mobile day - diversity in enterprise mobility

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1 ENTERPRISE MOBILITY IS MORE DIVERSE THAN YOU MIGHT THINK Yev Galper Head of EPAM Mobile Practice and Mobile Competency Center

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Page 1: Mobile Day - Diversity in enterprise mobility

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ENTERPRISE MOBILITY IS MORE DIVERSE THAN YOU MIGHT THINK

Yev Galper Head of EPAM Mobile Practice and Mobile Competency Center

Page 2: Mobile Day - Diversity in enterprise mobility

2 CONFIDENTIAL

Uber car

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Construction truck != Uber car

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What is Enterprise Mobility anyways?

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Enterprise Mobile solutions help people do their jobs

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Enterprise Mobile solutions ayudan a la gente a hacer su trabajo

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Uber driver app

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Field tech app != Uber driver app

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Mobile Mind Shift – the expectation that I can get what I want in my immediate context and moments of need

Forrester

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Why to build an enterprise app? Mind the difference across enterprise mobile apps…

Why to build an enterprise app?

Who, why and how will use the app?

What features are essential?

What does it have to integrate with?

Is it a part of a suite of apps? What is the cost of failure?

What are the security considerations?

What is the roll-out strategy?

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Why to build an enterprise app? Why to build an enterprise mobile app?

Increase productivity

Improve efficiency

Simplify process

Improve company Image

Go Paperless

Enable Traceability

Bring in new capabilities

Reduce operating costs

Increase revenue!

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

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freq

uent

ly u

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Who, Why and How will use the app?

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Executive uses dashboard to check financial reports

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

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freq

uent

ly u

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Executives use app seldom and it is not a neccessaty

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Mechanic uses app to diagnose a car

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

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freq

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Technician uses app moderately often and it is a big help

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17 CONFIDENTIAL

Salesperson helps a customer to find the right product

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

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freq

uent

ly u

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Salesperson uses app with most customers, but it is not a must

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Uber driver delivers passengers to their destination

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

sed

freq

uent

ly u

sed

Uber driver has no job without his app

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I use Receipt Scanning app to keep my sanity !

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Why and how do people use mobile enterprise apps?

must have nice have

seld

om u

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freq

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ly u

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Filling out expense reports == Depression

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Why to build an enterprise app? What is the cost of failure?

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Why to build an enterprise app?

Transaction Doc sharing eSigning Data entry Communication

What features and capabilities are essential?

Directions Biz workflow Offline Security AR

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Why to build an enterprise app? What are the security considerations?

Broken Cryptography

Poor authorization and authentication

Insufficient transport layer protection

Insecure data storage

Client side injection

Improper session handling

Untrusted inputs

Lack of binary protection

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Why to build an enterprise app? What does the app need to integrate with?

Databases

CMS

ERP

Social Media

CRM

Enterprise Web Portal

DAM

Time Tracking

MDM 3rd Party Services

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Why to build an enterprise app? Is it a part of a suite of apps?

Unique to App 3

Unique to App 2

Unique to App 1

Shared Functionality

Ent App 1

Ent App 2 Ent App 3

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Component-based Approach: High-Level View Component-based approach: 4-Tier Architecture by Forrester

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UI Component Sandbox

Business Logic Sandbox

Custom UI Components

Business Workflows

Business Entities

Business Components

Data Access Layer Sandbox

Data Workflows Data Access Logic Components

Security

Error Handling &

Diagnostics

Payment

Routing

Localization & internationalization

Data Access

& Processing

Component-based Approach: High-Level View Component-based approach: High-Level Mobile App FE View

Messaging (SM

S, Push, etc)

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Component-based Approach: Development Model

Mobile Product Management Demand

Framework and Components Analysis

Implementation & Testing

Publishing

Mobile Application stream

Assessment Features / enhancements

Functional / Technical Requirements

Execution Stream or Streams

Framework / Components

updates

Innovation Requests

(Re-) Publishing

Visual understanding UX/UI - Flows

Definition Stream or Streams

Platform Services

Mobile App

Concept UX/UI, Flows

Stories Backlog update

Development / QA

Framework & Component Library Ecosystem

Component-based approach: Development Model

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Component-based Approach: Ecosystem

Component Repository

Internal Package Manager

Application Code

Repository

Application Code

Repository

Application Code

Repository

Framework Repository

Component Repository

… …

Main Component Registry Component Versioning

Install/Update/Deprecate Component Status

Dependency Management No Code Duplication

CI/CD CI/CD

Framework Code

Components Code

Internal Testing

Components & Framework Testing & Deployment

Unit Testing UI Testing

Code Quality & Climate

Consumer Apps Testing & Deployment

Unit, Functional, Integration, Performance

Testing Code Quality & Climate

Framework & Components Development Applications Development

Component-based approach: DevOps

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Why to build an enterprise app? What is the roll-out strategy?

