mom - licenceone

© CrimsonLogic Pte Ltd Private information - to be distributed to users only. 1

MOM - LicenceOne Public User Guide

Version: 1.1

6 June 2016


Chapter 1: Apply for New EAL


CONTENTS Chapter 1: Apply for New EAL ..................................................................................... 3

Apply for EAL ..................................................................................................................................................3

Choose Agency .............................................................................................................................................. 4 Choose Licence .............................................................................................................................................. 4 Sign In................................................................................................................................................................ 7 General Information ....................................................................................................................................... 9 Application Details ....................................................................................................................................... 12 Supporting Documents ................................................................................................................................ 14 Declaration .................................................................................................................................................... 16 Payment ......................................................................................................................................................... 17 Acknowledgement ...................................................................................................................................... 19



© CrimsonLogic Pte Ltd Private information- to be distributed to users only. 3

Chapter 1: Apply for New EAL While the general procedure to apply for any licence is the same, the details to be

entered in the licence application form, varies with licence.

Apply for EAL

1. Click Licence Application >> Apply for New Licence to apply for a new licence.

Homepage – Licence Application

Find Licence by Keyword(s)

2. Click Choose licence(s) by Government Agency to view the list of licensing

agencies.

Alternatively, enter the keyword of the licence or the agency name, and click Go to

choose the required licence.




Choose Agency

Search for Licence

3. Click MOM - Ministry of Manpower. You will be directed to choose the licence.

Choose Licence

Choose licence

4. Click Select corresponding to Employment Agency Licence. EAL will be listed

under Selected Licences.




Selected Licence

5. Click Next.

Selected Licence and Prerequisite licence(s)

6. If required, click Details and to know about the fee and other details.

7. Click Next.




Review Selection

8. If required, review the selected licence details and required supporting

documents.

9. Click Apply. If you are not yet logged in, you will be prompted to log in before

proceeding further. If you are already logged in, proceed to General

Information.




Sign In

Sign In

10. Click Log in via SingPass to log in.

If you are a foreigner without SingPass, you must have an active LicenceOne

account (User ID and Password). Refer to Request User Account for Foreigner without

SingPass.

If you are a foreigner without SingPass, enter your User ID (Email) and Password to log

in to LicenceOne. Refer to logging in to LicenceOne as Foreigner without SingPass.




Select your Profile

11. Select Company as your profile.

12. Enter your company UEN.

To search for UEN, click Forgot your UEN. You will be directed to www.uen.gov.sg

where you can search for UEN.

13. Click Next.




General Information

General Information – Terms of Use

14. Indicate if you are applying as an Applicant or On behalf of applicant.

If you are applying On behalf of applicant, you are applying as a Filer. The Filer

Particular’s will be automatically displayed based on the logged in user’s profile. In this

case you must specify the Applicant’s Particulars.

15. Agree to the Terms of Use.




General Information - Applicant’s Particulars

16. Modify the required details in Applicant’s Particulars.

If you have opted to be notified via SMS, Mobile Number is mandatory.

There are details which can be modified only by using the Update User Profile

feature. For more information, refer to Update User Profile.

General Information - Applicant’s Address

17. Make sure the Address Type and Type of Premises are correct.

18. To specify a different local address, enter the required Postal Code and click

Retrieve Address.

Upon clicking Retrieve Address, the Block / House Number and Street Name will be

automatically displayed while you must specify the Level and Unit Number.

General Information - Organisation Details




19. The Organisation Details and Organisation Registered Address will be displayed

from ACRA. To modify these details, you must update your company particulars

in ACRA.

General Information - Organisation Contact Details

If you are specifying Organisation Operating Address as your Mailing Address, make sure

you specify the Organisation Operating Address before step 20.

20. Specify the required details in Organisation Contact Details.

General Information - Mailing Address

21. Specify the Mailing Address.




To specify Organisation Operating Address or Organisation Registered Address as

your Mailing Address, click the respective Copy button.

If you are specifying Organisation Operating Address as your mailing address, make

sure you specify the Organisation Operating Address.

To specify a different mailing address, select the Address Type and Type of Premises.

If it is a local address, enter the Postal Code and click Retrieve Address. In this case,

while the Block/House Number and Street Name will be automatically displayed you

must enter the Level and Unit Number.

22. Click Next.

Application Details

Application Details

23. Click Start.

Application Details – Licence Type

24. Select the required Licence Type.




To know more about choosing the licence type, refer to

http://www.mom.gov.sg/employment-agencies/which-ea-licence-to-get.

Application Details – Operating Address

25. Specify the Operating Address and indicate if it is of residential type.

26. Select the placement types applicable for your employment agency.

Type of Placement Done by Agency

27. Click Proceed.

http://www.mom.gov.sg/employment-agencies/which-ea-licence-to-get




Selected Licence

The Completion Status will be updated as Completed and to modify the application

details, click Edit.

28. Click Next.

Supporting Documents


29. Click Upload corresponding to a Document Name to upload the supporting

document in the specified format and size.





Uploaded supporting document will be listed under Attachment. To delete the uploaded

document, click beside it.





30. Click Next.

Declaration




Declaration - Review and Declare

31. Click to preview the application details.

32. If required, click to print the application form.

Declaration

33. Tick the checkboxes to complete the declaration.

34. Click Submit.

Payment

e-Payment

35. Click Proceed with Payment.

The e-Payment process is handled via e-Payment gateway. For more details on e-

Payment requirements, refer to http://www.nets.com.sg.

Upon successful e-payment, the Successful Payment screen will be displayed.

http://www.nets.com.sg/




e-Payment

Payment Transaction will be displayed in a separate window. If it is not displayed,

click View Receipt.

Payment Transaction or Receipt

Click Print to print the receipt or click Close to close the window.

e-Payment

36. Click Next.




Acknowledgement

Acknowledgement

Click Edit to modify the Submission Name.

37. Click Print to print the acknowledgement.

38. Click Close.