mnt web design
DESCRIPTION
MNT Web Design. Myra Chang, Natalie Arabian, Tom Bognar English 306 Prof. Bashforth. Overview. Introductions Usability Testing In-House Testing Assist in your clients’ needs in gathering information from your website - PowerPoint PPT PresentationTRANSCRIPT
MNT Web DesignMNT Web Design
Myra Chang,
Natalie Arabian,
Tom Bognar
English 306 Prof. Bashforth
Myra Chang,
Natalie Arabian,
Tom Bognar
English 306 Prof. Bashforth
OverviewOverview
Introductions
Usability Testing In-House Testing Assist in your clients’ needs in gathering information
from your website
Helping Venice Family Clinic’s website users enjoy a more user friendly layout
Introductions
Usability Testing In-House Testing Assist in your clients’ needs in gathering information
from your website
Helping Venice Family Clinic’s website users enjoy a more user friendly layout
BackgroundBackground
Venice Family Clinic Top Free Clinic Clientele Programs
Client are in need of easy access and easy to use web design.
Competition Walton Free Clinic
Venice Family Clinic Top Free Clinic Clientele Programs
Client are in need of easy access and easy to use web design.
Competition Walton Free Clinic
Why Usability Testing?Why Usability Testing?
Web Reading Scanned Readings
Patterns of Reading Eye Scanning
Web Reading Scanned Readings
Patterns of Reading Eye Scanning
Why Usability Testing? (Continued)Why Usability Testing? (Continued)
Usability Testers Design Difficulty
Truths in Web Designs 10 Truths
Usability Testers Design Difficulty
Truths in Web Designs 10 Truths
PlanPlan Testing will assess
Ease of navigation Number of required keystrokes Time-to-target data Error rates Eye tracking
Five Rounds of Testing Test the tester Error rate, efficiency, eye tracking, ease of use Timing and comparing with last round and user input Layout redesign Retest with new layout, analyze data and make final
web design adjustments.
Testing will assess Ease of navigation Number of required keystrokes Time-to-target data Error rates Eye tracking
Five Rounds of Testing Test the tester Error rate, efficiency, eye tracking, ease of use Timing and comparing with last round and user input Layout redesign Retest with new layout, analyze data and make final
web design adjustments.
Plan cont.Plan cont. Test users
Fifteen users (3 groups of 5) randomly chosen each round
VFC patients with your permission-very beneficial
Intranet Better intranet organization saves employee time Easier access to training guidelines, human resource
information, time sheets and expense reports
Test users Fifteen users (3 groups of 5) randomly chosen each
round VFC patients with your permission-very beneficial
Intranet Better intranet organization saves employee time Easier access to training guidelines, human resource
information, time sheets and expense reports
Expected BenefitsExpected Benefits
Maximize the effectiveness of your website
Website visitors are able to navigate and locate their information quickly without any complications.
Impatient users
Maximize the effectiveness of your website
Website visitors are able to navigate and locate their information quickly without any complications.
Impatient users
Results of In-Housing Results of In-Housing
Observed that some of the testers had difficulty finding the answers to the more detailed questions
Example of one scenario “You are interested in a Nursing position and about to
graduate high school, but you do not know which university to apply to that would be the best for Nursing. Does the website provide you with this information? If so, where would you find it?”
Observed that some of the testers had difficulty finding the answers to the more detailed questions
Example of one scenario “You are interested in a Nursing position and about to
graduate high school, but you do not know which university to apply to that would be the best for Nursing. Does the website provide you with this information? If so, where would you find it?”
Changes to WebsiteChanges to Website
In order to have a user friendly and easy to find information website, we plan on:
Adding a search box
Changing confusing headings, for example “training” under the heading ‘About’ can be changed to “Programs”.
Clarifying confusing texts.
Have a “Frequently Asked Questions” page
Keeping the website up to date
In order to have a user friendly and easy to find information website, we plan on:
Adding a search box
Changing confusing headings, for example “training” under the heading ‘About’ can be changed to “Programs”.
Clarifying confusing texts.
Have a “Frequently Asked Questions” page
Keeping the website up to date
ConclusionConclusion
Experience Working together for 3 years
Previous Clients Sports Chalet, Planned Parenthood, Health Care
Partners, Tower Records, California Medical Hospital Center
Success is our goal
Experience Working together for 3 years
Previous Clients Sports Chalet, Planned Parenthood, Health Care
Partners, Tower Records, California Medical Hospital Center
Success is our goal