module 16 objectives module 16 objectives 1. describe the kinds of incident management problems that...
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Module 16 ObjectivesModule 16 ObjectivesModule 16 ObjectivesModule 16 Objectives
1. Describe the kinds of incident management problems that can occur due to a lack of multiagency coordination.
2. Define essential terms related to multiagency coordination.
3. Identify the levels at which multiagency coordination is commonly accomplished.
4. Identify essential differences between Unified Command, Area command, Multi-agency coordination and Emergency Operations Centers.
1. Describe the kinds of incident management problems that can occur due to a lack of multiagency coordination.
2. Define essential terms related to multiagency coordination.
3. Identify the levels at which multiagency coordination is commonly accomplished.
4. Identify essential differences between Unified Command, Area command, Multi-agency coordination and Emergency Operations Centers.
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Module 16 ObjectivesModule 16 Objectives(cont.)(cont.)
Module 16 ObjectivesModule 16 Objectives(cont.)(cont.)
5. Identify the primary components of a Multi-agency Coordination System.
6. List the responsibilities of a Multi-agency Coordination Group.
7. Identify the major guidelines for establishing and using Multi-agency Coordination Groups and Systems.
8. Identify principal positions within a Multi-agency Coordination System.
5. Identify the primary components of a Multi-agency Coordination System.
6. List the responsibilities of a Multi-agency Coordination Group.
7. Identify the major guidelines for establishing and using Multi-agency Coordination Groups and Systems.
8. Identify principal positions within a Multi-agency Coordination System.
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Multi-agency CoordinationMulti-agency CoordinationMulti-agency CoordinationMulti-agency Coordination
Problems necessitating improved Multi-agency Coordination Examples of Multi-agency Coordination Terminology and relationships Defining an intergovernmental Multi-agency Coordination System Multi-agency Coordination Groups Guidelines for establishing MACS and MAC Groups. Primary function responsibilities associated with MACS Sample position descriptions for a MACS organization A MACS development exercise.
Problems necessitating improved Multi-agency Coordination Examples of Multi-agency Coordination Terminology and relationships Defining an intergovernmental Multi-agency Coordination System Multi-agency Coordination Groups Guidelines for establishing MACS and MAC Groups. Primary function responsibilities associated with MACS Sample position descriptions for a MACS organization A MACS development exercise.
Subjects covered in this module include:Subjects covered in this module include:
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Past Problems Related to Effective Past Problems Related to Effective Interagency CoordinationInteragency Coordination
Past Problems Related to Effective Past Problems Related to Effective Interagency CoordinationInteragency Coordination
Different Policies and procedures among agencies.
Lack of a common interagency organizational structure.
Lack of a process for coordinated and collocated incident planning between agencies.
Lack of interagency communications including systems, frequencies, and use agreements.
Different Policies and procedures among agencies.
Lack of a common interagency organizational structure.
Lack of a process for coordinated and collocated incident planning between agencies.
Lack of interagency communications including systems, frequencies, and use agreements.
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Past Problems Related to Effective Past Problems Related to Effective Interagency CoordinationInteragency Coordination
(cont.)(cont.)
Past Problems Related to Effective Past Problems Related to Effective Interagency CoordinationInteragency Coordination
(cont.)(cont.) Differences in terminology for personnel, for assignments, and
resources.
Lack of valid, timely, and complete information from all available sources.
Unfamiliarity with other agency’s methods of operation, skills and qualifications, and resource capabilities.
Little previous interagency training.
Differences in terminology for personnel, for assignments, and resources.
Lack of valid, timely, and complete information from all available sources.
Unfamiliarity with other agency’s methods of operation, skills and qualifications, and resource capabilities.
Little previous interagency training.
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Problems of TodayProblems of TodayProblems of TodayProblems of Today
Ever increasing response costs which affect, among other things, the use of mutual aid.
High property losses associated with many incidents.
