Monetize Your Training Programs Using GoToTraining with RevStreamGoToTraining® with RevStream™ provides a simple, easy-to-use solution for learning organizations that want to offer fee-based online training to their customers. Tight integration with PayPal™ payment processing makes it easy for you to set a price for your class, accept payment in multiple currencies, collect and process online payments, process cancellations and refunds and track your income.

Build your business and increase your bottom line. Expand your revenue opportunities and grow your business using GoToTraining with RevStream to offer fee-based training programs to your customers and partners. Reduce budget worries by transitioning your training program from a cost center to a profit center.

Save time, money and administrative effort. With its seamless integration with PayPal payment processing, GoToTraining with RevStream simplifies the process of offering and managing fee-based classes. Because RevStream is an integrated feature of GoToTraining, our customers can offer for-fee training classes without the need to develop costly and time-consuming integrations with third-party payment processing systems.

How does GoToTraining with RevStream work?Setting up RevStream is as simple as 1-2-3:

1. Acknowledge and accept the RevStream terms, conditions and fees.

2. Associate your GoToTraining account with a PayPal account.

3. Authorize GoToTraining to collect payments and process refunds.

Once your PayPal account is linked to your GoToTraining account, you simply set up your GoToTraining session in the usual manner and assign a price to the class. Your customers can register for the class and pay for it using their credit or debit card, or through PayPal. GoToTraining with RevStream then processes the payment via its integration with PayPal, sends a payment confirmation to your customer and credits your PayPal account. If you allow registrants to pay offline (by check or invoice, for example), you can mark them paid manually in the system.

www.gototraining.com

Key benefits

• Increase online training revenue and grow your business.

• Streamline administration of online training sessions and fees.

• Eliminate the cost and effort of third-party payment processing.

• Provide your customers with flexible payment options.

FACT SHEET GoToTraining

Currencies supported

by RevStream:

• Australian dollars

• British pounds sterling

• Canadian dollars

• Euros

• New Zealand dollars

• U.S. dollars

You can check the status of your payments at any time by looking at the registration page for the class or by running a registration report. Cancella-tions and refunds can be easily managed online as well.

Does my company need to have a PayPal account in order for me to process online payments? Yes. You or your company must have a confirmed and verified PayPal account in order to take advantage of RevStream payment processing. We recommend using a business or premier PayPal account so your customers won’t need to have PayPal accounts to pay you.

You can learn more about the different types of PayPal accounts on the PayPal website.

Do my customers need to have PayPal accounts? What payment methods are accepted?

If you have a business or premier PayPal account, your customers can pay online using major credit and debit cards (Visa, MasterCard, Discover and American Express) or via PayPal. If you have a personal PayPal account, they can only pay online via PayPal.

Trainers who want to accept other methods of payment, such as cash, checks or purchase orders, can process those payments separately and then manually mark those registrants as “paid” and the system will register them for the session.

Are there additional fees required for payment processing?RevStream payment processing is built into GoToTraining, so there’s no need to purchase it separately. However, service charges will be applied as the feature is used. In addition to standard PayPal transaction fees*, Citrix Online will charge a convenience fee of 1.9% of each registrant’s fee, with a cap at $9.95 per registrant, or at the cap set for the currency you’ve selected. All fees will be deducted automatically from your PayPal account at the time of transaction.

*The typical PayPal rates are 2.9% + $0.30 per transaction, unless otherwise agreed upon with PayPal. Please see PayPal’s fee policy online.

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About Citrix OnlineCitrix Online solutions enable people to work from anywhere. Our products include GoToAssist® for remote support, GoToManage™ for IT management, GoToMeeting® for online meetings, GoToMyPC® for remote access, GoToTraining® for interactive online training and GoToWebinar® for larger web events.

©2011 Citrix Online, LLC. All rights reserved. Citrix® is a registered trademark of Citrix Systems, Inc., in the United States and other countries. GoToAssist®, GoToManage™, GoToMeeting®, GoToMyPC®, GoToTraining® and GoToWebinar® are trademarks or registered trademarks of Citrix Online, LLC, in the United States and other countries. All other trademarks and registered trademarks are the property of their respective owners.

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Citrix Online Division7414 Hollister AvenueGoleta, CA 93117U.S.A.T +1 805 690 6400info@citrixonline.com

Media inquiries: pr@citrixonline.com T +1 805 690 2969

Citrix Online Asia PacificLevel 3, 1 Julius AvenueRiverside Corporate ParkNorth Ryde NSW 2113AustraliaT +61 2 8870 0870asiapac@citrixonline.com

Citrix Online Europe Middle East & AfricaCitrix Online UK LtdChalfont Park HouseChalfont Park, Gerrards CrossBucks SL9 0DZUnited KingdomT +44 (0) 800 011 2120europe@citrixonline.com

FACT SHEET GoToTraining

24/7 Support

If you have any further questions about GoToTraining payment processing, visit the GoToTraining online Support Center.