models to engage vulnerable migrants and refugees in their ... · syn eirmos ngo of social...

WP4: Mapping on Health and MREM Security: PU 1/33

Author(s): Regione.Emilia-

Romagna- Agenzia Sanitaria e

Sociale Regionale

Version: 1.0 [Final]

Health Unit HP-PJ-2016-738091© Copyright 2017 MYHEALTH Consortium

Models to engage Vulnerable Migrants and Refugees in their

health, through Community Empowerment and Learning

Alliance

D4.1 Report about health status on vulnerable

migrants

WP4– Mapping on Health and MREM

V1.0 [Final]




Sociale Regionale



Document Information

Grant Agreement Number Health Unit- 738091 Acronym MYHEALTH

Project full title: Models to engage Vulnerable Migrants and Refugees in their health, through

Community Empowerment and Learning Alliance

Project URL http://www.healthonthemove.net

EU Project officer Paola. D’ACAPITO

Paola.D'[email protected]

Deliverable Number D4.1 Title Report of mapping protocol to gather current initiatives and

health care services dedicated to most vulnerable immigrants

Milestone Number Title

Work package Number 4 Title Mapping on Health and MREM

Version: 1.0

Date: 30.01.2018

Delivery date Contractual 31st December 2017 Actual 31

th January 2018

Status Version 1.0 Final Interim x

Nature Report x Prototype Other

Dissemination Level Public x Confidential

Authors (Partner) RER and VHIR

Responsible Author

Giovanni Ragazzi

Núria Serre

Email [email protected]

[email protected]

Partner 10 Phone +39 0515277392

Description of the deliverable Report of mapping protocol to gather current initiatives and health care services

dedicated to most vulnerable immigrants

Key words Mapping, migrant, resources, stakeholder, e-tools, local project

http://healthonthemove.net/

mailto:[email protected]




Sociale Regionale



MYHEALTH CONSORTIUM. This document is an output of a research project partially funded by

the European Commission: Consumers, Health, Agriculture and Food Executive Agency.

According to the Grant Agreement nº: 738091.

The partners in this project are:

Participant

Nº Participant Legal Name Country

Partner's

Acronym

1 Fundacio Hospital Universitari Vall d’Hebron-

Institut de recerca ES VHIR

2 Institut Catala De La Salut– Hospital

Universitari Vall d’Hebron ES ICS

3 Syn Eirmos Ngo Of Social Solidarity Astiki

Etairia E EL

SYN-

EIRMOS

4 Migrantas DE Migrantas

5 The Migrants' Resource Centre UK MRC

6 European Institute of Women’s Health CLG IE EIWH

7 University Of Greenwich UK UoG

8 Asserta Global Healthcare Solutions ES Asserta

9 Fakultni Nemocnice U Sv. Anny V Brne CZ FNUSA

10 Regione.Emilia-Romagna- Agenzia Sanitaria e

Sociale Regionale IT RER

11

Charité - Universitätsmedizin Berlin; Psychiatric

University Clinic of Charité at St. Hedwig

Hospital in Berlin

DE CHARITE




Sociale Regionale



Table of Contents

1 1. MAPPING PLAN ......................................................................................................................... 8

1.1 Mapping Background and Aims............................................................................................ 8

1.2 Mapping Responsible .......................................................................................................... 10

1.3 Mapping Plan ...................................................................................................................... 10

1.4 Mapping process plan: methodology and tools ................................................................... 11

1.4.1. Definition of the map for MyHealth (processes, borders, targets, contents…) ........... 11

1.4.2 Definition of variables (i.e., key characteristics of the subjects to be mapped for

MyHealth) ................................................................................................................................... 13

1.4.3 Design and construction of methodological tools for data collection, monitoring and

help desk 13

1.4.4 Data Analysis and report .............................................................................................. 18