Life, health, and safety issues of responders and citizens.
Often a deteriorating public view of government effectiveness.
Intense media scrutiny.
Ever increasing response costs which affect, among other things, the use of mutual aid.
High property losses associated with many incidents.
Life, health, and safety issues of responders and citizens.
Often a deteriorating public view of government effectiveness.
Intense media scrutiny.
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Some of the past....Some of the past....Some of the past....Some of the past....
Multi-agency Coordination is Multi-agency Coordination is Currently DoneCurrently Done
Multi-agency Coordination is Multi-agency Coordination is Currently DoneCurrently Done
A. At the scene of the incident(s).
B. At an Area Command.
C. At a jurisdiction’s Emergency Operations Center (EOC)
D. At an interjurisdictional or regional level.
E. At state and federal levels.
F. Internationally
A. At the scene of the incident(s).
B. At an Area Command.
C. At a jurisdiction’s Emergency Operations Center (EOC)
D. At an interjurisdictional or regional level.
E. At state and federal levels.
F. Internationally
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EOC’s are often Used at Various EOC’s are often Used at Various Organizational LevelsOrganizational Levels
EOC’s are often Used at Various EOC’s are often Used at Various Organizational LevelsOrganizational Levels
State EOC
Dept. EOC
Dept. EOC
Dept. EOC
Dept. EOC
Dept.Region 1
EOC
Dept.Region 2
EOC
Dept.Region 3
EOC 16-06-I401-SL16-06-I401-SL
Example of the Jurisdictions Example of the Jurisdictions Involved in Multi-agency SearchInvolved in Multi-agency Search
Example of the Jurisdictions Example of the Jurisdictions Involved in Multi-agency SearchInvolved in Multi-agency Search
A national Park
County A
County B
A coastal area
A State Recreation Area
A national Park
County A
County B
A coastal area
A State Recreation Area
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Agencies Involved in WideAgencies Involved in Wide Area Search Area Search
National Park Service
County A - Fire and rescue
County B - Sheriff’s Search and Rescue
Coast Guard
State Parks Department
State National Guard
Volunteer groups
Private landowners and/or industry
National Park Service
County A - Fire and rescue
County B - Sheriff’s Search and Rescue
Coast Guard
State Parks Department
State National Guard
Volunteer groups
Private landowners and/or industry
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Types of MACSTypes of MACS
MACS could be as simple as a teleconference
OR
It may require an assembled group and associated support systems
MACS could be as simple as a teleconference
OR
It may require an assembled group and associated support systems
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IncidentIncidentCommandCommand
SystemSystem
An application of ICS used when there is more than one agency with incident jurisdiction. Agencies work together through their designated Incident Commanders at a single ICP to establish a common set of objectives and strategies, and a single Incident Action Plan.
The manage-ment system used to direct all operations at the incident scene. The Incident Commander (IC) is located on scene at an Incident Command Post (ICP) at the incident scene.
Established as necessary to provide command authority and coordination for two or more incidents in close proximity. Area Command works directly with Incident Commanders. Area Command becomes Unified Area Command when incidents are multijurisdictional. Area Command may be established at an EOC facility or at some other location other than an incident ICP.
An activity or a formal system used to coordinate resources and support between agencies or jurisdictions. A MAC Group functions within the MACS. MACS interact with agencies or jurisdictions not with incidents. MACS are useful for regional situations. A MACS can be established at a jurisdictional EOC or at a separate facility.
Also called Expanded Dispatch, Emergency Command and Control Centers, etc. EOC’s are used in varying ways at all levels of government and within private industry to provide coordination, direction and control during emergencies. EOC facilities can be used to house Area Command and MACS activities as determined by agency or jurisdiction policy.
