mobile banking_1st phase

8/18/2019 Mobile Banking_1st Phase

http://slidepdf.com/reader/full/mobile-banking1st-phase 1/8

1> Registration Process:

User sends an SMS “CBIREG” to “9223172357”

In CBS this mobile number will be validated for availability and also it will be ensured that it is

linked to single customer.

If mobile is not available in CBS or if same mobile is linked to multiple customers then appropriate

error code will be sent to mobile banking application.

User Gets User-ID and Default MPIN.

2> Downloading the mobile banking application onto your mobile handset

a) For Android User

Visit Google play store to download the CentMobile application.

b)

For Java and Blackberry user

Visit https://centralbankmobile.in/cbiapp/

Select “blackberry” for blackberry Apps and select “Generic” for Java Apps.

User Installs Cent Mobile application on his hand set. Post installation our application icon appears on

his mobile phone screen.

After installing the mobile banking application, click on Icon Cent Mobile.

a) Enter your User ID.

b) Click on the Login buttonc) You will be prompted to Accept Terms and Conditions of the service. After accepting the Terms and

Conditions, the screen change MPIN will appear. Then change your MPIN

d) If not prompted, Go to Settings – Change MPIN.

3> Activation Process:



The customer will not be able to use the application until he passes through the Activation process. For

activation the following options will be available to the customer:

Note: - Kindly make sure this step is followed only after changing the Default MPIN else the customer will be

prompted to send CBIREG.

Option 1: through INB

Customer Log-In to INB.

Customer selects Mobile Banking activation option

Customer is prompted to enter his mobile number and click on submit.

CBS validates the mobile number against the CIF and on successful validation returns the list of

customer SB and CD account numbers to mobile banking server.

Mobile Banking server completes the process of activation and responds with an SMS to customer

confirming activation.

Option 2: through Branch

Customer visits the Home Branch.

Home Branch logs into the INB admin module and selects Mobile Banking activation option

Branch Admin is prompted to enter customer’s CIF and mobile number and click on submit.

CBS validates the mobile number against the CIF and on successful validation returns the list of

customer Current and Savings account numbers to mobile banking server.

Mobile Banking server completes the process of activation and responds with an SMS to customer

confirming activation.

Now the customer is ready to use mobile banking services. In the 1st

phase the following services shall be

available for the customer:

Login into application and change the channel as per your choice i.e. SMS or GPRS, If channel is SMS then

for each and every request you will require a SMS charges ,If channel is GPRS then there is no any charges

for your SMS only you need to ensure your GPRS connection should be ON



1> Balance enquiry:

In this case, mobile banking application will display your available and current balance.

This will be applicable only to SB and CD accounts.



2) Mini statement

In this case, mobile banking application will display last 5 transactions of the account.

This will be applicable only to SB and CD accounts.



3) Fund transfer

a) Intra bank fund transfer (CBI to CBI)

b) Interbank fund transfer (CBI to Other bank)

For fund transfer you need to register beneficiary first.

Register Payee

Select Funds Transfer.

Select Register Payee (one time exercise for each payee).

Select type of payee – CBI payee / Other Bank payee

In case of My Bank (CBI) payee, enter the

Payee’s account No.

Give a Nickname (To be of minimum two characters. This nickname will appear over the screen

in future and account number will not be displayed)



Go to Menu select Register

Verify the correctness and select ‘yes’. To make any corrections select “No’ after corrections

you select “yes’.

Enter your MPIN

Select menu and choose Confirm

You will get a message advising you the status of the request

In case of Other Bank payee, enter the

Payee Name as it appears in the Bank’s records

Payees Account number

IFSC Code of the Payee Branch (The alpha characters should be entered in block letters.)

Give a Nickname (To be of minimum two characters. This nickname will appear on screen in

future and account number will not be displayed)

Maximum amount limit (Rs. 50,000)

Go to menu choose Register

Details of input appear on the screen. Verify again and select yes if correct and No, in caseincorrect.

In case of No, the previous screen will appear and necessary corrections need to be made.

Enter MPIN

Select menu and choose Confirm


PLEASE DO NOT PROCEED FOR FUNDS TRANSFER UNLESS A PAYEE IS REGISTERED AND CONFIRMATION IN

THIS REGARD IS RECEIVED.

Transfer Funds

Select Funds Transfer

Select Transfer funds

Select Payee’s type (Self Account/My Bank account/ Other Bank account)

Select Payee Nickname from the drop down

Enter amount to be transferred ( up to the assigned max. limit)

Select account to be debited

Press OK

Enter MPIN

press Menu and select Confirm




4) Requests

a) Cheque book request

b) Stop Cheque

c) Revoke stop cheque

d) Cheque status

Cheque book request

Select Requests

Select Cheque book request

Enter MPIN

Click on Submit


Stop Cheque

Select Requests

Select Stop Cheque

Enter cheque number

Select account number

Enter Cheque amount

Select reason for stop

Click on OK

Enter MPIN

Click on Confirm


Revoke stop cheque

Select Requests

Select Revoke stop cheque

Enter cheque number


Select reason for revoke stop cheque

Enter MPIN

Click on Confirm


Cheque status

Select Requests

Select Cheque status



Enter cheque number


Enter MPIN

Click on Confirm


5) Card Services

a) ATM hot listing

ATM hot listing

Select Card services

Select Debit card

Select Hotlist debit card

Enter Card Number

Click Submit

Enter MPIN

Click on Confirm


6) Feedback

a) Feedback

Feedback

Select Feedback

Write your feedback

Click on ok


mobile banking_1st phase

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