Annex 1. WP4: Mapping_invitation template………………………………………………....32




Sociale Regionale



Index of tables

Table 1. The mapping plan. 10

Table 2. Current Studies and Projects Mapping variables. (T4.1) 14

Table 3. Migrant resources mapping variables. (T4.2) 15

Table 4. App/eTools Mapping variables. (T4.4) 16

Table 5. Stakeholders Mapping variables. (T3.2) 17

Table I Organizations or services involved in the study or project 18

Table II Primary country of the study or project 18

Table III Main activities of the study or project 19

Table IV Type of service or organization 19

Table V Primary country of the service or organization 20

Table VI Primary targets of the service or organization 20

Table VII Gender for whom was directed the service or organization 21

Table VIII Age for whom was directed the service or organization 21

Table IX Main activities of the service or organization 22

Table X. Cost of the service or organization 22

Table XI. Languages of the service or organization 23

Table XII. Main Target of the APP/Website/E-tool 25

Table XIII. Type of information provided by the APP/Website/E-tool 26

Table XIV. Languages used by the APP/Website/E-tool 27

Table XV. Type of stakeholder 28

Table XVI. Stakeholder country 28

Table XVII Preliminary list of services or organizations mapped for the task 4.2 29




Sociale Regionale



ABBREVIATIONS

ICT Information and Communications Technology

NGO Non-Governmental Organisation

RER Regione Emilia-Romagna - Agenzia Sanitaria e Sociale Regionale

REF Reference

WP Work Package




Sociale Regionale



Executive Summary

The mapping exercise represents the first step in any social network analysis, and may well lay the

foundation for subsequent, in-depth explorations of the network. The following “Report of mapping

protocol to gather current initiatives and health care services dedicated to most vulnerable

immigrants” of MyHealth project, presents the aim, targets, methods and preliminary results of the

mapping process.

The objective of this activity is to develop a complete interactive map, with main health issues, main

actors and stakeholders, reference sites dealing with vulnerable migrants and refugees, legal and

organisational aspects of Health systems in the involved countries, and the Information and

Communications Technology (ICT) tools available. We will focus our attention: on those actions

that are directly related to health, but also on those that modify the social determinants of health,

on women and unaccompanied minors.

In order to maintain the platform up-to-date and ensure the accuracy of the available information,

a special update strategy is incorporated.




Sociale Regionale



1. MAPPING PLAN

1.1 Mapping Background and Aims

The theoretical background for the mapping intervention is provided by two reference frames,

namely: (a) studies on networks and in particular on social networks;1-3

and (b) Lewin-inspired

action-research which is also closely related to the Learning Alliance paradigm.4

According to the social networks theory, the social reality is seen and interpreted as being

composed of more or less large and structured networks of relations. The core element of such

perspective is that individuals (or actors) relate to each other, and this interaction shapes and

modifies the behaviour of all parties. The main purpose of the network analysis is precisely to

pinpoint (and possibly analyze) such ties (links) between individuals (nodes). The mapping exercise

does indeed represent the first step in any social network analysis, and may well lay the foundation

for subsequent, in-depth explorations of the network, e.g. with regard to its relational qualities and

integrated functioning.

The action-research paradigm provides the WP4 with the most comprehensive framework, as it will

enable the researchers to focus on the research process itself as a concurrent action over the same

system that is being analyzed. The main methodological assumptions adopted derive from the

literature on action-research introduced by Kurt Lewin:4

● Research has a practical character, assumes as its object the problems of a community-group

and therefore, also has contextual nature;

● Research is aimed at change and in this context the analysis of the processes and the

definition of the solutions/results are focused on the group dimension rather than on the

individual one;

● The design of research is multi-stadial and cyclical in the alternation of phases of knowledge

and action;

● Participation, in terms of cooperation and interdependence between researchers and group-

community in which the research takes place, is central;




Sociale Regionale



● Research has an ethical foundation (derived from the participatory and democratic matrix

from which the concept of action-research arises).