UnifiedUnifiedCommandCommand
Area CommandArea Command(Unified Area(Unified AreaCommand)Command)
Multi-agencyMulti-agencyCoordinationCoordination
Systems (MACS)Systems (MACS)
EmergencyEmergencyOperationsOperations
Centers (EOCs)Centers (EOCs)
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A Multi-agency Coordination System A Multi-agency Coordination System (MACS) will Consist of:(MACS) will Consist of:
A Multi-agency Coordination System A Multi-agency Coordination System (MACS) will Consist of:(MACS) will Consist of:
Jurisdictional/Agency RepresentativesJurisdictional/Agency Representatives
FacilitiesFacilities
EquipmentEquipment
ProceduresProcedures
Information SystemsInformation Systems
Communications SystemsCommunications Systems
Jurisdictional/Agency RepresentativesJurisdictional/Agency Representatives
FacilitiesFacilities
EquipmentEquipment
ProceduresProcedures
Information SystemsInformation Systems
Communications SystemsCommunications Systems
all integrated into a common systemall integrated into a common systemall integrated into a common systemall integrated into a common system16-11-I401-SL16-11-I401-SL
Primary Functions of a MACSPrimary Functions of a MACSPrimary Functions of a MACSPrimary Functions of a MACS
Incident priority determinationIncident priority determination
Critical resource use prioritiesCritical resource use priorities
Communications systems integrationCommunications systems integration
Information coordinationInformation coordination
Intergovernmental decision coordinationIntergovernmental decision coordination
Incident priority determinationIncident priority determination
Critical resource use prioritiesCritical resource use priorities
Communications systems integrationCommunications systems integration
Information coordinationInformation coordination
Intergovernmental decision coordinationIntergovernmental decision coordination
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Establishing a MACS will Establishing a MACS will Depend on:Depend on:
Establishing a MACS will Establishing a MACS will Depend on:Depend on:
Goals and desires of the agenciesGoals and desires of the agencies
Established working relationshipsEstablished working relationships
Desired benefitsDesired benefits
Goals and desires of the agenciesGoals and desires of the agencies
Established working relationshipsEstablished working relationships
Desired benefitsDesired benefits
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MACS Can Include:MACS Can Include:MACS Can Include:MACS Can Include:
Pre-emergency administrative Pre-emergency administrative systems and controlssystems and controls
Emergency response systems and Emergency response systems and procedures procedures
or simply be:or simply be:
An agreement to operate within an An agreement to operate within an interagency mutual aid agreementinteragency mutual aid agreement
Pre-emergency administrative Pre-emergency administrative systems and controlssystems and controls
Emergency response systems and Emergency response systems and procedures procedures
or simply be:or simply be:
An agreement to operate within an An agreement to operate within an interagency mutual aid agreementinteragency mutual aid agreement
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MACS Size and MACS Size and ComplexityComplexity
MACS Size and MACS Size and ComplexityComplexity
Determined by its mission; may Determined by its mission; may be quite simple or quite complexbe quite simple or quite complex
Determined by its mission; may Determined by its mission; may be quite simple or quite complexbe quite simple or quite complex
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Activate MACSActivate MACSActivate MACSActivate MACS
When an emergency When an emergency situation:situation:– Threatens,– Significantly impacts the agency, or– Involves other agencies
When pre-established threat When pre-established threat levels are reached.levels are reached.
When an emergency When an emergency situation:situation:– Threatens,– Significantly impacts the agency, or– Involves other agencies
When pre-established threat When pre-established threat levels are reached.levels are reached.
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Assist in making key decisions on the use of Assist in making key decisions on the use of critical resources.critical resources.
Establish priorities between incidents.Establish priorities between incidents.
Coordinating interagency policies and Coordinating interagency policies and procedures.procedures.
Assist in making key decisions on the use of Assist in making key decisions on the use of critical resources.critical resources.
Establish priorities between incidents.Establish priorities between incidents.
Coordinating interagency policies and Coordinating interagency policies and procedures.procedures.
