mobile messaging & exchange 2003 sp2 overview ewan dalton microsoft uk

Mobile Messaging & Mobile Messaging & Exchange 2003 SP2 overviewExchange 2003 SP2 overview

Ewan DaltonEwan DaltonMicrosoft UKMicrosoft UK

http://www.microsoft.com/uk/technet

Service Pack 2 ImprovementsService Pack 2 Improvements

Mission Critical Dependability

Improved SpamImproved Spam ProtectionProtection

Integrated Intelligent Message Filter (IMF)Integrated Intelligent Message Filter (IMF)

Identify and block more spam typesIdentify and block more spam types

Support for SenderIDSupport for SenderID

Improved Mobile E-mailImproved Mobile E-mail

Enhanced Outlook Mobile with Direct PushEnhanced Outlook Mobile with Direct Push

Support for device policy provisioningSupport for device policy provisioning

Device and message securityDevice and message securityPervasive

Productivity

Improved Mailbox FundamentalsImproved Mailbox Fundamentals

Increased storage limitsIncreased storage limits

Performance, management and controls Performance, management and controls

Connection enforcement by typeConnection enforcement by type

Operational Efficiency


Improved Mobile E-MailImproved Mobile E-Mail

Improved mobile Outlook experience Improved mobile Outlook experience

Reduced bandwidth and latencyReduced bandwidth and latency

Direct Push email, calendar, contacts & tasksDirect Push email, calendar, contacts & tasks

Additional Outlook propertiesAdditional Outlook properties

GAL lookupGAL lookup

New policy provisioning for devicesNew policy provisioning for devices

Device password restrictionsDevice password restrictions

Local device resetLocal device reset

Additional device and message securityAdditional device and message security

Certificate authenticationCertificate authentication

S/MIMES/MIME

Remote device resetRemote device reset


Push emailPush emailGAL lookup GAL lookup Create device policyCreate device policy

DemoDemo

Direct Push ProcessDirect Push Process

4. If new mail arrives 4. If new mail arrives before heartbeat interval before heartbeat interval expires, Exchange 2003 expires, Exchange 2003 notifies device that notifies device that changes have occurred changes have occurred in the mail boxin the mail box

1. Device sends request 1. Device sends request to Exchange 2003 SP2 to Exchange 2003 SP2 serverserver

2. Exchange 2003 holds the 2. Exchange 2003 holds the request pending until request pending until heartbeat interval expiresheartbeat interval expires

5. Device immediately 5. Device immediately issues SYNC request to issues SYNC request to pull mail. Upon SYNC pull mail. Upon SYNC completion, go to step 1completion, go to step 1

3. If no mail arrives 3. If no mail arrives before heartbeat before heartbeat expires, device expires, device sends another sends another Keep Alive requestKeep Alive request

Windows Mobile Windows Mobile Device with MSFPDevice with MSFP

Server running Server running Exchange 2003 SP2Exchange 2003 SP2


Device policy in actionDevice policy in action


Policy ApplicationPolicy ApplicationDevice wipeDevice wipe

DemoDemo

Microsoft Windows Mobile SolutionMicrosoft Windows Mobile Solution

Microsoft Microsoft Exchange Exchange ServersServers

Corporate Corporate Application Application

ServersServers

Mobile Mail Mobile Mail ServerServer

Corporate Corporate FirewallFirewall

InternetInternet

Wireless Wireless NetworksNetworks

Mobile Middleware ApproachMobile Middleware Approach

OperationsOperationsCenterCenter

Eliminating BarriersEliminating BarriersNo Middleware Required

Limited Limited Device SetDevice SetChoice of: Choice of:

Mobile DevicesMobile DevicesLaptops Laptops

Web AccessWeb Access


Enterprise DeploymentEnterprise Deployment

Exchange Front End server

Mailbox Server

Mailbox Server

Internet(Cellular Networks)

Wired line

Wireless line

Legend

Wireless PDA

HTTPS (443)

Smart phone

Wi-FiPDA

Wi-FiSmart phone

Internet(802.11x - hotspots)

Wi-FiPDA

Wi-FiSmart phone

Wireless Intranet(802.11x)

Corporate Network

ISA 2004 Server(recommended)

HTTPS (443)

Outlook from home(rpc/http)

OWA from kiosk or from home

Wi-Fi Laptop

Wi-Fi Laptop

Upgrade the Front End Server to Service Pack 2 for direct push


MS IT ScalabilityMS IT Scalabilityhttp://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspxhttp://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspx

106k User Mailboxes WW106k User Mailboxes WW4 Major World-Wide Hubs with Front-End 4 Major World-Wide Hubs with Front-End Access for 106k mailboxesAccess for 106k mailboxes

