morris midwest customer open house march 2013
DESCRIPTION
In this presentation, we discuss the 3 failure modes of lean journeys (not all of these slides will be useful without hearing the explanation that goes along with them)TRANSCRIPT
The Good, The Bad, and the Ugly
Lean journeys fail more often than they should…and what you can do about it.
Jamie Flinchbaugh
Do MoreWith Less
Pareto of Lean Failure Modes
Top 3 Failure Modes
1. Lean is about thinking, not tools
2. Leadership must be engaged, not just passive support
3. Don’t copy a strategy. Each
organization needs its own roadmap.
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Why Sustainability is Hard
Tools are not enough
Principles drive behaviors
How do we work at this level?
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Get the thinking right
“Saying is one thing, doing
another.”-Montaigne
•5 Principles drive lean 5 Principles drive lean behaviorsbehaviors
•Directly observe work as activities, connections, and flows•Systematic waste elimination•Establish high agreement of both what and how•Systematic problem solving•Create a learning organization
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Leaders must be engaged, not just supportive
“You mustbe the changeyou wish to see
in the world”- Gandhi
•5 Leadership Moves 5 Leadership Moves
•Leaders must be teachers
•Create tension, not stress
•Eliminate both fear and comfort
•Lead through participation, not proclamation
•Build lean into your personal practices
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9http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg
http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg
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1 Percent Wildly
SuccessfulWill you follow everyone else’s
strategy, or chart a new course?
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Your Next Steps
Changing culture requires…
Our principles are a product of our past experiences. To change them, we must:
1.Articulate the change. Give people the language that explains the thinking.
2.Give people new experiences that outweigh the old experiences.
3.Help people reflect to internalize the thinking.
Be the change you wish to see. Lean begins with you!
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Questions
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Jamie Flinchbaugh
Lean Learning Center
LeanLearningCenter.comJamieFlinchbaugh.com