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Activating a MACS assists agency Activating a MACS assists agency dispatch centers in the following ways:dispatch centers in the following ways:
Activating a MACS assists agency Activating a MACS assists agency dispatch centers in the following ways:dispatch centers in the following ways:
Guidelines for Activating Guidelines for Activating MACSMACS
Guidelines for Activating Guidelines for Activating MACSMACS
With pre-established guidelines (recommended)With pre-established guidelines (recommended)
– Joint powers agreements, memorandums of understanding can be used for areas which experience frequent or reoccurring emergencies.
Without pre-established guidelines (not recommended)Without pre-established guidelines (not recommended)
– When resource requests exceed availability.
– When there is an obvious interagency need to coordinate that is not being met.
With pre-established guidelines (recommended)With pre-established guidelines (recommended)
– Joint powers agreements, memorandums of understanding can be used for areas which experience frequent or reoccurring emergencies.
Without pre-established guidelines (not recommended)Without pre-established guidelines (not recommended)
– When resource requests exceed availability.
– When there is an obvious interagency need to coordinate that is not being met.
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Who can Activate MACSWho can Activate MACSWho can Activate MACSWho can Activate MACS
For agencies within a single political For agencies within a single political subdivision:subdivision:
– Jurisdiction Chief Executive OfficerJurisdiction Chief Executive Officer
For multiple political subdivisions:For multiple political subdivisions:
– Consensus of involved jurisdictionsConsensus of involved jurisdictions
For agencies within a single political For agencies within a single political subdivision:subdivision:
– Jurisdiction Chief Executive OfficerJurisdiction Chief Executive Officer
For multiple political subdivisions:For multiple political subdivisions:
– Consensus of involved jurisdictionsConsensus of involved jurisdictions
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MACS LocationsMACS LocationsMACS LocationsMACS Locations
At a jurisdictional EOCAt a jurisdictional EOC
At a regional facilityAt a regional facility
At a state or federal facilityAt a state or federal facility
Wherever it is neededWherever it is needed
At a jurisdictional EOCAt a jurisdictional EOC
At a regional facilityAt a regional facility
At a state or federal facilityAt a state or federal facility
Wherever it is neededWherever it is needed
MACS is a system . . . Not a facility
MACS can be set up:
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MAC Groups are the people that make MAC Groups are the people that make the MACS function.the MACS function.
Representatives are authorized to Representatives are authorized to commit agency resources and funds.commit agency resources and funds.
MAC Groups are the people that make MAC Groups are the people that make the MACS function.the MACS function.
Representatives are authorized to Representatives are authorized to commit agency resources and funds.commit agency resources and funds.
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Multi-agency Coordination Multi-agency Coordination GroupsGroups
Multi-agency Coordination Multi-agency Coordination GroupsGroups
MAC Group MAC Group OrganizationOrganizationMAC Group MAC Group OrganizationOrganization
MAC GroupAgency
RepresentativesCoordinator
SituationUnit
ResourceUnit
InformationUnit
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MACS Information FlowMACS Information Flow
MAC GroupAgency
RepresentativesAgency Policyand Direction
Other DataSources
MACS
MAC Group
Situation & InformationInteragency Coordination
Incident PrioritiesCritical Resource Allocation
OUTPUTSAssessment 16-23-I401-SL16-23-I401-SL
MAC Group Established to Aid in MAC Group Established to Aid in Interjurisdiction CoordinationInterjurisdiction Coordination
MAC Group Established to Aid in MAC Group Established to Aid in Interjurisdiction CoordinationInterjurisdiction Coordination
RegionalRegionalMAC MAC GroupGroup
CountyEOC
CountyEOC
CountyEOC
AgenciesAgencies
IncidentsIncidents
MAC Group Coordination & Information ExchangeMAC Group Coordination & Information Exchange
Agency/Jurisdictional Chain of CommandAgency/Jurisdictional Chain of CommandAgency/Jurisdictional Chain of CommandAgency/Jurisdictional Chain of Command16-24-I401-SL16-24-I401-SL
Differences Between MAC Groups Differences Between MAC Groups and Area Commandand Area Command
-Expansion of the off-site coordination and support system.
