modernising policing and justice through digital ... · modernising policing and justice through...

Modernising Policing and Justice through Digital Transformation in the Cloud.

Pure Commitment.

This modernising and transformation agenda means that all aspects of police and justice face the following challenges:

• Facilitating collaboration and sharing of sensitive information across agencies and their partners

• Ensuring information security, privacy and data sovereignty through the supply chain and lifecycle of work

• Responding to higher demand and yet delivering cost savings whilst maintaining cost control

• Ensuring programmes are delivered on time within budget so the outcomes can be achieved

• Political and practical results; making sure services are delivered on time and meeting legislative and ministerial commitments.

Cloud computing is fundamental to enabling this transformation and modernisation. Cloud based services

Modernising Policing and Justice through Digital Transformation in the Cloud.Police and justice is undergoing significant change with digital transformation and innovation right at the heart. New legislation coming in from the Policing and crime Act 2017 and the Prisons and Courts Bill are driving this transformation as well as the increased demand and the changing nature of crime and justice – cyber enabled threats is impacting multiple agencies, crossing county lines and national boundaries. Citizens, victims, offenders, staff and supply chains have higher expectations about the use of cloud and technology and expect a faster pace of change. The increasingly challenging landscape of serious and organised crime, and terrorism where information sharing and privacy issues mean the difference between life and death.

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allow the development of services that are easily accessible no matter the security requirement. Following agile methodologies there are many examples of critical services such as the HM PPS nDelius case management system moving from on premise to cloud services in a short period where legacy technologies and practices would have doubled time and cost to deliver. Assured cloud services can expedite service delivery and reduce cost by using known design patterns that make the accreditation process smoother and quicker. Cloud computing enables the ability to provide a secure cost-efficient environment from which to build applications to then store data securely and be immune to internet based threats such as the recent Wannacry ransomware attack which means that service scans run as normal without impact to the user. Assured Cloud enabled services can facilitate secure collaboration across county lines and between agencies – speeding up the whole police and justice process.

Business Issues• Improve public safety

• Reducing re-offending rates

• Aligning processes and systems to improve Judiciary efficiency

• Customer satisfaction (Police Officer, Solicitor, Offender, witness, victim)

• Cross department , agency and Police Force collaboration

Technology Issues• Data privacy and security

• Automation and efficiency

• Interoperability and transparency

• Data sharing and access from any device, any location

• Big Data, Analytics and Artificial Intelligence

Financial Issues• Austerity measures – achieving efficiency targets

• SME agenda and disaggregating away from legacy contracts

• Delivering efficiency goals

• Societal matters including supporting British businesses

• Improving courts efficiency

The Challenges facing the Police and Criminal Justice Community

At UKCloud we have extensive, proven experience of delivering innovative and assured cloud solutions (IaaS, PaaS and SaaS) that support the challenges faced by today’s police forces and justice agencies, including how to achieve joined-up policing and service delivery, transform process efficiencies in the courts and within the offender management environment as well as supporting offender rehabilitation processes.

We work directly with organisations and departments across the police and justice community, and have an extensive community of partners that are delivering innovation in the sector using our cloud platform. UKCloud works to underpin digital justice and policing solutions that reduce costs, increase agility, address inefficiencies, improve services and facilitate secure data sharing and collaboration.

UKCloud is an accredited (ISO 27001, Cyber Essentials, ISO 27018) UK sovereign company, which means that all data is fully protected and never leaves the UK.

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“Working with UKCloud has been a joy in terms of the swift resolution of issues.”Sam Peters, Operations Director, Alliantist

Modernising Policing through the Cloud.

In the UK, Police and Crime Commissioners are developing IT Strategies which set out their intended transition to cloud, including collaboration opportunities. Some exciting work is now taking place to bring the National Police Chiefs Council (NPCC) Digital Strategy to life, and that strategy needs cloud technology to be embedded across all police forces to deliver the transformation to ‘digital’. That work will allow the movement of data between criminal justice agencies, promote digital contact with the public through social media, and accelerate new types of investigation and intelligence to meet the changing crime threats.

Cloud technology offers substantial benefits to police forces and has the potential to transform policing into the digital age. Cost savings, rapid deployment of critical resources and dynamic provisioning of resources when needed are among the tangible benefits that cloud computing offers to police forces of all size. The Police Reform and Transformation Board advocates the efficiency model where a tool is built once and deployed multiple times. Cloud computing is ideal for this and UKCloud is already successfully supporting solutions that

deliver digital transformation across the police and justice community including work with Cheshire Constabulary, Devon & Cornwall Police, Northamptonshire Police, Nottinghamshire Police and many others.

This is underpinned by our partner community, where leading partners including Capgemini, Alliantist and Capita are transforming the speed of decision-making and collaboration within the sector.


Modernising Justicethrough the Cloud.

The ‘Prisons and Courts Bill’ is driving the development of a world-class court system and the biggest overhaul of prisons in a generation. From ensuring prisons can effectively punish those that are guilty, whilst also giving offenders the opportunity to turn their lives around through the ‘Transforming Rehabilitation’ agenda.

