mobile office
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“Stronger ICT for a Better United Nations”. Mobile Office. DGACM Staff. Mobile Office. What is Mobile Office? - PowerPoint PPT PresentationTRANSCRIPT
1Office of ICT (OICT)September 2010
Mobile Office“Stronger ICT for a Better United Nations”
DGACM Staff
2Office of ICT (OICT)September 2010
Mobile Office
What is Mobile Office?
It is a suite of ICT services designed to provide UN staff members with the ability to leverage mobile technology to access core applications and information over almost any network connectivity without compromising security.
Whether you are telecommuting from home, traveling abroad, or just temporarily relocated to another office in the UN campus, you may continue working on the same email messages, documents, and applications that you access on your regular office computer.
3Office of ICT (OICT)September 2010
Mobile Office
What do I need to have to use it?
Access to high-speed internet
Laptop or desktop computer. You don’t need to be a UN computer
Supported
Windows XP
Not Supported (but should work)
Vista 32 bit
Mac OS X
Vista 64 bit
Windows 7
4Office of ICT (OICT)September 2010
Mobile Office
What will OICT provide?
User ID and Password
RSA key fob and PIN or RSA application
Brief startup training
DGACM will provide a user guide
5Office of ICT (OICT)September 2010
Mobile Office
What can I do with it?
Access to the following:
iSeek
Enterprise applications from iSeek (like IMIS and WIRe)
Lotus Notes
Microsoft Office
Shared Drives; including H: Drive
Including, Departmental applications:
dtSearch web, terminology databases, DIMO
publication tracking DB, Quickplaces, Nucleus, ProcurePlus
OICT and DGACM are working to re-engineer many DGACM applications so that they can work on MO.
6Office of ICT (OICT)September 2010
Mobile Office
What can’t I do with it?
NO access to everything saved locally:
Local drive(s) on your office computer
Lotus Notes mail archive saved locally on your office computer
NO access to any application installed locally:
No access to Departmental applications that are not web-based Except if specifically engineered for Citrix access (IMIS)
7Office of ICT (OICT)September 2010
Mobile Office
How do I connect to the service?
Navigate to https://mobileoffice.un.org
Enter your Login credentials
Install the Citrix web client (first time only)
Launch Mobile Office
8Office of ICT (OICT)September 2010
Mobile Office - Login
To login, you need to provide:-Your user ID: firstname.lastname-Your usual office Windows login password- Your RSA token
9Office of ICT (OICT)September 2010
Mobile Office - Login
When loggin you are prompted to chose the level of access to your local drives.
10Office of ICT (OICT)September 2010
Mobile Office – H drive
11Office of ICT (OICT)September 2010
Mobile Office – Lotus Notes
When using Notes on Citrix the first time you will need to set it up.
You won’t have access to your local bookmarks and your local archives.
12Office of ICT (OICT)September 2010
Mobile Office – Lotus Notes Links
13Office of ICT (OICT)September 2010
Mobile Office – Lotus Notes DGACM Portal
To install Lotus Notes DGACM Portal, please email DGACM Help Desk: [email protected]
14Office of ICT (OICT)September 2010
Mobile Office – Lotus Notes DGACM Portal
For technical issues, please contact:
Mon - Friday (9:00 a.m. - 5:00 p.m. New York Time):ICTS Help Desk
Email: [email protected]: (212) 963-5033
Outside of working hours and during weekends and holidays:
Network Operations Center Email: [email protected]: (212) 963-6408