mm10-005

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South Shore District Health Authority South West Nova District Health Authority Annapolis Valley District Health Authority Request for Proposal (RFP) Wireless Networks Document Number: MM10-005 NOTE Bidders obtaining Bid Documents by direct download from the Procurement Website are responsible for ensuring that they are aware of and have complied with any Addenda issued. This can be done by visiting the Procurement Website at www.gov.ns.ca/tenders . - Page 1 -

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  • South Shore District Health Authority South West Nova District Health Authority Annapolis Valley District Health Authority

    Request for Proposal (RFP)

    Wireless Networks

    Document Number: MM10-005

    NOTE

    Bidders obtaining Bid Documents by direct download from the Procurement Website are responsible for ensuring that they are aware of and have complied with any Addenda issued. This can be done by

    visiting the Procurement Website at www.gov.ns.ca/tenders.

    - Page 1 -

  • Table of Contents

    1. INTRODUCTION 5

    2. PROFILES / DESCRIPTIONS OF LOCATIONS 5

    3. DEFINITIONS 7

    4. INSTRUCTIONS TO BIDDERS 8

    5. ADDENDA 9

    6. QUESTIONS 9

    7. PROPOSAL SUBMISSION 10

    8. ON-SITE VENDOR PRESENTATIONS/DEMONSTRATIONS 11

    9. INSURANCE AND LIABILITY 12

    10. INDEMNIFICATION 12

    11. CSA STANDARDS 12

    12. DISCLOSURE OF INFORMATION 12

    13. INFECTION PREVENTION & CONTROL 13

    14. WRONG GOODS OR INCORRECT QUANTITIES RECEIVED 13

    15. TECHNOLOGY IMPROVEMENTS 13

    16. PROVINCIAL INITIATIVE CLAUSE 14

    17. USER TRAINING 14

    18. PROJECT MANAGEMENT 15

    19. INSTALLATION 15

    20. ACCEPTANCE TESTING 15

    - Page 2 -

  • 21. DOCUMENTATION 16

    22. WARRANTY / SERVICE 17

    23. SPARE PARTS 18

    24. PRODUCT SUPPORT 19

    25. RECURRING TECHNOLOGY ISSUES 19

    26. DATE OF MANUFACTURE 19

    27. REFERENCES 19

    28. BASIS OF SELECTION 19

    29. NEGOTIATION WITH BIDDERS 20

    30. PERIOD OF CONTRACT 20

    31. ASSIGNMENT OF RFP/AWARDED CONTRACT 20

    32. ACCEPTANCE/REJECTION 20

    33. TERMINATION 21

    34. PAYMENT SCHEDULE 22

    35. VALUE-ADDED COMPONENTS 22

    36. MANDATORY CRITERIA ACKNOWLEDGMENT 22

    37. APPENDIX A APPLICATIONS AND WIRELESS DEVICES REQUIREMENTS 25

    38. APPENDIX B NETWORK INFRASTRUCTURE 28

    39. APPENDIX C WIRED NETWORK INFRASTRUCTURE FOR EMERGENCY ROOM AND CANCER CARE 32

    40. APPENDIX D TECHNICAL REQUIREMENTS 34

    - Page 3 -

  • 41. APPENDIX E COMPONENT CAPACITY REQUIREMENTS 40

    42. APPENDIX F ENVIRONMENTAL PROTECTION 41

    43. APPENDIX G PRICING TABLES 45

    - Page 4 -

  • 1. INTRODUCTION

    The South Shore District Health Authority, the South West Nova District Health Authority, and the Annapolis Valley District Health Authority are seeking proposals to find a wireless network vendor and solution that will meet the immediate needs of the Emergency Room area at Valley Regional Hospital and the Cancer Care Centre at Yarmouth Regional Hospital. The design of the core wireless infrastructure components for these two areas must be able to support the growth of wireless networking to provide coverage for the entire facility at both locations.

    In addition the solution must also be able to accommodate a possible future expansion to tri-district-wide coverage adding components and/or licensing to the core infrastructure over the next five years if funding becomes available.

    Potential bidders must offer solutions to accommodate the needs addressed in this RFP. In general, vendors are free to propose solutions that represent the best value for the District. Please refer to Section 36 - Mandatory Criteria Acknowledgement which indicates all of the Mandatory Clauses that a vendor must meet in order for their proposal to move forward through this process. All other clauses are preferred and not mandatory. However, all vendors who do not meet the preferred criteria stated herein will be scored accordingly to their responses.

    2. PROFILES / DESCRIPTIONS OF LOCATIONS The following are general descriptions of the locations for the two initial areas requiring coverage and their approximate square footage along with approximate number of access points required:

    VALLEY REGIONAL HOSPITAL EMERGENCY ROOM AREA This is a newly-renovated area on one floor of approximately 15,000 ft2 that includes examination rooms, office space and waiting areas. Base your pricing on an estimated 6 Access Points. YARMOUTH REGIONAL HOSPITAL CANCER CARE CENTRE This area is newly-renovated and consists of one floor of approximately 10,000 ft2 that includes examination rooms, office space and waiting areas. Base your pricing on an estimated 5 Access Points. The following are general descriptions of the possible future sites in the three District Health Authorities and their approximate square footage along with approximate number of access points required:

    SOUTH SHORE DISTRICT HEALTH AUTHORITY The South Shore District Health Authority, located on the South Shore of Nova Scotia, consists of the following facilities.

    - Page 5 -

  • South Shore Regional Hospital - 166,079 ft2 note that South Shore Regional

    Hospital already has a wireless network, but may be integrated with the new wireless infrastructure if possible or upgraded to the newer technology. Base your pricing on an estimated 67 Access Points.

    Queens General Hospital 75,040 ft2 Base your pricing on an estimated 31 Access Points.

    Fishermans Memorial Hospital 110,111 ft2 Base your pricing on an Estimated 45 Access Points.

    Dawson Centre 13,000 ft2 Base your pricing on an estimated 6 Access Points. And possible multiple small branch offices. SOUTH WEST NOVA DISTRICT HEALTH AUTHORITY The South West Nova District Health Authority, located in the most western end of the province, consists of the following facilities. Yarmouth Regional Hospital (and attached buildings) 586,174 ft2 (includes the

    Cancer Care Centre) Base your pricing on an estimated 236 Access Points. Digby General Hospital 98,000 ft2 Base your pricing on an estimated 40 Access

    Points. Roseway Hospital 65,979 ft2 Base your pricing on an estimated 27 Access

    Points. And possible multiple small branch offices. ANNAPOLIS VALLEY DISTRICT HEALTH AUTHORITY The Annapolis Valley District Health Authority, nestled in the provinces Annapolis Valley, consists of the following facilities. Valley Regional Hospital 302,000 ft2 (includes the Emergency Room area) Base

    your pricing on an estimated 122 Access Points. Western Kings Memorial Health Centre 17,227 ft2 Base your pricing on an

    estimated 7 Access Points. Eastern Kings Memorial Health Centre 30,109 ft2 Base your pricing on an

    estimated 13 Access Points. Annapolis County Health Centre 36,429 ft2 Base your pricing on an estimated

    15 Access Points. Soldiers Memorial Hospital 136,017 ft2 Base your pricing on an estimated 55

    Access Points. Chipman Building 55,300 ft2 Base your pricing on an estimated 23 Access

    Points. And possible multiple small branch offices.

    - Page 6 -

  • 3. DEFINITIONS

    Compliant Bid: A bid which meets ALL mandatory requirements of a Request for Proposal or tender process.

