Professional Profile

Results-driven enthusiastic professional Change Management consultant/moderator for business owners, top and

middle management positions Proven Track Record of success & achievement Excellent thinker, learner, leader (& follower) Scalable/adaptable on-target “helicopter approach” Structured, systematic analytical and logical mind Well-established experience, discipline, maturity & wisdom Strong presence/connections in the ME/GCC region Key/Strategic initiatives & Large/Complex Projects focus Mastering Business, technology & culture (BTC) challenges Optimal Performance for value maximization

UOT Control Systems Engineer (1979) Early control & IT jobs in Jordan (1979-1981) 17 year ICT/MIS expertise with SBM/IBM (1981-1998) Millennia-Vision Consulting (1998 – Now)

MV-BTC for key/strategic initiatives MV-P3M for large/complex projects & programs MV-AIO for ultimate performance & maximum value MV-TCS training , consultancy & services reciprocation business engine to

deliver maximum value solutions Clear and unique differentiators & strengths Regional coverage/International reach Huge customer base/references throughout the region Focus on banking, telecom, utilities & government sectors

Top-1 Performer at IBM SE school training(1990) Prominent speaker, presenter & writer on topics of expertise Ongoing active professional memberships with numerous

regional/international entities Testimonies / Recommendations from customers, colleagues & peers

from all over the world Rich Linkedin Resources

700+ direct connections (personal linkedin network) 3,000+ direction connections ( through Linkedin groups) Owner/Moderator of 8 specialized groups with thousands of

professionals worldwide Full capitalization on Google capabilities

Several GMAIL specialized accounts with auto-archiving possibilities Google calendaring and SMS mobile notification Google full MS Office compatibility Google groups, sites and blogs Google event/alert service for special interest topics

17 years in Saudi Aramco Environment (1981-1998). IBM S/370 mainframe (HW, SW, System & Network aspects) Various Positions include Customer Support Engineer, Advisory Program Support

and system engineer) 60+ IBM official training courses totaling 500+ education days in Europe, USA,

middle-east and far east Open systems, distributed & client server computing Country-level Y2K program manager Strong participation in local/regional professional events 9 formal/informal awards including top-performer rating and excellence

achievement awards

Millennia-Vision Consulting (owner/founder) Housing Bank (IT Service Centers Manager) Conquest Data Corp (Middle-East Operations Manager) Microgate Digital Solutions (Vice President, Middle East) ComNet Spectrum (10% equity shareholder & Board Member) Tameema Technology Services (Key Accounts Manager) Computer Associates Middle East (Aramco Account Manager) ProAsset Arabia (senior founding partner & ICT Director) Agility for Training & Consultancy Services (Partner) Associate/Affiliate with 10+ business entities throughout the region

Client : Industrial Sector, Saudi Arabia Year: 2009 Project: Operational alignment with corporate strategy Purpose: To support the growth strategy through proper alignment of all

departments/units with the corporate strategic direction. Solution: Using industry standard/best practice balanced scorecards,

strategy maps and key performance indicators along with Millennia-Vision methodologies and tools

Role: educator/advisor and facilitator for developing department level descriptors, analysis of the inter-dependency and cause-effect chains, development of the department-level strategy maps, and investigation of the performance metrics and KPI’s in use at department level & their significance to the corporate

Client : One of the major Banks, Saudi Arabia Year: 2008 Project: Program Management Office (PMO) Purpose: To help the bank ensure proper coordination and execution a

total of 150+ projects (including 57 IT projects) to launch the newest and largest bank in kingdom.

Solution: Program Management Office (PMO) on-site to help the bank manage corporate/department levels programs & projects necessary for the commercial launch of the bank

Role: Implementation and vendor coordination manager for the IT side (non-integration and integration vendors) to ensure the IT systems and services are properly integrated and tested per customer acceptance criteria.

Client : Leading IT Systems & Solutions Company , Kuwait Year: 2007 Project: efficiency/effectiveness improvement Purpose: To help the company get over its “opportunity hunting/fire

fighting“ ad-hoc model into a better structured and more proactive operational mode focused on desired results.

Solution: Revise current internal processes & procedures for potential performance bottlenecks, issues and barriers towards highly efficient & effective performance

Role: work with corporate level management and key departments to identify business model descriptors, key pain and gain issues, analyze the interdepartmental relations and dependencies, and propose an action road map for improvement

Client : Leading Bank , Amman -Jordan Year: 2007 Project: Project Management Process Methodology Purpose: To provide a new methodology, process and forms for new

project requests, evaluation, approval and prioritization for execution Solution: Devise a new framework based on the bank strategy to be the

basis for newly developed process and associated forms to control and automate this procedure.

Role: Review current project management practice regarding project request and reflect the new changes/improvements on this practice in terms of process and forms. Revision of new and existing (unapproved) requests and help the different departments adopt the new method.

