modern performance management to attract and retain millennials
TRANSCRIPT
1©2014 Saba Software, Inc.
Modern Performance Management to Attract and Retain Millennials
Jan Sysmans
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How Not To Do It
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Definition of Millennials
Baby Boomer(1946-1964)
Generation X(1965-1979)
Generation YMillennials
(1980-2000)
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Millennials Are 42% of the Global Workforce (age 20-65)
Source: http://populationpyramid.net/world/2015/
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Millennials
• Change jobs on average every 3 years• 39% change jobs to get a better schedule• 36% change jobs because they don’t see immediate career growth• 15% change jobs because of conflict with management• Only 9% change jobs because they were fired
• Have very different job expectations than previous generations• 26% view job flexibility and work from home options as critical• 25% view pay as critical• 21% view location as critical• 18% view career growth as critical
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Tricks for Working with Millennials
Keep accountability consistent and crystal clear
Be willing to meet halfway
Set the quality bar high
Go heavy on the rewards – and the punishments
Over communicate – all the time
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They expect instant gratification and quick feedback
Feedback should not be confrontational; it should allow for constant tweaking of their performance
They want to know they’re doing in all aspects of their career
Engage in meaningful and productive conversations, weekly
Don’t wait until the annual performance review
Millennials Need Constant Feedback At Work
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Ways to Better Manage Millennials
Make work challenging for them
Put them in teams
Provide work/life balance
Establish a reverse mentoring relationship
Give them constant feedback
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Keys to Inspiring Millennials at Work
Use digital and visually appealing technology for your performance review process
Motivate with incentives
Link to concrete goals, Mix short and long term goals
Direction through constant guidance
Frequent, specific and transparent feedback
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A Millennial's Perspective on Performance Reviews
Don’t wait until review time to give us feedback, continuous feedback makes it easier at review time
Positive reinforcement is a good thing
Create some accountability, foster some collaborative effort, and we’ll rock your socks off
We appreciate honesty, even if that means tough love
Make the most of the review, show us how we’re contributing to something bigger than ourselves
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ACCOUNTABILITY, HONESTY AND
TRANSPARENCY PAY OFF
Recurring Themes In This Research
WORK / LIFE BALANCE
INSTANT FEEDBACK AND CONSTANT
REINFORCEMENT
USE ENGAGING, MODERN
TECHNOGLOGY
FLEXIBLE, CONCRETE AND
SHORT TERM GOALS
MOTIVATE WITH INCENTIVES
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How Can You Engage Your Millennials?
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By Deploying an Intelligent Performance Solution
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Performance@Work
Performancereviews
Impressions & Badges
Intelligent coaching & development
Goals & objectives
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Learning@Work
Social and mobile
Virtual classroom
Evaluations &assessments
Extendedenterprise
Certification &compliance
Intelligentrecommendations
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Instant Feedback and Consistent Reinforcement
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Use Engaging, Modern Technology
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Flexible, Concrete and Short Term Goals
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Honesty, Accountability and Transparency
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Motivate with Incentives
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How Millennial Are You - Take the Quiz….
http://www.pewresearch.org/quiz/how-millennial-are-you/
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Saba – Find the leader inside
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Thank You
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