    Contract: This is a mutually binding agreement that obligates the seller to provide the specified product (or service) with agreed upon performance measures and timeframes, and obligates the buyer to pay for it. Estimate: This is an assessment of the likely quantitative result. Usually applied to project costs and durations and should always include some indication of accuracy (e.g. + / - percent). Extension of a Contract: The duration of time contracted for is lengthened. A written amendment to a contract is required. Low Bidder: Vendor who offers lowest compliant bid OR vendor who through a bid selection process, based on selection criteria, scores highest. Request for Information (RFI): This is a request to suppliers, vendors, or consultants to provide information on possible products or services that could meet a specific or general requirement in a particular area of work. The information requested can include normal pricing or charge-out rates, but NOT in the form of a quote/bid or proposed price (based on a proposed solution). The results of an RFI could be used to develop an RFP. Buyers must exercise caution in not turning an RFI into a form of solicitation that could bind them into a Contract A relationship. Request for Proposal Detailed Definition: This is a request to suppliers, vendors or professionals, with specific expertise, to submit proposals on how (and at what price) they would provide a good or service (such as a business process, product or replacement system, new or improved product design, etc). An RFP usually leads to a contract award. The proposal evaluation criteria are usually based on Solution/Approach/Methodology, Proponent Profile and Qualifications, and Price. The scoring emphasis is on the Solution/Qualification part of the proposal with less (but still important) emphasis on price (unless the price has been included as part of the RFP). Request for Quote RFQ (Sometimes referred to as an Invitation to Quote ITQ)

    - Page 7 -

  • This is a request, verbal or written, provided to prospective suppliers, vendors, or consultants to quote a specific price for goods or services desired by the purchaser or buyer. The selection of the successful supplier or vendor is usually based on the lowest qualified price quotation that meets specific mandatory requirements as stipulated by the RFQ/ITQ. Notwithstanding, the buyer may specify evaluation criteria such as experience, past performance, and qualifications with specific weights or scores to that criteria (similar to an RFP) but where the price criterion would have the highest score or weighting. Caution: In many organizations, an RFQ also means a Request for Qualifications. It is important to ensure clarity with acronym usage. Tender: This is an offer or quotation (a bid) made to a potential purchaser of goods or services. It is based on a detailed specification or plan provided by the purchaser who wants specific prices or costs for the delivery of a particular good or service. A tender is a very detailed and formal solicitation process primarily used in the construction industry for major projects. A tender opening is normally performed in a public setting where the bids are opened and read. Time: All clock times indicated in the document are Local Atlantic Times. In case of dispute, the hospital system clocks at the Fishermens Memorial Hospital shall be taken as accurate. Value-added: This is the provision of additional benefits beyond the basic worth of a product or service.

    4. INSTRUCTIONS TO BIDDERS

    Sealed proposals only signed, executed, and dated shall be directed to: Ms. Kimberley Weagle Coordinator, Capital/Special Projects Procurement C/o Fishermens Memorial Hospital P.O. Box 1180 14 High Street Lunenburg, Nova Scotia B0J 2C0

    No later than 1430 Hours Atlantic Time on February 9th, 2010. (No faxed or emailed bids will be accepted.) Package exterior must clearly be designated RFP including the full contact and address information indicated above.

    - Page 8 -

  • Proposals received after the above closing date/time will not be accepted and will be returned unopened.

    5. ADDENDA

    5.1. The District reserves the right to issue addenda at any point during the RFP period. All addenda become part of the bid documents.

    5.2. Addenda issued by the District will be available for viewing on the Procurement Website at www.gov.ns.ca/tenders ONLY.

    5.3. All bidders are responsible for ensuring that they are aware of, include copy (s) of the addenda in their response, and have complied with any Addenda issued by the District.

    6. QUESTIONS

    All questions or concerns regarding the General/Technical Specifications must be directed, by means of email only, to:

    Rick Crowell Infrastructure Manager South Shore District Health Authority, South West Nova District Health Authority, and Annapolis Valley District Health Authority. Email: [email protected]

    By no later than 1600 Hours Atlantic Time on February 1, 2010. All questions or concerns regarding the General RFP Specifications must be directed, by means of email only, to: Ms. Kimberley Weagle Coordinator, Capital/Special Projects Procurement Email: [email protected] By no later than 1600 Hours Atlantic Time on February 1, 2010. Questions received in advance of the above date and time will be answered, by way of addenda which will be posted no later than five (5) days prior to the closing date for this RFP. Questions received in any manner other than as outline above, or questions received after the above cut-off date and time will NOT be answered.

    - Page 9 -

  • The District and their representatives shall not be bound by or be liable for any representation or information provided verbally.

    7. PROPOSAL SUBMISSION

    7.1. Failure to provide the information may result in the submitted proposal being declared invalid.

    Potential vendors are to submit proposals in the following format. PART One will include the following documentation:

    Section 1 Mandatory Criteria Acknowledgement and Authorized Signatures Section 2 Detailed Proposed Solution including Specification Data Section 3 - Appendices Summaries

    Section 2.1 Appendix A Application and Wireless Devices Requirements

    Section 2.2 Appendix B Network Infrastructure Section 2.3 Appendix D Technical Requirements Section 2.4 Appendix E Component Capacity Requirements Section 4 Project Management Approach/ Installation /Implementation Section 5 Training Section 6 Warranty/Service Details including Service Contract Options

    without Pricing Section 7 References Section 8 Confirmation of Insurance Section 9 Device Licensing and CSA Standards Section 10 Infection Prevention and Control/ Environmental Protection

    Part Two shall be sealed in a separate envelope and will contain the following documentations:

    Section 11 Appendix G, Pricing which will be consist of all itemized

    components, services, licenses, training, etc.. Section 12 Value-added Components

    7.2. Prices must be quoted in Canadian Dollars FOB destination. 7.3. Responses are to include current pricing for all proposed goods and services,

    Appendix G. Respondents should note that, due to the potential for technological advances, the Districts are aware that market rates for wireless network components and related services may decline over time. Therefore, prices quoted in response to future requests for additional wireless network capacity should reflect fair market rates at that time, such rates to incorporate price changes resulting from the technological and other improvements referred to above. In the event that quoted rates exceed future fair market

    - Page 10 -

  • rates as determined by the Districts, the Districts reserve the right to terminate the agreement with the respondent with 30 days notice.

    7.4. The South Shore District Health Authority, South West Nova District Health

    Authority and Annapolis Valley District Health Authority reserve the right to purchase the number of wireless networking devices according to their needs and according to their funding approval within the contract period.

    7.5. All features necessary to support the system and meet operating specifications

    will be listed and the itemized cost included in the pricing section of the proposal, Appendix G.

    7.6. Submissions shall consist of :

    PART ONE of your Proposal - One (1) hard copy of your proposal clearly marked original. One (1) additional copy must be provided on CD-R disk and included with the proposal marked original. As well, five (5) additional hard copies of your proposal must be clearly marked copies. Five (5) additional copies must be provided on CD-R disk and included with the proposals marked copies. PART TWO of your Proposal one (1) hard copy and one (1) copy must be provided on CD-R disk. Both must be marked original and Part Two of the submission must be sealed in the separate envelope. Any electronic presentations or information must be provided in a Microsoft Office format or viewable with Adobe Acrobat Reader. Audiovisual information must be viewable using Microsoft Windows Media Player. Failure to provide these CD copies will be reflected in scoring completed in the bid evaluation process and could result in the bid being deemed non-compliant and be removed from consideration further in the process.

    7.7. At closing, all bid submissions, proposals, and included information and

    documentation becomes the property of the District.

    8. ON-SITE VENDOR PRESENTATIONS/DEMONSTRATIONS

    8.1. Successful short-listed vendors will be required to participate in on-site vendor presentations and solution demonstrations at Yarmouth Regional Hospital. Technical presentations will include but not limited to the system management. A technical representative will be required to attend to field any questions in regards to the proposed solution.

    8.2. Successful short-listed vendors must accept the responsibility for making

    their own arrangements and must cover all expenses for the visit.

    - Page 11 -

  • 9. INSURANCE AND LIABILITY

    Vendors must provide a complete copy of their valid insurance form or provide a letter from their insurance company indicating insurability for the protection of the vendor and their employees and any authorized subcontractors against claims for the property damage and personal injury including accidental death, in the following minimum amounts.

