modes of communication among millennials

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The Summary of Survey Result: Komunikasi ala kamu 1. HOW MANY MOBILE DEVICES DO YOU USE? Single Answer, Total Respondents : 519 JakPat App Leading mobile market research in indonesia 2 (44.7%) 1 (38.34%) 3 (12.33%) 5 or more (2.7%) 4 (1.93%)

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Page 1: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 1/35

The Summary of Survey Result: Komunikasi ala kamu

1. HOW MANY MOBILE DEVICES DO YOU USE?

Single Answer, Total Respondents : 519

JakPat AppLeading mobile market research in indonesia

2 (44.7%)

1 (38.34%)

3 (12.33%)

5 or more (2.7%)

4 (1.93%)

Page 2: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 2/35

# Option Total Answer Percentage

1 2 232 44.7 %

2 1 199 38.34 %

3 3 64 12.33 %

4 5 or more 14 2.7 %

5 4 10 1.93 %

Page 3: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 3/35

2. WHAT COMMUNICATION APPS DO YOU HAVE INSTALLED ON YOUR PHONE?

Multiple Answer, Total Respondents : 519

0 % 20 % 40 % 60 % 80 % 100 %

1

2

3

4

5

6

7

8

9

10

11

12

BBM (91.33%)

LINE (89.21%)

WhatsApp (84.97%)

Page 4: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 4/35

Gmail (84.59%)

Facebook (80.73%)

Twitter (68.02%)

Skype (30.06%)

Yahoo! Messenger (19.46%)

KakaoTalk (17.92%)

WeChat (13.29%)

Other option (5.2%)

Telegram (3.85%)

Page 5: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 5/35

# Option Total Answer Percentage

1 BBM 474 91.33 %

2 LINE 463 89.21 %

3 WhatsApp 441 84.97 %

4 Gmail 439 84.59 %

5 Facebook 419 80.73 %

6 Twitter 353 68.02 %

7 Skype 156 30.06 %

8 Yahoo! Messenger 101 19.46 %

9 KakaoTalk 93 17.92 %

10 WeChat 69 13.29 %

11 Other option 27 5.2 %

12 Telegram 20 3.85 %

Other Option

# Answer Total Answer Percentage

1 instagram 6 1.16 %

2 Path 4 0.77 %

3 yahoo mail 2 0.39 %

4 Kik, Secret, Path Chat 1 0.19 %

5 Foursquare 1 0.19 %

Page 6: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 6/35

6 beetalk 1 0.19 %

7 path talk 1 0.19 %

8 instgram 1 0.19 %

9 zello 1 0.19 %

10 jakpat 1 0.19 %

11 path dan instagram 1 0.19 %

12 whatsapp 1 0.19 %

13 kaskus 1 0.19 %

14 Facebook Messenger 1 0.19 %

15 path, instagram 1 0.19 %

16 path instagram 1 0.19 %

17 Hangout 1 0.19 %

18 Kik, path, instagram, dll 1 0.19 %

Page 7: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 7/35

3. BESIDES TEXT MESSAGING/SMS, HOW MANY COMMUNICATION APPS (FACEBOOK, TWITTER,

WHATSAPP, BBM, LINE, TELEGRAM, KAKAOTALK, ETC.) DO YOU HAVE INSTALLED ON YOUR PHONE?

Single Answer, Total Respondents : 519

4-6 (56.84%)

2-3 (19.08%)

7-10 (15.03%)

More than 10 (3.85%)

None, only text messaging and SMS (3.08%)

1 (2.12%)

Page 8: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 8/35

# Option Total Answer Percentage

1 4-6 295 56.84 %

2 2-3 99 19.08 %

3 7-10 78 15.03 %

4 More than 10 20 3.85 %

5 None, only text messaging and SMS 16 3.08 %

6 1 11 2.12 %

Page 9: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 9/35

4. THINKING OF YESTERDAY, HOW MUCH DID YOU DO EACH OF THE FOLLOWING?

Grid, Total Respondents : 519

# Grid Total Answer Percentage

1 A few times 309 59.54 %

2 A lot 164 31.6 %

3 Not at all 46 8.86 %

Option : Send or read a text message

A few times (59.54%)

