ModernHR

Empowering You and Your Business to Shine!

9000 Sunset Blvd., #900West Hollywood, CA 90069

www.modernhr4u.com

phone | 800.850.7133fax | 310.888.8420

A Letter from the President

Dear Business Owner:

I am o�en asked to describe what distinguishes ModernHR from other Human Resources providers. Although there is much to share, my comments always center on our exceptional people. Our employees consistently practice the ModernHR 12 Standards to Excellence. �ese standards apply not only to our dealings with our valued clients, but also to the employees of our clients and to each other. What makes these standards really work is that they were developed and implemented by nominated members of the ModernHR family and are embraced by all who we employ.

Since 1982, ModernHR has served thousands of businesses, yet we proudly still cherish our one-on-one customer relationships. I believe that this approach to conducting business is the key to our success. We recognize the importance of selecting the right business partner and we are con�dent that you will make the right choice with ModernHR. I invite you to get to know us better and thank you for your time and interest.

Please feel free to contact me or any of our business consultants to discuss how we can help support your business and assist you with your future growth.

Sincerely,

Faith BranvoldPresident

ModernHR is one of the oldest privately held Human Resources Outsourcing and PEO �rms in California. Our longevity, coupled with the �exibility a�orded to a privately held corporation, enables ModernHR to provide customized services, with the backend support of a large corporation. We are proud of our customer service and personalized client relationships. We service a full range of industries and client sizes from 2 to 5,000 employees. With a 90% retention rate, our corporate sta� is dedicated to its company and clients. ModernHR has a �at hierarchy making our executive team always available to you.

Why ModernHR?

At ModernHR, you are not just one out of thousands of clients. Each client relationship is nurtured, personal-ized and sustained. During the �rst 30 days of every account, our dedicated team will make your organization’s transition to ModernHR seamless by providing on-site training and assistance. A�er 30 days, you will be assigned a dedicated service team with a Human Resources manager serving as your primary contact. �e team learns about your business needs, prioritizes your concerns, and gets to know the culture of your organization.

12 STANDARDS OF EXCELLENCE1. We recognize that we serve and work with a range of people, both internally and externally, including…

�ey are all considered “customers,” to be treated equally and individually.2. We make the needs and objectives of our customers come �rst.3. We make ourselves available and accessible to our customers.

4. We greet our customers courteously, identifying ourselves by name.5. We view our customers’ businesses through their eyes, putting ourselves in their shoes.6. We address all customer interests by… • Listening, • Interpreting and clarifying,

• Actively pursuing the appropriate solution.7. We never say “no” – We seek alternative solutions.8. We treat every customer interaction as an opportunity, including complaints

and objections.9. We express appreciation to our customers for the opportunity to work with

them, and for them.10. We follow through on our customers’ needs with thorough external and internal

communication and con�rmation.11. We proudly and consistently meet these standards simply because we want to, not

because we have to.12. We believe that by practicing these standards, each customer will know that they

are our greatest priority, and ModernHR’s most important customer.

Faith in South Africa

EMPLOYEESthe individuals who work at the businesses we service.

CO-WORKERSthe people working with me within ModernHR.

CLIENTSthe owners, managers and officers of the businesses we service.

ModernHR

Empowering You and Your Business to Shine!

9000 Sunset Blvd., #900West Hollywood, CA 90069

www.modernhr4u.com

phone | 800.850.7133fax | 310.888.8420

A Letter from the President

Dear Business Owner:

I am o�en asked to describe what distinguishes ModernHR from other Human Resources providers. Although there is much to share, my comments always center on our exceptional people. Our employees consistently practice the ModernHR 12 Standards to Excellence. �ese standards apply not only to our dealings with our valued clients, but also to the employees of our clients and to each other. What makes these standards really work is that they were developed and implemented by nominated members of the ModernHR family and are embraced by all who we employ.

Since 1982, ModernHR has served thousands of businesses, yet we proudly still cherish our one-on-one customer relationships. I believe that this approach to conducting business is the key to our success. We recognize the importance of selecting the right business partner and we are con�dent that you will make the right choice with ModernHR. I invite you to get to know us better and thank you for your time and interest.

Please feel free to contact me or any of our business consultants to discuss how we can help support your business and assist you with your future growth.