    Public Liability -$5,000,000.00 each occurrence. Property Damage -$5,000,000.00 each occurrence.

    10. INDEMNIFICATION

    The Vendor Agency will indemnify and hold the Health Care Agency harmless from and against all costs, actions, suits, claims, losses, expenses (including legal costs), liabilities, or damages arising from any action done by the Vendor, or by its servants, agents, employees, or students in relation to all matters arising out of this Agreement save and except where caused by the negligence or willful misconduct of the Health Care Agency, its servants, agents, employees or students. The Health Care Agency will indemnify and hold the Vendor harmless from and against all costs, actions, suits, claims, losses, expenses (including legal costs), liabilities, or damages arising from any action done by the Health Care Agency, or by its servants, agents, employees, or students in relation to all matters arising out of this Agreement save and except where caused by the negligence or willful misconduct of the Vendor, its servants, agents, employees or students.

    11. CSA STANDARDS

    All offered medical devices/equipment must be certified to all appropriate CSA Standards by a recognized agency. All components of the medical devices/equipment require this approval, individually, as well as the combined system. If the medical devices/equipment is supplied without such required certifications and labeling, the vendor shall be responsible for all testing and modification costs to make the equipment/system acceptable by CSA Standards.

    All power cords, including plugs, power bars, and power outlets must be hospital grade and CSA approved.

    12. DISCLOSURE OF INFORMATION

    12.1. Personal Information International Disclosure Protection Act (PIIDPA)

    Vendor acknowledges that in the performance of any Contract awarded hereunder it may obtain information concerning individuals which

    - Page 12 -

  • information is subject to protection in accordance with applicable legislation and regulation including, without limiting the generality of the foregoing, the Personal Information International Disclosure Protection Act (PIIDPA) Bill NO. 19 and any other applicable Act or regulation. Vendor agrees to safeguard any such information in accordance with all such legislation/regulation and use same solely to comply with its obligations under the awarded Contract.

    12.2. Confidentiality of Information

    Information pertaining to the District Health Authority obtained by the vendor as a result of participating in this contract is confidential and will not be disclosed without written permission from the District Health Authority.

    12.3. Notice of Disclosure

    Prior to beginning of this process, in June 2009, a wireless network was installed in the Yarmouth Regional Hospital for a 90 day evaluation. This equipment has been removed. Bidders should be assured that this evaluation will not be considered for this RFP process and any proposals will be evaluated on the objective criteria.

    13. INFECTION PREVENTION & CONTROL

    Appropriate measures must be taken to ensure patient safety during installation. Vendors must refer to Appendix F Environmental Protection.

    14. WRONG GOODS OR INCORRECT QUANTITIES RECEIVED

    It will be the responsibility of the vendor to correct any discrepancies in either the correct goods or the correct quantity of goods within two (2) business days of notification. There will be no restocking charges for any and all goods shipped incorrectly, which are returned to the vendor.

    15. TECHNOLOGY IMPROVEMENTS

    15.1. The District Health Authority will notify the vendor of its intent to evaluate new technology prior to the commencement of an evaluation process. Once notified, the vendor will then be given ten (10) days to notify the District if it has a comparable product. Once the vendor notifies the District that it does not have a comparable product, the District reserves the right to evaluate new technology for a period not to exceed three (3) months.

    15.2. Should, following the evaluation of the new technology, the District find the

    new technology favorable, the District will advise the vendor of such in

    - Page 13 -

  • writing, and the vendor will be allowed a period of three (3) months to produce comparable technology and submit same to the District. Should the new technology developed by the vendor prove to be comparable and competitively priced to that which was introduced by a competitor, the District will purchase same from the vendor.

    16. PROVINCIAL INITIATIVE CLAUSE

    16.1. The District Health Authorities, Western Nova Scotia, will order goods, service, and construction using a standard purchase order document.

    Other Identified User(s) requiring goods, services, and construction will contact the vendor directly. The user(s) will issue a purchase order for their requirements. The goods will be shipped to destination and invoiced in accordance with the purchase order instructions.

    16.2. The Identified Users authorized by the District Health Authorities, Western

    Nova Scotia to issue purchase orders against the resultant contract are:

    Capital District Health Authority; District Health Authority 4, 5, & 6; District Health Authority 7; Cape Breton District Health Authority; IWK/Grace Health Centre;

    17. USER TRAINING

    17.1. Include details on your user training, as well as, company educational courses for users.

    17.2. The vendor must provide knowledge transfer sessions to educate Information Systems Network Management staff on the management of the solution. Identify the minimal training required to operate/manage the proposed solution. Also identify any supplemental training available. Provide confirmation.

    17.3. The vendor will provide a technical overview to educate Information Systems staff and Clinical Engineering Staff. Provide confirmation.

    17.4. Formal training offerings should be identified and listed in the pricing table, Appendix G. Individual costing must be reflected in the pricing table, Appendix G. All applicable costs for training and travel expenses will be the sole responsibility of the vendor.

    17.5. Include the time frame required to provide such user training. 17.6. Include details of any video courses and/or in-service training available or

    other multimedia material available from your company.

    - Page 14 -

  • 18. PROJECT MANAGEMENT This equipment is envisioned to be installed over a period of years. Provide details of your approach to project management methodology and implementation of the technology. The vendor must describe how their solution and testing methodology will confirm the networks suitability as a life-critical network.

    19. INSTALLATION 19.1. The vendor must include details of the installation schedule .A rollout plan

    for installation of all wireless infrastructure components must be included, detailing timelines, labor, and parts required. Any dependencies on DHA staff for installation must also be specified.

    19.2. Wiring requirements must be identified and any required cabling, network equipment, and network services will be sourced by the District Health Authorities.

    19.3. The vendor must indicate if there are any requirements for Electrical Renovations and Mechanical Renovations.

    20. ACCEPTANCE TESTING

    Prior to finalizing the purchase, a letter of intent will be issued to the highest scored successful vendor to perform the following:

    1. The successful vendor may perform additional on-site RF surveys or use RF modeling tools to determine access point quantities and placement to provide required services. NOTE: If an on-site survey becomes part of your implementation plan, all costs associated to these surveys must be disclosed in the pricing table, Appendix G.

    2. The successful vendor must include a post-installation plan for acceptance of performance and security testing results.

    3. Thorough testing must be performed before allowing life-critical devices or data on the wireless network. This testing may be accomplished through network performance and security testing tools such as those offered by Ixia and Veriwave. The system shall be subject to and must pass incoming acceptance tests, performed by Information Systems. The system may be tested for compliance with the following:

    Applicable CSA standards and performance to the manufacturers specifications.

    The vendor must demonstrate that the network solution interoperates correctly with the existing facility networks.

    - Page 15 -

  • Simulate a complete user environment by running emulated or actual data, voice, and video services simultaneously on the wireless network.

    Analyze quality of experience (QoE) per user by measuring video quality metrics (MDI, VQMon) and voice quality scores (MOS).

    Analyze the effects on wireless hardware utilization of running multiple IPSEC encrypted data streams.

    Report on throughput, uptime, latency, jitter, QOS activity, and packet loss experienced during these tests.

    Generate malicious traffic for security testing. Test all fault-tolerance features of wireless solution and report results. Demonstrate that the functionality of all operating systems in use,

    applicable medical devices including life-critical physiological monitors, and handheld devices, operate as expected over the wireless network.

    Demonstrate client authentication, VLAN assignment, SSID assignment, rogue detection, and security settings.

    Demonstrate seamless roaming across access points, subnet boundaries, and captive portal devices (if applicable).

    Demonstrate automated setup of access point. Demonstrate guest access/authentication.

    The vendor will build in up to 30 days duration of post-installation to ensure any tuning, troubleshooting, and enhancements are completed before the WLAN solution is accepted by the DHA. In the event the successful candidate does not pass the acceptance testing requirements within the 30 day duration, the Districts will move on to the next probable candidate for testing until an appropriate candidate is determined through the testing acceptance phase.

