mmis job+aid provider portal: how to check claim status · healthcare portal job +aid armedicaid...
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HEALTHCARE PORTAL JOB+AID
ARMEDICAID HEALTHCARE PORTAL JOB+AID: HOW TO CHECK CLAIM STATUS | PAGE 1 OF 5
PROVIDER PORTAL: How to Check Claim Status
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Ê Go to the portal landing page and log in using your User ID and password. If you do not have a User ID and password, click Register Now or see the JOB+AID “Registering on the Portal.”
If you have already logged in, skip to step 2.
The new portal allows providers to check their claim status without having to wait for the remittance advice or EFT payments.
https://portal.mmis.arkansas.gov/armedicaid/provider/Home/tabid/135/Default.aspx
HEALTHCARE PORTAL JOB+AID
ARMEDICAID HEALTHCARE PORTAL JOB+AID: HOW TO CHECK CLAIM STATUS | PAGE 2 OF 5
PROVIDER PORTAL: How to Check Claim Status (CONTINUED)
Ë Click on the Claims tab
Ì Click on the Search Claims link
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HEALTHCARE PORTAL JOB+AID
ARMEDICAID HEALTHCARE PORTAL JOB+AID: HOW TO CHECK CLAIM STATUS | PAGE 3 OF 5
PROVIDER PORTAL: How to Check Claim Status (CONTINUED)
Í Enter the Claim ID (13-digit number)
NOTE: If the Claim ID or the TCN (formerly known as ICN) is not available, complete the fields in the Beneficiary Information and Service Information fields: Beneficiary ID, Date of Birth, Last Name, First Name, Service From and To date, Claim Type, Claim Status and Paid Date.
Î Click Search HINT: The more information you enter, the better the search.
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HEALTHCARE PORTAL JOB+AID
ARMEDICAID HEALTHCARE PORTAL JOB+AID: HOW TO CHECK CLAIM STATUS | PAGE 4 OF 5
PROVIDER PORTAL: How to Check Claim Status (CONTINUED)
Ï Scroll down to see search results
Ð Click the + sign to see more service line information
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HEALTHCARE PORTAL JOB+AID
ARMEDICAID HEALTHCARE PORTAL JOB+AID: HOW TO CHECK CLAIM STATUS | PAGE 5 OF 5
For more information, call 1-800-457-4454or email [email protected]
PROVIDER PORTAL: How to Check Claim Status (CONTINUED)
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Ñ Click the Claim ID link if you want to edit, copy, void, print preview or send an inquiry. These are the same steps PES users will follow to determine if their claim is paid, suspended or denied.
For more detailed information about how to edit, copy and void a claim, refer to the webinar “Submitting and Reviewing a Claim Form.”
AFMC DEVELOPED THIS MATERIAL UNDER CONTRACT WITH DXC TECHNOLOGY AND THE ARKANSAS DEPARTMENT OF HUMAN SERVICES, DIVISION OF MEDICAL SERVICES. WE ARE NOT PROVIDING LEGAL OR PROFESSIONAL MEDICAL ADVICE. WE MAKE NO WARRANTY, EXPRESSED OR IMPLIED, ON ANY SUBJECT INCLUDING COMPLETENESS AND FITNESS OF THE INFORMATION FOR ANY PURPOSE. THE INFORMATION PRESENTED IN THIS MATERIAL IS CONSISTENT WITH DHS POLICY AS OF SEPTEMBER 2017.
IF ANY ARKANSAS DHS POLICY CHANGES MADE AFTER SEPTEMBER 2017 ARE INCONSISTENT WITH THIS MATERIAL, THE POLICY CONTROLS. ARKANSAS DHS IS IN COMPLIANCE WITH TITLES VI AND VII OF THE CIVIL RIGHTS ACT. REVISED JANUARY 2019.