mobicents summit 2012 - ctbc/algar telecom - simplifying ctbc's ivr system and sms delivery to...
TRANSCRIPT
CDS – October 2012
CTBC's IVR Systemand
SMS delivery
Mobicents Summit 2012
Normandes JuniorEduardo Souza
CDS – October 2012
ALGAR TELECOM
CDS - October 2012* Via debentures
58 years in operation
More than 1900 associates More than 800 thousand customers Publicly traded*
ALGAR TELECOM
CDS - October 2012
Concession - 87 communities in 4 states
Authorization area - offices expanding into key states
* In partnership with Algar Tecnologia
BUSINESSES AND AREAS OF OPERATION
Data and voice
IT Services*
Businesses
Retail
CDS - October 2012
BACKBONE
12,200 km de optical network installed
in the southeast of Brazil. A region
accounting for 50% of the GDP
and 60% of the Telecom traffic in Brazil.
Backbone
International IP Backbone
Backup
Sales offices
Contact Center / BPO
IT
CDS – October 2012
PIONEERING
CDS – October 2012
PIONEERING
Cellular telephone
Pre-paid telephone
Digital telephone
1 Gb broadband
Wireline broadband
3G deployment
Commercial fiber optic
Speech recognition
Leader in broadband penetration
Pioneer in NGN deployment – Next Generation Network
Brazilian Interior
Central Brazil
Brazil
Latin America
CDS – October 2012
CTBC's IVR System
CDS – October 2012
IVR - Interactive Voice Response
CDS – October 2012
CDS – October 2012
CDS – October 2012
CDS – October 2012
CTBC's IVR System
CDS – October 2012
CDS – October 2012
CDS – October 2012
CDS – October 2012
CDS – October 2012
CDS – October 2012
CDS – October 2012
Make Call to number B SoftX
MobicentsJAIN SLEE
DB JBoss ESB
ActiveMQ
SIP INVITEPlaneta Platform
JBoss AS
CDS – October 2012
Mobicents JAIN SLEEInstance 1
Mobicents JAIN SLEEInstance 2
SoftX
Keep AliveSIP OPTION
CDS – October 2012
Mobicents JAIN SLEE JBoss AS 5.1.0.GA
ActiveMQ
CTBC App RA
JMSJMS
CTBC App Framework
CDS – October 2012
@AppSelector(value="126", type=AppType.CALL)public class RetrivePrePaidBalanceApp extends AbstractApp {
@Overrideprotected void onInitCall(Map<String, Object> param, Callback callback) { }
@Overrideprotected void onRinging(Map<String, Object> param, Callback callback) {
}
@Overrideprotected void onAnswer(Map<String, Object> param, Callback callback) {
}
...
CDS – October 2012
@AppSelector(value="102", type=AppType.SMS)public class Torpedo102App extends AbstractApp {
@Overrideprotected void onReceiveSms(String from, String to, String text) {
// Connect to database... do business logic
}
CDS – October 2012
CDS – October 2012
CDS – October 2012
Up time since February 2011
More than 1,5 million calls per day
CDS – October 2012
SMS Delivery
CDS – October 2012
2 SMS per second
CDS – October 2012
2 SMS per second
CDS – October 2012
CDS – October 2012
throw new TooExpensiveException(“Money not found, try another solution”);
CDS – October 2012
CDS – October 2012
Mobicents SS7
2 SMS per second
Mobicents SS7
CDS – October 2012
Up time since August 2012
More than 1 million SMS per day
CDS – October 2012
CDS - October 2012
Thank you!www.algartelecom.com.br
Normandes [email protected]@normandesjr
Eduardo de [email protected]@edussm
Mobicents Summit 2012