modern organizational thinking - geektalk · modern organizational thinking ... examples are:...

29
a 7 minute lightning-talk Breakfast Club at Cisco Systems in Norway September 21, 2015 Modern Organizational Thinking Olve Maudal (these are just my internal notes, not really made for publishing) This is a talk about modern organizational thinking

Upload: hathu

Post on 29-Apr-2018

219 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

a 7 minute lightning-talk Breakfast Club at Cisco Systems in Norway

September 21, 2015

Modern Organizational Thinking Olve Maudal

(these are just my internal notes, not really made for publishing)

This is a talk about modern organizational thinking

Page 2: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

a 7 minute lightning-talk Breakfast Club at Cisco Systems in Norway

September 21, 2015

Summary of “Reinventing Organizations” Olve Maudal

… but it is also just a quick summary of the book “Reinventing Organizations”.

The book was published last year, and it was recommended to my by Espen Holmbakken.

Page 3: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

• X • Y

• Z

The book starts by arguing that the evolution of organizational thinking evolves in discrete steps, where the discovery of certain principles allow us to make a jump into a much more powerful way to organize ourself.

Page 4: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

The most primitive form of organizations are like wolf packs. Fear is the glue in these organizations. Typical examples might be: Mafia and street gangs.

Page 5: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

A much more powerful organizational form came as we learned how to define repeatable processes and defining formal roles to create stable and scalable hierarchies. This enables top-down command and control. Stability is maintained through rigorous processes. Typical examples might be the catolic church and military organizations.

Page 6: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Meritocracy, innovation, accountability - all of this enables organizations to focus on profit and growth. These organizations are like machines. Management by objective is often used to allow freedom for how to achieve something, while still maintaining command and control on what to do. These types of organizations are typically studied at business schools. Examples are: Coca-Cola, Nike, Walmart

Page 7: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Page 8: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

every new stage allow organizations to operate in a dramatically more powerful way compared to organizations in the previous stage. It is of course hard to argue with financial success - the organizational form used by the big multi-national companies are certainly effective in terms of market share and making money. But…

Page 9: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

• empowerment • value-driven culture • stakeholder model

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

at the same time there is a next level in organizational evolution that is widely considered to be even more powerful and effective.

Page 10: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Empowerment Values-driven Culture Stakeholder model

These organizations tend to focus on:- empowerment to increase autonomy and motivated employees- a culture where employees are guided by shared values and principles rather than rules and policies- they use a stakeholder model where the company have to answer not only to inverstors, but also to customers, employees, suppliers, the environment

and so on

Page 11: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

These organizations often think of themselves as a family. They still have the classical pyramid structure, but they focus on culture and empowerment to achieve extraordinary employee motivation. Typical examples are: Southwest Airlines, Zappos, Starbucks.

Page 12: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

Most literature about organizational theories written the last 10 years talks about these type of organizations.

Page 13: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

This is a fair visualisation of how organizational thinking has evolved over time.

So this is it? Or is there a next step?

Page 14: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

?

Yes

Page 15: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

according to this book, humanity is just about to discover a new way to organize businesses. After several years of research Frederic Laloux claims to have identified this next stage of organizational thinking.

Page 16: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

Teal Organizations

He calls them Teal Organizations. The key breakthroughs leading into this stage are:

Page 17: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Self-management WholenessEvolutionary purpose

Key breakthroughs enabling Teal Organizations

Page 18: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Self-management WholenessEvolutionary purpose

Key breakthroughs enabling Teal Organizations

One of the key problems with the previous organizational stages is that they are all based on hierarchies. Hierarchies are very bad at dealing with complexitiy and fast changing environments. Teal Organizations typically have no organizational hierarchies, they are formed of teams and individuals that completely manage themselves.

Page 19: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Self-management WholenessEvolutionary purpose

Key breakthroughs enabling Teal Organizations

The purpose of these organizations is usually higher than just making money - they have identified an evolutionary purpose. The organization is seen as having a life and sense of direction on their own — employees are invited to listen in and understand what the organization wants to become and what purpose it wants to serve.

Page 20: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

Self-management WholenessEvolutionary purpose

Key breakthroughs enabling Teal Organizations

There is also a high focus on creating a very safe work environment. Employees live the values of the organization and they bring their whole ego, hobbies and lifestyle to work.

Page 21: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

AES (Energy) ~18500 employees

Buurtzorg (Health) ~8000 employees

Morning Star (food) ~3500 employees

FAVI (Manufacturing) ~500 employees

Several organizations already operates as this level, and they are all remarkable successful in what they try to achieve.

Typically for these organizations are also that they operate without budgets, and they might have salespeople that are selling without defining targets. In some of the Teal organizations employees even decide their own salaries and bonuses.

Page 22: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

A metaphore for these organizations are living systems. The organization exists within a bigger whole.

Page 23: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

Teal Organizations • Self-management • Evolutionary purpose • Wholensss

Living Systems(AES, Buurtzorg, Morning Star, FAVI…)

this completes all the stages described in the book.

Page 24: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

http://www.reinventingorganizations.com/

If you are interested in modern organizational thinking I encourage you to get a copy of the book and read it. It is a fascinating exploration into what the winning organizations in the future might look like.

Page 25: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

https://youtu.be/gcS04BI2sbk

Or if you just want the short version, you can watch this presentation by the author himself.

Page 26: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

!

Thank you!

Page 27: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

unorganized

• division of labor • command authority

• formal roles • processes

• innovation • accountability • meritocracy

• empowerment • value-driven culture • stakeholder model

Red Organizations (Mafia, Street gangs, Tribal militias, …) Wolf pack

Amber Organizations (Catolic Church, Military, Government agencies, …) Army

Orange Organizations (Walmart, Nike, Coca-Cola, …) Machine

Green Organizations (Southwest Airlines, Zappos, Starbucks, …) Family

Teal Organizations • Self-management • Evolutionary purpose • Wholensss

Living Systems(AES, Buurtzorg, Morning Star, FAVI…)

Page 28: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

FearTrust

One of my favorite topics over the years have been to study how increasingly amount of trust, or the lack of fair, in organizations enables innovation and effective execution.

Page 29: Modern Organizational Thinking - Geektalk · Modern Organizational Thinking ... Examples are: Coca-Cola, Nike, Walmart. unorganized ... achieve extraordinary employee motivation

"Congratulations on a spectacular treatise! This is truly pioneering work. In terms of integral sophistication, there is simply nothing like it out there.” — Ken Wilber, from the Foreword

"The most exciting book I've read in years on organization design and leadership models." — Jenny Wade, Ph.D., Author of Changes of Mind

“one of the most trivial management books I had read in a long time” — Dave Snowden