mobile banking services

Mobile Banking Services

Pakistan Mobile Communications (Pvt.) Limited 3

MCB Mobile Banking

M-Banking is a combined effortby MOBILINK GSM andMuslim Commercial Bankin order to maximize the ease

and the satisfaction of their respectivecustomers by offering them all banking services from their very own mobile handset.

Now Mobilink GSM & MCB customers will not have to go to bank for their enquiries and transactional information but they can get the required information by using their SMS from their mobile phones. This time saving activity is another service being offered by Mobilink to facilitate their customers.

Note: Mobile Banking is available to all MCB account holders who have a valid ATM card


Procedure to Activate MCB Banking

Customer will get a form from any MCB branch for Mobile Banking. After filling it, customer will have to drop it in his/her own branch where he/she has an account. Customer will get PIN code through SMS within 24 working hours.

Then Customer needs to give a call to MCB Call Center at 111-000-622 to get his PIN Code activated.


How to use MCB Mobile Banking Service?

Customer will go to the write message and write the following format to use Services.

To Check Balance

BI (SPACE) Pin code and send it on 999

Mini Statement*

MS (SPACE) Pin code and send it on 999

* Customer can view last 6 transaction through this command

Help

Send 'H' on 999

Change PIN Code

CPIN (SPACE) Old Pin code (SPACE) New Pin code (SPACE) Confirm New Pin code and send it on 999


To Block Access

BLK (SPACE) Pin code and send it on 999

To Unblock Access

UBK (SPACE) Pin code and send it on 999

Charges:

Rs. 2 + tax per message for all Mobilink customers


How to Use Bill Payment Facility through MCB ATM?

Customer is going to insert MCB’s ATM card into MCB’s ATM machine and will enter the PIN code.

A Transaction screen will open once PIN code is accepted.

Customer is going to press “UTILITY/PAYMENTS”.

After pressing “UTILITY/PAYMENTS” another window “UTILITY TYPE” will open.

From the window “UTILITY TYPE” customer will select “MOBILE BILL”.

Another screen will open and will ask customer to select “SERVICE PROVIDER”.

From the list of “SERVICE PROVIDER” customer will select “MOBILINK”.


Another window will open and customer will be asked to select “Customer Type”. There will be two customer types “REGISTER” and “UNREGISTER”. “REGISTER” means that the information of customer’s Mobile number has already been provided to MCB and is registered with ATM where as in case of “UNREGISTER” customer will have to enter the Mobile number. Customer will enter the mobile number in case of “UNREGISTER”.

ATM before processing will show the Mobile number and Bill Amount.

ATM will issue a receipt of payment against Mobile number.

The bill amount mentioned will be deducted from the MCB account of the customer


Standard Chartered Mobile Banking

To avail SCB mobile banking service, customers would need to fill in a SMS MBanking

Registration form available at Standard Chartered Branches or download it from our

website, www.mobilinkgsm.com, and drop the forms at Standard Chartered Branches.

How to use this service?

Simply send an sms to 722 from your mobile phone and you can receive updated information of your account

.

Branch Banking Services

Description Service Code

Account Balance Enquiry AB(space) ****

Mini Statement (last 5 transactions) MS (space) ****

Last statement on E-mail SM (space) ****


Other Services


Activate Mbanking Services RG (space) [New Pin]

PIN Code change PC (space) [New Pin] (space) [Old Pin]

Help HL (space) 9999

Credit Cards Services


Available Credit CL (space) ****

Current Balance OB (space) ****

Minimum Payment MP (space) ****

Mini Statement (last 5 transactions) FT (space) ****

Last statement on E-mail SE (space) ****

Charges:Rs. 2 per message


Mobile Banking with Citi Bank

All Mobilink customers who are interested in Citibank's products (given below) can nowplace a request with Citibank bysimply sending SMS to 125 with their name!!! Once the SMS is sent, customer's name and mobile number will be recorded, followed by a call from Citi's sales staff (within 2-3 days)


Service Mechanics

Branch BankingFor Account opening requests, Send SMS to 125 - "account (space) name"

AutosFor Auto Financing requests, Send SMS to 125 - "car (space) name“

MortgageFor new Mortgage requests, Send SMS to 125 - "home (space) name“

Credit CardsFor new Credit card requests, Send SMS to 125 -"card (space) name“

Personal LoanFor Personal Loan requests, Send SMS to 125 - "loan (space) name“

Charges: Normal SMS charges as per package plan


Thank You for Your Time

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