motivation 22

7/28/2019 Motivation 22

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EXECUTIVE SUMMARY

Motivation in simple terms may be understood as the set of forces that cause

people to behave in certain ways. A motivated employee generally is more quality

oriented. Highly motivated worker are more productive than apathetic worker one

reason why motivation is a difficult task is that the workforce is changing.

Employees join organizations with different needs and expectations. Their values,

beliefs, background, lifestyles, perceptions and attitudes are different. Not many

organizations have understood these and not many HR experts are clear about the

ways of motivating such diverse workforce.

Now days employees have been hired, trained and remunerated they need to be

motivated for better performance. Motivation in simple terms may be understood

as the set or forces that cause people to behave certain ways. People are motivated

rewards something they can relate to and something they can believe in. Times

have changed People wants more. Motivated employees are always looking for

better ways to do a job. It is the responsibility of managers to make employees

look for better ways of doing their jobs.

Individuals differ not only in their ability to do but also in their will to do, or

motivation Managers who are successful in motivating employees are often

providing an environment in which appropriate goals are available for needs


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satisfaction. Retaining and motivating workers requires special attention and the

responsibility falls squarely on the shoulders of HR as well as managers and

supervisors at all level. They have to create a work environment where people

enjoy what they do, feel like they have a purpose and have pride in the mission of

the organization. It requires more time, more skill, and managers who care about

people. It takes true leadership.

By giving employees special tasks, you make them feel more important. When

your employees feel like they are being trusted with added responsibilities, they are

motivated to work even harder so they wont let the company down.


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INTRODUCTION

In the organizational setting the word Motivation is used to describe the drive

that impels an individual to work. A truly motivated person is one who wants to

work .Both employees and employers are interested in understanding motivation if

employees know what strengthens and what weakens their motivation, they can

often perform more effectively to find more satisfaction in their job. Employers

want to know what motivates their employees so that they can get them to work

harder.

When people speak of motivation or ask about the motives of person, they are

really asking Why the person acts, or why the person acts the way he does .The

concept of motivation implies that people choose the path of action they follow.


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When behavioral scientists use the word motivation, they think of its something

steaming from within the person technically, the term motivation has its origin in

the Latin word mover which means to move. Thus the word motivation stands

for movement. One can get a donkey to move by using a carrot or a stick; with

people one can use incentives, or threats or reprimands. However, these only have

a limited effect. These work for a while and then need to be repeated, increased or

reinforced to secure further movement.

If a manager truly understands his subordinates motivation, he can channel their

inner state towards command goals, i.e., goals, shared by both the individual and

the organization. It is a well known fact that human being have great potential but

they do not use it fully , when motivation is absent .Motivation factor are those

which make people give more than a fair days work and that is usually only about

sixty-five percent of a persons capacity .Obviously , every manager should be

releasing hundred percent of an individuals to maximize performance for

achieving organizational goals and at the same to enable the individual to develop

his potential and gain satisfaction. Thus every manager should have both interest

and concern about how to enable people to perform task willingly and to the best

of their ability.

At one time, employees were considered just another input into the production of

goods and services. What perhaps changed this way of thinking about employees


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was research, referred to as the Hawthorne Studies, conducted by Elton Mayo from

1924 to 1932 (Dickson, 1973). This study found employees are not motivated

solely by money and employee behavior is linked to their attitudes (Dickson,

1973). The Hawthorne Studies began the human relations approach to

management, whereby the needs and motivation of employees become the primary

focus of managers (Bedeian, 1993).

MOTIVATION THEORIES

Understanding what motivated employees and how they were motivated was the

focus of many researchers following the publication of the Hawthorne Study


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results (Terpstra, 1979). Five major approaches that have led to our understanding

of motivation are Maslow's need-hierarchy theory, Herzberg's two- factor theory,

Vroom's expectancy theory, Adams' equity theory, and Skinner's reinforcement

theory.

According to Maslow, employees have five levels of needs (Maslow, 1943):physiological, safety, social, ego, and self- actualizing. Maslow argued that

lower level needs had to be satisfied before the next higher level need would

motivate employees. Herzberg's work categorized motivation into two

factors: motivators and hygienes (Herzberg, Mausner, & Snyderman, 1959).

Motivator or intrinsic factors, such as achievement and recognition, produce

job satisfaction. Hygiene or extrinsic factors, such as pay and job security,

produce job dissatisfaction.