Client : Leading Bank, Amman-Jordan Year: 2006 Project: Valuation of IT and business assets within the MasterCard center

at the bank Purpose: Facilitation of intended acquisition of the center by Visa Jordan Solution: Purchase value, book value, replacement value of the IT assets

(Servers, PC’s, network, printers, system software licenses, banking applications licenses, transaction gateways, special devices, …) plus the business aspects (revenues, operational expenses, profits, customer base, …)

Role: complete IT inventory review, validation and verification, market investigation, valuation assessment, business performance review with the center and the bank finance department, and final assessment.

Client : Leading Bank , Amman, Jordan Year: 2006 Project: DW/BI vendor/response evaluation and selection Purpose: To help the bank evaluate and select winning contender for a

major DW/BI system implementation based on vendor/solution responses to an RFP for that system.

Solution: Devise a weighted scoring system for evaluation and assessment of the vendor responses to the subject DW/BI RFP

Role: Proposing the elements of the scoring system based on technical and commercial considerations for the different contenders for this business, execute the evaluation process, call for clarifications and vendor solution/proposal presentations and make recommendations accordingly

Client : Central Bank, Amman-Jordan Year: 2005 Project: Secure Facility User Guide (SFUG) for CBJ operations Purpose: To help CBJ prepare a detailed secure facility user guide (SFUG)

that covers physical, information and IT security Solution: Based on ISO 17799 security policy and internal central bank

regulations and mandates, the subject SFUG document was prepared in Draft version for CBJ adoption

Role: Development of the SFUG document depending on the subject ISO 17799 policy, internal documentation, interviews with key positions in the bank as well as physical site visits and inspections.

Client : Aqaba Special Economic Zone Authority Customs Year: 2007 Project: ICT/IS integration platform for ASEZA Customs automation Purpose: To help ASEZA customs develop the technical platform for

special automation RFP of the customs operations including special communication and instrumentation tools

Solution: A high-level technical architecture specification was developed for the automation, integration and optimization of the ASEZA customs operation based on UNTCAD/ASSYCUDA system

Role: conducted the full assignment including talks and negotiations with local (vendors/Jordan Customs) and international (UN) agency.

Client : Aqaba Special Economic Zone Authority Year: 2007 Project: ASEZA ICT/IS Strategy Review (2007 – 2012) Purpose: To revise the ASEZA/MIS strategy for 2007-2012 Solution: A comprehensive strategy review was conducted using MV-

DMD/MV-BTC methodologies and other MV internal techniques and tools including SWOT analysis for ASEZA internally and in comparison to neighboring competition.

Role: conducted the full review leading towards the revised ICT/IS strategy and action roadmap for top management review and consideration.

Client : Leading IT solutions Company; Amman-Jordan Year: 2005 Project: Public Sector Innovation Center (PSIC) initiative Purpose: To develop new breed of public sector applications on selected

Microsoft technologies and platforms, launch these applications Government of Jordan ministries, and expand the use throughout ME/NA region.

Solution: Select target applications, decide on desired functionality, size the effort, recognize the assets value in these applications, estimate revenues, costs and profits over the estimated lifetime of these new applications

Role: local consultant role to work with the deisgnated team on this study and produce the desired report

Client : US ARMY, Washington, USA Year: 2006 Project: AES-256 based voice encryption (world first) Purpose: To design, develop and build special wireless radio

communications utilizing AES-256 based encryption Solution: a design team was established to develop the encryption

software, and prototype wireless communication devices were built in Raleigh, NC to show the solution

Role: Technical advisor and design facilitation consultant for the overall project including activities in Jordan and in Raleigh North Carolina.

Client : New York Ports Authority, NW, USA Year: 2006 Project: Open Safe Commerce (OSC) Initiative Purpose: To secure imports from a list of selected countries where US

imports goods from; Jordan included. Solution: for container shipments, a special custom-built “black-box” was

used to host a variety of sensory and communication devices to sense, monitor, measure, record and transmit any ‘abnormal’ conditions inside the container throughout the whole journey.

Role: work with local (Jordan) government (customs) and private entities (exporters) to ensure acceptance, understanding and proper dealing with this solution.

Client : Egyptian Arab Land Bank (EALB), Amman-Jordan Year: 2003 Project: Quick overall IT review Purpose: To help EALB review its internal IT status in terms of hardware,

software, technology obsolescence, in house skills, network/system management and work environment

Solution: The subject IT review was conducted on-site at the bank HO and it included site visits to sample branches, tailored questionnaires forms and meetings/interviews with key staff positions in the bank

Role: Full preparation and execution of the engagement leading to the formulation of the quick IT review report, findings and recommendations.

