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Growth and opportunities in the Latin American Meetings Market
54th ICCA Congress
Growth and opportunities in the Latin American Meetings Market
Carlos FulcherIABC
Ernesto van PeborghODISEO
Andy FreireAndyfreire.com
Alexandra Torres Ágora Bogotá
Juan José GarcíaBarceló Congresos
Number of meetings per region
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Number of meetings per region
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Rotation areas: Assoc. Meetings
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Rotation areas: Assoc. Meetings
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International Congress and Convention Association #ICCAWorld iccaworld.com
54th ICCA Congress
Alexandra Torres
Ágora Bogotá
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LATINO – HISPANIC -LATINOAMERICANOS
Is there a mixing pot that defines Latin America?
Is the boom over?
A Little macro economics, not too much
If so, what is next?
Avoid the OOOPS and aim for the WOW
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What Defines Us?
Aside from living to the South
of the United States in the
Americas, are there common
trades to Latin Americans?
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History Perhaps?
Virreinato de La Plata
Imperio Portugués
La Gran Colombia
Virreinato de Lima
Virreinato de la Nueva España
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NOPE, TRY AGAIN
• Language?
– Nope, again: We have Spanish and Potuguese mainly
• Distance?
– Nope, México is 10 hours away from Buenos Aires
• Behaviour?
– Nope, closeness to the US marks us heavily
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THEN WHAT?C
ULT
UR
E/
VA
LUES
Family
Hard Work
Education
Traditions
Resiliance
Resourceful
A High External Debt
Highly Dependency on
Commodities.
Heavy Taxation Models
Stable Democracies
Search for IndependeceEC
ON
OM
IC /
PO
LITI
CS
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But, mainly….. Pride
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Pride, indeed
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LET´S TAKE A LOOK AT
MACROECONOMICS
COMMODITIES
TOURISMPOVERTY LEVELS
ECONOMIC
GROWTH
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GROWTH
Tourism
accounts for
9% of the GDP
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FASTEST GROWING COUNTRIES IN
TOURISM AVERAGES 7% FOR 2014
México
Guatemala &
Belize
Dominican Republic
Argentina
Ecuador
Colombia
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POVERTY
Lower unemploymet rates
Significal reduction of the gap
between formal and informal
workers.
Increase in social development
public expenditure.
“During the last decade, the
Region has improved income
distribution”CEPAL
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IS THE BOOM OVER?
YES, IT WAS HIGHLY DEPENDANT ON
Emerging markets growth
Prices of commodities
Dividends
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COMMODITIES AND
EMERGING MARKETS
Price drop in
commodities
affects also the
US dividends.
Growth in
Emerging
Markets (Rusia,
China, Brasil,
India, South
Africa)
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WHAT DID THE BOOM LEFT US?
HARDWARE SOFTWARE
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SOFTWARE
FOREIGN DIRECT
INVESTMENTA NEW MIDDLE
CLASS WITH NEW
CONSUMPTION
PATTERNS
WE BECAME
ACTIVE,
VISIBLE,
PRESENT
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A NEW MIDDLE CLASS,
EDUCATED, DEMANDING
“The number of people demanding
university education in Latin America and
the Carribean, has grown significantly and
itexpected to continue to grow within the
next years”
*World Bank
A new middle class, more demanding
on prices, esthetics, experiences and
transparent brands, is emerging.
SOFTWARE
Consumption patterns on a new middle
class start by:
Appliances (cars)
Education
Travel
.
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WE BECAME ACTIVE,
PRESENT
ICCA rankings
ICCA members
International Fairs
Bidding for world
Congresses
SOFTWARE
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SOFTWARE
FOREIGN DIRECT INVESTMENT
“Between 2003 and 2013, FDI increased
in the region from US$ 46.937 millions to
a record of $US 189.951 millions in
absolut numbers”.
Source: CEPAL
In Colombia, 20% of the FDI relates to
tourism associated proyects
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HARDWARE
CONVENTION
CENTERSHOTELS
(NEW AND
RENOVATED)
AIRPORTS, PORTS
AND GROUND
CONNECTIVITY
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HOTEL INFRASTRUCTURE
According to Jones Lang LaSalle
between 2013 and 2023 426
thousand new rooms will be built
in Latin America: A 65% increase
in the current offer.
New international high end brands,
like Starwood, Marriott, Accor, Hilton,
Hyatt, Wyndham o IHG, have set eyes
in Latin America.