    Information Systems has to accept that all the features in the system are fully functional and operates to their satisfaction.

    It should be understood, that the cost for acceptance testing, by the mutually agreed testing facility, shall be the responsibility of the successful vendor.

    21. DOCUMENTATION

    The following documentation will be provided at delivery of equipment.

    21.1. Two (2) Operators Manuals 21.2. Two (2) Operator Reference Cards and/or charts

    - Page 16 -

  • 22. WARRANTY / SERVICE

    The vendor must provide the following necessary information by fully completing the below table.

    Warranty It should be understood that the warranty period shall not begin until the

    equipment/system is approved by Information Systems at the respective site. Indicate the warranty period for this equipment/system, as well as, all of its components. Include details on exclusions or limitations.

    For the duration of the warranty period the equipment shall be maintained by the vendor at a level satisfactory to the District.

    Service Please provide cost in Appendix G of five (5) year post warranty full service contract. Indicate where servicing can be carried out in the event of failure of the equipment/system and/or one of the components of this system.

    Indicate location (s) of service technicians. Indicate how many service technicians are located at this location.

    Is there website access? If so, provide the address.

    Indicate your Guarantees on the following: Uptime; Response time for service calls placed Monday to Friday between the hours of 8:00am & 4:00pm;

    Response time for service calls placed OUTSIDE OF Monday to Friday between 8:00am & 4:00pm;

    On-site Response time for service calls placed Monday to Friday between the hours of 8:00am & 4:00pm;

    On-site Response time for service calls placed OUTSIDE OF Monday to Friday between 8:00am & 4:00pm;

    Indicate the location of where spare parts can be obtained during both warranty and

    - Page 17 -

  • non-warranty period. Indicate the parts supply time Guarantee and what remedy will be available should this guarantee not be met.

    Indicate if loaner equipment is able to be provided for use during repairs both during the warranty and out of warranty periods.

    Indicate the availability of Technical Service Bulletins for the IT department for the life of the equipment/systems either in print or electronically.

    Based upon vendor/manufacturer experience, include details of:

    replacement parts based on expected incidence of breakdowns & wearing out of parts;

    mean time between failures; Provide details of any opportunity to use the Districts on-site resources to assist with the servicing of any systems. Include details of training costs and service agreement cost savings should this be considered. Do not include the fee in this section; any costs related must be included in the pricing tables, Appendix G.

    Software Service

    Provide policy on notification of hardware and software updates on this equipment/system through its life expectancy.

    Provide a description of the upgrade policy after warranty periods and indicate if there will be a chargeable fee. Do not include the fee in this section; any costs related must be included in the pricing tables, Appendix G.

    Indicate if all functional software upgrades will be provided free of charge during the warranty period.

    23. SPARE PARTS Vendor to provide the District with a listing of suggested parts.

    - Page 18 -

  • Vendor represents and warrants that all parts supplied to the District are in compliance with the Original Equipment Manufacturers (OEM) specifications for such parts.

    24. PRODUCT SUPPORT

    End-of-Support dates for components of the proposed solution must be clearly specified. A response must be included.

    25. RECURRING TECHNOLOGY ISSUES

    In the event that there are recurring problems associated with technology issues during the lifetime of the equipment, the vendor will be responsible to rectify all outstanding issues and be responsible for all costs associated with the repairs.

    26. DATE OF MANUFACTURE

    All equipment supplied to the District shall be new and have been manufactured within six (6) months of delivery.

    27. REFERENCES

    Vendors must include three references for the installation of this equipment, preferably from clinical sites within North America, complete with name and the phone number, so that the District may contact such references.

    28. BASIS OF SELECTION

    28.1. To be considered responsive, a bid will meet all of the mandatory requirements of this solicitation. Bids not meeting all of the mandatory requirements may be given no further consideration.

    28.2. Responsive proposals will be evaluated based on the following selection

    criteria: a) Proposed Solution 20 points (Overall Solution, Compliance, Training ..) b) Project Management Approach 10 points (Project Management, Implementation, Installation,.) c) Technical Solution 50 points (Appendices Specifications, ) d) Warranty & Service 20 points e) References and Vendor Profile 10 points f) On Site Vendor Presentations/Demonstrations 40 points g) Pricing Proposal 40 points h) Value Added Items 10 points

    - Page 19 -

  • 28.3. In order to be short-listed for further consideration in the selection process

    vendors will be one of up to five (5) highest scores that meet the requirements of a), b), c), d) and e).

    28.4. The scores of up to five (5) short listed vendors will carry forward and be added

    to their scores for selection criteria f, g, and h following the completion of the on-site presentations/demonstrations.

    28.5. The District reserves the right, at its discretion, to clarify any bid after closing

    by seeking further information from that bidder without becoming obligated to clarify or seek further information from any or all other bidders. However, any clarifications sought will not be an opportunity either to correct errors or change their bids in any substantive manner.

    29. NEGOTIATION WITH BIDDERS

    The District reserves the right in its sole discretion to negotiate the final terms and conditions of this RFP with the most probable candidate for award prior to award of the RFP. If the District is unable to reach an agreement satisfactory to the District, the District reserves the right to end negotiations with this candidate and to proceed negotiations with the next probable candidate for award prior to award of the RFP. The District shall have no liability to any other bidder as a result of such negotiations or modifications.

    30. PERIOD OF CONTRACT

    The period of the resultant contract will be five (5) years with an optional two (2) years commencing on date of award. The period of the resultant service contract will be five (5) years post warranty with an optional two (2) years.

    31. ASSIGNMENT OF RFP/AWARDED CONTRACT

    The Proponent's Proposal, and/or the Contract resulting from the acceptance of a Proposal, may not be assigned, in whole or in part, by the Proponent without the prior written consent of the Owner, which consent may be arbitrarily withheld.

    32. ACCEPTANCE/REJECTION The District thanks all interested parties for their efforts in meeting our request and expect your proposal to be valid for a period of not less than one hundred and eighty (180) days.

    - Page 20 -

  • The District reserves the right to waive informalities in or reject any or all proposals. The District reserves the right to cancel this process at any point at the discretion of the District.

    The District reserves the right to accept the proposal which best suits the aforementioned requirements while offering the best value to the District.

    Vendors not successful in obtaining the contract will receive a notice of same. Contract may be awarded to one (1) or more vendors.

    33. TERMINATION

    33.1. In the event of breach of any provision of this agreement, the non-breaching party will notify the breaching party, in writing, of the specific nature of the breach and will request that it be cured. If the breach is not cured within thirty (30) days of such notice, the non-breaching party may immediately terminate this agreement upon written notice.

    33.2. The District will immediately terminate the agreement/contract upon

    occurrence of any of the following events. 33.2.1. Insolvency of manufacturer. 33.2.2. Proceeding against vendor under law relating to bankruptcy,

    insolvency, or relief of debtors. 33.2.3. Failure to comply within the requirements applicable to the

    vendors performance of service under this agreement. 33.3. The District reserves the right to annually review the agreement with the

    vendor at the end of each contract year prior to proceeding with the remaining term of the agreement. If the review results in non-performance of the vendor, the District may choose, at that time, not to continue with the agreement.

    33.4. If the successful bidder does not commence work when required or manifests

    an intention not to perform the obligations of the contract: 33.4.1. the District may award the contract to another party; 33.4.2. the successful bidder will pay any additional cost incurred by the

    District as a result of the successful bidders failure to commence the work or complete the obligations of the contract;

    33.4.3. in the case where a bid security was a required component of the process, the bid security in the form of a certified cheque will be forfeit or the authority may enforce the bid bond, as the case may be; and

    33.4.4. if a certified cheque is forfeited, the District will retain the difference in money between the amount of the successful bidders

    - Page 21 -

  • price and the amount for which the authority legally contracts with another party to perform the obligations under the contract, and the authority will refund the balance, if any, to the bidder.