-Members are agency administrators or designees from the agencies involved or heavily committed to the incident
-Organization generally consists of the MAC Group (agency administrations), MAC Group Coordinator, and an intelligence and information support staff.
-Is the agency administrator or designee.-Allocate and reallocate critical resources
through the dispatch system by setting incident priorities.
-Make coordinated agency administrator level decisions on issues that affect multiple agencies.
-Expansion of the on-site command function of the Incident Command System.
-Members are the most highly skilled incident management personnel.
-Organization generally consists of an Area Commander, Area Command Planning Chief, and Area Command Logistics Chief.
-Is delegated authority for specific incident(s) from the agency administrator.
-Assign and reassign critical resources allocated to them by MAC or the normal dispatch system organization.
-Ensure that incident objectives and strategies are complementary between Incident Management Teams under their supervision.
MAC GroupMAC Group Area CommandArea Command
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Principal MAC Group Principal MAC Group FunctionsFunctions
Principal MAC Group Principal MAC Group FunctionsFunctions
Situation assessmentSituation assessment
Critical resources acquisition and allocationCritical resources acquisition and allocation
Local, state, and federal disaster coordinationLocal, state, and federal disaster coordination
Coordination with agency/jurisdiction political establishmentsCoordination with agency/jurisdiction political establishments
Coordination of summary information related to multi-agency/ Coordination of summary information related to multi-agency/ multi-jurisdiction response effortsmulti-jurisdiction response efforts
Incident priority determinationIncident priority determination
Situation assessmentSituation assessment
Critical resources acquisition and allocationCritical resources acquisition and allocation
Local, state, and federal disaster coordinationLocal, state, and federal disaster coordination
Coordination with agency/jurisdiction political establishmentsCoordination with agency/jurisdiction political establishments
Coordination of summary information related to multi-agency/ Coordination of summary information related to multi-agency/ multi-jurisdiction response effortsmulti-jurisdiction response efforts
Incident priority determinationIncident priority determination
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Criteria for Determining Criteria for Determining Incident PrioritiesIncident Priorities
Criteria for Determining Criteria for Determining Incident PrioritiesIncident Priorities
Life threatening situationsLife threatening situations
Real property threatenedReal property threatened
High damage potentialHigh damage potential
Incident complexityIncident complexity
Environmental impactEnvironmental impact
Other criteria as established by the MAC GroupOther criteria as established by the MAC Group
Life threatening situationsLife threatening situations
Real property threatenedReal property threatened
High damage potentialHigh damage potential
Incident complexityIncident complexity
Environmental impactEnvironmental impact
Other criteria as established by the MAC GroupOther criteria as established by the MAC Group
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ICS as the EOC or MACS ModelICS as the EOC or MACS ModelICS as the EOC or MACS ModelICS as the EOC or MACS Model
Five primary functions of ICS are appropriate at EOCs.Five primary functions of ICS are appropriate at EOCs.
Duplication of terminology could create confusion.Duplication of terminology could create confusion.
Example:Example:– EOC Incident Commander– Incident Incident Commander
Best to vary the position titles to avoid confusion.Best to vary the position titles to avoid confusion.
EOC sub-functions should be based on the operational EOC sub-functions should be based on the operational need.need.
Five primary functions of ICS are appropriate at EOCs.Five primary functions of ICS are appropriate at EOCs.
Duplication of terminology could create confusion.Duplication of terminology could create confusion.
Example:Example:– EOC Incident Commander– Incident Incident Commander
Best to vary the position titles to avoid confusion.Best to vary the position titles to avoid confusion.
EOC sub-functions should be based on the operational EOC sub-functions should be based on the operational need.need.
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