Motivating Employees

Why Motivate Employees?

1. Losing an employee is costly.

2. Motivating the right people to join and remain in the company is a major function of management.

3. Intrinsic reward: personal satisfaction of a job well done.

4. Extrinsic: outside recognition of a job well done.

Intrinsic vs. Extrinsic Rewards

Maslow’s Hierarchy of Needs

Employee-Oriented Motivational Techniques

Employee-Oriented Motivational Techniques

1. Goal-setting theory– Clarity.– Challenge.– Commitment.– Feedback.– Task complexity.

Employee-Oriented Motivational Techniques

2. Expectancy theory– Individuals have different sets of goals and can be

motivated if they believe that:

Employee-Oriented Motivational Techniques

3. Reinforcement theory– In reinforcement theory a

combination of rewards and/or punishments is used to reinforce desired behavior or extinguish unwanted behavior.

Employee-Oriented Motivational Techniques

4. Equity theory

– Employees become de-motivated if they feel their inputs are greater than the outputs.

• Inputs include:– Effort, Loyalty, Flexibility, Determination, Enthusiasm, Trust Superiors,

Support Colleagues and Personal Sacrifice

• Outputs include:– Financial Rewards, Recognition, Responsibility and Sense of Achievement

• How will employees behaviour change if they believe their input is greater than the output?

Building Teamwork

• Create an organizational culture that rewards listening.

• Train managers and supervisors to listen.

• Remove barriers to open communication.

• Actively undertake to facilitate communication.