Vroom's theory is based on the belief that employee effort will lead toperformance and performance will lead to rewards (Vroom, 1964). Rewards

may be either positive or negative. The more positive the reward the more

likely the employee will be highly motivated. Conversely, the more negative

the reward the less likely the employee will be motivated.

Adams' theory states that employees strive for equity between themselvesand other workers. Equity is achieved when the ratio of employee outcomes

over inputs is equal to other employee outcomes over inputs (Adams, 1965).


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WHAT IS MOTIVATION?

A basic principle is that the performance of an individual depends on his or her

ability backed by motivation. Stated algebraically the principle is:

Performance =f (ability motivation)

Ability refers to the skill and competence of the person to complete a given task.

However, ability alone is not enough. The persons desire to accomplish the task is

also necessary. Organizations become successful when employees have abilities

and desire to accomplish given task.

Motivation in simple terms may be understood as the set of forces that cause

people to behave in certain ways.

Reassess needs deficiencies Receives either rewards or punishment Performs Engages in goal directed behavior Searches for ways to satisfy needs Identifies needs


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FRAMEWORK OF MOTIVATION

The framework comprises steps.

1. Motivation process begins with the individuals needs. Needs are teltdeprivations which the individual experiences at a given time and act as

energizers. These needs may be psychological (e.g., the needs for

recognition), physiological (e.g., the needs for water, air or foods) or social

(e.g., the needs for friendship).

2. Motivation is goal directed.3. A goal is a specific result that the individual wants to achieve .An

employees goal are often driving forces and accomplishing those goals can

significantly reduce needs.

4. Promotions and raises are two of the ways that organizations seek tomaintain desirable behavior.


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5. They are signals to employees that their needs for advancement andrecognition and their behaviors are appropriate.

DEFINITIONS

Some definitions on motivation:

how behavior gets started is energized, is sustained, is directed, is stopped, and

what kind of subjective reaction is present in the organism while all this is going

on jones, 1955).

the term motivation refers to a process governing choices made by person or

lower organisms among alternative forms of voluntary activity

motivation is the result of process, internal or external to the individual that

arouse enthusiasm and persistence to pursue a certain course of action.

motivation is a process that starts with a physiological or psychological

deficiency or need that activates behavior or a drive that aimed at a goal or an

incentive


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Obviously, the first definition covers all stages shown in the motivation model.

THE ROLE OF MOTIVATION:

Why do we need motivated employees? The answer is survival (Smith, 1994).

Motivated employees are needed in our rapidly changing workplaces. Motivated

employees help organizations survive. Motivated employees are more productive.

To be effective, managers need to understand what motivates employees within the

context of the roles they perform. Of all the functions a manager performs,

motivating employees is arguably the most complex. This is due, in part, to the fact

that what motivates employees changes constantly (Bowen & Radhakrishna,

1991). For example, research suggests that as employees' income increases, money


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becomes less of a motivator (Kovach, 1987). Also, as employees get older,

interesting work becomes more of a motivator.

IMPORTANCE OF MOTIVATION:

Probably, no concept of HRM receives as much attention of academicians,

researchers and practicing managers motivation. The increased attention towards

motivation is justified by several reasons

1. Motivated employees are always looking for better ways to do a job. This

statement can apply to corporate strategists and to production workers. It is the

responsibility of managers to make employees look for better ways of doing their

jobs.

2. A motivated employee generally is more quality oriented. This is true whether

we are talking about a top manager spending extra time on data gathering and

analysis for a report or a clerk taking extra care when filing important document.

3. Highly motivated worker are more productive than apathetic worker .The high

productivity of Japanese worker and the fever worker are needed to produce an

automobile in Japan than elsewhere is well known. An appreciation of the nature

of motivation is highly useful manager.


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4. Every organization requires human resources in addition to financial and

physical resources for it to function .Three behavioral dimensions of HR are

significant to organizations (i) people must be attracted not only to join the

organizations but also to remain it (ii) people must perform he tasks for which they

are hired and must do so in a dependable manner and (iii) people must go beyond

this dependable role per performance and engage in some form of creative,

spontantaneous, and innovative behavior at work.

5. Motivation as a concept represents a highly complex phenomenon that affects.

and is affected by .a multitude of factors in the organizational milieu .an

understanding of the topic of motivation is thus essential in order to comprehend

more fully the effects of variations in other reaction as they relate to the

performance, satisfaction, and so forth .

