also made many retailers
look to smaller towns for their operations. Increasing customization and decreasing the stock of luxury
products is the strategy which retailers are using for rural areas.
In Rakesh Biyani, CEO, Retail, Future Groups words
Sales per sq ft may be lower than the cities, but then the costs are lower too
http://trak.in/tags/business/2007/09/18/indian-software-professional-salary-increase/http://trak.in/tags/business/2007/09/18/indian-software-professional-salary-increase/http://trak.in/tags/business/2010/06/17/india-well-being-female-security-index/http://trak.in/tags/business/2010/06/17/india-well-being-female-security-index/http://trak.in/tags/business/2007/09/18/indian-software-professional-salary-increase/ -
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FOREIGN DIRECT INVESTMENTS ROLE
In the past decades, FDI was concerned only with highly industrialized countries. US was the
worlds largest recipient of FDI during 2006 with an investment of 184 million from OECD
(Organization for Economic Co-operation and Development) countries. France, Greece, Iceland,
Poland, Slovak Republic, Switzerland and Turkey also have a positive record in FDI
investments. Now, during the course of time, FDI has become a vital part in every country more
particularly with the developing countries. This is because of the following reasons:
Availability of cheap labor. Uninterrupted availability of raw material. Less production cost compared with other developed countries. Quick and easy market penetration.
FDI in the Retail sector:
Retailing is one of the worlds largest private industry. Liberalizations in FDI have caused a
massive restructuring in retail industry. The benefit of FDI in retail industry superimposes its
cost factors. Opening the retail industry to FDI will bring forth benefits in terms of advance
employment, organized retail stores, availability of quality products at a better and cheaper price.
It enables a countrys product or service to enter into the global market. Some benefits:
1.) Cheaper production facilities:FDI will ensure better operations in production cycle and distribution. Due to economies ofoperation, production facilities will be available at a cheaper rate thereby resulting in availability
of variety products to the ultimate consumers at a reasonable and lesser price.
2.) Availability of new technology:FDI enables transfer of skills and technology from overseas and develops the infrastructure of
the domestic country. Greater managerial talent inflow from other countries is made possible.
Domestic consumers will benefit getting great variety and quality products at all price points.
3.) Long term cash liquidity:FDI will provide necessary capital for setting up organized retail chain stores. It is a long term
investment because unlike equity capital, the physical capital invested in the domestic company
is not easily liquidated.
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4.) Lead driver for the countrys economic growth:FDI would create a competition among the global investors, which would ultimately ensure
better and lower prices thus benefiting people in all sections of the society. There would be an
increase in the market growth and expansion. It will increase retail employment and suppress
untrained manpower and lack of experience. It will ensure better managerial techniques and
success. Higher wages will be paid by the international companies. Urban consumers will be
exposed to international lifestyles.
5.) FDI opens new doors for Franchising:Restrictions on FDI are considered as trade barriers as they deny direct market access to foreign
firms. Retail giants who are at their wings, seeking entry into foreign market look for other
available alternatives. These restrictions on the global retailers regarding the inflow of Foreign
Direct Investment, leads them towards acquiring the market entry through franchises. Thus,
countries which offer promising market potentialities for retail growth offers substantial growth
in the franchising sector as well.
6.) Improved human capital:Indian industries are predominantly labor based but there is also a significant number of capital
based companies. A capital intensive set up is indeed an expensive proposition but with the
existing as well as potential labor intensive industries, India can look forward to more
professional and sophisticated number of workers and employees at every level. Human capital,
in terms of quantity was never a big problem in India, thanks to its huge population and quality
and efficiency in work has been ushered in by the MNCs.
7.) Competition Effect:
The benefits of larger FDIs will include the launching and marketing of new products and brands
in the Indian market. New products are used by the multinational corporations and then
demonstrated in the Indian market. The processes followed by MNCs in India serve to have
a demonstration effect on Indian companies which in turn improves market competition and the
standard of products. This had started in the 1980s due to Japanese firms and as a result, Indian
firms started inculcating the practices of QC, JIT, and QA.
8.) Manufacturing Employment:
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Larger FDIs definitely generate more and more employment opportunities. The opportunities
are highly experienced in the manufacturing area. This not only includes the quality human
resource but also provides for quick and efficient work and effective outcomes.