Courts are modernising to deliver effective justice, protect citizens and allow efficient delivery of justice for lower levels of crime as well as civil matters.

This is being underpinned by many digital initiatives that affect the whole of the Justice sector to transform it into the world class system it strives to be. From building a common platform to digitise the courts process and enabling the move away from the paper based service to one that is efficient and effective for citizens for both criminal and civil matters, to a rehabilitation process which provides better services for offenders to help them re-build their lives, and for the offender management organisations to support case workers with real time information.

Justice is blighted with inflexible legacy IT systems, processes and contracts that create waste and inefficiency and impede the delivery of services, with a lack of ability to share and collaborate with common data sets which severely impacts the whole justice process. It is not easy to move from disjointed IT towards more efficient, agile and dynamic public services. The journey cannot be completed in a single step. At UKCloud we find it useful to track progress with what we call the 4 step digital progression index.

UKCloud has already been involved with many different programmes across Justice. Delivering capabilities for both OFFICIAL and OFFICIAL SENSITIVE workloads such as:

• Case Management systems migration to cloud and new build

• End User Compute

• Secure email and collaboration

• Data warehousing

• Body worn video

• Back Office financial and admin systems

• Archiving

1. LegacyInflexible, out-dated infrastructure restricting Digital Transformation

2. TransitionRelocation of existing architectures onto

modern, agile and trusted IaaS

3. TransformAdoption of cloud native architectures to

provide scalable, flexible platforms

4. DigitiseOptimisation of business processes and

transactions to exploit the agility of the clouds

“We get access to really deep technical expertise through working with UKCloud.”Jeremy Humphrey, Technology Practise Director, Roc

Specific examples would be the transition of an OFFICIAL SENSITIVE case management system for HM PPS from legacy infrastructure to a cloud based service that has enabled regular code releases, which were previously impractical to deliver, but also saving millions of pounds in the process. The development of an official sensitive PSN monitoring service which was deployed within a matter of days as opposed to months of deliberation of design and accreditation with the use of an accreditable Official Sensitive PaaS. Finally, in the CRC (Community Rehabilitation Company) community UKCloud and its partners have built case management systems and end user compute capabilities that ensure case workers can work from anywhere handling sensitive information without restriction supporting the Transforming Rehabilitation agenda with efficient, secure agile delivered services.

All of this has been done in conjunction with our partner community who can deliver outcome based services for both OFFICIAL and OFFICIAL SENSITIVE workloads on time and on budget whilst maintaining security controls.

Our secure, assured agile solutions enable the Justice community to focus on outcomes and then UKCloud and its partners can focus on delivery.

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Digital by default – the true cloud first approach.

UKCloud Partners

U

KCloud Partners

Citizen

PoliceProbation

JudiciaryPrisons

The UKCloud Wheel of Justice

Innovations in the Police and Justice sector through our Partner Community.

Alliantist pam, from Alliantist, is a powerful multi-tool that gets you better results. It’s trusted, secure, cloud based software that is accredited to pan-government security standards for OFFICIAL SENSITIVE marking (and beyond).

Capita As the leading supplier of solutions and services across the policing and justice sector in the UK, Capita continues to invest in its portfolio with solutions that can be deployed as a single integrated suite or as individual components to provide a platform to support the transformation of public contact, response and investigative activity.

Capita’s portfolio, directly addressing the core needs to deliver a public-facing, locally based, modern and intelligence-driven policing service, helps reduce operational risk through ease of use and high availability, integrated data searches and joined up workflows. Through a fully mobile deployment all officers and staff are able to access all the available data from any location.


CtrlO Developers of Linkspace an open source, business process management platform. A highly secure data management capability with granular access control and full audit trail, perfect for managing personal or sensitive data in a robust framework; managed and enhanced by the user-team themselves. Easy, flexible configurability enables user-teams to deliver digital transformation of the unique administration processes found in Justice, in days. Achieving effectiveness, efficiency and excellence; saving cost while fostering process improvement and innovation. MoJ deployments, on a national scale, include: in-court procedures - Smart Sentencing Tool; HMPPS - administering personal data and managing facilities availability and booking.

e2e-assure Migrating to the cloud can be seen as a difficult and risky step for an organisation to take. e2e-assure are an established cyber security company with a proven track record of end-to-end cloud based security, protective monitoring and specialist migration services. Our expertise, experience and unique toolset allow us to be quick to implement and competitive on price. Our services are already being used by UK Police Forces and our Security Operations Centre Staff are NPPv3 cleared, offering you a cost effective and targeted security-as-a-service. In partnership with UKCloud, e2e-assure enable organisations to safely and securely pursue a ‘Cloud First’ policy by reducing risk, de-mystifying migration and benefiting from a more secure, resilient and scalable solution.

CDS CDS is a multichannel communications company which aims to improve people’s lives by sharing knowledge. It builds intranets, extranets and other digital platforms that help to transform the behaviour of customers, colleagues and stakeholders, by delivering the right content, to the right contact, in the right context.

