modern apps helping organisationssucceed...success of app/software releases 78% believe that if app/...

Confidential │ ©2020 VMware, Inc.

August 2020

Modern Apps Helping Organisations SucceedResearch Conducted by Vanson Bourne Commissioned by VMware

2Confidential │ ©2020 VMware, Inc.

During the global pandemic, 5,000 business and IT decision makers, and app developers in 17 countries were asked for their views on digital transformation

1,650 respondents came from Australia, China, India, Japan and South Korea

Confidential │ ©2020 VMware, Inc. 3

Across APAC Digital Transformation is working

99%

Have been digitally transforming

99%

See room for improvement in future DX efforts

97%

Have encountered at least some DX

successes

The prevailing assumption that DX is failing must end

90%

Have had elements of DX

hindered


31%

Lower costs

49%

Enable a remote workforce

44%

Ensure reliable uptime

44%

Push quick updates

38%

Continue driving revenue

And Modern Apps are driving DX successDuring the pandemic, modern apps allowed APAC orgs to…

During the current COVID-19 pandemic, what are the main benefits to your business of utilising modern, cloud-native applications? [1650] APAC respondents only


Key Research Takeaways

Adopt a whole-of-enterprise approach to increase likelihood of

business success

Trust in software-minded leaders

and talent

Prioritise an agile culture to drive innovation and

improve the customer experience

To continue to succeed in their DX efforts, APAC organisations must…


Research Snapshots


Adopt a whole-of-enterprise approach to increase likelihood of business success


• Those in charge of the change had the appropriate knowledge/skill sets

• The entire workforce bought into the wider vision

• We embraced continuous integration and continuous delivery when deploying new apps/software

• A “test and learn” approach was adopted/encouraged

• Alignment across teams was strong

• We have a streamlined and efficient security and regulatory approval process

• The apps/software we implemented integrated well with existing/legacy systems

• We got new features built and released quickly and easily

• We reduced the number of platforms that we used to make future changes more straightforward

What goes into making DX a successHigher Performing organisations show the gaps that those Lower Performing must address

People Process Technology


Trust in software-minded leaders and talent


Putting the Right People in the Right Places is CriticalOverwhelming majority of respondents agree that software-minded leaders make organisations more successful

Organisations with software-minded leaders

are more successful

DX success requires people with varied

technical skills to be heavily involved

My organisation would be more successful if leadership

positions (e.g. CEO) were filled by people with a technical background

Showing the percentage of respondents who agree with each statement

89% 94% 85%


Prioritise an agile culture to drive innovation and improve

the customer experience


Average proportion app/software development considered agile

Average app dev time innovating vs. routine maintenance

Agility breeds InnovationThe agile culture in Higher Performing orgs allows them to innovate more, which gives them an edge over their competition*

51.25%45.74%

57.56%

APAC total Underperforming/Notgrowing/Low growth (5% or

less)

Medium/High/Hyper growth(5+%)

48.91%

38.98%

Innovating Maintenance/updates

APAC totalUnderperforming/Not growing/Low growth (5% or less)Medium/High/Hyper growth (5+%)

39%38.92%44.26%46.22%

*according to App Devs and ITDMs


The Need for Modernising the App Development Process

77% agree that delays caused by rigid processes are

detrimental to the overall success of app/software

releases

78% believe that if app/ software development

processes are not modernisedit will be impossible to deliver a best-in-class user experience

57% would consider leaving their job over the frustrations

with app development experience

By modernising the way software is made, companies can make the most of cloud-native apps and are more likely to find success with DX projects

Of APAC App Devs and ITDMs…


7 Benefits of App Modernisation

Which of the following benefits has your organisation experienced (or would you experience) from using technologies that deliver more modern applications/software? [1100] APAC respondents that are app developers or ITDMs only, split by country, omitting some answer options

APAC App Devs and ITDMs agree that adopting the technologies and processes of modern apps would benefit their company and teams across the board