6. Why increasing attention is paid towards motivation can be found in the present

and future technology required for production, as technology increases in

complexity, machines tend to become necessary, yet insufficient, vehicles of

effective and efficient operation .Consider the example of the highly technology-

based space programmed in our country.

PURPOSE


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The purpose of this study was to describe the importance of certain factors in

motivating employees at the Piketon Research and Extension Center and

Enterprise Center. Specifically, the study sought to describe the ranked importance

of the following ten motivating factors: (a) job security, (b) sympathetic help with

personal problems, (c) personal loyalty to employees, (d) interesting work, (e)

good working conditions, (f) tactful discipline, (g) good wages, (h) promotions and

growth in the organization, (i) feeling of being in on things, and (j) full

appreciation of work done. A secondary purpose of the study was to compare the

results of this study with the study results from other populations.


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MOTIVATIONAL CHALLENGES

The framework of motivation indicates that motivation is a simple process. But in

reality the task is more daunting

One reason why motivation is a difficult task is that the workforce ischanging. Employees join organizations with different needs and

expectations. Their values, beliefs, background, lifestyles, perceptions and

attitudes are different. Not many organizations have understood these and

not many HR experts are clear about the ways of motivating such diverse

workforce.

Motivating employees is also more challenging at a time when firms havedramatically changed the jobs that employees perform, reduced layers of

hierarchy, and jetusoned large numbers of employees in the name of right-

sizing or down-sizing .These actions have considerably damaged the level of

trust and commitment necessary for employee to put in efforts above

minimum requirements some organization have resorted to hire and fire and

pay for- performance strategies almost giving up motivational efforts.


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Such strategies may have some effects (both positive and negative) but fail

to make and individual overreach him or her

Third, motives can only be inferred, but not seen. The dynamic nature ofneeds offend poses challenge to any manager in motivating his or her

subordinate. An employee, at any given time, has a various needs, desire,

and expectations. Employees who put in extra hours at work to fulfill their

needs or accomplishment may find that these extra hours conflict directly

with needs for affiliation and their desire to be with their families

However, there is no shortage of models, strategies, and tactics formotivating employees. As a result, firms constantly experiment with next

motivational programmed and practice.

Work Motivation

Craig Pinder echoing the basic definition of motivation, define it as follows:

Work motivation is a set of energetic force that originate both within as well as

beyond and individuals being, to initiate workrelated behavior, and to determine

its form, direction, intensity, and duration.


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While general motivation is concerned with effort towards any goal, Stephen

Robbins narrow the focus to organizational goals in order to reflect singular

interest in work related behavior the effort element is a measure of intensity. The

need means some internal state that makes certain outcomes appear attractive. And

unsatisfied need creates tension that stimulates drives within the individual. This

drives general a search behavior to find particular goals, if attend, will satisfied the

needs and lead to the reduction of tension

MECHANISM OF MOTIVATION

Thus, the key to understanding motivation lies in the meaning of, and relationship

between needs, drives and goals,

Needs: Needs are created whenever there is a physiological or psychological

imbalance For example: A need exists when cells in the body are deprived of food

and water or when the personality is deprived of other people who serve friends or

companions. Although psychological may be based on a deficiency, sometimes


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they are not. For instant, and individuals with a strong need to get ahead may have

a history of consistent success

Drives:Drives (Or motives) are set up to alleviate needs. Psychological needs

can be simply defined as a deficiency with direction. Physiological or

psychological drives are action oriented and provide energizing thrust towards

reaching an incentive or goals. They are at the very heart of the motivational

process. The needs for food and water are translated into hunger and thrust drives,

and the need for friend becomes a drives affiliation. Thus, a drive is a

psychological state which moves an individuals satisfying a needs

Goals: At the end of the motivational cycle is the goal or incentive. It is anything

that wills that will alleviate a need and reduce a drive. Thus, attaining a goal will

tend to restore physiological or psychological balance and will reduce or cut off the

drive. Eating food, drinking water and obtaining friends will tend to restore the

balance and reduce the corresponding drives food, water and friends are the

incentive are the goals in this example


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Conceptual clarification: (motives, motivation and motivating)

The terms motives, motivation and motivating which are derived from the Latin

word Mover (to move) are important concept which have distinct connotation. In

order to steer the energies of the employees towards organizational goals

accomplishment, it is essential to grasp the meaning and significance of this

concept and also to learn how to apply them intelligently

Motives: Motive is defined as a inner state that energizes, activates (Or moves)

and directs (or channels) the behavior of individuals towards certain goals the

strong motives or needs are fulfill. In order to minimize the restlessness, and keep

it under control, the individual is propelled into action. Thus motive induce

individual to channel their behavior towards such type of actions as would reduce

their state of restlessness are inner disequilibrium. Thus motives can be thought of

as drives that energize people to action.