In this perspective, the mapping exercise unfolds not so much as passive compiling of the actors

within the system, but rather as an active platform wherein individuals are already key players in

ongoing organisational activities. The various steps of mapping will thus become spaces for

reflecting upon, defining and refining concepts, variables and specific objectives; thus, contributing

to integrate the emerging network nodes through a process of reciprocal and constant learning and

knowledge acquisition.

Objectives of the mapping activity are as follows:

Work Package (WP) 4 main objective: Develop a complete interactive map, with main health

issues, main actors and stakeholders, reference sites dealing with vulnerable migrants and refugees,

legal and organisational aspects of Health systems in the involved countries, and the Information

and Communications Technology (ICT) tools available.

We will focus our attention on those actions that are directly related to health, but also on those that

modify the social determinants of health. The social determinants of health are the conditions in

which people are born, grow, live, work and age. These circumstances are mostly responsible for

health inequities - the unfair and avoidable differences in health status seen within and between

countries.5

These circumstances are shaped by the distribution of money, power and resources at global,

national and local levels and include variables like employment conditions, social exclusion, gender

equity, education, etc.

Tasks of the mapping activity are as follows:

Creating databases as required from MyHealth and containing:

T4.1: current studies and projects at the local level and involving communities;




Sociale Regionale



T4.2: key actors both institutional and non-institutional, and stakeholders1 involved in

supporting vulnerable migrants and refugees (from health, social, community, cultural, and

political points of view);

T4.4: ICT tools currently available in Europe and in the rest of the world.

Eventually, the mapping process will create new synergies and reinvigorating the network

awareness of services around migration and define a model for mapping services/projects/e-tools

that refers to a specific target transferable to other areas of application.

1.2 Mapping Responsible

The team leading the coordination of mapping is from Regione Emilia-Romagna - Agenzia

Sanitaria e Sociale Regionale (RER). RER, in close collaboration with other partners, will be

responsible for assessing the methodological tools for data collection, monitoring the database

under construction, performing data analysis and reporting.

Each partner of MyHealth will be responsible for the localization of the methodological tools that

will be identified as useful in the mapping process, and for data collection in their respective

country.

1.3 Mapping Plan

The mapping plan delineates the steps to be followed to perform the mapping process (see table 1).

Table 1. The mapping plan.

STEP ACTION

1 Definition of the map for MyHealth (processes, borders, targets, contents…)

2 Definition of variables (i.e., key characteristics of the subjects to be mapped for

MyHealth)

3 Design and construction of methodological tools for data collection, monitoring and

help desk

4 Data analysis and report

1 Through this mapping we will also perfom Task 3.2.




Sociale Regionale



1.4 Mapping process plan: methodology and tools

1.4.1. Definition of the map for MyHealth (processes, borders, targets, contents…)

The first step is the definition of the mapping process itself and the map contents.

Mapping is mainly a descriptive account of the network of services/projects/communication

and information e-tools, but is also, and primarily conceived to be, a process. The final

output will be a shared database; however, every MyHealth partner should be able to benefit

locally from this process and use it to strengthen (or build) relations and awareness within

each local network. Getting in contact with other people and organizations that could know

about other reference sites or services is important not only to collect information, but also

to build relations and (re)organize work.

When talking about mapping networks, and even more so when it is about organizations and

services, we also need to make a distinction between the network as it is prescribed and

formalized in protocols, and the network as practiced in lived experiences; and realize that

the latter can be more or less different from the former. For example, there could be some

Non-governmental organizations (NGO), service or program that has not been formally

included in laws or protocols, but that represents a key reference site for migrants.

From the ‘target’ point of view MyHealth focuses on vulnerable migrants and refugees, and

in particular women and unaccompanied minors. From a geographical point of view, an

approach based on feasibility has been selected so that each partner could opt for mapping

the city, province or region, according to their resources, organizational position and role

within the network.

