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Fullscope CRM eBook crm.fullscope.com More Power to You Making better and faster business decisions with Microsoft PowerBI

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Fullscope CRM eBook

crm.fullscope.com

More Power to YouMaking better and faster business decisions with Microsoft PowerBI

In traditional CRM and ERP environments, we have become used to seeing delays in presenting fundamental metrics, thanks to the time-consuming task of consolidating, analyzing and formatting data into a presentable format. However, with the support of an ever-growing stack of business intelligence solutions, businesses are now able to cut the time spent preparing the data drastically and can instead hone in on how that data translates into tangible, strategic decisions.

Microsoft is investing substantially in making the presentation and interpretation of data fast, easy and comprehensive. Through the delivery of Microsoft PowerBI 2.0 – described as the most powerful business analytics SaaS, by a very wide margin – we expect to see a whole new generation of data analytics emerging, helping to power better and faster decision-making across the board.

The real power of BI is unlocked when you start to tie things together. Keeping data in dispersed on-premise and cloud databases and in the back end of various legacy systems is no longer a stumbling block, as reporting into a consolidated view becomes as easy as using existing Microsoft desktop software. This means we are now entering the age of real-time business intelligence.

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Even the most non-technical of business users can sign up in five seconds, and gain insights from their business data in less than five minutes, with no assistance from anyone.”

James PhillipsCorporate VP, Microsoft Business Intelligence Products Group

The power of intelligent reporting and analysis is no longer something reserved for the select few.

Getting True Value from your Data1

What BI Can Do for You2

The Microsoft PowerBI Advantage3

Barriers to Cloud Adoption4

Join us as we explore the potential of how this can transform your business.

Fullscope CRM eBook

Fullscope CRM eBook

What’s my data worth?The data your business generates and obtains is arguably your most valuable asset. This is why data security and storage will always remain high priority considerations. But the real challenge is to capitalize on that information and interpret it to gain a coherent view of where the business is and where it is going. This, in turn, enables you to maintain your competitive advantage as you can make more effective business decisions. Some would argue that this ability is impossible to valuate. It’s priceless.

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Getting True Value from your DataMany businesses have huge amounts of data located in silos. Various different business systems all harbor information that is not typically being given out to the general user population. Often we fail to draw full value from what is captured in CRM systems, consumer platforms, legacy systems, partner and supplier portals and more.

Big Data and the Internet of ThingsThe adoption of cutting-edge technologies such as big data and the Internet of Things has led to a new approach to business systems across a wide range of industries. By harvesting these complex metrics, we can now unleash a whole new level of productivity through understanding and analyzing the information generated

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For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Decision-makingYour data should always serve to underpin a strong decision-making process. Through finding correlations and understanding what the driving factors are, you will be able to strengthen the business on every front. Sharing this unified view with an entire team of people can also eliminate disparate views on what is the best way forward.

What BI Can Do for YouWe are not gathering data for the sake of gathering data. In an intelligent business operation, each bit of information gained has a purpose: it feeds into a value-generating engine of constant process review and performance analytics. Once we determine each end goal the data serves to support, we can discover ways to use that data to inspire great business decisions.

EfficiencyEfficiency is another benefit of BI for businesses, as it becomes possible to link processes, equipment and human resources together in a much more intelligent way. It enables you to spot weak links in distribution chains, and identify potential cost savings and synergies from a true company-wide perspective.

On a day-to-day basis, these systems also enable the business to monitor performance systems, perform diagnostics and troubleshoot – on site or remotely.

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Fullscope CRM eBook

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Performance qualityThere are various technologies available to offer predictive and pre-emptive alerts by joining up and continuously monitoring systems and hardware. Machinery can alert you when it needs servicing, sales systems when performance drops below a given value, and servers when they reach a certain capacity. This opens the door for advanced quality control, improved service uptime and, ultimately, enhanced performance across the entire business.

Customer satisfactionBeyond internal business and monitoring systems, many companies also look at collecting and analyzing data outside the organization. Through sentiment analysis and customer ratings, it is possible to gain intelligence on how products and services are perceived by customers via comments in public online forums and surveys. This can help support customer-centric decision-making and can allow the business to better serve the market’s needs.

Relationships reimaginedThere are also intelligent systems that enable products to communicate back to manufacturers after they have been sold, providing a wealth of insight to help companies develop better products. This also offers manufacturers a direct link to consumers – transforming the traditional customer relationship landscape.