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“Working with UKCloud is a win, win – it understands our business, our customers and us.”Andy Beverley, CEO & Founder of CtrlO


Halcyon Solutions Group Halcyon Solutions Group was founded in 2014 by a small team of enthusiasts who had extensive experience of delivering IT solutions and consulting in the areas of cloud architecture, service design, system security and service management; with a specialism of delivering such capabilities for government agencies and the UK intelligence sector. With a sizeable and diverse track record of operating in this space, the company has used its experiences to develop a portfolio of products and services that increase IT business agility whilst reducing operating complexity and cost; demonstrating sizeable in-year savings and reduced TCO for key decision makers.

Egress Egress is the leading provider of data security services designed to protect shared information throughout its lifecycle.

Offering customers a portfolio of complementary services, the Egress Switch platform enables end-users to share and collaborate securely, while reducing the risk of loss and maintaining compliance. These award-winning integrated services include email and document classification, email and file encryption, secure managed file transfer, secure online collaboration, secure archive, audit and compliance reporting.

“UKCloud’s accredited and assured platform is a crucial part of our service delivery to our customers.”Daniel Hoy, Marketing Director, Egress Software Technologies

“UKCloud’s values match ours. They are equally committed to the public sector, and focused on addressing the pain points that impact Public Sector IT.”Neil Cooke, Halcyon Solutions, CEO and Chief Strategic Officer

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Hunter Macdonald Hunter Macdonald provides agile development, IT delivery, systems integration and service operations for many of the largest and most prestigious organisations in the world. They have deep expertise across the public sector and their team consists of the most experienced and motivated technologists available. They deliver projects and services that drive real innovation and positive change and are involved in some of the most secure and nationally important initiatives currently running. Most of all, they are the team that can and will exceed your expectations.

i2N i2N provide products, agile development, secure hosting and professional services to Criminal Justice, Police and Defence sectors. Our specialist SaaS Evidence Management, Case Management and Scheduling applications are based on years of sector experience. We’ve provided secure, accredited cloud-hosting to Government and suppliers of Government since 2012. Our architects led the way designing innovative, cost-effective, infrastructure architectures to protect information, pioneering the use of secure internet for sensitive data. Information security is centric to everything we do. We’re ISO 27001:2013 and Cyber Security Essentials certified. We operate a Secure Operations Centre, with all our staff SC cleared.

Nine23 Nine23 provide secure & accredited end to end enterprise mobility management (EMM) solutions & managed services for the operational end-user in governed and regulated markets. We exist to allow the front line user to use technology. We passionately believe that mobile technology enhances the front line user and they should be put first.

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Q-solution We are Integration Test Specialists providing Assured and Accredited Managed Testing Services to the UK Public Sector.

With the latest cloud, security and testing technologies at the heart of our services, our customers rely on us to deliver their complete testing requirements from Systems Integration (SI) testing through to end to end performance and security testing.

Our cloud enabled approach allows us to deliver these as scalable ‘one stop’ managed services to our customers, reducing capital investment and improving the responsiveness of testing to the demands of UK Public Sector programmes.

RocRoc is the Sunday Times Tech Track 100 fastest growing IT Services provider in the UK. We provide services and solutions that help leaders to succeed. Our customers work with us to transform their business processes, project delivery and technology. We work with enterprise customers, the public sector and via partners delivering managed services, advice, implementations and solutions. From process mapping and project advice to secure cloud infrastructure, Roc helps you deliver on your objectives.

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TolomyAccelerate your business and trust Tolomy to be your Enterprise DevOps Partner to transform your cloud strategy. The Tolomy-automated Enterprise DevOps Factory brings together a mature reference architecture built upon open source tools, processes, modern infrastructure partners, and brings the best of the cross-section of Development, Operations, and Quality Assurance to your team.

Deliver better software faster. By transforming your software delivery model with the Tolomy Enterprise DevOps Factory, you can reduce cost and improve the quality of your software. Essentially; make smaller changes, get faster user feedback, release often.

WPCWPC Software Limited is an established provider of information technology solutions for the public sector. We have a proven track record with delivering software solutions that can be seen in over 95% of police forces across the UK as well as coroners jurisdictions, local authorities, central government and fire & rescue services. Our emphasis is on providing software applications that add value to the police and the wider public sector, offering comprehensive functionality and strong post-sales support across a number of business areas.

TeradataTeradata empowers organisations to achieve high-impact outcomes through analytics. With a powerful combination of Industry expertise and leading hybrid cloud technologies for data warehousing and big data analytics, Teradata unleashes the potential of great organisations.

Partnering with top companies around the world, Teradata helps achieve operational excellence, transform finance, optimise assets, improve customer experience, mitigate risk and drive product innovation. Teradata is recognised by media and industry analysts as a future-focused company for its technological excellence, sustainability, ethics, and business value.

modernising policing and justice through digital ... · modernising policing and justice through...

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