As stated before, MyHealth aims to map: (a) current studies and projects at the local level

and involving communities (T4.1); (b) key actors both institutional and non-institutional

(T4.2), and stakeholders (T3.2) involved in supporting vulnerable migrants and refugees

(from health, social, community, cultural, and political points of view); (c) ICT tools

currently available in Europe and in the rest of the world (T4.4).




Sociale Regionale



There are many ways to start mapping. As discussing tools devoted to a specific target, a

needs-based approach is advisable; that is, starting from the list of needs that typically

characterize newcomer migrants, and possibly considering their various and peculiar

degrees of vulnerability (women, unaccompanied minors, individuals with psychological

disorders or disabilities, etc.). This approach will allow identifying the most needed services

and information for each specific target.

Some examples of organizations and services to map (as resources or stakeholders) are those

who provide: healthcare, social care, legal assistance, general living information, cultural

support and social integration (e.g., mediation, translation, advising/orientation, support

groups, etc.), education, learning (e.g., language courses), recreational/cultural/sport

activities, employment and employment training services, housing, shelter, essential goods

(food, clothes...), etc.

In more operational terms, the mapping activity can start from what every organisation

(hospital, NGO…) knows better because of closeness or because of previous knowledge

(bottom-up approach); or we could start from the institutional level (top-down approach) by

revising laws and organizational protocols about migrants and identifying who is

responsible for which service. All of these approaches are useful and they should be

integrated to assure a good resolution of the final map.

As mentioned above, all actions move within the action-research paradigm,4 which

simultaneously entails knowledge and transformation of the reality; mutual collaboration

between the subjects involved in formulating the problem; identification of the methods to

be used; and an outline of the interventions to be implemented. This type of process holds a

very dynamic connotation, and puts in place mechanisms of continuous and recursive

formation and transformation of ideas and actions within an organized network.

In order to maintain the platform up-to-date and ensure the accuracy of the available

information, a special update service is incorporated.

From all of the data received throughout the questionnaires, an automated reminder email is

sent every 6 months to the contact person who registered the initiative. This email will allow

the update of the initiatives’ details. Once the interactive map is public and available on the




Sociale Regionale



MyHealth website (www.healthonthemove.net), a feature will enable new initiatives to be

registered. Once they are, they will be reviewed by a mixed team of the coordinator and

Asserta to ensure consistency, and will be added online on a monthly basis.

Finally, once the project is over, these mechanisms (updated and new initiatives) will be

maintained by Asserta, on a minimum timeline of 2 years after the project. Part of the

sustainability plan that will be developed towards the end of the project will enable the

possibility of finding sponsorship to maintain the map live and updated for a longer period

of time.

1.4.2 Definition of variables (i.e., key characteristics of the subjects to be mapped for

MyHealth)

After having defined the process and contents of mapping, we have to define the variables of

interest in relation to such contents. For each of the 4 mapping activities the following

variables have been identified (see table 2,3,4,5).

1.4.3 Design and construction of methodological tools for data collection, monitoring and

help desk

Online questionnaires have been created for data collection on SurveyMonkey platform (see

links below).

● Current Studies and Projects Mapping https://it.surveymonkey.com/r/H2RQ78D

● Migrant Resources Mapping https://it.surveymonkey.com/r/XL7T5KL

● App/Website/E-tool Mapping https://it.surveymonkey.com/r/H23ZRQC

● Stakeholder Mapping https://it.surveymonkey.com/r/HYZQ69Z

http://www.healthonthemove.net/

https://it.surveymonkey.com/r/H2RQ78D

https://it.surveymonkey.com/r/XL7T5KL

https://it.surveymonkey.com/r/H23ZRQC

https://it.surveymonkey.com/r/HYZQ69Z




Sociale Regionale



Table 2. Current Studies and Projects Mapping variables. (T4.1)

[fields with an asterisk are mandatory to collect]

VARIABLE RESPONSE OPTIONS

* Name of the

Organisation/Service that

manages the Study/Project

[text]

* Type of Organisation/Service

that manages the Study/Project

Government Programme, NGO, NGO with convention with Government, Other

[multiple choice/single answer]

* Name of the Study/Project [text]

* Brief description (max 144

characters) of the Study/Project

In your local language; in English; in another language.