Motivation: while motives are energizers of action, motivation is the actual action

that is work behavior itself. For instance, when a employee work hard, his level of


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motivation may be consider as low. Thus, the level of motivation of employee is

judged by his actual work behavior

Motivating: Motivating it is the term that implies that one person induces another

to engage in action or work. Behavior by ensuring that a channel to direct the

motive of the individuals become available and accessible to the individual.

Managers play a significant role in channeling the strong motive in a direction that

he satisfying to both the organization and the employees. Additionally, managers

are also responsible for awakening or activating latent motives in individuals- that

is the needs that are less strong and somewhat dormant and harness them in a

manner that would be functional for the organization.

Classification of Motives:

Primary motives are unlearned and physiologically based. Common primary

motives include hunger, thirst, sleep, avoidance of pain, sex and maternal concern

.The general motives are also unlearned but are not physiologically based.

Competence, curiosity, manipulation, activity, and affection are examples of

general motives.


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Secondary motives are products of learning. The needs for power, achievement,

affiliation, security and status are major motivating forces in human behavior at

work. Behavioral science especially industrial.

Psychology motives is concerned with understanding an individuals through his

motives .It studies the individuals socio-psychological motives at great length in

order to be successful in understanding why man behaves the way he does.

Socio-psychological motives are neither inborn to him nor are they related directly

to his survival .These motives originate from the training which he acquires from

different social organizations to which he belongs. Socio-psychological motives,

unlike physiological motives, are largely vary from culture to culture .They may be

divided into affiliative and egoistic motives. Affiliative motives deal with

belongingness, friendship or affection with people. Egoistic motives relate to a

position over people rather than with people. Power, status, prestige or esteem fall

under egoistic motives. Socio-psychological motives include acquisitiveness,

security, status, autonomy, affiliation, achievement, dependence, aggression,

power and nurturance.


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The complexity of motivation:

Human motivation is highly complex. Human behavior is multi-motivational.

Several motives are simultaneously at work when the individual behaves; and

several times the individual himself is unaware of his motives. Therefore,

motivational analysis if behavior is difficult. Another fact is that the same motive

may give rise to various motives may lead to the same type of behavior in different

individuals.

Thus, there can be several other ways of behaving to achieve these one and all

these different forms of behavior may lead to the same amount of success by

achieving the same end. The converse is also true. Different motives may

sometimes result in one form of behavior. To complicate matters further, people

often do things without being aware of the basic motive or motives involved.

Giving good reasons rather than real reasons for behavior is known as

rationalization Ex. Sublimation, projection, identification, and compensation are a

few forms of behavior in which the real motive is unknown to the individual.

Whether motives are consciously present or are unconscious, many of them act

upon the individual simultaneously .As a result, the individual may face conflict

some of the time .An employee who wants to tell the boss off but also wants to


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keep his job is in conflict. An employer who must decide whether to sell an

oversupply of a commodity at a loss or hold it a little long, is likewise in conflict.

There are various difficulties in inferring motives from behavior as we have seen

thus far:

Similar motives may be manifested through different behaviors

Different motives may be expressed through similar behavior

Motives may appear in disguised form

Any single act of behavior may express several motives

Expression of motives differ from culture to culture and from person to person

within a culture

Motives vary in strength not only from one individual to another but within the

same individual at different times.

Since it is difficult to know all there is to be known about the various motives that

operate both within the individual and from outside, it is difficult to predict

behavior


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MOTIVATION AND BEHAVIOR


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Systematic understanding of human behavior essentially involves the ability to

determine the why of past behavior but also to predict, to change, and even to

control as far as possible future behavior.

Behavior is basically goal-oriented .that means the behavior of an individual is

generally motivated by a desire to attain some goal. The specific goal is not always

consciously known by the individual .Sometimes an individual may wonder, Why

did I do that? or Why did I fail to do that? the reason for behavior is not always

apparent to the conscious mind .individuals are not always aware of everything

they want .