Client : Saudi Airlines Catering (SVCAT), Jeddah, KSA Year: 1999 Project: Y2K contingency planning (business and IT) Purpose: To ensure continued operations - even at degraded levels – to

provide contracted services to airlines using Jeddah and Riyadh airports catering units

Solution: Scenario-driven risk identification, impact assessment, mitigation actions Comprehensive contingency plan preparation for all sections and services

Role: Full execution of the engagement across the entire SVCAT business model / organization. Development of the contingency plan and training/rehearsal on its execution.

Client : Saudi Airlines Catering (SVCAT), Jeddah, KSA Year: 1999 Project: Y2K application/data remediation Purpose: This was a saving effort for a well-known Saudi company to

move forward with the Y2K remediation efforts for applications and data on IBM AS/400 systems

Solution: A US specialized company was brought into the picture and through their AS/400 migration tools, we were able to deliver in 10 days what was not possible other wise in 40 days and more

Role: I was the maestro of the whole effort between Jeddah, Amman and NJ, USA

Client : Islamic Development Bank (ISDB), Jeddah, Saudi Arabia Year: 1999 Project: Y2K external review/audit and testing Purpose: To help ISDB IT department ensure their Y2K remediation was

conducted at its best including full system testing end-to-end. Solution: Complete review of the application portfolio of the bank, Y2K

remediation efforts, baseline input/output data and results, test scenarios and procedures, test data and expected results at all possible test points in the Y2K transaction path.

Role: Full preparation and execution of the subject engagement .

Client : Islamic Development Bank (ISDB), Damascus, Syria Year: 1999 Project: Y2K “contingency planning” awareness workshop for ISDB

member countries Purpose: To help ISDB member countries (19 English speaking countries)

become fully aware of the need for Y2K contingency planning (Plan-B) Solution: A complete 3-days workshop material was prepared and the

course was given to country representatives of the nineteen ISDB member countries

Role: Full preparation and of the course materials and execution/delivery of the course.

Client : Saudi Aramco (CC&OS) tower Year: 1993 Project: IBM 3172-001 LAN Gateway Implementation Purpose: To install totally redundant, fault tolerant and workload sharing LAN

Gateway to IBM S/370 mainframes Solution: A joint SBM/IBM LaGaude (France) implementation effort to

implement the required gateway function with specially configured IBM 3172-001 gateways with S/370 channel adapters and 4 token-ring adapters each.

Role: That project was part of a 3-months consultancy engagement in Saudi Aramco CC&OS side following a very strong endorsement from Aramco (Andy Tauros)

Client : Saudi Aramco (EXPEC) Year: 1994 Project: IBM 3745/3746 High-speed Fiber-Optic/Frame-Relay Wide Area

Network (WAN) Implementation Purpose: To install middle-east first high-speed WAN/LAN using fiber-optic

and frame relay network covering 5 major locations in Saudi Arabia using IBM 3745/3746 as Token-Ring to IBM S/370 mainframe gateways

Solution: IBM 3745/3746 gateways with wide-area, local area and mainframe connectivity and special fiber optic G.703 interfaces.

Role: Design/configuration of the IBM 3745/3746 gateways, pre-sales support, implementation and after sales technical support.

Focus Area: Public Private Partnership (PPP) ventures Description: Private sector steps in to cover for public sector shortages in

funding and/or technical/managerial capabilities to provide badly needed public services on win–win basis for both sectors. Government entities will fulfill their mission in availing such services to the public and private sector has a profitable investment throughout the operational license period.

Target Markets: Limited funding situations (Poor countries) and/or limited HC capacity (possibly rich countries)

Value Proposition : Identify such opportunities, determine requirements, lobby and promote feasible solutions, build consortiums and affiliations to facilitate and action these opportunities

Initiative: Utilize national/regional/international connections with key active players to become a ‘catalyst’ for materializing these opportunities

Focus Area: Saving Failing Companies Description: Failing companies (specially family business entities in the

GCC countries) are suffering the consequences of the current financial crisis and their own ‘personal/family’ style of running business calling for action to save and protect them from complete failure

Target Markets: Medium size companies in the GCC region suffering from the above situation and having no clue how to overcome their difficulties.

Value Proposition : Based on clear tangible, quantifiable and measurable results from this initiative, we will step in for a pre-determined period of time to save these entities for a percentage of their equity.

Initiative: Use of MV-BMD methodology along with proven Balanced Scorecard, KPI and strategy maps along with quick win and tactical solutions to produce desired results

Focus Area: Excellence in Overall Optimized Organizations Description: Leveraging the quality/excellence model to state-of-art

optimized overall organizations for maximum value attainment. Target Markets: Medium/Large customers regardless of geography,

economy sector, industry or business type Value Proposition : Capitalize on what organizations have already got in

house to maximize value attained through revised and improved business model descriptors, practices and disciplines

Initiative: Employ Millennia-Vision internally developed and proven techniques along with industry best accepted practices to optimize the overall performance outcomes