[text]

* Other organisations /

associations / services involved in

the Study/Project

NGO(s), health care provider(s), social care provider(s), educational service(s),

legal service(s), cultural association(s), sports association(s), Other

[multiple choice/multiple answers]

* Primary country of the

Organisation/Service

EUROPEAN UNION - wide, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech

Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland,

Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal,

Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Other


* Level of action of the

Study/Project

Neighbourhood level, city level, regional level, Other (please specify)


* Primary target(s) of the

Organisation/Service's activities

General population, general migrants, newly arrived migrants (less than 5 years),

asylum seekers, refugees, healthcare professionals , social care professionals, Other


Gender targeting (if applicable) Female, Male, Other (please specify)


Adults/minors targeting (if

applicable)

Adult, minor


* Main activities of the


Health care provider, social care provider, legal assistance provider, general living

information, cultural support and social integration, education, learning,

recreational, cultural, sport activities, employment and employment training

services, housing, shelter, essential goods, Other


* Specific requirements to access [text]

* Cost Free, Free with application, Subsidised, Charged to patient, Other

[multiple choice/ multiple answers]

* Spoken languages

Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch,

English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian,

Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Maltese,

Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Slovak, Slovenian,

Spanish, Swedish, Turkish, Urdu, Welsh, Other (please specify),

(from Eurobarometer - Europeans and their Languages, 2012)


* Head office address and contact

information

Name, Surname, Address, Address 2, City/Town, Province, ZIP/Postal Code,

Country, Email Address, Phone Number

[text]

Additional contact information Name, Surname, Address, Address 2, City/Town, Province, ZIP/Postal Code,


[text]

Website [text]

Opening hours [text]

Other study/project contact [text]

Comments [text]




Sociale Regionale



Table 3. Migrant resources mapping variables. (T4.2)



* Name of the


[text]

* Type of Organisation/Service Government Programme, NGO, NGO with convention with Government, Other



characters) of the



[text]






Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Other





asylum seekers, refugees, healthcare professionals, social care professionals, Other





applicable)

Adult, minor




health care provider, social care provider, legal assistance provider, general living

information, cultural support and social integration, education, learning,




* Specific requirements to

access

[text]

* Cost Free, Free with application, Subsidised, Charged to patient, Other


* Spoken languages





Spanish, Swedish, Turkish, Urdu, Welsh, Other, (from Eurobarometer - Europeans

and their Languages, 2012)


* Head office address and

contact information



[text]



[text]

Website [text]

Opening hours [text]

Other organization/service

contact

[text]

Comments [text]




Sociale Regionale



Table 4. App/eTools Mapping variables. (T4.4)



* Name of the App/Website/E-

tool

[text]

* Link [text]


characters) of the

App/Website/E-tool


[text]

* Year of creation [text]

* Store Apple App Store (iOS), Google Play Store (Android), Windows Store (Windows

Phone OS), BlackBerry World (BlackBerry OS), Other (please specify)


* Cost Free, Other (please specify)


* Main target(s) of the

App/Website/E-tool


asylum seekers, refugees, healthcare professionals, social care professionals,

Other





applicable)

Adult, minor


* Type of informations provided

by the App/Website/E-tool

Health care provider, social care provider, legal assistance provider, general

living information, cultural support and social integration, education, learning,




* Available languages





Spanish, Swedish, Turkish, Urdu, Welsh, Other, (from Eurobarometer -

Europeans and their Languages, 2012)


* Geographical scope of the

App/Website/E-tool


Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,

Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland,

Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Other

(please specify)


Other App/Website/E-tool

information

[text]

Comments [text]