Public app store Enterprise app store

VS

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Why to build an enterprise app? What does it all mean?

Do only if there is clear ROI (optimization or revenue) and do as cheaply as possible

•! No budget for fancy agency (to build UXD) •! Cross-platform (HTML5/JS, Xamarin, etc) •! Analytics (to justify the cost)

Strong governance, standards and best practices

•! Reusable components, frameworks •! Integration and requirements to build APIs •! Security

Now Future

Massive opportunity +

Exciting work

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Global Enterprise Mobility Market Revenue

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What is the future of Enterprise Mobility???

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Enterprise software used to be about making existing work more efficient. Now, the opportunity for software is to transform the work itself.

Source: Aaron Lev ie , @lev ie

Read more: Keys to enabling the digital transformation

Digital Economy, Customer Experience, Resource Optimization

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Augmented/Virtual Reality to hit $150 billion disrupting mobile by 2020

Source: d ig i -capita l , Augmented/Virtual Real i ty to h i t $150 b i l l ion d isrupt ing mobi le by 2020

Digital Economy, Future of Work

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10 million self-driv ing cars will be on the road by 2020 Source: Bus iness ins ider. 10 mi l l ion se l f -dr iv ing cars wi l l be on the road by 2020

Digital Economy, Future of Work

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$50 trillion of value to be created by AI and Robotics through 2025

Source: McKinsey: $50 tr i l l ion of va lue to be created by A I and Robot ics through 2025

Digital Economy, Future of Work

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Wearable Tech Market To Be Worth $34 Billion By 2020 Source: Forbes, Wearable Tech Market To Be Worth $34 B i l l ion By 2020

Digital Economy, Future of Work

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86% of global CEOs are personally championing the use of digital technologies in their company.

Source: PwC, 18th Annua l G loba l CEO Survey

Read more: How to plan for the convergence of digital technologies

Digital Economy, Internet of Things, Big Data, Cloud, Mobile

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By 2025 the total worth of the Internet of Things ( IoT) technology could be $6.2 trillion — most of that value is in healthcare ($2.5 trillion) and manufacturing ($2.3 trillion).

Source: In te l , A Gu ide to the Internet o f Th ings

Video: Tripling operations without adding infrastructure

Digital Economy, Resource Optimization, Finance

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The use of sensors will grow 700,000% by 2030, in order to help solve nearly every human need and want, from smart shoes to cancer killing chips.

Source: SAP Center for Bus iness Ins ight 2015 ca lcu lat ion based on SPB Globa l ,

A t r i l l i on sensors i s the equ iva lent o f 150 sensors per human on earth.

Read more: Sensor sales are a leading indicator of IoT adoption within industries

Digital Economy, Internet of Things, Resource Optimization

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3D printing usage will grow 2,000% from 2015 to 2030. Source: SAP Center for Bus iness Ins ight 2015 ca lcu lat ion based on Forbes ,

Roundup Of 3D Pr int ing Market Forecast s And Est imates

Read more: Perception vs. reality - Busting 3 myths about 3D printing

Resource Optimization

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Cargo drones could help Africa, a continent with only 16% of its roads paved, avoid the need to build out transportation infrastructure comparable to that of the U.S., China, Europe, India, Japan and Mexico combined.

Source: J.M. Ledgard, Better Use of the Lower Sky in a Sharing Economy (published on Medium)

Read more: Radical changes to come from drones in the not-too-distant future

Resource Optimization

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“Within 15 years technology will exist that will allow human brains to be connected directly to the internet.”

Source: In ternat iona l Bus iness Times, Ray Kurzwei l : Human Bra ins Cou ld be Connected to

the C loud by 2030

Read more: Scientists successfully send brain-to-brain message over the internet

Digital Economy, Future of Work

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By 2030, 2 billion jobs will disappear, or roughly 50% of all the jobs on the planet, as a result of technology advances.

Source: Futur i s t Speaker Thomas Frey, 2 B i l l ion Jobs to D i sappear by 2030

Read more: What will we do when robots take our jobs?

Digital Economy, Future of Work

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73% of CEOs believe the lack of employees with key technical skills is a threat to their company's growth.

Source: PwC, 18th Annua l G loba l CEO Survey

Read more: President Obama announces a new program to help expand STEM employment

Digital Economy, Future of Work