Approx 25% use mobile devices Approx 25% use mobile devices

2/3 use Smartphone 1/3 use Pocket PC 2/3 use Smartphone 1/3 use Pocket PC Phone EditionPhone Edition

Windows Mobile and Exchange Windows Mobile and Exchange help MSIT do more with lesshelp MSIT do more with less

60k mailboxes in Redmond60k mailboxes in Redmond

In Redmond all mobile services for In Redmond all mobile services for Exchange 2003 on 3 serversExchange 2003 on 3 servers

20,000 simultaneous HTTPs sessions per 20,000 simultaneous HTTPs sessions per server (2x CPU, 2Gb RAM)server (2x CPU, 2Gb RAM)

10K+ users/2M+ connections/month10K+ users/2M+ connections/month

Same servers are used also for Outlook Same servers are used also for Outlook

Web Access (OWA) and RPC/HTTPWeb Access (OWA) and RPC/HTTP

IncreasedIncreasedProductivityProductivity

Better ReturnBetter ReturnOn InvestmentOn Investment

Lower TCOLower TCO

http://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspx


Device And Server RequirementsDevice And Server Requirements

Mobile Device RequirementsMobile Device Requirements

Requires a Windows Mobile 5 Requires a Windows Mobile 5 devicedevice

MSFP will not work on devices MSFP will not work on devices with previous versionswith previous versions

Future support from ActiveSync Future support from ActiveSync licenseeslicensees

33rdrd party devices & software party devices & softwareAvailability to be announced…Availability to be announced…

Exchange Server RequirementsExchange Server Requirements

Requires upgrade from Exchange Requires upgrade from Exchange Server 2003 to Exchange Server Server 2003 to Exchange Server 2003 SP2 on Front End Server 2003 SP2 on Front End Server OnlyOnly

No major changes beyond SP No major changes beyond SP upgradeupgrade

Need to increase IIS and Firewall Need to increase IIS and Firewall https connection timeout to the https connection timeout to the ActiveSync virtual directoryActiveSync virtual directory

Recommend 15min to 30min Recommend 15min to 30min for timeoutfor timeout


Getting MSFP Via UpgradesGetting MSFP Via Upgrades

MSFP will be rolled into Windows Mobile 5.0 AKU2MSFP will be rolled into Windows Mobile 5.0 AKU2

For devices shipping after AKU2, OEMs can pick up MSFP as part of For devices shipping after AKU2, OEMs can pick up MSFP as part of normal AKU processnormal AKU process

For 5.0 devices already in market, OEMs can use Image Update to For 5.0 devices already in market, OEMs can use Image Update to deploy MSFPdeploy MSFP

For Windows Mobile 2003 SE devices already in market, OEMs can For Windows Mobile 2003 SE devices already in market, OEMs can provide traditional ROM upgrades via ROM re-flash – complete upgrade provide traditional ROM upgrades via ROM re-flash – complete upgrade to 5.0 requiredto 5.0 required


InterdependenciesInterdependencies

Feature Requires WM 5.0 Requires Feature Pack

Requires Exchange 2003 Sp2

Persistent Storage Yes No No

Synchronize Tasks Yes No Yes

Browse GAL Yes Yes Yes

Policy enforcement Yes Yes Yes

Remote Wipe Yes Yes Yes

Local Wipe Yes Yes Yes

Certificate based authentication

Yes Yes Yes

Pictures in Contacts Yes No Yes

Enhanced AUTD Yes Yes Yes

S/MIME Support Yes Yes Yes

GZIP Compression Yes Yes Yes

Connection caching Yes Yes Yes












Productivity







Integrated Intelligent Message FilterIntegrated Intelligent Message Filter

Updated SmartScreen technology from MSNUpdated SmartScreen technology from MSN

Identify and block “phishing” emailIdentify and block “phishing” email

Support for Sender IDSupport for Sender ID

Sender domain verificationSender domain verification

Identifies “spoofing” and phishing emailIdentifies “spoofing” and phishing email

?

?

