modern brand building

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Stop Campaigning. Start Committing. MODERN BRAND BUILDING ©2008 Paul Isakson

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This is the presentation I shared at our (space150's) Deepspace event on Modern Brand Building. Dion Hughes of Persuasion Arts & Sciences and Adrian Ho of Zeus Jones shared some excellent thoughts on this topic of well (search for their presentations here too). Campaigning isn't quite the right term for what I was trying to say, but some good discussion followed the presentation, so it wasn't totally off. I'll be working to improve this, so if you have any thoughts, please share.

TRANSCRIPT

Page 1: Modern Brand Building

Stop Campaigning. Start Committing.

MODERN BRAND BUILDING

©2008 Paul Isakson

Page 2: Modern Brand Building

Paul Isakson

Head of Strategy

space150

©2008 Paul Isakson

Page 3: Modern Brand Building

DISCUSSION OUTLINEBrands & Branding TodayEvolution of Brand BuildingCampaigning vs. CommittingThoughts for Moving Forward

©2008 Paul Isakson

Page 4: Modern Brand Building

BRANDS & BRANDING HAVEN’T REALLY CHANGED TOO MUCH.

©2008 Paul Isakson

Page 5: Modern Brand Building

BRAND =COLLECTIVELY, WHAT PEOPLE SAY, FEEL & THINK ABOUT YOUR PRODUCT, SERVICE OR COMPANY.

©2008 Paul Isakson

Page 6: Modern Brand Building

A STRONG BRAND =A COLLECTION OF COHERENT IDEAS AND EXPERIENCES WITH A PRODUCT OR SERVICE OVER TIME.

©2008 Paul Isakson

Page 7: Modern Brand Building

A GREAT BRAND IS A GREAT STORY.

©2008 Paul Isakson

Page 8: Modern Brand Building

IF WHAT MAKES A GREAT BRAND HASN’T CHANGED ALL THAT MUCH, WHAT HAS?

©2008 Paul Isakson

Page 9: Modern Brand Building

Evolution of Brand BuildingOLDMessagesStaticSayingLook & FeelPosingSimplicityTouch pointsAudience

NEWConversationsDynamicDoingExperienceAuthenticityComplexityEngagementsCommunity

About Transactions

About Relationships

Influenced by the thinking of John Grant, as shown in The Brand Innovation Manifesto©2008 Paul Isakson

Page 10: Modern Brand Building

STOP CAMPAIGNING.

START COMMITTING.

©2008 Paul Isakson

Page 11: Modern Brand Building

CAMPAIGNING

©2008 Paul Isakson

Page 12: Modern Brand Building

CAMPAIGNING =CHANGING YOUR CORE BRAND MESSAGE TO FIT WHAT YOU THINK PEOPLE NEED OR WANT TO HEAR TODAY SO THAT THEY BUY YOUR PRODUCT OR SERVICE.

©2008 Paul Isakson

Page 13: Modern Brand Building

CAMPAIGNING = MARKETING FOR SHORT TERM GAINS

©2008 Paul Isakson

Page 14: Modern Brand Building

POLITICIANS CAMPAIGN

©2008 Paul Isakson

Page 15: Modern Brand Building

©2008 Paul Isakson

Page 16: Modern Brand Building

CAMPAIGNING LEADS TO A CONSTANTLY CHANGING STORY.

©2008 Paul Isakson

Page 17: Modern Brand Building

PEOPLE AREN’T SURE WHAT TO THINK OF YOU.

©2008 Paul Isakson

Page 18: Modern Brand Building

YOU DON’T REALLY HAVE A BRAND.

©2008 Paul Isakson

Page 19: Modern Brand Building

YOU HAVE A PRODUCT OR SERVICE WITH SOME POTENTIALLY INTERESTING MARKETING.

©2008 Paul Isakson

Page 20: Modern Brand Building

NO LOYALTY

©2008 Paul Isakson

Page 21: Modern Brand Building

STOP CAMPAIGNING

©2008 Paul Isakson

Page 22: Modern Brand Building

COMMITTING

©2008 Paul Isakson

Page 23: Modern Brand Building

COMMITTING =BUILDING YOUR BRAND ON CORE PRINCIPLES THAT NEVER CHANGE.

