MOTIVATING SUCCESSFULLY

Managers need to consider the following points if an organisation is to successfully motivate its staff:

Motivational schemes are specific and meet the needs of the workers in the firm.

The right corporate culture is developed, giving workers authority and opportunity to use their skills.

Society, business and the market are constantly changing and so must the motivational system.

MEASURING LEVELS OF MOTIVATION

۞Labour turnover

۞Industrial disputes

۞Productivity

۞Applications for employment

۞Absenteeism.

DISADVANTAGES OF MOTIVATIONAL SCHEMES

Even if the scheme is successful, it can be costly.

Motivation doesn’t guarantee increased productivity. To improve performance workers must have skills and equipment.

If you get it wrong, it can cause even more dissatisfaction.

Team-workingThis is a major component of the (so-called) Japanese approach. It requires major changes in thinking and in the production process. Team-working might be accompanied by:

Cell production٭Quality circles٭Kaizen groups٭De-layering٭Delegation٭Empowerment٭

Encouraging Participation

Encourage workers to offer their views, democratic leadership, two-way communication. This can be difficult as it sometimes requires a change in culture.

Implementing team-working

For it to be successful, workers must be involved in the implementation in the first place (especially when the objectives of the team are being decided). Working in a team helps members feel valued and important.

Training for team-working

Team-working require shop-floor employers to be multi-skilled; this makes them valuable to the team (and the organisation!) These benefits include:

•Absence can easily be covered

•Job rotation

•Team members can contribute to decisions.

Substantial training is required. This will cause short-term cost implications and disruption.

ADVANTAGES OF TEAM-WORKING

I. Higher needs of Maslow fulfilled

II. Increased quality and productivity

III. Decreased turnover (plus the lower costs linked to this)

IV. Improved use of resources

V. Solutions to problems easier to find

VI. De-layering will decrease management costs

VII. Helps motivational techniques

VIII. Absences covered.

DISADVANTAGES OF TEAM-WORKING

i. De-layering requires redundancy

ii. If team is unbalanced it can cause increased problems

iii. Some prefer working alone.