HARDWARE
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HARDWARE
AIRPORTS INFRASTRUCTURE
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+15México
Perú
Guatemala
Argentina
Chile
Costa Rica
Panamá
Colombia
Bolivia
HARDWARE
CONVENTION
CENTERS
GOVERNMENT
FUNDED
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WHAT´S NEXT
Latin America is full of
opportunities, and the only
way to overcome slow
economic growth is
productivity
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GOOD TO KNOW
Mostly healthy
macroeconomicsA Young continent to
support less pensionates
Cuba and the US are to end
the embargo
Power shift to a highly
demanding consumer
New fields of education
are availabe
Steriotypes of
missmanagement are gone
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OPPORTUNITIES
The Pacific Alliance is
the 5th largest
population in the
planet, the 8th
economy in the world
and the 8th exporting
region, concentrating
38% of Latin Americas
and the Caribbean
GDP
Mercosur, Comunidad
Andina
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KEY DRIVERS FOR THE INDUSTRY
More FDI mean more
conventions
New carreers have
entered the scenario
Sub Markets (MERCOSUR, AP
Alliance, Andean Comunity)
and FTA open new source for
new events.
A middle class seaking for
knowledge, social
exchange and new
experiences
Visibility of Latin
Americans in Boards
Political will to
support this sector
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A NEW SENSE OF BELONGING
BE AWARE OF LOCALS
This industry has finaly brough us together
– ICCA Congress in Argentina 2015
– Neurosurgery in Colombia 2021
– ONU Habitat in Ecuador 2016
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AVOID THE OOPS AND FIND
THE WOW
Develop some people skills, built
trust
Highly estetical
Avoid expats and use local talent
Be ready to react
Crisis is part of the agenda
More that TOM or even TOH built
Top of Skin
Drop the ouija board
Follow up and follow thru
Be transparent
Be nimble
Team Work
Procesess are not there to bother you
Big data, small data any type of data
Technology and a shift of channels
Focus, do not loose the objective
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54th ICCA Congress
Carlos Fulcher
IABC
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Carlos Fulcher, MBA CAE
Porto Alegre, RS Brasil
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Carlos Fulcher, MBA CAE
• Executive Director - International Association of Business Communicators (IABC) – Global network of communicators working in diverse industries and disciplines to
identify, share and apply the world’s best communication practices.
• Global membership organization with 10,000 members in 80 countries, 100+ chapters and 8 regions
• Products– World Conference (North America)– International Leadership Institute Conference (USA)– Regional Conferences
• Europe • Africa• Asia Pacific• USA – Southern, Heritage and Pacific Plan • Canada – Eastern and Western
– Online and face to face education– Global certification– Communication World (CW) magazine – Awards – Gold Quill– Networking events
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Carlos Fulcher, MBA CAE
• Former Worldwide Deputy Executive Director – Drug Information Association (DIA) – Global membership organization with 18,000 members in 6
regions
• Conferences – Annual Meeting (USA)– EuroMeeting (Europe)– China Meeting– Japan Meeting– India Meeting– Latin American Meeting
• CIO/CKO – American Society of Plastic Surgeons (ASPS)
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Latin America
Population over 600 million
Primary languages – Spanish, Portuguese, French
Over 40 countries
No single currencies. Various economic blocks
Top economies - Argentina, Brazil, and Mexico
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Association Perspective
Governance in delivery of services and decision making:
– HQ/American based organizations – centralized (ASPS)
– Regional based organizations – decentralized (DIA)
– Chapter based organizations – dispersed (IABC)
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Association Challenges
• Lack of understanding of Latin America
– Economic
– Political
– Cultural
– Language
• Lack of clarity and definition on strategy and outcomes
– Why invest resources to serve the market?
– How is success defined?
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Association - Challenges cont.
• Understanding of market
• Local resources
• Logistics to deliver services
• Pricing
• Content
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Association - Opportunities
• Globalization and expansion models
• Latin America – growth region
• Local partnerships
• Industry specific
• Long term review
Growth and opportunities in the Latin American Meetings Market
Carlos FulcherIABC
Ernesto van PeborghODISEO
Andy FreireAndyfreire.com
Alexandra Torres Ágora Bogotá
Juan José GarcíaBarceló Congresos
Professionalization
+
Education
DANCING IN PARTNERSHIP
INTERNATIONAL MARKET
Strategic parterships:
from supplier to partner
“Being successful
consists not in doing
extraordinary things, but
in doing ordinary things
extraordinarily well”
Growth and opportunities in the Latin American Meetings Market
54th ICCA Congress