CHALLENGES FACING THE INDIAN ORGANIZED RETAIL SECTOR
The challenges facing the Indian organized retail sector are various and these are stopping
the Indian retail industry from reaching its full potential. The behavior patterns of the Indian
consumer have undergone a major change. This has happened for the Indian consumer is earning
more now, western influences, women working force is increasing, desire for luxury items and
better quality. He now wants to eat, shop, and get entertained under the same roof. All these have
lead the Indian organized retail sector to give more in order to satisfy the Indian customer.
1.) Retail Space: With real estate prices escalating due to increase in demand from the Indian
organized retail sector, it is posing a challenge to its growth. With Indian retailers having to shell
out more for retail space it is affecting their overall profitability in retail.
2.) Trained manpower shortage: is a challenge facing the organized retail sector in India. The
Indian retailers have difficulty in finding trained person and also have to pay more in order to
retain them. This again brings down the Indian retailers profit levels.
3.) FDI: The Indian government has allowed 51% foreign direct investment (FDI) in the India
retail sector to one brand shops only. This has made the entry of global retail giants to organized
retail sector in India difficult. This is a challenge being faced by the Indian organized retail
sector. But the global retail giants like Tesco, Wal-Mart, and Metro AG are entering the
organized retail sector in India indirectly through franchisee agreement and cash and carry
wholesale trading. Many Indian companies are also entering the Indian organized retail
sector like Reliance Industries Limited, Pantaloons, and Bharti Telecoms. But they are facing
stiff competition from these global retail giants. As a result discounting is becoming an accepted
practice. This too brings down the profit of the Indian retailers.
4.) Merchandise: The primary goal of the most retailers is to sell the right kind of merchandiseand nothing is more central to the strategic thrust of the retailing firm. Merchandising consists of
activities involved in acquiring particular goods and services and making them available at a
place, time and quantity that enable the retailer to reach its goals.
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5) Pricing: Pricing is a crucial strategic variable due to its direct relationship with a firm's goal
and its interaction with other retailing elements. The importance of pricing decisions is growing
because today's customers are looking for good value when they buy merchandise and services.
Price is the easiest and quickest variable to change.
6) Scale of operations:
Scale of operations includes all the supply chain activities, which are carried out in the business. It is one
of the challenges that the Indian retailers are facing. The cost of business operations is very high in India.
The challenges facing the Indian organized retail sector are there but it will have to be dealt with
and only then this sector can prosper.
FIRST PRIORITY:NEED FOR LARGER FDI
The need for larger FDI is because India is at a stage where it needs US investments, technology,
and management policies to sustain and enhance its economic growth. In 2006, Foreign Direct
Investment (FDI) in India amounted to US$37 billion, out of which only $5 billion was from
the US. This was not a very encouraging figure in view of the goal of increasing the GDP by 34-
36%. Therefore, there is a need for larger FDIs.
India still requires an FDI component equal to 4% of the GDP. The US needs to invest more in
various sectors of the Indian economy. There is a potential to attract more FDIs in areas like
infrastructure, IT hardware, automobiles, leather, textiles, gems, jewellery, and the financialsector. As such, India is rated as the 2nd best economy to invest in, after China. Foreign
companies need to persuade the parliament for increasing Foreign Direct Investment capital.
WHAT ARE THE BENEFITS OF LARGER FDI TO THE RETAIL INDUSTRY
The benefits of larger FDI can be tangibly felt in the domains pertaining to technological
advancements, generation of export, production improvements, and hastening of
manufacturing employment. Capital inflow into India has increased and so have the exports
from the country. Thanks to the economic boom India is experiencing, some Indian companies
are doing better than even the multinational corporations. The benefits of larger FDI are,however, very few in number but as India capitalizes on the above mentioned benefits, there will
be more competition in the market at large and the rural sector of the country will be in the
process of reformation, thus bringing about a socio-economic stability.
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SECOND PRIORITY: SUPPLY CHAIN MANAGEMENT IN THE INDIAN RETAIL
INDUSTRY
The role of supply chain in Indian organized retail is very significant for on it depends the
growth of this sector. The Indian Supply Chain Council have been formed to explore the
challenges that a retailer faces and to find possible solutions for India. The role of supply chain
in the organized retail sector in India should be a shelf- centric partnership between the retailer
and the manufacture for this will create supply chains that are loss free. This will also give rise to
top and bottom line growth. In the organized retail sector in India the presence of fresh produce
(vegetables and fruits) is very small. This is so for the nature of supply chain is very fragmented.
This shows the important role of supply chain in the organized retail sector in India.