Sincerely,

Faith BranvoldPresident

ModernHR is one of the oldest privately held Human Resources Outsourcing and PEO �rms in California. Our longevity, coupled with the �exibility a�orded to a privately held corporation, enables ModernHR to provide customized services, with the backend support of a large corporation. We are proud of our customer service and personalized client relationships. We service a full range of industries and client sizes from 2 to 5,000 employees. With a 90% retention rate, our corporate sta� is dedicated to its company and clients. ModernHR has a �at hierarchy making our executive team always available to you.

Why ModernHR?

At ModernHR, you are not just one out of thousands of clients. Each client relationship is nurtured, personal-ized and sustained. During the �rst 30 days of every account, our dedicated team will make your organization’s transition to ModernHR seamless by providing on-site training and assistance. A�er 30 days, you will be assigned a dedicated service team with a Human Resources manager serving as your primary contact. �e team learns about your business needs, prioritizes your concerns, and gets to know the culture of your organization.

12 STANDARDS OF EXCELLENCE1. We recognize that we serve and work with a range of people, both internally and externally, including…

�ey are all considered “customers,” to be treated equally and individually.2. We make the needs and objectives of our customers come �rst.3. We make ourselves available and accessible to our customers.

4. We greet our customers courteously, identifying ourselves by name.5. We view our customers’ businesses through their eyes, putting ourselves in their shoes.6. We address all customer interests by… • Listening, • Interpreting and clarifying,

• Actively pursuing the appropriate solution.7. We never say “no” – We seek alternative solutions.8. We treat every customer interaction as an opportunity, including complaints

and objections.9. We express appreciation to our customers for the opportunity to work with

them, and for them.10. We follow through on our customers’ needs with thorough external and internal

communication and con�rmation.11. We proudly and consistently meet these standards simply because we want to, not

because we have to.12. We believe that by practicing these standards, each customer will know that they

are our greatest priority, and ModernHR’s most important customer.

Faith in South Africa

EMPLOYEESthe individuals who work at the businesses we service.

CO-WORKERSthe people working with me within ModernHR.

CLIENTSthe owners, managers and officers of the businesses we service.

MODERNHR’S

FLEXIBLE SERVICES

Our management team will work with you to develop human resourcesprocesses for your organization.

is a vital piece to solving your business puzzle.

INVESTINGIN PEOPLE

While some employers may select to outsource specific functions, others have opted for a complete outsourcing solution. ModernHR o�ers flexible employment administrative service models:

Professional Employer Organization (PEO)A bundled solution which allows the client access to economies-of-scale under

various bene�ts programs. �e client remains the employer and controls all

aspects of the day-to-day operations. Clients are covered under an Employment

Practices Liability Insurance policy and are assigned a team of experts who

provide assistance in numerous aspects of Human Resources including: HR

administration, payroll, bene�ts administration, safety, and recruiting. �is

model may provide for substantial cost savings in operating expenses.

Human Resources Partnering (HRP)An un-bundled solution where clients have the �exibility of keeping their

own employee bene�ts and workers’ compensation insurance. Like the PEO

solution, clients are assigned a team of experts who service numerous aspects

of Human Resources, except for bene�ts administration. �e services are

tailored to the client’s speci�c needs.

Human Resources Outsourcing (HRO)�is is our second un-bundled solution. Under this model, a dedicated Human Resources

expert is assigned to assist with any aspect of Human Resources requested by the client

including: labor law compliance, orientations, employee relations, and liaison between

management and sta�. Payroll services are not included but all other services are

available. �is model allows clients to choose the amount of dedicated time, focus, and

strategic support required for their particular business needs.“RECOGNITION PROGRAMS PROVIDED BYMODERN HR MAKE ME FEEL APPRECIATED.”

OUR RISK MANAGEMENT STAFF WILL WORK WITH YOUR TEAM TO HELP KEEP YOUR WORKPLACE SAFE.

WITH MODERN HR, YOUR EMPLOYEES ENJOY ACCESS TO A

VARIETY OF BENEFITS WHICH KEEP THEM HEALTHY AND SAFE.

STABILIZE OPERATING EXPENSESAs a business owner, your resources must be focused on operating your business. Many entrepreneurs find themselves distracted by employment obligations (e.g., labor law updates/policies, payroll,

benefits, and taxes). By outsourcing to ModernHR:

• You can streamline your employment process by gaining access to ModernHR’s premium insurance programs, typically only available to large employers. Enjoy our economies-of-scale with preferred pricing, Fortune 500 style bene�ts and reduce employment risks by proactively working together. We assist your company in becoming HR compliant.