    34. PAYMENT SCHEDULE

    34.1. Indicate in your pricing proposal the proposed payment schedule. 34.2. A minimum 10% of the full purchase price will be retained by the District

    pending completion of all requirements of this RFP and any subsequent negotiations.

    34.3. Should the retention remain outstanding due to vendor non-performance for a

    period exceeding one (1) year the District will issue a final notice to the vendor detailing the outstanding issues which remain. The vendor will be provided a final thirty (30) days from the date of this notice to complete the identified issues. Failure to remedy this situation following this notice will result in forfeiture of the retained amount by the vendor.

    35. VALUE-ADDED COMPONENTS

    The District will consider the value-added components of a proposal. To be scored, these value-added components will be fully disclosed at the time of the proposal and included in Part Two of the submission pricing. While the format of the proposal will be based on the Districts Request for Proposal, it is the obligation of the bidder to clearly outline all such value-added components of the submission. All value-added components will be listed separately with their values shown.

    36. MANDATORY CRITERIA ACKNOWLEDGMENT

    This form must be completed and included as part of all submissions.

    36.1. I/we made following certification and assurance as a required element of this RFP that the truthfulness of the facts affirmed here and the continuing compliance with these requirements are condition that apply to it this RFP or the agreements entered into pursuant to this RFP.

    36.2. I/we certify that this bid is made without any connection, knowledge,

    comparison of figures, or arrangements with any other company, firm, or person providing a bid for the same work and is in all respect fair and without collusion or fraud.

    36.3. I/we agree to comply with all of the mandatory terms, mandatory conditions,

    and mandatory provision as outlined herein, understanding that such conditions and provisions apply to this RFP of the Agreement entered into pursuant to this RFP.

    - Page 22 -

  • 36.4. Proposals to include the following table, indicating with a checkmark ()

    that the proposal meets the mandatory criteria, and providing your proposal page number that contains information to verify that the criteria has been met.

    RFP Section No. Mandatory Criteria

    Proposal Page No.

    1 Introduction 2 Profiles/Description of Locations 3 Definitions 4 Instructions to Bidders 5 Addenda 6 Questions 7 Proposal Submission 8 On Site Vendor Presentations/Demonstrations 9 Insurance and Liability 11 CSA Standards 13 Infection Prevention and Control 15 Technology Improvements 17 User Training 18 Project Management 19 Installation 20 Acceptance Testing 22 Warranty / Service 24 Product Support 26 Date of Manufacture 27 References 28 Basis of Selection 29 Negotiation With Bidders 30 Period of Contract 32 Acceptance/Rejection 36 Mandatory Criteria Acknowledgement &

    Authorized Signatures

    37 Appendix A Applications and Wireless Devices Requirements

    38 Appendix B Network Infrastructure 39 Appendix C Wired Network Infrastructure for

    Emergency Room and Cancer Care

    40 Appendix D Technical Requirements 41 Appendix E Component Capacity

    Requirements

    42 Appendix F Environmental Protection 43 Appendix G Pricing Tables

    Failure to provide the information may result in the submitted proposal being declared invalid.

    - Page 23 -

  • 36.5. Authorized Signatures

    Authorized Signature:

    Print Name:

    Position:

    Date:

    Telephone Number:

    Fax Number:

    Email Address:

    Authorized Signature:

    Print Name:

    Position:

    Date:

    Telephone Number:

    Fax Number:

    Email Address:

    Mailing Address of Vendor:

    - Page 24 -

  • 37. APPENDIX A APPLICATIONS AND WIRELESS DEVICES REQUIREMENTS

    Appendix A-Applications and Wireless Devices Requirements

    Initially, the Valley Regional Hospital Emergency Room wireless network will only support patient monitors and the YRH Cancer Care wireless network will provide visitor and patient access to the internet. The following descriptions provide some detail on the initial requirements for these areas as well as expected future usage. The systems quoted must meet or exceed the requirements specified in this document.

    For each section the response must be of the form compliant, non-compliant or not applicable. Failure to provide this minimum information may be cause for the proposal to be rejected.

    Wireless Network Requirements for Valley Regional Hospital Emergency Room

    The following are Spacelabs Patient Monitoring requirements for wireless networking for their equipment:

    Indicate Compliance, Non Compliance or Not Applicable. Any additional detail to enhance the

    response would be an asset. Solution must be able to support five 802.11a/b/g Spacelabs Ultraview SL 2600 portable monitors providing central surveillance during transport and uninterrupted collection of vital patient data.

    Signal strength from access points measured at any location within any cell shall be > -75 dBm minimum, or > -65 dBm in areas where the transmission path is likely to suffer from intermittent increased attenuation.

    A minimum of +10dB signal strength above the ambient noise floor in all coverage areas.

    For 802.11a and/or 802.11g configured monitors require a minimum of 5.5 Mbps dedicated bandwidth

    Spacelab Monitors multicast data requires network infrastructure that supports IGMPv1,v2 or v3 compatible packets and IGMP Snooping

    - Page 25 -

  • Access points must be able to support reliable roaming that does not interrupt the multicast stream. Spacelabs wireless monitors operate with UDP/IP packets and rely on the integrity of the network for delivery. The following are additional requirements for wireless networking for this area:

    Indicate Compliance, Non Compliance or Not Applicable. Any additional detail to enhance the

    response would be an asset. The initial set of access points must cover the Emergency Room. A site-survey was recently conducted for this initial coverage area. Six access points will be required to meet the current and anticipated needs of the Emergency Room area. Exact placements of access points need not be determined until the successful proposal is announced and implementation planning has begun.

    Cancer Care Guest Access for Yarmouth Regional Hospital

    The following are requirements for wireless networking for this area:

    Indicate Compliance, Non Compliance or Not Applicable. Any additional detail to enhance the

    response would be an asset. The initial set of access points must cover the Cancer Care Center. Approximate number and location of access points has been calculated. Five access points will be required to meet the current and anticipated needs of the Cancer Care Centre. Exact placements of access points need not be determined until the successful proposal is announced and implementation planning has begun.

    Must support Internet access for up to twenty concurrent guest-owned portable computers with 802.11a, b, g, and n network interfaces. Access to the service must be available through both an open service and a captive portal with username and passwords which can be administered by the staff of the clinic. Must provide internet access through an existing15 Mbps ISP cable modem.

    - Page 26 -

  • Future Applications

    The following are requirements for wireless networking for future applications:

    Indicate Compliance, Non Compliance or Not Applicable. Any additional detail to enhance the

    response would be an asset. The solution provided must be able to service other types of wireless medical devices, such as infusion pumps and additional applications which may include wireless patient care terminals, wireless VOIP, general network access for staff, and location-based services (RFID or WiFi). The tri-district device count could reach 800 wireless laptop computers, 1000 smart phones, 700 medical devices, and 1000 RFID-tagged assets. The proposed solution must scale to support these devices? Proposals submitted should be based on the applications requiring the most AP-density.

    - Page 27 -

  • 38. APPENDIX B NETWORK INFRASTRUCTURE

    Appendix B-Network Infrastructure

    Current Network within the Tri Districts

    The information technology infrastructure within SSH, SWH, and AVH consists of the following: Microsoft Windows Server 2003 R2 SP2 servers with 1Gbps Ethernet connectivity; Microsoft Active Directory 3 domains

    in a single forest; 14 interconnected sites with 100 Mbps for larger sites and a minimum of T1 for smaller; Windows XP SP3 workstations with 100Mbps; Primarily 3Com Enterprise Stackable 100 Mbps Ethernet switches for networking mixed with new HP Procurve 2600 and 2800 series switches; Wireless 802.11abg network at South Shore Regional Site; Communications over the TCP/IP version 4 protocol suite; Symantec Endpoint Protection 11

    (SAV 10.x minimum); WSUS version 3.0; Meditech C/S is the primary health information system

    The solution provider must provide the compliance details for the mandatory and preferred specifications. For each section the response must be of the form compliant, non-compliant or not applicable. Failure to

    provide this minimum information may be cause for the proposal to be rejected.