In the organized retail market in India the role of supply chain is very important for the Indian
customer demands at affordable prices a variety of product mix. It is the supply chain that
ensures to the customer in all the various offerings that a company decides for its customers, be itcost, service, or the quickness in responding to ever changing tastes of the customer.
The infrastructure in India in terms of road, rail, and air links are not sufficient. And so
warehousing plays a major role as an aspect of supply chain operations. To overcome these
problems, the Indian retailer is trying to reduce transportation costs and is investing in logistics
through partnership or directly. The Indian organized retail sector is growing so the role of
supply chain becomes all the more important. It should become all the more responsive and
adaptive to customers demand. There is also need for the supply chain to be more cost efficient
and collaborative to win the immense competition in this sector. The role of supply chain in
Indian organized retail has expanded over the years with the boom in this industry. The growthof the Indian retail industry to a large extent depends on supply chain, so efforts must be made
by the Indian retailers to maintain it properly.
THIRD PRIORITY: THE REAL ESTATE SUPPORT
Provide cheaper space for the retail Provide tax holidays for rural retail business.
THE FOURTH PRIORITY
Therange / varieties of formats for the retail sector by providing tax benefits.
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OUR SUGGESTIONS & OTHER RESEARCH FINDINGS
The recent growth of credit cards and other credit facilities available for the retailcustomers has changed the pace and ease with which they now consumer goods and
services. Now even EMI schemes are available to the customers who can purchase goods
of their choice at will and pay with ease. This has increased competition among the
retailers as the retailer who fails to provide these frills is either forced to do so or has to
leave the industry. It might even eat into the retailers profits. An efficient supply chain
can be a good solution.
Indian retail is characterized by both- organized and unorganized players; unlike the westwhere organized retail comprises of 85% of the whole retail sector.
Indian society and as a result the retail sector is very diverse in nature. In such a situation,the retailer faces a huge challenge before entering the industry. The challenge is that
which kind of business model will work. He also needs to think as to how different his
business model is in comparison to his competitors keeping the diversity of the tastes and
preferences of his customers.
Presently the retailers, pay octroi tax and other such taxes. But thinking a few years aheadof time, when Goods and Services Tax will be implemented it will be very beneficial for
the retailers and it will also have a direct bearing on the prices of goods and services,
supply chain costs and profit margin.
Licensing: At present the Indian retailers have to take innumerable licenses beforestarting their business. We believe that this process becomes very cumbersome due to red
tapism, paperwork and corruption. The government of India should take concrete steps in
this regard and reduce this factor of possible discouragement for the new entrant retailers.
Only big players can afford to take risks and experiment. The retail sector of India is so huge and is growing at such a fast pace that Retail sector of
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Global retail giants such as Wal-Mart, Tesco, Germany's Metro AG and many others are entering
the retail markets. The rising demand of branded products and increase in purchasing power has
lured these companies to enter the market. There are a few challenges that the industry faces
which need to be dealt with in order to realize the complete scope of growth in Indian market.
Despite many challenge international brands are thriving in the Indian market by finding
solutions around these challenges. A company that plans to enter Indian market at this time can
definitely look forward to great business if it analyzes and puts efforts on all parameters.
India deserves to be given the industry status. This would open the floodgates of
development and funds that were denied to it for the past so many years.
There should be a regulatory body which would be responsible for setting up guidelines,rules and regulations for the retail sector. This can only happen after the retail sector is
given an industry status. It is high time!!
Political Risks: This is also another issue that affects the retail sector very much. In therecent times we have seen how state governments have been responsible for the decline
and doom of some retail giants. India is a very politically sensitive country and emotions
run high where the development of the Aam Admi is concerned.
CONCLUSION
Retail is clearly the sector that is poised to show the highest growth in the next five years. The
sector is set for a revolution, as both the present players and new entrants are gearing up to
explore the market.
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8/3/2019 MM ACTIVITY Retailing Final
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The retail sector has played a phenomenal role throughout the world in increasing productivity of
consumer goods and services. It is also the second largest industry in US in terms of numbers of
employees and establishments. There is no denying the fact that most of the developed
economies are very much relying on their retail sector as a locomotive of growth. The India
Retail Industry is the largest among all the industries, accounting for over 10 per cent of thecountrys GDP and around 8 per cent of the employment. The Retail Industry in India has come
forth as one of the most dynamic and fast paced industries with several players entering the
market. But all of them have not yet tasted success because of the heavy initial investments that
are required to break even with other companies and compete with them. The India Retail
Industry is gradually inching its way towards becoming the next boom industry.