©2008 Paul Isakson

Page 24: Modern Brand Building

COMMITTING = MARKETING FOR LONG TERM GROWTH

©2008 Paul Isakson

Page 25: Modern Brand Building

MEAN JOE GREENE

HILLTOP(TEACH THE

WORLD TO SING)

BOTTLE(SHAPE)

POLARBEARS

HOLIDAYS

SECRETFORMULA

HAPPINESSFACTORY

GRANDTHEFTAUTO

REFRESHMENT

HAVE A COKE AND A SMILE

ROCKWELL

COCA-COLA MAKES YOU HAPPY

Brand Molecule: The Brand Innovation Manifesto by John Grant©2008 Paul Isakson

Page 26: Modern Brand Building

NIKE HELPS YOU BE VICTORIOUS

AIRJORDAN

LEBRON

BOKNOWS

NIKETOWN

NIKE+

THESWOOSH

NIKEPLAYGROUND

TIGERWOODS

THEHUMAN RACE

RUNNINGCLUBS

RONALDINHOVIDEO

REVOLUTIONTV SPOT

DON IMUSTHANK YOU

LETTER

JUST DO IT

Brand Molecule: The Brand Innovation Manifesto by John Grant©2008 Paul Isakson

Page 27: Modern Brand Building

COMMITTING =CREATING AN EVOLVING COLLECTION OF COHERENT BRAND IDEAS AND EXPERIENCES OVER TIME

©2008 Paul Isakson

Page 28: Modern Brand Building

COMMITMENTS CREATE BRAND LOYALISTS©2008 Paul Isakson

Page 29: Modern Brand Building

START COMMITTING

©2008 Paul Isakson

Page 30: Modern Brand Building

HOW DO WE START?

©2008 Paul Isakson

Page 31: Modern Brand Building

A FEW THOUGHTS

©2008 Paul Isakson

Page 32: Modern Brand Building

IF YOU DON’T DEFINE YOUR BRAND, SOMEONE ELSE WILL.

©2008 Paul Isakson

Page 33: Modern Brand Building

DEFINE WHO YOU ARE & WHAT YOU STAND FOR.

COMMIT TO IT.

©2008 Paul Isakson

Page 34: Modern Brand Building

WHAT GOES INTO THE CLOUD, STAYS IN THE CLOUD.

©2008 Paul Isakson

Page 35: Modern Brand Building

THE PRODUCT REALLY IS THE MARKETING.

MAKE BETTER PRODUCTS FIRST.

©2008 Paul Isakson

Page 36: Modern Brand Building

START LOOKING AT YOUR MARKETING AS A PROGRESSIVE STORY INSTEAD OF AS QUARTERLY CAMPAIGNS.

©2008 Paul Isakson

Page 37: Modern Brand Building

STOP PUTTING THE EXACT SAME STORY EVERYWHERE.PEOPLE LIKE STORIES WITH DEPTH AND COMPLEXITY.

©2008 Paul Isakson

Page 38: Modern Brand Building

FORGET ABOUT CONTROLLING THE MESSAGE.

©2008 Paul Isakson

Page 39: Modern Brand Building

FANS ARE GOING TO CREATE CONTENT FOR YOUR BRAND.

©2008 Paul Isakson

Page 40: Modern Brand Building

PLAN FOR CONTENT YOU DON’T CREATE

AIRJORDAN

BOKNOWS

NIKETOWN

NIKE+

THESWOOSH

NIKEPLAYGROUND

THEHUMAN RACE

RUNNINGCLUBS

RONALDINHOVIDEO

REVOLUTIONTV SPOT

DON IMUSTHANK YOU

LETTER

JUST DO IT

©2008 Paul Isakson

Page 41: Modern Brand Building

THE WAY AND SPEED WITH WHICH PEOPLE DISCOVER, PROCESS AND SHARE INFORMATION HAS CHANGED DRAMATICALLY.

©2008 Paul Isakson

Page 42: Modern Brand Building

CREATE ROOM FOR AGILITY, FLEXIBILITY & ITERATION.

©2008 Paul Isakson

Page 43: Modern Brand Building

MAKE A COMMITMENT TO CREATING BETTER BRANDS.

©2008 Paul Isakson

Page 44: Modern Brand Building

THANK YOU

©2008 Paul Isakson

Page 45: Modern Brand Building

To keep the conversation going …Paul IsaksonHead of Strategyspace150

Email / [email protected] / @paulisaksonBlog / paulisakson.com/

Page 46: Modern Brand Building

CREDITS & SOURCES

Don't believe the Devil, don't beLIEve his bookCelesteFlickr

"Quality Education - Not Politics"hoberFlickr

I hate politicsjvumn Web SiteFlickr

Dueling BandwagonsEric KilbyFlickr

Brand Molecule ModelsJohn GrantThe Brand Innovation Manifesto

iPhonee-Learning content authoringGoogle Loves The iPhone

Photo 18 (Nike Tattoo)Justin HiltzFlickr

MAD MEN WallpaperAMCAMC.com

King CloudakakumoFlickr

Mac vs. PCAppleApple.com

Page 47: Modern Brand Building

INSPIRATION & INFLUENCES

John Grant, The Brand Innovation ManifestoAdrian Ho, Zeus JonesDion Hughes, Persuasion Arts & SciencesAki Spicer, FallonMarcus Fischer, space150Heidi Keel, space150