Fullscope CRM eBook

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

The next generation of PowerBIPowerBI operates as a cloud-hosted, business intelligence and analytics service that permits business users to directly connect with, and gain insight from, their business data. Customizable dashboards offer fully interactive infographic overviews – in the form of immediate representations of how your business is performing at any given time.

The Microsoft PowerBI AdvantageThere is a staggering rate of development happening across the Microsoft BI stack, providing customers with ever-improving tools that link a vast range of data sources together into a single flow of information reporting. The most recent innovative changes to Microsoft PowerBI provide powerful functionality to unlock the full potential of all your various BI sources.

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Fullscope CRM eBook

Machine learningBy recognizing patterns and algorithms used when handling information, PowerBI can help to reduce the time spent analyzing data. The machine learning functionality performs predictive analyses on data sets and makes assumptions based on defined preferences.

Streaming dataHaving a cluster of servers to manipulate large amounts of data is a costly exercise in terms of investment, software licensing and maintenance. By using the power of cloud computing, this same functionality can be paid for on-demand rather than as an upfront expenditure. Instead of exporting data from one system and batch loading them into another, you now have the ability to stream data from system to system in real time.

One customized viewInstead of filtering through various different views to get the full picture, PowerBI makes it simple to consolidate everything you want to see into a series of custom dashboards. It helps you focus in on what matters from your perspective and gives you a wide range of options for presenting the data in a format that you prefer.

Use your own wordsPowerBI uses natural language queries to interpret your search terms into intelligent results. Rather than having to learn strings of commands or being restricted to a set range of terms to use, you can now search in a Google-like style – using real questions and search words.

Any device goesUsing your phone, laptop or tablet, you can instantly share data and collaborate with your peers from anywhere. You can also set up alerts to notify you when any particular datasets change or fall within a certain range, ensuring that you keep control of your metrics at all times.

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Features

Fullscope CRM eBook

For more information please contact us on: crm.fullscope.comUS: (866) 420-7624 option 2

UK: (0203) 608 1445

Why not cloud?Cloud computing is, and will continue to be, a challenge for many businesses. The presence of legacy systems and on-site networks, as well as fear of compromised data security, can be stumbling blocks for exploiting the many financial benefits of SaaS and remote storage. Still, in many cases, organizations have been surprised to discover a range of unexpected wins after switching to cloud-based solutions:

Barriers to Cloud AdoptionMany business still struggle with adopting cloud functionality due to concerns about data security and lack of data control. However, the main benefits reported from cloud adopters include improved security levels and increased privacy protection.

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Fullscope CRM eBook

Connect data anywhereAlthough it is a SaaS platform, PowerBI does not require you to publish all your data into the cloud. It is possible to operate a hybrid BI environment using a data management gateway acting as a conduit between PowerBI, the cloud and your on-premise data within the sequel server. This can mean a “best of both worlds” scenario for keeping separate data ecosystems, or it can act as a transitional stage as your business prepares to move away from on-premise solutions to cloud-based ones over a period of time.

SummaryThere is no greater frustration than knowing that you have all the information you need to manage a successful business or department, but not being able to access that information at the time and in the format you want it – because it’s buried in a haystack of information that is difficult and time-consuming to rummage through.

We want to help you make better and faster business decisions, through improved intelligence across your business. Better BI will not only enable you to provide a better service to customers through an increased understanding of their needs, but it will also help you establish a stronger competitive position as the strategic direction of the business becomes driven by genuine, accurate and detailed information.

About Fullscope CRMFullscope, formerly Zero2Ten, has shown hundreds of companies that CRM doesn’t have to be difficult or expensive. We are the only Microsoft Dynamics CRM firm that combines deployment and a proactive user-adoption road map into a single 100% fixed-fee program. Fullscope has implemented more Microsoft Dynamics CRM Online solutions than any other Microsoft provider worldwide. We continually fine-tune our process and user-adoption programs to give you the maximum return on your CRM investment. This commitment to stay with you throughout your CRM journey has earned us the highest CRM customer retention rate in the business.

To find out more about how Fullscope can help you to build your business call us now on:

(866) 420-7624 option 2 (0203) 608 1445

EMEA: US:

Fullscope CRM eBook

crm.fullscope.com© 2016 Edgewater Fullscope. Unauthorized use and/or duplication of this material without express and written permission from Edgewater Technology, Inc. is strictly prohibited.