Improved Spam ProtectionImproved Spam Protection

spam


Sender ID FrameworkSender ID Framework

One time: publish SIDF record in One time: publish SIDF record in DNS using Sender Policy Framework DNS using Sender Policy Framework (SPF) text file format(SPF) text file format

No other changes requiredNo other changes required E-mail message sent as normalE-mail message sent as normal

Look up Sender’s SPF record in DNS Look up Sender’s SPF record in DNS Determine PRA or Mail From checkDetermine PRA or Mail From check Compare PRA to legitimate IPs in SPF Compare PRA to legitimate IPs in SPF

record or Mail From checkrecord or Mail From check Match Match positive filter input positive filter input No match No match negative filter input negative filter input

Message transits one to Message transits one to many e-mail serversmany e-mail serversen route to receiveren route to receiver


Sender ID & IMFSender ID & IMF

DemoDemo











Productivity







Improved Mailbox FundamentalsImproved Mailbox FundamentalsStandard Edition: 16G Standard Edition: 16G 75G storage limit 75G storage limit

Improved cached mode performanceImproved cached mode performance

30% size reduction of Offline Address Book (OAB)30% size reduction of Offline Address Book (OAB)

Reduced causes for full OAB downloadReduced causes for full OAB download

OAB indexing moved to the clientOAB indexing moved to the client

Public folder management and controlsPublic folder management and controls

Administrative tasks and wizardsAdministrative tasks and wizards

Folder deletion loggingFolder deletion logging

Replication controlReplication control

Connection controls and migrationConnection controls and migration

Cached mode connection enforcementCached mode connection enforcement

Supported GroupWise 6.x connector/migration toolsSupported GroupWise 6.x connector/migration tools

Iberian & Brazilian Portuguese OWA spell checkIberian & Brazilian Portuguese OWA spell check


Public Folder Management toolsPublic Folder Management tools

DemoDemo

SummarySummary

Exchange 2003 SP2 & Windows Mobile 5.0 + MSFPExchange 2003 SP2 & Windows Mobile 5.0 + MSFP

Lower cost direct push Lower cost direct push … give it to everyone, not just the boss!… give it to everyone, not just the boss!

Integrated device security managementIntegrated device security management

Exchange & Windows Mobile “better together”Exchange & Windows Mobile “better together”

Improved Exchange experienceImproved Exchange experience

Anti- “Phishing”, anti-spam innovationsAnti- “Phishing”, anti-spam innovations

Sender ID momentumSender ID momentum

Standard edition store limitsStandard edition store limits

Public Folder management enhancementsPublic Folder management enhancements


More informationMore information

Exchange SP2Exchange SP2

http://www.microsoft.com/exchange/downloads/2003/sp2http://www.microsoft.com/exchange/downloads/2003/sp2

Sender IDSender ID

http://www.microsoft.com/senderidhttp://www.microsoft.com/senderid

http://anti-spamtools.org/ http://anti-spamtools.org/

Send mail to mailto:[email protected] mail to mailto:[email protected]

Windows Mobile 5.0 with Messaging & Security Feature PackWindows Mobile 5.0 with Messaging & Security Feature Packhttp://www.microsoft.com/windowsmobile/business/strategy/wm5exch03.mspx http://www.microsoft.com/windowsmobile/business/strategy/wm5exch03.mspx

Exchange Blog – “You had me at ELHO”Exchange Blog – “You had me at ELHO”

http://blogs.technet.com/exchangehttp://blogs.technet.com/exchange

Jason Langridge’s Blog – “Mr Mobile!”Jason Langridge’s Blog – “Mr Mobile!”

http://blogs.msdn.com/jasonlan http://blogs.msdn.com/jasonlan

http://www.microsoft.com/exchange/downloads/2003/sp2

http://www.microsoft.com/senderid


Community ResourcesCommunity Resources

Community ResourcesCommunity Resources

http://www.microsoft.com/communities/default.mspxhttp://www.microsoft.com/communities/default.mspx

Most Valuable Professional (MVP)Most Valuable Professional (MVP)

http://www.microsoft.com/communities/mvphttp://www.microsoft.com/communities/mvp

NewsgroupsNewsgroups

Converse online with Microsoft Newsgroups,Converse online with Microsoft Newsgroups,including Worldwideincluding Worldwide

http://communities2.microsoft.com/communitieshttp://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx/newsgroups/en-us/default.aspx

User Groups - Meet and learn with your peersUser Groups - Meet and learn with your peers

http://www.microsoft.com/communities/usergroupshttp://www.microsoft.com/communities/usergroups/default.mspx/default.mspx


Microsoft Learning ResourcesMicrosoft Learning Resources

Come and talk to Microsoft Learning to find out more about developing your skills, you can kind us in the ‘Ask the Experts’ area

Special offers on Microsoft Certification from Microsoft Learning

Click here to access free Microsoft Learning Assessments http://www.microsoft.com/learning/assessment/ind/default.asp

and FREE elearning for Microsoft Visual Studio 2005 and Microsoft SQL Server 2005 with free Assessments and E-Learninghttp://www.microsoft.com/learning/mcp/


mobile messaging & exchange 2003 sp2 overview ewan dalton microsoft uk

Documents

additional device

mobile messaging exchange

sp2 slide

device policy demo slide

device new sync

improved mobile email

sp2 server

outlook mobile tasks