Sociale Regionale



Table 5. Stakeholders Mapping variables. (T3.2)



* Name of the


[text]

* Type of Organisation/Service Government Programme, NGO, NGO with convention with Government, Other



characters) of the



[text]






Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Other (please

specify)





asylum seekers, refugees, healthcare professionals (doctors, nurses...), social care

professionals, Other (please specify)





applicable)

Adult, minor




Health care provider, social care provider, legal assistance provider, general living

information, cultural support and social integration, education, learning, recreational,

cultural, sport activities, employment and employment training services, housing,

shelter, essential goods, Other


* Head office address and contact

information



[text]



[text]

Website [text]

Other organization/service

contact

[text]

Comments [text]

The choice of the SurveyMonkey platform was dictated by the possibility of fluidly

managing multilingual questionnaires. SurveyMonkey also gives the opportunity of an

immediate reporting that allows you to activate the recall mechanism effectively and ensures

an adequate level of data protection that other platforms do not guarantee.

Each questionnaire has been translated into the following: English (primary language),

German, Greek, Spanish, Czech, and Italian (with the possibility of further translations if

necessary).




Sociale Regionale



Using online questionnaires allows quickly collecting data and obtaining a database that can

be used to build an interactive online map.

It has been defined an invitation to compilation template that every partner should adapt to

different recipients (see annex 1 ‘WP4: Mapping_invitation template’).

1.4.4 Data Analysis and report

In this section, preliminary results from the online questionnaires are presented. Data

collection has started on November 1th, 2017 and will continue throughout the duration of

MyHealth project.

CURRENT STUDIES AND PROJECTS MAPPING: 5 answers (T4.1)

A total of 5 studies or projects were mapped from November 2017 to January 2018.

Table I Organizations or services involved in the study or project

Organization or Service N (%)

NGO(s) 1(20.0)

Healthcare provider(s) 4 (80.0)

Social care provider(s) 3 (60.0)

Cultural association(s) 1(20.0)

Sports association(s) 1(20.0)

Other (please specify) 1(20.0)

Table II Primary country of the study or project

Country N (%)

Germany 3 (60.0)

Greece 1 (20.0)

Luxembourg 1 (20.0)




Sociale Regionale



Table III Main activities of the study or project

Activities N (%)

Healthcare 4 (80.0)

Social care 2 (40.0)

Cultural support an social integration 2 (40.0)

Others 1 (20.0)

MIGRANT RESOURCES (service or organization) MAPPING: 55 answers (T.4.2)

A total of 55 resources or services were mapped from November 2017 to January 2018.

Table IV Type of service or organization

Type of service or organization N (%)

Government programme 16 (29.1)

NGO 16 (29.1)

NGO with convention with the Government 6 (10.9)

Others 17 (30.9)




Sociale Regionale



Table V Primary country of the service or organization

Country N (%)

Italy 18 (32.7)

Spain 16 (29.1)

United Kingdom 10 (18.8)

Greece 7 (12.7)

European Union-wide 5 (9.1)

Germany 3 (5.5)

Other 4 (7.3)

Table VI Primary targets of the service or organization

Targets N (%)

General migrants 36 65.5)

General population 31 (56.4)

Refugees 28 (50.1)

Asylum seekers 27 (49.1)

Newly arrived immigrants (less than 5 years) 25 (45.5)

Social care professionals 13 (23.6)

Health professionals 8 (14.6)

Other 21 (38.2)




Sociale Regionale



Table VII Gender for whom was directed the service or organization

Gender N (%)

Female 38 (88.4)

Male 37 (86.1)

Other 10 (23.3)

Table VIII Age for whom was directed the service or organization

Age N (%)

Adults 43 (95.6)

Minors 28 (62.2)




Sociale Regionale



Table IX Main activities of the service or organization

Activities N (%)

Cultural support and social integration 26 (47.3)

General living information 19 (34.6)