The basic unit of behavior is an activity. In fact, all behavior is a series of

activities .individual have preference for certain activities, they change activities,

and they change activities accordingly. It is important for a manager to understand,

predict, and even control the activities that an individual may perform at a given

moment. To predict the behavior, manager must know which motives or needs of

people evoke a certain action at a particular time.

Motives: Every individual carries a set of inner motivations and drives that

influence the way he behaves much more radically than he realizes .Individuals

differ not only in their ability to do but also in their will to do, or motivation.

Motives are sometimes defined as needs, wants, drives, or impulses within the


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individual .Motives are the whys of behavior .they arouse and maintain activity

and determine a general direction of the behavior of an individual. In essence,

motives or needs are the mainsprings of action. When we use these two terms

interchangeably- motives and needs-we refer something within an individual that

prompts that person to action.

Goals: Goals are outside an individual .Goals are something referred to as hoped

for rewards towards which motives are directed Psychologists use the term

incentives for these goals. Incentives include tangible financial rewards such as

increased pay and also the managers who are successful in motivating employees

are often providing an environment in which appropriate goals are available for

needs satisfaction.


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EASY WAYS TO MOTIVATE YOUR EMPLOYEES

Set Goals

Its important to help your employees set goals for themselves. These can include

both long-term and short-term goals and they can be both work-related and

personal in nature. Often, goals are set on a weekly, monthly, quarterly, or even

yearly basis. Many companies use performance management systems, which get

every employee on the same page, regardless of his or her position. If they

understand the relationship between their specific job and the companys success,

theyll often approach their work with a sense of belonging. Frequently, that sense

is all it takes to get that individual to finish a given task. And, of course, rewarding

your employees for achieving their goals goes a long way toward creating a

consistently motivated workforce.


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Encourage Creative Thinking

Successful companies promote an environment in which creative thinking by the

employees is allowed, if not encouraged. If youve been successful in explaining

your companys overall objectives in detail, employees will often come up with

their own creative strategies for achieving these goals. In the case of the sales force

that I help manage, I usually tell them the successful tactics that I used while

making sales but I also add that theres no one correct way. Everyone has a unique

personality that might translate into an effective method of making sales. The

challenge of figuring out an effective method on their own can be liberating and

much more fulfilling. Plus, employees are more apt to listen to future advice if you

let them figure out that you are right on their own.

Devise a System of Teamwork and Trust

Employees are never going to produce the way you expect them to if they think

you dont care about them. Start off by learning about your employees personal

lives. This will give you insights into how to deal with them in certain situations.

Your relationship with your workers should seem like one between partners as

opposed to one between employee and boss. Also, spread specific assignments

around among your workers. By giving employees special tasks, you make them

feel more important. When your employees feel like they are being trusted with


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added responsibilities, they are motivated to work even harder so they wont let the

company down.

Foster an Environment of Fun

Studies have shown that employees are more dependable and productive when they

think their workplace is a fun place to come to every day. Ive found that one of

the most effective methods of doing this is simply engaging my sales reps in

conversations about topics that we both find interesting. Its not necessary to talk

to them all day long, but a few minutes here and there throughout the day can work

wonders. Little talks like these allow the employee to see you as a regular person,

and when your employees like you as a person, they are more likely to listen to you

when you need them to get something done.

REWARDS

People join organizations expecting rewards. Firms distribute money and other

benefit in exchange for the employees availability, competence and behaviors.

The following diagram identifies four types of rewards: membership and seniority,

job status, competency and performance.

Membership and Seniority-based Rewards


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Benefit an employee receives depends on the firm which he or she joins. An MBA

taking up a job in Wipro or Infosys gets more benefits than boy or girl who joins a

state government undertaking.

In the same firm, a senior employee receives more benefits than employee

.Advancement , pay raises, retirement benefits and perquisites depend on seniority

of an employee.

Membership& Seniority

Task Performance Job Status Competency Organizational Rewards Types of organizational rewards

There are advantages and limitations associated with membership and seniority

based reward .Membership based reward attract job applicants but the problem is

such reward may not directly motivate job performance .Seniority based rewards

tend to reduce turnover but may fail to motivate achievers to perform better.

Another problem with is that they discourage poor performers form leaving the

film voluntarily because alternative jobs are simply not available to them.