0%

10%

20%

30%

40%

50%

60%

More efficient use ofapp/software developer

time

Greater chance of successwith digital transformation

initiatives

Improved end userexperience

Increased app/softwarescalability

Increased app/softwareperformance

A happier app/softwaredevelopment team

Increased app/softwareagility

APAC total Japan India China South Korea Australia


APAC Demographics

1,650 APAC respondents were interviewed during March and April 2020, split in the following ways…


Demographics

COUNTRY

Showing respondent country [1650] APAC respondents only

0 100 200 300 400 500

Japan

India

China

South Korea

Australia


Demographics

RESPONDENT TYPE ORGANISATION SIZE

Showing respondent type [1650] APAC respondents only

How many employees does your organisation have globally? [1650] APAC respondents only

550

550

550

IT decision makers (ITDMs)

Business decision makers (BDMs)

App developers

424

379396

451

500-999 employees1,000-2,999 employees3,000-4,999 employees5,000 or more employees


Demographics

ORGANISATION INDUSTRY

Within which sector is your organisation? [1650] APAC respondents only

0 50 100 150 200

Information technology

Manufacturing, engineering, construction, production

Financial services

Business and professional services

Retail and wholesale

Healthcare

Energy, oil/gas and utilities

Telecommunication

Distribution and transport

Consumer services

Education

Hospitality

Government

Media, leisure and entertainment

Other


Demographics

GROWTH GROWTH (COMBINED)

Showing how respondents would characterise their organisation’s annual level of growth in terms of revenue [1650] APAC respondents only Showing how respondents would characterise their organisation’s annual

level of growth in terms of revenue [1650] APAC respondents only

34 80

758

671

33 11 63

Underperforming (-1% or less)

Not growing (0%)

Low growth (1-5%)

Medium growth (5-15%)

High growth (15-25%)

Hypergrowth (25+%)

Don't know/Did not answergrowth question

872715

63

Underperforming/Not growing/Low growth (5% or less)

Medium/High/Hyper growth (5+%)

Don't know/Did not answer growth question

Respondents have been combined into two major groups based on their companies’ growth:1. Under performing/Not growing/Low growth (5% or less) and,2. Medium/High/Hyper growth (5%+)


Global DemographicsComplete demographics for the 5,000 survey respondents interviewed during March and April 2020


Global Demographics

0 100 200 300 400 500 600

USA

Canada

Brazil

UK

Germany

France

Italy

Spain

Sweden

UAE

Netherlands

Russia

Japan

India

China

South Korea

Australia

COUNTRY


Global Demographics – Respondent Type and Organisation Size

1700

1650

1650

IT Decisions Makers (ITDMs)

Business Decision Makers (BDMs)

App Developers

Showing Respondent Type How Many Employees Does Your Organisation Have Globally?

1265

11841055

1496

500-999 Employees

1,000-2,999 Employees

3,000-4,999 Employees

5,000 or More Employees

RESPONDENT TYPE ORGANISATION SIZE


Global Demographics – Industry

0 50 100 150 200 250 300 350 400 450 500 550 600

Information technology

Manufacturing, engineering, construction,…

Financial services

Business and professional services

Retail and wholesale

Healthcare

Energy, oil/gas and utilities

Telecommunication

Distribution and transport

Education

Government

Consumer services

Hospitality

Media, leisure and entertainment

Other

Within Which Sector is Your Organisation?

ORGANISATION INDUSTRY


Global Demographics – Organisation Growth and When Surveyed

91 195

2475

1830

105304

Underperforming (-1% or less)Not Growing (0%)Low Growth (1-5%)Medium Growth (5-15%)High Growth (15-25%)/Hypergrowth (25+%)Don't Know/Did Not Answer Growth Question

547

4453

Pre-pandemic RespondentsPandemic Respondents

Showing How Respondents Would Characterise their Organisation’s Annual Level of Growth in Terms of Revenue

Showing Whether Respondents Entered the Survey Before or During the Pandemic

GROWTH PANDEMIC

Confidential │ ©2020 VMware, Inc.

August 2020

Modern Apps Helping Organisations SucceedResearch Conducted by Vanson Bourne Commissioned by VMware

modern apps helping organisationssucceed...success of app/software releases 78% believe that if app/...

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