• You will have direct access to our employment and safety experts for the most up-to-date information that a�ects your work environment.

• ModernHR will assign you a dedicated specialist who will work closely with you and improve productivity.

• We will provide you and your sta� with an infrastructure of proven HR systems/processes. We can become your human resources department, or work with your existing HR team so that they may have a more strategic role. Join ModernHR so you can focus more time on your competitive advantage, developing your employees and bringing your business to the next level.

• ModernHR provides comprehensive management training courses that will empower your sta� with the knowledge they need to excel on the job and reach higher levels of commitment and dedication to your company.

ModernHR is your human resources outsourcing solution

Many organizations currently outsource functions that are essential

to their operating success. Some examples include payroll

processing, accounting, and I.T. services. Outsourcing helps

organizations focus their manpower on core “revenue-generating”

business processes. Human Resources Management is one of the

fastest growing outsourcing business segments. Business leaders

are turning to Human Resources Outsourcing firms as a way to:

• Stabilize Operating Expenses

• Reduce Employment Risks

• Improve Productivity

Since 1982, ModernHR has been the outsourcing solution for small

to mid-size businesses in an array of industries. ModernHR’s

experienced Business Consultants take each client’s needs into

consideration when developing a customized HR solution ranging

from a comprehensive service platform to a full-time on-site person.

By outsourcing to ModernHR, businesses have access to:

• Professionals Across Various HR Disciplines

• Longevity and Experience in the Marketplace

• Established Systems and Processes

• Fortune-500 Insurance Products

“OUR MANAGEMENT TRAINING PROGRAMS WILL HELP REDUCE YOUR EMPLOYMENT LIABILITY EXPOSURE.”

MODERNHR’S

FLEXIBLE SERVICES

Our management team will work with you to develop human resourcesprocesses for your organization.

is a vital piece to solving your business puzzle.

INVESTINGIN PEOPLE

While some employers may select to outsource specific functions, others have opted for a complete outsourcing solution. ModernHR o�ers flexible employment administrative service models:

Professional Employer Organization (PEO)A bundled solution which allows the client access to economies-of-scale under

various bene�ts programs. �e client remains the employer and controls all

aspects of the day-to-day operations. Clients are covered under an Employment

Practices Liability Insurance policy and are assigned a team of experts who

provide assistance in numerous aspects of Human Resources including: HR

administration, payroll, bene�ts administration, safety, and recruiting. �is

model may provide for substantial cost savings in operating expenses.

Human Resources Partnering (HRP)An un-bundled solution where clients have the �exibility of keeping their

own employee bene�ts and workers’ compensation insurance. Like the PEO

solution, clients are assigned a team of experts who service numerous aspects

of Human Resources, except for bene�ts administration. �e services are

tailored to the client’s speci�c needs.

Human Resources Outsourcing (HRO)�is is our second un-bundled solution. Under this model, a dedicated Human Resources

expert is assigned to assist with any aspect of Human Resources requested by the client

including: labor law compliance, orientations, employee relations, and liaison between

management and sta�. Payroll services are not included but all other services are

available. �is model allows clients to choose the amount of dedicated time, focus, and

strategic support required for their particular business needs.“RECOGNITION PROGRAMS PROVIDED BYMODERN HR MAKE ME FEEL APPRECIATED.”

OUR RISK MANAGEMENT STAFF WILL WORK WITH YOUR TEAM TO HELP KEEP YOUR WORKPLACE SAFE.

WITH MODERN HR, YOUR EMPLOYEES ENJOY ACCESS TO A

VARIETY OF BENEFITS WHICH KEEP THEM HEALTHY AND SAFE.

STABILIZE OPERATING EXPENSESAs a business owner, your resources must be focused on operating your business. Many entrepreneurs find themselves distracted by employment obligations (e.g., labor law updates/policies, payroll,

benefits, and taxes). By outsourcing to ModernHR:

• You can streamline your employment process by gaining access to ModernHR’s premium insurance programs, typically only available to large employers. Enjoy our economies-of-scale with preferred pricing, Fortune 500 style bene�ts and reduce employment risks by proactively working together. We assist your company in becoming HR compliant.

• You will have direct access to our employment and safety experts for the most up-to-date information that a�ects your work environment.

• ModernHR will assign you a dedicated specialist who will work closely with you and improve productivity.

