mobilizing the arts: engaging audiences through the mobile web

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Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org ), Carnegie Mellon’s H. John Heinz III College Presented by David Dombrosky Carnegie Mellon’s Center for Arts Management and Technology March 31, 2011 Mobilizing the Arts: Engaging Audiences Through the Mobile Web

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With the rapid adoption of web-enabled cell phones, smartphones and tablet computers, how are arts organizations adapting to the rise of the mobile Internet? What options are available to arts professionals who want to engage their audiences via mobile devices? What are the cost implications for these new technologies?

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Page 1: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Presented by David DombroskyCarnegie Mellon’s Center for Arts Management and

Technology

March 31, 2011

Mobilizing the Arts:Engaging Audiences Through the

Mobile Web

Page 2: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Overviewiew

• Why do we need to engage with the mobile Web?

• What options for mobile engagement currently exist?

• How are arts organizations using these options?

Page 3: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

What is the Mobile Web?

Page 4: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Why Do We Need to Engage?

3 Drivers:

I. Access

II.Behavior

III.Expectation

Page 5: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

We can’t afford to engage with

mobile.Not true.

You most likely already participate in “mobilized” online

environments.

Page 6: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Common “Mobilized” Online Tools

• Facebook

• Twitter

• YouTube

• Flickr

• iTunes

• Google Maps

• Press sites

Page 7: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

QR Codes

• QR = “quick response”

• Bar codes can be linked to content

• QR Code readers are free

• Generators are also free

Page 8: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Location-Based Social Networks

• FourSquare and Facebook Places

• Claim your venue or brand

• Ask visitors to “check-in”

• Promotions

• Cross-promote with nearby businesses

• Recommendation engine

Page 9: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Look for Apps You Can Tie Into

Page 10: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Mobile Websites

• Currently over 233 billion websites on the Internet

• In 2010, just over 3 million of them were mobile-friendly

• Accessible from all types of mobile devices

Page 11: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Making Your Website Mobile Friendly

• Create a separate mobile site

• For example: m.technologyinthearts.org instead of www.technologyinthearts.org

• Consider using services like MoFuse

• Keep the layout simple and easy to navigate

• Keep images to a minimum

• Test your site on a number of mobile devices

• Redirect mobile users to your mobilesite

Page 12: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Mobile Apps

• Software designed for a mobile device – smartphones or tablet computers

• Connectivity

• Platform-specific

• Unique, interactive experience

Page 13: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

A Sampling of Arts Mobile Apps

Page 14: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

A Sampling of Arts Mobile Apps

Page 15: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

A Sampling of Arts Mobile Apps

Page 16: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

A Sampling of Arts Mobile Apps

Page 17: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

A Sampling of Arts Mobile Apps

Page 18: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Mobile App Developers

• Think local

• Cultural app developers

• Instant Encore

• Toura

• Different types of economic relationships

Page 19: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Things to Think About

• What do your patrons or constituents want from their mobile experience with your organization?

• What types of content do you already have to use?

• What budget level do you have to devote to mobile engagement? Can you leverage other resources or relationships?

Page 20: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

Questions?

Page 21: Mobilizing the Arts: Engaging Audiences Through the Mobile Web

Presented by the Center for Arts Management and Technology (CAMT.Artsnet.org), Carnegie Mellon’s H. John Heinz III College

[email protected]

www.twitter.com/DDombrosky

David Dombrosky

Technology in the Artswww.technologyinthearts.org

Center for Arts Management & Technologyhttp://camt.artsnet.org