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Performance-based Rewards

The trend that is emerging recently is to link pay to performance rather than to

seniority or membership. Firms in N.America, Europe and Asia are paying their

employees more for performance than ever before. For instance, in a recent survey

of 210 large firms in Tokyo, Japan, 24 per cent awarded pay increases on the basis

of performance than seniority.

Performance-based rewards are many, but the most common among them are:

Team rewards are common where firms rely in teams to get work done. Some

teams are rewarded with special bonuses or gifts if they collectively achieve

specific goals. A gain sharing plan is a type of team reward that motivates team

members to reduce costs and increase labor efficiency in their work process. Gain

sharing plans use a predetermined formula and calculated cost savings and pay

bonus to all team members. Typically, the company shatters the cost savings with

employees.

Individual rewards are quite common in organizations. The most common is the

piece rate which links pay to the units produced by an employee. Commissions are


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paid to sales people on the actual sales shown by them. Merit pay is based on the

individuals performance. This is gradually replaced by retainable bonuses for

accomplishing specific tasks or for achieving certain goals. Although these

bonuses are often determined from team or organizational performance, they may

also result from satisfactory completion of individual goals.

Are rewards, particularly monetary rewards, reality motivators? Put in another

way, does money motivate employees? The answer is yes and no.

Money is understood to be powerful motivator for more than one reason. In the

first place, money is fundamental for completion of task. Work, unless it is

voluntary or play involves a contract between two parties guaranteed by the

payment of money. The employee takes pay as the reward for his or her work and

the employer views it as the price for using the services of the employee.

Second, as a medium of exchange, money is the vehicle by which employee can

buy numerous need satisfying goods and services they desire. Third, money is one

of the hygiene factors, and improving maintenance factors is the first step in effort

directed towards motivation. Fourth, money also performs the function of a score

card by which employees assess the value that the organization place on their

services and by which employees can compare their values to others. Fifth,

reinforcement and expectancy theories attest to the value of money as a motivator.


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In the former, if pay is contingent upon performance, it will encourage workers to

high levels of effort, Consistent with the expectancy theory, money will motivate

to the extent that it is seen as being able to satisfy an individuals personal goals

and is perceived as being dependent upon performance criteria.

Sixth, money acts as punctuation in ones life. It is an attention-getting and effect-

producing mechanism Money has, therefore, tremendous importance in influencing

employee behavior. Seventh, money is easily vulnerable for manipulation. Other

factors like satisfaction, responsibility, a challenging job and the like are nebulous.

Payments and the plans with which they are linked are manipulatable. Finally,

money will be a powerful motivator for a person who is tense and anxious about

lack of money. Many worries and concerns are financially based. It is relaxing to

receive sufficient money to clear the outstanding bills and past debts which have

been causing tension.

But behavioral scientists think otherwise. They downgrade money as a motivator.

They prefer, instead, other techniques such as challenging jobs, goals, participation

in decision of behavioral scientists to money as a motivator is understandable for at

least six reasons. First, money is not important to all people. High achievers, for

example, are intrinsically motivated. Money has little impact on such people.


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Second, people fail to see a direct linkage between monetary and performance. In

these days of unionization, protective legislation, seniority based promotion, and

the coast of living indexation, pay raises do not depend on performance. Third, for

money to motivate the difference in pay increase between a high performer and an

average performer must be significant. In practice it rarely is. Fourth, management

must have the discretion to reward high performers with more money. This is not

possible, thanks to strong unionization. Fifth, relationships among employees are

often ruptured because of the scramble for monetary rewards. Finally, financial

incentives discourage risk-taking propensity of people. Whenever people are

encouraged to think about what they will get for performing a task, they become

less inclined to take risk or explore possibilities.

The conclusion is that money can motivate some people under some conditions.

Put it another way money cannot motivate all people under all circumstances.

Studies too attest to the same assertion.

Motivating Employees without Money

The employees who work for your company are naturally motivated. All you need

to do is to utilize their natural ability, which you can do without spending a time.

That's right! No money. In fact, money can actually decrease an employee's

motivation and performance. The first step in utilizing your employees' natural


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abilities is to eliminate your organization's negative practices that zap away their

natural motivation. The second step your organization can take is to develop true

motivators which can spark all your employees into being motivated. By

decreasing negative zapping demotivators and by adding true motivators, you will

tap into your employees' natural motivation. Your employees' natural motivation

relies on the fact that all people have human desires for affiliation, achievement,

and for control and power over their work. In addition, they have desires for

ownership, competence, recognition, and meaning in their work. The following is a

list of ten motivation zapping organizational behaviors that will demotivate your

employees.