• We will provide you and your sta� with an infrastructure of proven HR systems/processes. We can become your human resources department, or work with your existing HR team so that they may have a more strategic role. Join ModernHR so you can focus more time on your competitive advantage, developing your employees and bringing your business to the next level.

• ModernHR provides comprehensive management training courses that will empower your sta� with the knowledge they need to excel on the job and reach higher levels of commitment and dedication to your company.

ModernHR is your human resources outsourcing solution

Many organizations currently outsource functions that are essential

to their operating success. Some examples include payroll

processing, accounting, and I.T. services. Outsourcing helps

organizations focus their manpower on core “revenue-generating”

business processes. Human Resources Management is one of the

fastest growing outsourcing business segments. Business leaders

are turning to Human Resources Outsourcing firms as a way to:

• Stabilize Operating Expenses

• Reduce Employment Risks

• Improve Productivity

Since 1982, ModernHR has been the outsourcing solution for small

to mid-size businesses in an array of industries. ModernHR’s

experienced Business Consultants take each client’s needs into

consideration when developing a customized HR solution ranging

from a comprehensive service platform to a full-time on-site person.

By outsourcing to ModernHR, businesses have access to:

• Professionals Across Various HR Disciplines

• Longevity and Experience in the Marketplace

• Established Systems and Processes

• Fortune-500 Insurance Products

“OUR MANAGEMENT TRAINING PROGRAMS WILL HELP REDUCE YOUR EMPLOYMENT LIABILITY EXPOSURE.”

MODERNHR’S

FLEXIBLE SERVICES

Our management team will work with you to develop human resourcesprocesses for your organization.

is a vital piece to solving your business puzzle.

INVESTINGIN PEOPLE

While some employers may select to outsource specific functions, others have opted for a complete outsourcing solution. ModernHR o�ers flexible employment administrative service models:

Professional Employer Organization (PEO)A bundled solution which allows the client access to economies-of-scale under

various bene�ts programs. �e client remains the employer and controls all

aspects of the day-to-day operations. Clients are covered under an Employment

Practices Liability Insurance policy and are assigned a team of experts who

provide assistance in numerous aspects of Human Resources including: HR

administration, payroll, bene�ts administration, safety, and recruiting. �is

model may provide for substantial cost savings in operating expenses.

Human Resources Partnering (HRP)An un-bundled solution where clients have the �exibility of keeping their

own employee bene�ts and workers’ compensation insurance. Like the PEO

solution, clients are assigned a team of experts who service numerous aspects

of Human Resources, except for bene�ts administration. �e services are

tailored to the client’s speci�c needs.

Human Resources Outsourcing (HRO)�is is our second un-bundled solution. Under this model, a dedicated Human Resources

expert is assigned to assist with any aspect of Human Resources requested by the client

including: labor law compliance, orientations, employee relations, and liaison between

management and sta�. Payroll services are not included but all other services are

available. �is model allows clients to choose the amount of dedicated time, focus, and

strategic support required for their particular business needs.“RECOGNITION PROGRAMS PROVIDED BYMODERN HR MAKE ME FEEL APPRECIATED.”

OUR RISK MANAGEMENT STAFF WILL WORK WITH YOUR TEAM TO HELP KEEP YOUR WORKPLACE SAFE.

WITH MODERN HR, YOUR EMPLOYEES ENJOY ACCESS TO A

VARIETY OF BENEFITS WHICH KEEP THEM HEALTHY AND SAFE.

STABILIZE OPERATING EXPENSESAs a business owner, your resources must be focused on operating your business. Many entrepreneurs find themselves distracted by employment obligations (e.g., labor law updates/policies, payroll,

benefits, and taxes). By outsourcing to ModernHR:

• You can streamline your employment process by gaining access to ModernHR’s premium insurance programs, typically only available to large employers. Enjoy our economies-of-scale with preferred pricing, Fortune 500 style bene�ts and reduce employment risks by proactively working together. We assist your company in becoming HR compliant.

• You will have direct access to our employment and safety experts for the most up-to-date information that a�ects your work environment.

• ModernHR will assign you a dedicated specialist who will work closely with you and improve productivity.

• We will provide you and your sta� with an infrastructure of proven HR systems/processes. We can become your human resources department, or work with your existing HR team so that they may have a more strategic role. Join ModernHR so you can focus more time on your competitive advantage, developing your employees and bringing your business to the next level.