Healthcare provider 15 (27.3)

Education 14 (25.5)

Social care provider 13 (23.6)

Legal assistance provider 13 (23.6)

Employment and employment training 12 (21.8)

Recreational, cultural, sport activities 9 (16.4)

Housing 5 (9.1)

Essential goods 1 (1.8)

Others 12 (21.8)

Table X. Cost of the service or organization

Cost N (%)

Free 48 (87.3)

Subsidised 6 (10.9)

Free with application 1 (1.8)

Charge to patient 1 (1.8)

Other 8 (14.6)




Sociale Regionale



Table XI. Languages of the service or organization

Languages N (%)

Arabic 26(47.3)

Catalan 14 (25.5)

Bulgarian 3 (5.5)

Chinese 6 (10.9)

Croatian 2 (3.6)

Czech 1 (1.8)

Danish 1 (1.8)

English 45 (81.8)

Estonian 1 (1.8)

Finnish 2 (3.6)

French 34 (61.8)

German 8 (14.6)

Greek 9 (16.4)

Hindi 2 (3.6)

Hungarian 3 (5.5)

Irish 1 (1.8)

Italian 23 (41.8)

Korean 1 (1.8)




Sociale Regionale



Latvian 2 (3.6)

Lithuanian 2 (3.6)

Polish 6 (10.9)

Portuguese 5 (9.1)

Romanian 5 (9.1)

Russian 8 (14.6)

Slovak 1 (1.8)

Slovenian 2 (3.6)

Spanish 23 (41.8)

Swedish 1 (1.8)

Turkish 6 (10.9)

Urdu 12 (21.8)

Other 21 (38.2)




Sociale Regionale



APP/ETOOLS MAPPING: 5 answers (T4.4)

A total of 5 APP/Website/E-tool were mapped from November 2017 to January 2018.

Table XII. Main Target of the APP/Website/E-tool

Cost N (%)

Newly arrived immigrants (less than 5 years) 5 (100)

Refugees 4 (80.0)

Asylum seekers 4 (80.0)

General migrants 3 (60.0)

General population 2 (40.0)

Social care professionals 2 (40.0)

Healthcare professionals 1 (20.0)

Other 2 (40.0)




Sociale Regionale



Table XIII. Type of information provided by the APP/Website/E-tool

Information N (%)

Cultural support and social integration 3 (60.0)

Employment and employment training 2 (40.0)

Education 1 (20.0)

Social care provider 1 (20.0)

Recreational, cultural, sport activities 1 (20.0)

Housing 1 (20.0)

Others 2 (40.0)




Sociale Regionale



Table XIV. Languages used by the APP/Website/E-tool

Languages N (%)

Arabic 4 (80)

Catalan 1 (20.0)

English 5 (100)

French 4 (80.0)

German 3 (60.0)

Greek 1 (20.0)

Russian 1 (20.0)

Spanish 1 (20.0)

Others 4 (80.0)




Sociale Regionale



STAKEHOLDERS MAPPING: 12 answers (T3.2)

A total of 12 Stakeholders were mapped from November 2017 to January 2018. However,

the services and organizations registered by the questionnaires above will be included in the

stakeholders list.

Table XV. Type of stakeholder

Type of stakeholder N (%)

Government programme 2 (16.7)

NGO 1 (8.3)

NGO with convention with the Government 2 (16.7)

Others 7 (58.3)

Table XVI. Stakeholder country

Country N (%)

Germany 6 (50.0)

European Union-wide 1 (8.3)

Czech Republic 1 (8.3)

Greece 1 (8.3)




