modern performance management to attract and retain millennials

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1 ©2014 Saba Software, Inc. Modern Performance Management to Attract and Retain Millennials Jan Sysmans

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Page 1: Modern Performance Management to Attract and Retain Millennials

1©2014 Saba Software, Inc.

Modern Performance Management to Attract and Retain Millennials

Jan Sysmans

Page 2: Modern Performance Management to Attract and Retain Millennials

2©2014 Saba Software, Inc.

How Not To Do It

Page 3: Modern Performance Management to Attract and Retain Millennials

3©2014 Saba Software, Inc.

Definition of Millennials

Baby Boomer(1946-1964)

Generation X(1965-1979)

Generation YMillennials

(1980-2000)

Page 4: Modern Performance Management to Attract and Retain Millennials

4©2014 Saba Software, Inc.

Millennials Are 42% of the Global Workforce (age 20-65)

Source: http://populationpyramid.net/world/2015/

Page 5: Modern Performance Management to Attract and Retain Millennials

5©2014 Saba Software, Inc.

Millennials

• Change jobs on average every 3 years• 39% change jobs to get a better schedule• 36% change jobs because they don’t see immediate career growth• 15% change jobs because of conflict with management• Only 9% change jobs because they were fired

• Have very different job expectations than previous generations• 26% view job flexibility and work from home options as critical• 25% view pay as critical• 21% view location as critical• 18% view career growth as critical

Page 6: Modern Performance Management to Attract and Retain Millennials

6©2014 Saba Software, Inc.

Tricks for Working with Millennials

Keep accountability consistent and crystal clear

Be willing to meet halfway

Set the quality bar high

Go heavy on the rewards – and the punishments

Over communicate – all the time

Page 7: Modern Performance Management to Attract and Retain Millennials

7©2014 Saba Software, Inc.

They expect instant gratification and quick feedback

Feedback should not be confrontational; it should allow for constant tweaking of their performance

They want to know they’re doing in all aspects of their career

Engage in meaningful and productive conversations, weekly

Don’t wait until the annual performance review

Millennials Need Constant Feedback At Work

Page 8: Modern Performance Management to Attract and Retain Millennials

8©2014 Saba Software, Inc.

Ways to Better Manage Millennials

Make work challenging for them

Put them in teams

Provide work/life balance

Establish a reverse mentoring relationship

Give them constant feedback

Page 9: Modern Performance Management to Attract and Retain Millennials

9©2014 Saba Software, Inc.

Keys to Inspiring Millennials at Work

Use digital and visually appealing technology for your performance review process

Motivate with incentives

Link to concrete goals, Mix short and long term goals

Direction through constant guidance

Frequent, specific and transparent feedback

Page 10: Modern Performance Management to Attract and Retain Millennials

10©2014 Saba Software, Inc.

A Millennial's Perspective on Performance Reviews

Don’t wait until review time to give us feedback, continuous feedback makes it easier at review time

Positive reinforcement is a good thing

Create some accountability, foster some collaborative effort, and we’ll rock your socks off

We appreciate honesty, even if that means tough love

Make the most of the review, show us how we’re contributing to something bigger than ourselves

Page 11: Modern Performance Management to Attract and Retain Millennials

11©2014 Saba Software, Inc.

ACCOUNTABILITY, HONESTY AND

TRANSPARENCY PAY OFF

Recurring Themes In This Research

WORK / LIFE BALANCE

INSTANT FEEDBACK AND CONSTANT

REINFORCEMENT

USE ENGAGING, MODERN

TECHNOGLOGY

FLEXIBLE, CONCRETE AND

SHORT TERM GOALS

MOTIVATE WITH INCENTIVES

Page 12: Modern Performance Management to Attract and Retain Millennials

12©2014 Saba Software, Inc.

How Can You Engage Your Millennials?

Page 13: Modern Performance Management to Attract and Retain Millennials

13©2014 Saba Software, Inc.

By Deploying an Intelligent Performance Solution

Page 14: Modern Performance Management to Attract and Retain Millennials

14©2014 Saba Software, Inc.

Performance@Work

Performancereviews

Impressions & Badges

Intelligent coaching & development

Goals & objectives

Page 15: Modern Performance Management to Attract and Retain Millennials

15©2014 Saba Software, Inc.

Learning@Work

Social and mobile

Virtual classroom

Evaluations &assessments

Extendedenterprise

Certification &compliance

Intelligentrecommendations

Page 16: Modern Performance Management to Attract and Retain Millennials

16©2014 Saba Software, Inc.

Instant Feedback and Consistent Reinforcement

Page 17: Modern Performance Management to Attract and Retain Millennials

17©2014 Saba Software, Inc.

Use Engaging, Modern Technology

Page 18: Modern Performance Management to Attract and Retain Millennials

18©2014 Saba Software, Inc.

Flexible, Concrete and Short Term Goals

Page 19: Modern Performance Management to Attract and Retain Millennials

19©2014 Saba Software, Inc.

Honesty, Accountability and Transparency

Page 20: Modern Performance Management to Attract and Retain Millennials

20©2014 Saba Software, Inc.

Motivate with Incentives

Page 21: Modern Performance Management to Attract and Retain Millennials

21©2014 Saba Software, Inc.

How Millennial Are You - Take the Quiz….

http://www.pewresearch.org/quiz/how-millennial-are-you/

Page 22: Modern Performance Management to Attract and Retain Millennials

22©2014 Saba Software, Inc.

Page 23: Modern Performance Management to Attract and Retain Millennials

23©2014 Saba Software, Inc.

Saba – Find the leader inside

Page 24: Modern Performance Management to Attract and Retain Millennials

24©2014 Saba Software, Inc.

Thank You

www.saba.com

facebook.com/SabaSoftware

twitter.com@SabaSoftware

linkedin.com/company/saba