Transition to E-commerce in India

Challenges to Indian corporateAwareness,16%Infrastructure and accessHuman capacity and skillsLegal and regulatory frameworkFinancial institutesInternal resistance(cultural changes, not

many are prepared)

External driving factorsSheer necessityGlobal marketValue for moneyNo-entries barriers

Need of Act 2000For legal recognition transaction carried out

by means of electronic data interchange and other means of electronic communication

For electronic filling of documents ,with govt. agencies

For delivering govt. services by means of reliable electronic records

Overview of ACT-2000Electronic contracts will be legally validLegal recognition of digital signatureDS to be effected by use of asymmetric

crypto system and hash functionSecurity procedure for ER & DSAppointment of certifying authorities and

controller of CA.CA should get license to issue digital

signature certificate

Various types of computer crime defined and penalties are decided

Appointment of Adjudicating OfficerEstablishment of cyber appellate Tribunal Appeal from Adjudicating Officer to cyber

appellate Tribunal not to civil courtAppeal from cyber appellate Tribunal to high

court Act to apply offences committed outside IndiaNSP not to be liable in certain areasPower of police officers to enter into any

public place and search and arrest without warrant

IT Act enablesLegal recognition to electronic recordFacilitate electronic communication by means of

electronic recordAcceptance of contract expressed by electronic

meanFacilitate e-commerce and EDIFacilitate electronic filing of documentsRetention of documents in electronic formPrevent computer crime, forged electronic record

falsification in e-commerce and electronic transaction

Positive aspects for corporate sectorE-mail will now be valid and legal form(memos)E-commerce using legal infrastructureAble to use DSEntry of corporate in the business of being CA2001-2002,4% ,hike in online shopping2001-2002,13%-16%, Internet userCost- effective, time saving and profitable

solutionPush for e-commerce adoptionStarted using EDI & E-SCM

Modern trends in E-businessE-business process Information sharing Order payment Fulfillment Service Support

Modern trends in E-businessNeedSecurityInfrastructureDigital cashOnline catalogsEDIE-mailInstitution

E-strategy

Integrated E-strategy

Technology

ServiceMarket

Brand

Dimensions of E-strategyLeadershi

p

Technology

Service

Infrastructure

Organizat

ional

Brand

Market

The commerce value chain

Attract(Adver.)

Interact(Catal.sale)

Act(Order capture)

React(Cust. service)

Planning the E-commerce projectIdentifying the initiative’s objectiveLinking Objective to business strategyManaging business strategyContinuing operation of the initiative