    Mandatory Specifications: Indicate Compliance. Any additional detail to enhance the response would be an asset.

    Solutions must not require major changes to the information technology infrastructure listed above

    Any proposed workstations and servers must be managed by the corporate antivirus and patch management solutions or the solution provider must demonstrate that this functionality is included and operational in their proposed solution. Security controls to applications and hardware shall comply with the principle of least privilege. Solution provider must provide details on the function and configuration of these controls. If solution provider requires remote access for support, this must be through our provincial VPN solution or vendor must demonstrate a secure alternative that is PIPEDA compliant. Solution provider must provide details and knowledge transfer regarding the data storage, security, backup and system management.

    Permanent storage of corporate data is not permitted on open access devices.

    - Page 28 -

  • The solution provider will provide for each software component a complete set of documentation for users and administrators. The documentation can be printed, on removable media, or downloadable. Software shall be appropriately licensed. Documentation for the licensing of this software must be provided. Proposals must include method to securely erase corporate data before removal from our facilities.

    Host names must comply with DHA naming standards

    Preferred Specifications: Indicate Compliance, Non Compliance or Not

    Applicable. Any additional detail to enhance the response would be an asset.

    Any proposed servers should run Microsoft Windows Server 2008 (64-bit) or 2003 R2 SP2 (32-bit) either on a physical server or an ESX version 3.x virtual machine. Any proposed server hardware should be HP Proliant BL460c or DL380 G6. Any proposed workstations should run Microsoft Windows XP SP3. Any proposed workstations should be business class Compaq 7000 series or 5000 series Any proposed workstations and servers should be joined to our Active Directory domain(s). If not, an administrator-level username and password will be provided to Information Systems.

    Proposed user authentication should be integrated with our Active Directory domain(s). The solution should be able to accommodate future growth. Solutions that include printing requirements should support use of Windows Server 2003 print services. Proposal should include a provision for customer access to on-line support knowledgebase. Solutions requiring office productivity software should be compatible with Microsoft Office versions 2003 and 2007. Solutions proposing wireless networking using IEEE 802.11 standards should be Wi-Fi Alliance certified and configurable to avoid interference with existing systems.

    - Page 29 -

  • Any required interfaces to our clinical systems should use HL7 version 2.3 or later and the solution provider should be a member of HL7 Canada or an HL7 affiliate. Any required device drivers should be WHQL-certified. Microsoft Internet Explorer 7.x for any proposed browser.

    Microsoft SQL 2005 for any proposed database

    IIS Version 6.x for any proposed web servers. Sun JVM 1.5x for any proposed for Java Virtual Machine requirements.

    Wireless Network Integrations

    Specifications Indicate Compliance, Non Compliance or Not

    Applicable. Any additional detail to enhance the response would be an asset.

    The vendor must identify any services that are required on the network for the proposed solution to operate as designed (e.g. DHCP services, DNS services, RADIUS services, email services, etc.)

    Based on the diagrams supplied in Appendix C- WIRED NETWORK INFRASTRUCTURE FOR EMERGENCY ROOM AND CANCER CARE, the vendor must identify any cabling installations and equipment upgrades needed on the wired infrastructure to provide Power over Ethernet to wireless components. The vendor must also identify any wired network upgrades or configurations needed to maintain fault tolerance and failover where wireless communications traverse the wired infrastructure. Note: Required cabling, network equipment, and network services will be sourced by the District Health Authorities.

    - Page 30 -

  • Life Critical Network

    Specifications Indicate Compliance, Non Compliance or Not

    Applicable. Any additional detail to enhance the response would be an asset.

    Networks deployed in a healthcare setting are more critical than a normal enterprise network due to the life-impacting nature of the data being sent. We refer to this type of network as a life-critical network and this must be a major consideration in the design and implementation of the wireless LAN. The wireless network must be an enterprise-class network that has been verified to operate as it was designed and validated for its intended uses, including the transmission of life-critical patient data. The initial life-critical application of the VRH ER network will be to provide mobility for patients connected to wireless patient monitors that report patient physiological readings to central monitoring stations and a central database.

    - Page 31 -

  • 39. APPENDIX C WIRED NETWORK INFRASTRUCTURE FOR EMERGENCY ROOM AND CANCER CARE

    - Page 32 -

  • - Page 33 -

  • 40. APPENDIX D TECHNICAL REQUIREMENTS

    Appendix D-Technical Requirements

    The following specifications define the technical requirements needed by the three districts for an enterprise wireless solution.

    The solution provider must provide for each section a completed response. Failure to provide this information may be cause for the proposal to be rejected.

    Management Specifications: Detailed Response

    Vendor will describe the system management of their solution. The description, at minimum, must cover the following:

    hardware , software and licensing required to manage the solution

    centralization and distribution of management

    and administration

    pre-defined and customizable reporting for

    usage, configuration, alarms and system inventory

    system status, event logging, alerting and

    alarms

    real-time and historical data for system

    performance

    effect on wireless coverage during maintenance

    activities such as firmware upgrades and software updates

    - Page 34 -

  • change management features for modifying configuration of devices

    Radius for administrator and user

    Authentication, Authorization, and Accounting.

    Integration Specifications Detailed Response

    Users must be able to authenticate to the wireless network at all sites within the Tri-Districts with the exception of South Shore Regional and access network resources without changes to their wireless configuration.

    South Shore Regional currently has their own wireless network; however we are looking for a solution to integrate to your proposed solution. The hardware at the location in summary consists of 5 WS-C3550-24PWR-SMI Power over Ethernet (PoE) switches, 53 Cisco AIR-AP1231G-A-K9 access points (AP)- ( 51 in infrastructure mode and 2 as primary and secondary Wireless Domain Servers), a Cisco Wireless LAN Solution Engine (WLSE) and a Cisco Secure ACS (Access Control Server) .

    Architecture Specifications Detailed Response Vendor will provide details on the architecture of the solution which at minimum must include the following:

    an overview of the architecture of the wireless

    solution (i.e. controllers, thick or thin access points, management servers etc.)

    description of the recommended access points

    for the solution and their specifications including PoE requirements, antenna configurations (built-in and optional), number of BSSIDs and VLANS supported, outdoor models, etc

    - Page 35 -

  • ability to configure access points in a mesh configuration

    operation of access points at small off-site clinics or offices

    availability and operation of location-based

    services

    ability to customize radios to meet the

    requirements of specific areas within the building

    identification of all physical, technical and other

    dependencies of the solution upon existing DHA resources such as physical space, HVAC, power, connectivity and network bandwidth requirements;

    details of how the wireless network can be

    expanded to service the three health districts must be provided. This should include hardware upgrades, replacements, or additions required, licensing changes, software changes, and AP quantity limitations for the solution.

    System Planning and Deployment Specifications Detailed Response

    Describe how the solution aids in the planning of coverage and capacity for the wireless devices and users. At minimum, the following points must be described:

    planning tools for the deployment of access points and different types of traffic

    integration of floor plans and file formats

    supported

    pre-configuration and deployment of access points in layer 2 and layer 3 environments

    - Page 36 -

  • any requirements for configuration of edge switches and routers

    any requirements for configuration of district

    DHCP or DNS servers

    Network Reliability Specifications Detailed Response

    The wireless solution must be designed such that system availability is appropriate for a life-critical network. Response will include at least the following points:

    description of any redundancy built-in or available for controllers and access points

    process for restoring configurations on controllers or access points in case of failure or misconfiguration

    ability to create a self-regulating and self-healing wireless network through automatic adjustment of RF settings such as channel, transmit power, etc.

    effect on users in the case of failure of a controller or access point

    Traffic Management and QoS Specifications Detailed Response

    Network performance should be able to be managed by the system in order to provide the best user experience possible. Provide a description of how the solution manages network traffic including:

    description of how traffic between the client and

    other hosts is forwarded

    any ability to locally switch data from the AP to edge-switch

    effects of this traffic flow on the LAN core,

    LAN edge and WAN

    description of Quality of Service controls to classify and prioritize different traffic

    - Page 37 -

  • any support for per client bandwidth throttling to prevent monopolization of network capacity

    provisions for dynamic allocation of wireless

    clients among access points for optimal performance

    description of how VLANS are assigned to

    wireless clients and how they are configured on the access points and controllers

    roaming across IP subnets, between access

    points and wireless switches, and across any similar boundaries

    customizable captive portal authentication

    mechanism with full reporting which will allow guest users to gain access to the resources for which they are authorized

    how the solution insures that time-sensitive data

    such as voice packets has appropriate flow characteristics such as jitter, latency and bandwidth.