A lot (31.6%)

Not at all (8.86%)

Page 10: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 10/35

# Grid Total Answer Percentage

1 A few times 273 52.6 %

2 A lot 192 36.99 %

3 Not at all 54 10.4 %

Option : Make or receive a phone call using a cellphone

A few times (52.6%)

A lot (36.99%)

Not at all (10.4%)

Page 11: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 11/35

# Grid Total Answer Percentage

1 A few times 236 45.47 %

2 A lot 226 43.55 %

3 Not at all 57 10.98 %

Option : Send or read an email message on your cellphone

A few times (45.47%)

A lot (43.55%)

Not at all (10.98%)

Page 12: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 12/35

# Grid Total Answer Percentage

1 A lot 370 71.29 %

2 A few times 128 24.66 %

3 Not at all 21 4.05 %

Option : Post or read messages on Facebook, Instagram, or some other social media site

A lot (71.29%)

A few times (24.66%)

Not at all (4.05%)

Page 13: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 13/35

# Grid Total Answer Percentage

1 Not at all 345 66.47 %

2 A few times 133 25.63 %

3 A lot 41 7.9 %

Option : Make or receive a phone call using a landline phone

Not at all (66.47%)

A few times (25.63%)

A lot (7.9%)

Page 14: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 14/35

# Grid Total Answer Percentage

1 Not at all 222 42.77 %

2 A few times 183 35.26 %

3 A lot 114 21.97 %

Option : Use Twitter to post or read tweets

Not at all (42.77%)

A few times (35.26%)

A lot (21.97%)

Page 15: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 15/35

# Grid Total Answer Percentage

1 A lot 190 36.61 %

2 A few times 179 34.49 %

3 Not at all 150 28.9 %

Option : Use a location-based app (Facebook, Path, Foursquare) to check-in somewhere

A lot (36.61%)

A few times (34.49%)

Not at all (28.9%)

Page 16: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 16/35

5. HOW DO YOU USUALLY COMMUNICATE WITH THE FOLLOWING INDIVIDUALS?

Grid, Total Respondents : 519

Option : Mom

Face-to-face (40.85%)

Phone call (35.26%)

Mobile apps (whatsApp, LINE, BBM) (12.14%)

Text message/SMS (9.06%)

N/A (2.12%)

Other (0.39%)

E-mail (0.19%)

Page 17: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 17/35

# Grid Total Answer Percentage

1 Face-to-face 212 40.85 %

2 Phone call 183 35.26 %

3 Mobile apps (whatsApp, LINE, BBM) 63 12.14 %

4 Text message/SMS 47 9.06 %

5 N/A 11 2.12 %

6 Other 2 0.39 %

7 E-mail 1 0.19 %

Option : Dad

Phone call (34.87%)

Face-to-face (34.1%)

Mobile apps (whatsApp, LINE, BBM) (11.18%)

Page 18: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 18/35

Text message/SMS (9.83%)

N/A (8.67%)

Other (1.16%)

E-mail (0.19%)

Page 19: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 19/35

# Grid Total Answer Percentage

1 Phone call 181 34.87 %

2 Face-to-face 177 34.1 %

3 Mobile apps (whatsApp, LINE, BBM) 58 11.18 %

4 Text message/SMS 51 9.83 %

5 N/A 45 8.67 %

6 Other 6 1.16 %

7 E-mail 1 0.19 %

Option : Siblings

Mobile apps (whatsApp, LINE, BBM) (44.32%)

Face-to-face (28.71%)

Phone call (12.72%)

Page 20: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 20/35

Text message/SMS (8.86%)

N/A (4.24%)

Other (0.58%)

E-mail (0.58%)

Page 21: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 21/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 230 44.32 %

2 Face-to-face 149 28.71 %

3 Phone call 66 12.72 %

4 Text message/SMS 46 8.86 %

5 N/A 22 4.24 %

6 Other 3 0.58 %

7 E-mail 3 0.58 %

Option : Other family members

Mobile apps (whatsApp, LINE, BBM) (52.41%)

Phone call (15.03%)

Text message/SMS (13.87%)

Page 22: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 22/35

Face-to-face (13.1%)