• ModernHR provides comprehensive management training courses that will empower your sta� with the knowledge they need to excel on the job and reach higher levels of commitment and dedication to your company.

ModernHR is your human resources outsourcing solution

Many organizations currently outsource functions that are essential

to their operating success. Some examples include payroll

processing, accounting, and I.T. services. Outsourcing helps

organizations focus their manpower on core “revenue-generating”

business processes. Human Resources Management is one of the

fastest growing outsourcing business segments. Business leaders

are turning to Human Resources Outsourcing firms as a way to:

• Stabilize Operating Expenses

• Reduce Employment Risks

• Improve Productivity

Since 1982, ModernHR has been the outsourcing solution for small

to mid-size businesses in an array of industries. ModernHR’s

experienced Business Consultants take each client’s needs into

consideration when developing a customized HR solution ranging

from a comprehensive service platform to a full-time on-site person.

By outsourcing to ModernHR, businesses have access to:

• Professionals Across Various HR Disciplines

• Longevity and Experience in the Marketplace

• Established Systems and Processes

• Fortune-500 Insurance Products

“OUR MANAGEMENT TRAINING PROGRAMS WILL HELP REDUCE YOUR EMPLOYMENT LIABILITY EXPOSURE.”

ModernHR

Empowering You and Your Business to Shine!

9000 Sunset Blvd., #900West Hollywood, CA 90069

www.modernhr4u.com

phone | 800.850.7133fax | 310.888.8420

A Letter from the President

Dear Business Owner:

I am o�en asked to describe what distinguishes ModernHR from other Human Resources providers. Although there is much to share, my comments always center on our exceptional people. Our employees consistently practice the ModernHR 12 Standards to Excellence. �ese standards apply not only to our dealings with our valued clients, but also to the employees of our clients and to each other. What makes these standards really work is that they were developed and implemented by nominated members of the ModernHR family and are embraced by all who we employ.

Since 1982, ModernHR has served thousands of businesses, yet we proudly still cherish our one-on-one customer relationships. I believe that this approach to conducting business is the key to our success. We recognize the importance of selecting the right business partner and we are con�dent that you will make the right choice with ModernHR. I invite you to get to know us better and thank you for your time and interest.

Please feel free to contact me or any of our business consultants to discuss how we can help support your business and assist you with your future growth.

Sincerely,

Faith BranvoldPresident

ModernHR is one of the oldest privately held Human Resources Outsourcing and PEO �rms in California. Our longevity, coupled with the �exibility a�orded to a privately held corporation, enables ModernHR to provide customized services, with the backend support of a large corporation. We are proud of our customer service and personalized client relationships. We service a full range of industries and client sizes from 2 to 5,000 employees. With a 90% retention rate, our corporate sta� is dedicated to its company and clients. ModernHR has a �at hierarchy making our executive team always available to you.

Why ModernHR?

At ModernHR, you are not just one out of thousands of clients. Each client relationship is nurtured, personal-ized and sustained. During the �rst 30 days of every account, our dedicated team will make your organization’s transition to ModernHR seamless by providing on-site training and assistance. A�er 30 days, you will be assigned a dedicated service team with a Human Resources manager serving as your primary contact. �e team learns about your business needs, prioritizes your concerns, and gets to know the culture of your organization.

12 STANDARDS OF EXCELLENCE1. We recognize that we serve and work with a range of people, both internally and externally, including…

�ey are all considered “customers,” to be treated equally and individually.2. We make the needs and objectives of our customers come �rst.3. We make ourselves available and accessible to our customers.

4. We greet our customers courteously, identifying ourselves by name.5. We view our customers’ businesses through their eyes, putting ourselves in their shoes.6. We address all customer interests by… • Listening, • Interpreting and clarifying,

• Actively pursuing the appropriate solution.7. We never say “no” – We seek alternative solutions.8. We treat every customer interaction as an opportunity, including complaints

and objections.9. We express appreciation to our customers for the opportunity to work with

them, and for them.10. We follow through on our customers’ needs with thorough external and internal

communication and con�rmation.11. We proudly and consistently meet these standards simply because we want to, not

because we have to.12. We believe that by practicing these standards, each customer will know that they

are our greatest priority, and ModernHR’s most important customer.

Faith in South Africa

EMPLOYEESthe individuals who work at the businesses we service.

CO-WORKERSthe people working with me within ModernHR.

CLIENTSthe owners, managers and officers of the businesses we service.