Sociale Regionale



Table XVII Preliminary list of services or organizations mapped for the task 4.2

Country Name Type

Germany IKaRuS-Interkulturelle Kommunikation und russische Sprache NGO

Germany Migration Hub Network NGO

Germany Kontakt- und Beratungsstelle für Flüchtlinge und Migrant_innen NGO

Greece Hestia Hellas NGO

Greece MSF Greece NGO

Greece PRAKSIS NGO

Greece Solidarity Now/ Athens Solidarity Center NGO

Greece ARSISAssociation for the Social Support of Youth NGO

Greece Hestia Hellas NGO

Greece Solidarity Now/ Athens Solidarity Center NGO

Italy Lai-momo soc. coop. soc. Other

Italy Gestione sanitaria di rifugiati e richiedenti asilo GP

Italy Associazione Arcobaleno Other

Italy Ausl Modena - Pediatria di Comunità GP

Italy Centro interculturale Zonarelli Bologna GP

Italy Centro Servizi Cittadini Stranieri GP

Italy centro servizi cittadini stranieri GP



Italy centro servizi cittadini stranieri GP

Italy Centro Servizi Integrati per l'Immigrazione GP

Italy dipartimento cure primarie . centro salute famiglia straniera GP

Italy Informastranieri Comune di Parma GP

Italy Opera dell'Immacolata ONLUS Other

Italy Pediatria di comunità Ausl Bologna GP

Italy Sportello Immigrati Unione dei Comuni della BassaRomagna GP

Italy Sportello Immigrazione NGO with GA

Italy Ufficio Informazioni Stranieri NGO with GA

Spain AMISI NGO with GA

Spain Associació Cedre. Projecte educatiu La Caseta Other

Spain Casal dels Infants ASB// Servei de Transició a l'Autonomia NGO

Spain Comissió Catalana d'Ajuda al Refugiat - CEAR NGO with GA

Spain Consorci de serveis socials de barcelona Other

Spain Cruz Roja Española NGO with GA

Spain Eicascantic - Espai d'Inclusió i Formació Casc Antic Other

Spain Fundació Privada Benallar NGO with GA

Spain Fundación Privada Putxet NGO

Spain Hospital de Poniente Other

Spain Hospital Universitari Vall d'Hebron GP

Spain Màster en Salud Internacional y Cooperación Other

Spain

PROSICS, programa de salud Internacional del Instituto Catalán de la

Salud GP




Sociale Regionale



Spain SOS Racisme Catalunya NGO

Spain Unidad de Medicina Tropical. Hospital de Poniente Other

Spain Unitat Municipal contra el Tràfic d'Éssers Humans Other

United Kingdom Chatterbox Other

United Kingdom Barts health nhs Trust. Whipps Cross Maternity Unit e11 1nr Other

United Kingdom Breaking Barriers Other

United Kingdom East European Resource Centre NGO

United Kingdom Latin American Women's Rights Service Other

United Kingdom Lewisham Refugee Migrant Network Other

United Kingdom

Mother Tongue Counselling, Brent, Wandsworth and Westminster

Mind Other

United Kingdom myhealthlondon GP

United Kingdom Nafsiyat Intercultural Therapy Centre Other

United Kingdom Ourmala NGO

GP: Government Programme; NGO: Non-Governmental Organisation; GA: Government agreement




Sociale Regionale



REFERENCES

1. Barabási A-L. Linked: the new science of networks. Basic Books, 2002.

2. Buchanam M. Nexus. Small Worlds and the Groundbreaking Science of Networks. W W

Norton & Co Inc, 2003.

3. Provan KG, Sebastian J. Networks Within Networks: Service Link Overlap,Organizational

Cliques, and Network Effectiveness. Academy of Management Journal, 41: 453-463, 1998.

4. Lewin K. Action research and minority problems. J Soc Issues, 2 (4): 34-46, 1946.

5. WHO. Social Determinants of Health. Available at:

http://www.who.int/social_determinants/publications/en/. Access on 29th

January 2018.

http://www.who.int/social_determinants/publications/en/




Sociale Regionale



Annex 1 ‘WP4: Mapping invitation template’




Sociale Regionale



models to engage vulnerable migrants and refugees in their ... · syn eirmos ngo of social...

Documents