N/A (3.66%)

Other (1.16%)

E-mail (0.77%)

Page 23: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 23/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 272 52.41 %

2 Phone call 78 15.03 %

3 Text message/SMS 72 13.87 %

4 Face-to-face 68 13.1 %

5 N/A 19 3.66 %

6 Other 6 1.16 %

7 E-mail 4 0.77 %

Option : Teachers/lecturers

Text message/SMS (23.7%)

Mobile apps (whatsApp, LINE, BBM) (21.39%)

Face-to-face (18.88%)

Page 24: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 24/35

Phone call (17.34%)

N/A (12.14%)

E-mail (5.39%)

Other (1.16%)

Page 25: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 25/35

# Grid Total Answer Percentage

1 Text message/SMS 123 23.7 %

2 Mobile apps (whatsApp, LINE, BBM) 111 21.39 %

3 Face-to-face 98 18.88 %

4 Phone call 90 17.34 %

5 N/A 63 12.14 %

6 E-mail 28 5.39 %

7 Other 6 1.16 %

Option : Co-workers

Mobile apps (whatsApp, LINE, BBM) (59.15%)

Face-to-face (14.45%)

Phone call (8.29%)

Page 26: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 26/35

N/A (7.13%)

Text message/SMS (6.94%)

E-mail (3.08%)

Other (0.96%)

Page 27: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 27/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 307 59.15 %

2 Face-to-face 75 14.45 %

3 Phone call 43 8.29 %

4 N/A 37 7.13 %

5 Text message/SMS 36 6.94 %

6 E-mail 16 3.08 %

7 Other 5 0.96 %

Option : Classmates

Mobile apps (whatsApp, LINE, BBM) (73.6%)

Face-to-face (10.4%)

Phone call (5.01%)

Page 28: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 28/35

N/A (5.01%)

Text message/SMS (3.66%)

Other (1.16%)

E-mail (1.16%)

Page 29: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 29/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 382 73.6 %

2 Face-to-face 54 10.4 %

3 Phone call 26 5.01 %

4 N/A 26 5.01 %

5 Text message/SMS 19 3.66 %

6 Other 6 1.16 %

7 E-mail 6 1.16 %

Option : Friends

Mobile apps (whatsApp, LINE, BBM) (79.96%)

Face-to-face (9.25%)

Phone call (4.62%)

Page 30: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 30/35

Text message/SMS (3.47%)

E-mail (1.35%)

Other (0.96%)

N/A (0.39%)

Page 31: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 31/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 415 79.96 %

2 Face-to-face 48 9.25 %

3 Phone call 24 4.62 %

4 Text message/SMS 18 3.47 %

5 E-mail 7 1.35 %

6 Other 5 0.96 %

7 N/A 2 0.39 %

Option : Boyfriend/Girlfriend

Mobile apps (whatsApp, LINE, BBM) (51.45%)

N/A (16.57%)

Face-to-face (16.18%)

Page 32: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 32/35

Phone call (11.18%)

Text message/SMS (2.31%)

Other (2.12%)

E-mail (0.19%)

Page 33: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 33/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 267 51.45 %

2 N/A 86 16.57 %

3 Face-to-face 84 16.18 %

4 Phone call 58 11.18 %

5 Text message/SMS 12 2.31 %

6 Other 11 2.12 %

7 E-mail 1 0.19 %

Option : Others

Mobile apps (whatsApp, LINE, BBM) (51.64%)

Text message/SMS (15.8%)

Face-to-face (10.02%)

Page 34: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 34/35

N/A (9.83%)

Phone call (6.94%)

Other (3.85%)

E-mail (1.93%)

Page 35: Modes of Communication among Millennials

4/26/2015 Survey Result by JakPat ­ Leading mobile market research in Indonesia

http://jakpat.net/survey/detail/1613 35/35

# Grid Total Answer Percentage

1 Mobile apps (whatsApp, LINE, BBM) 268 51.64 %

2 Text message/SMS 82 15.8 %

3 Face-to-face 52 10.02 %

4 N/A 51 9.83 %

5 Phone call 36 6.94 %

6 Other 20 3.85 %

7 E-mail 10 1.93 %