    Describe how the 802.11n environment handles

    slower legacy clients using 802.11abg

    For each of the below sections the response must be of the form compliant, non-compliant or not applicable. Failure to provide this minimum information may be cause for the proposal to be rejected.

    Security Specifications Indicate Compliance, Non Compliance or Not

    Applicable. Any additional detail to enhance the response would be an asset.

    The wireless solution must include support for security standards and techniques as described below:

    IPS (Intrusion Prevention System) capabilities

    that analyze all connected APs and report detected attacks

    Access control lists and firewalls

    Rogue access point and rogue client detection

    security (over the RF and wired networks)

    - Page 38 -

  • Ability to isolate rogue access points on the network

    WPA, WPA2, and WEP security protocols

    Ability to control peer-to-peer traffic-flow

    amongst wireless clients to mitigate security threats

    Wireless Networking Standards Indicate Compliance, Non Compliance or Not

    Applicable. Any additional detail to enhance the response would be an asset.

    The wireless network must be capable of supporting the following:

    802.11a, 802.11b, 802.11g and 802.11n

    802.3at or 802.3af for Power over Ethernet

    802.11e for Quality of Service enhancements

    802.1Q for VLAN tagging

    All radio communication devices will comply

    with relevant Industry Canada regulations.

    - Page 39 -

  • 41. APPENDIX E COMPONENT CAPACITY REQUIREMENTS In the following table, for each component of the solution indicate the thresholds that trigger additional purchases (e.g. exceeding controller capacity, requiring new license blocks, requiring software changes to handle growth, incremental maintenance, etc). Please remove the examples from the table.

    Component Proposed Limitations on Use or Capacity

    Limit

    Component(s) Needed to Exceed Limitations or Capacity of Column 1 Component

    E.g. Controller X 50 APs Additional Controller X E.g. License Pack Y for Management Software

    50 APs License Pack Upgrade Z additional APs

    - Page 40 -

  • 42. APPENDIX F ENVIRONMENTAL PROTECTION

    1 INTRODUCTION

    .1 A common situation for the development of indoor air quality problems is a construction or renovation project taking place in or around an occupied space. Examples often include:

    .1 Improper isolation of the construction areas. .2 Damage or open sections of the ventilation systems. .3 Construction materials left in or near occupied spaces. .4 Poor housekeeping during the project. .5 Indiscriminate use and poor ventilation of solvents, paints, adhesives,

    etc., during the project construction. .6 Improper removal and disposal of existing materials.

    .2 There are several sources of potential contamination during a construction/renovation project. These include:

    .1 Demolition Activities: Demolition activities release dust, biological contaminants, and fibrous materials into the air. Asbestos control is essential. Insulation in ceilings and walls, wall coverings, and ceiling tile all have a high fiber content which may produce substantial fibrous materials during demolition. Total suspended particulate levels may be very high with a significant portion of the total being of the respirable particle sizes.

    .2 Construction: Construction introduces additional dust and fibrous materials. Many construction materials used today emit a range of volatile organic compounds, especially formaldehyde. All glues, vapors, and gases rise from solvents used to prepare surfaces for bonding, and emissions from welding and soldering can introduce a range of metals into the air.

    .3 Finish Work and Materials: Final finishing and decorating of the renovated spaces can introduce strong odors and more VOCs. Solvents, paints and varnishes, and adhesives, and other glues all add to the accumulation of these irritating compounds.

    2 ENVIRONMENTAL PRECAUTIONS

    .1 It will be the sole responsibility of the Contractor to ensure the construction is carried out in a manner that is consistent with CSA Z317.13-07 Infection Control During Construction or Renovation of Health Care Facilities so as to minimize the risk of indoor air quality problems and risk to occupant safety.

    All areas of construction included on this Tender will require Preventative Measure III. It should be noted that as Preventative Measure III is to be followed, both Preventative Measures I & II are also included.

    - Page 41 -

  • Contractors planning to submit a tender for this project shall familiarize themselves with the CSA Z317.13-07 Standard before submitting their bid and before construction work begins. The following procedures shall be strictly enforced by the Contractor and all sub-contractors employed by the Contractor. The following excerpt from CSA Z317.13-07 is a summary of the requirement for Preventive Measures III Category that applies to this project. It is presented for general information and awareness. It is the contractors responsibility to review the entire standard and agree to procedures and protocol with the Project Manager and Infection Control Office before commencing work.

    8.3 Preventive Measure III 8.3.1 Before Construction Preventive Measures I and II shall be followed. 8.3.2 During Construction 8.3.2.1 Engineering or maintenance staff or contractors shall follow Preventive Measures I and II and a) erect an impermeable dust barrier, from the true ceiling (includes the areas above false ceilings) to the floor, consisting of two layers of 0.15 mm (6 mil) fire-retardant polyethylene or gypsum board. The dust barrier shall remain in place until the project is complete and the area has been cleaned thoroughly and inspected. After the construction has been completed, the dust barrier shall be removed to prevent the spread of dust and other debris particles adhering to the barrier; b) vacuum mechanical and electrical systems and spaces above drop or false ceilings, if necessary; and c) remove protective clothing each time they leave the construction area and before entering patient care areas. 8.3.2.2 Engineering or maintenance staff or contractors shall follow Preventive Measures I and II and a) disable the ventilation system and seal duct openings in the construction area until the project is completed; b) maintain negative pressure within the construction area by using portable HEPA filterequipped air filtration units that include pressure gauges and an alarm. Filters shall be monitored and replaced if clogged or functioning below the manufacturers specifications; c) ensure that the air is exhausted directly outside and away from intake vents, or filtered through a HEPA filter before being recirculated; and d) ensure that the ventilation system is functioning properly and is cleaned if contaminated by soil or dust after the construction project is complete 8.3.2.3 Engineering or maintenance staff or contractors performing plumbing work shall follow Preventive Measures I and II. 8.3.2.4 Engineering or maintenance staff in the construction area shall follow Preventive Measures I and II and clean outside the work area with a HEPA filterequipped vacuum cleaner every day or more frequently if necessary. 8.3.2.5 Medical or nursing staff shall follow Preventive Measures I and II. 8.3.2.6 Environmental services staff shall follow Preventive Measures I and II and a) increase the frequency of cleaning in areas adjacent to the construction area while the project is underway;

    - Page 42 -

  • b) wet mop and vacuum the area with a HEPA filterequipped vacuum cleaner as necessary and when work is complete; and c) wipe horizontal work surfaces with a disinfectant. 8.3.2.7 Infection prevention and control personnel shall follow Preventive Measures I and II and a) in collaboration with environmental services staff, ensure that the construction area is thoroughly cleaned when work is complete; b) inspect the integrity of the dust barriers; and c) in collaboration with the facility project manager, designate a traffic pattern for construction workers that avoids patient care areas and a traffic pattern for clean or sterile supplies and equipment that avoids the construction area. 8.3.2.8 Medical or nursing staff shall follow Preventive Measures I and II and a) ensure that patient care equipment and supplies are protected from dust exposure; b) ensure that patients do not go near the construction area; c) ensure that staff do not visit the construction area; and d) report discolored water and water leaks to maintenance and infection prevention and control personnel.

