mock interview – preparing for placements or future employment 26 03 2015
TRANSCRIPT
Preparing for a interview
Student Employability Team- March 2015
Performing well at Interview
Interview= Self Promotion in person!
Agenda:
• Before, during & after
• Answering questions
• Useful resources
• Prepare to ask questions
The perfect candidate selection process could include:
CV, letter, application, online application
Telephone interview
Online tests (aptitude, psychometric)
Assessment day & group task (role
play, case study/scenario, presentation, in-tray exercise, social event)
First interview
Final interview
Interviews & Assessment Centres
Reflect on past experiences you’ve had?
What went well? What was difficult/challenging?
Questions you found easy to answer? Nightmare questions?
Things you felt prepared for? How you coped
with the unexpected?
Interviewers – what are they looking for?
AbilityCan you do the job?
(appropriate qualifications, knowledge, skills, experience?)
WillingnessWill you do the job?
(right motivation, attitude and enthusiasm?)
ManageabilityWill you fit in?
(personality - a pleasure or a pain?)
Selling PointsWhat can you offer over the other
candidates?
Before the interview you should be prepared to know
1. Know yourself – What do you want out of the job
2. The job – What does the job role involve, make sure you read through the job description.
3. The organisation – Research the company/industry, understand the services they offer and their customers
4. The details - Know where you’re going – check date & time, prepare route & method of travel, check how long it will take
5. Relevant experience - think about how well your experience, interests and skills fit the job and the organisation
6. Be positive and be yourself….
1. First impressions
Dress smart
Present Yourself Appropriately
Arrive early
Be organised
A winning Smile
Confident
Be positive
The language you use
Your voice
Facial impressions
55% is visual impact 38% is tone of voice 7% is what you say
Specialist Skills
Specialist
Knowledge
Relevant
Experience
ResponsibilitiesAchievementsInterests
2. You are gaining many skills – Tell and show this
Matching Skills to Requirements – Employers want Evidence
EMPLOYER NEEDS
Communication
Team work
YOUR EVIDENCE
Communicating with work colleagues or
communicating when presenting to your class
friends.
Working with groups of people at university.
EMPLOYER NEEDS YOUR EVIDENCE
Leadership
Time Management
Meeting coursework/project deadlines
Always on time for lectures and seminars
Listening Skills
Listening to your class colleagues when working in a team project
Question time – Matching skills to Requirements
Can you give me an example of when you have demonstrated strong
communication skills?
Presenting a presentation in front of your class
– communicating with the class, e.g. listening
as well as asking the audience questions
Question time – Matching skills to Requirements
The ability to work well with others is a critical skill for this position. Therefore give me an
example of when you’ve worked well as part of a Team?
Team project you’ve worked on at university or
working in a team at work to resolve a
problem.
Question time – Matching skills to Requirements
How do you manage your time and
prioritise tasks?
Setting goals
Breaking tasks down into steps
Prioritising
Using lists
The STAR technique
Using the STAR technique to shine at a job interview
Situation Task Action Resultbriefly
describe
where
were you
working
the job you
were
assigned
discuss
in detail
the
action
you took
the
outcome/result
of those
actions
• Situation – set the context for your story. For example my colleague was suppose
to deliver a presentation in front of 20 external employers, however he did not turn
up.
• Task – what was required of you. For example, It was my responsibility to find an
alternative so it didn't reflect badly on the company and we didn't waste the
opportunity
• Activity – what you actually did. For example, I ended up delivering the
presentation and I spoke to a member of the team, who at a push could step in and
also help.
• Result – how well the situation played out. For example, I explained to the external
employers that my colleague could not make the meeting, however myself and my
colleague presentation went well. As a result we gained some good external
contacts for the university.
Tell me about a time when you came up
with an innovative solution to a challenge
your company/class/organization was
facing.
Think of the STAR technique
3. Common Interview Questions - Examples
Tell me about yourself.
How did you choose your university?
What attracted you to this position?
What do you know about our company?
What interests you about our company?
Who are our major competitors and what differences do you notice?
Why should we employ you?
What can you offer us that others can't?
What have been your main achievements?
What motivates you?
What are your strengths and weaknesses?
How would your friends/colleagues describe you?
How do you react under pressure?
When were you involved in confrontation and how did you resolve it?
What contribution would you make as part of a team?
What supervisory/leadership
experience do you have?
What are your career goals and how does this position fit in with those?
Have you any questions you would like to ask us?
Buy Some Time - You can often buy some time to formulate an answer by rephrasing the question, or asking for clarification.
Perhaps add how you may go about getting the answer if need be.
I'm not entirely sure of an answer, but here are a few thoughts of mine.
Don’t panic, Try to stay calm and relax.
4. Not knowing how to answer a question.. What to do next?
Inappropriate appearance
Being late
Appearing disorganised
Poor communication skills
Lack of insight into the
organisation or job
Lack of energy or enthusiasm
A defensive attitude
A tendency to make excuses and
blame others
Lack of confidence
Aggression and rudeness
5. Reasons for Rejection and how to handle rejection
How to handle rejection
Reasons for rejection
What types of training opportunities do you offer?
In what way is performance measured and reviewed?
Is there scope for promotion in the future?
5. Questions you can ask the interviewer ..
Professional development questions
5. Questions you can ask
Team questions
Can you tell me about the team I’ll be working with?
Which other departments work most closely with this one?
Creating an Elevator Pitch
Identify your goal
Explain what you do/did
Communicate your unique selling point
Put it all together
Practice
6. The 30 second evaluator pitch
30 seconds to
sell yourself
Ask questions
Smile
Look forward to hearing from you
Contact them after the interview via email
Crack a joke..
7. Leaving a good impression
Making an Impact – the graduate job interview
DVD available to watch at the Employability Desk in the Mountbatten Library
Solent University’s online employability resource:
http://careerbox.solent.ac.uk
click on the Site Map
click on Get that job!scroll down to Job Getting Web Links
Interviews: Useful Resources
Watch on the web! http://vimeo.com/user3283496/videos/sort:date
Telephone Interview Advice http://newgradlife.blogspot.com/2009/12/how-to-get-job-through-
phone-interview.html
Book a mock interview with a careers advisor