    .2 Additional requirements for access, ceiling and cleaning work areas.

    .1 All demolition and construction activities must be reviewed and approved by the Project Coordinator and Infection Control Office prior to start of work and periodically throughout the duration of the project.

    .2 Isolation of the construction area is mandatory. .1 Erect professionally prepared signage which indicates construction in progress. Include

    in the signage, the name of the space being developed. .2 Negative Pressure: A system which extracts air directly from the work area, and

    discharges this air directly outside the work area to the outside of the building. All exhausted air is to pass through a HEPA filtering system before discharge to exterior. Place negative air pressure units in the area to be constructed in order to maintain a continuous negative pressure within the construction space. The construction area MUST be kept at a negative pressure relative to the occupied spaces and 100% exhausted to the outside of the building. Ventilation rates must be maintained at the minimum rate of two air changes per hour. A pressure

    drop of -0.020 inches of water (-5 Pa) across the barrier must be maintained at all times as determined by a continuously measuring device.

    .3 Seal all supply and exhaust diffusers. .4 Carefully remove the minimum number of ceiling tiles necessary to inspect

    partitions above ceiling and seal all penetrations in partitions above and below ceiling. HEPA vacuum above remaining ceiling tiles and grid and above existing ductwork to remove loose dust prior to removal.

    .5 Submit written confirmation to the Project Manager that the construction site has been tightly sealed and negative pressure has been achieved.

    .6 The mechanical contractor shall disconnect existing supply and exhaust ductwork and securely seal remaining ducts immediately to prevent contamination.

    .7 Provide appropriate fire extinguishers in each room for the duration of the construction period.

    .8 Mobilize construction materials, staff and equipment to begin the project.

    - Page 43 -

  • .3 The Contractor shall ensure site clean-up is carried out at the end of each working day. This includes partially used containers of solvents, paints, caulking, adhesives and ensuring that these are removed from the site. All construction debris shall be removed from the site at the end of each day, either to an approved dumpster outside the building or removed completely from the property. Floor is to be HEPA vacuumed at the end of each day.

    .4 The sub-trades will submit, at the beginning of the project, a complete list of the finish materials to be used during the project, including:

    .1 Manufacturer, make and type of all adhesives used. .2 Manufacturer, make and type of all caulking used. .3 List of all solvents to be used during the work. .4 List of manufacturer and type of paint, varnish, etc., used during the work. .5 WHMIS sheets must be submitted prior to materials being delivered to the site.

    3 RESPONSIBILITY .1 The Owner and the Contractor will be responsible for strictly enforcing the above

    procedures. In the event of a violation of any of these requirements, the Owner will instruct the Contractor to rectify the violation immediately. In the event the Contractor does not respond within two hours immediately following notification by the Owner, the Owner may take whatever remedial action is required. All costs incurred by the Owner, as a result of a failure to adequately respond by the Contractor, will be deducted from the lump sum contract price for the work. In all cases, the cost to maintain the site as described above is the responsibility of the Contractor.

    - Page 44 -

  • 43. APPENDIX G PRICING TABLES Pricing Tables (must be included in a separate, marked, sealed envelope) Total acquisition, implementation, and recurring costs including all components, licensing, support contracts, and maintenance contracts for the proposed wireless networks must be clearly defined. Please itemize all required purchases in detail and include pricing in the tables below. Highlighted Yellow coverage areas are the only coverage areas being purchased initially. For cost comparisons please base pricing of the solution on the estimated access point quantities which are provided.

    SSDHA Item(s) Qty Unit Cost

    Extended Unit Cost

    Recurring Cost

    Extended Recurring

    Cost 100% of SSRH (67

    AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of QGH

    (31 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    - Page 45 -

  • Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of FMH

    (45 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    - Page 46 -

  • Expansion 100% of Dawson (6 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Extra cost per AP installation when tenting is required

    SWNDHA Item(s) Qty Unit Cost Extended Unit Cost

    Recurring Cost

    Extended Recurring

    Cost Cancer Care Centre

    (5 AP )

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing

    - Page 47 -

  • outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 50% of YRH (additional

    113 AP )

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of YRH (additional

    118 AP)

    Itemized Hardware Costs

    - Page 48 -

  • Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of RH (27 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost

    - Page 49 -

  • not included in the above sections

    Expansion 100% of DGH (40 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Extra cost per AP installation when tenting is required

    AVDHA Item(s) Qty Unit Cost Extended Unit Cost

    Recurring Cost

    Extended Recurring

    Cost VRH Emergency

    Room Area (6 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    - Page 50 -

  • Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 50% of VRH

    (additional 55 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    - Page 51 -

  • Expansion 100% of VRH

    (additional 61 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of ACHC (15 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement

    - Page 52 -

  • Training Costs Share Service

    Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of WKM (7 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of Chipman (23

    AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing

    - Page 53 -

  • outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of EKM (13 AP)

    Itemized Hardware Costs

    Itemized Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Expansion 100% of SMH (55 AP)

    Itemized Hardware Costs

    Itemized

    - Page 54 -

  • - Page 55 -

    Licensing Costs

    Itemized Maintenance/ Support Costs

    The following are to be included in this category: Full Service Pricing

    Option Share Service

    Pricing Option Indicate rates for on

    call & servicing outside of a service contract

    Software/Firmware Upgrade Costs

    Itemized Other Costs

    The following are to be included in this category: Formal Training for

    Network Administrators

    Supplement Training Costs

    Share Service Training Costs (if available)

    Possible Survey Fees if required

    Any other misc. cost not included in the above sections

    Extra cost per AP installation when tenting is required

    1Allpricingmustexcludetaxes2Tablecellsmaybesplitorresizedtoaccommodateasmanyitemsasrequiredwhilemaintainingreadability.

    3. DEFINITIONS4. INSTRUCTIONS TO BIDDERS5. ADDENDA6. QUESTIONS7. PROPOSAL SUBMISSION8. ON-SITE VENDOR PRESENTATIONS/DEMONSTRATIONS9. INSURANCE AND LIABILITY10. INDEMNIFICATION11. CSA STANDARDS 12. DISCLOSURE OF INFORMATION13. INFECTION PREVENTION & CONTROL14. WRONG GOODS OR INCORRECT QUANTITIES RECEIVED 15. TECHNOLOGY IMPROVEMENTS 16. PROVINCIAL INITIATIVE CLAUSE17. USER TRAINING18. PROJECT MANAGEMENT19. INSTALLATION20. ACCEPTANCE TESTING21. DOCUMENTATION22. WARRANTY / SERVICE 23. SPARE PARTS 24. PRODUCT SUPPORT25. RECURRING TECHNOLOGY ISSUES26. DATE OF MANUFACTURE27. REFERENCES28. BASIS OF SELECTION29. NEGOTIATION WITH BIDDERS30. PERIOD OF CONTRACT31. ASSIGNMENT OF RFP/AWARDED CONTRACT32. ACCEPTANCE/REJECTION33. TERMINATION34. PAYMENT SCHEDULE35. VALUE-ADDED COMPONENTS36. MANDATORY CRITERIA ACKNOWLEDGMENT37. APPENDIX A APPLICATIONS AND WIRELESS DEVICES REQUIREMENTS38. APPENDIX B NETWORK INFRASTRUCTURE39. APPENDIX C WIRED NETWORK INFRASTRUCTURE FOR EMERGENCY ROOM AND CANCER CARE 40. APPENDIX D TECHNICAL REQUIREMENTS41. APPENDIX E COMPONENT CAPACITY REQUIREMENTS42. APPENDIX F ENVIRONMENTAL PROTECTION1 INTRODUCTION2 ENVIRONMENTAL PRECAUTIONS

    43. APPENDIX G PRICING TABLES