Create an atmosphere full of company politics.

Develop unclear expectations regarding your employees' performance.

Create a lot of unnecessary rules for employees to follow.

Plan unproductive meetings for employees to attend.

Promote internal competition between employees.

Withhold information critical for employees to perform their work.

Provide criticism instead of constructive feedback.


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Tolerate poor performance so your high performing employees feel taken

advantage of.

Treat employees unfairly.

Underutilize the capability of your employees.

The following are examples of true motivators that will help your employees tap

into their natural ability to be motivated. Remember; implement these true

motivators without spending money. Instead of focusing on money, focus on how

you can make some changes within your organization.

If your employees do routine work add some fun and variety to their routine.

Provide employees with input and choice in how they do their work.

Encourage responsibility and leadership opportunities within your company.

Promote social interaction and teamwork between employees.

Tolerate learning errors by avoiding harsh criticism.

Promote job ownership.

Develop goals and challenges for all employees.

Provide lots of encouragement.


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Make appreciation part of yourrepertoire.

Develop measurement that shows performance increase.

By eliminating demotivators and adding in no cost motivators you are tapping into

your employees' natural human desires to perform at their maximum level of

motivation and productivity. The following are the human desires that you are

tapping into.

Desire for activity

Desire for ownership

Desire for power

Desire for affiliation

Desire for competence

Desire for achievement

Desire for recognition

Desire for meaning

That's it! Remember; don't work to change one individual at a time. Work to

change your organization to decrease the demotivators and thereby increase your

employees natural ability to self motivates themselves.


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Employee motivation

Principles of improving employee motivation and empowerment

Employee motivation questionnaires or surveys

Staff surveys are usually very helpful in establishing whether staff in your

company is motivated and therefore performing to best effect. Aside from the

information that questionnaires reveal, the process of involving and consulting

with staff is hugely beneficial and motivational in its own right, (see the

'Hawthorne Effect'). Whilst your survey will be unique to your company, your staff

issues, your industry and culture, some useful generic guidelines apply to most

situations. Although not exhaustive, the following ten points may help you cover

the relevant subject areas and help towards establishing facts rather than making

assumptions about motivation when designing your own questionnaires on

employee motivation.


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EMPOWERMENT

Empowerment is one of concepts discussed much in HRM. Empowerment is what

young job aspirants are looking for in organizations. More than monetary rewards,

it is the feeling that employee owns the job that motivates him or her nowadays.

Empowerment may be understood as a process of enhancing feelings of self

.efficacy among organizational members through the identification of conditions

that foster powerlessness and through their removal by both formal organizational

practices and informal techniques of providing efficacy information Empower


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employees are energetic and passionate. They aspire to do better job because they

get personally rewarded for doing job.

Empowerment consist five stages. The first stage involves identifying .The

conditions existing in the organizations that lead to feelings of powerlessness on

the part of organizational members. These conditions manifest through poor

communication, centralized resources, and authoritarian styles of leadership, low

incentive value rewards, low task variety and unrealistic performance goals.

Diagnosis being completed as suggested above, the next stage is to introduce

empowerment strategies and techniques. Use of participative management

implementing merit-Pay systems and job enrichment are example of possible

empowerment practices.

The use of the programmes (stated above) is designed to accomplish two

objectives in the third stage. One is simply to remove the conditions identified in

the first stage as contributing to powerlessness. The second, and more important, is

to provide self-efficacy information to subordinate. Self-efficacy describes a belief


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in ones effectiveness. Individuals high in self-efficacy information to

subordinates. Self-efficacy describes a belief in ones effectiveness. Individuals

high in self-efficacy tend to be confident and self-assured and feel they are likely

to be successful in whatever Endeavours they undertake.

Receiving such information result in feeling of empowerment in the fourth stage

.This is because increasing self-efficacy straightens effort performance

expectancies. Finally, the enhanced empowerment feelings from stage four are

translated into performance in the fifth and final stage. These behavioral

consequences of empowerment include increased activity directed towards task

accomplishment.

Empowerment result in performance

Empowerment is facilitated by a combination of factors including values,

leadership, job structure and reward systems.

Empowerment occurs when power of decision making and authority to share

resources go to employees who then experiences a sense of ownership and control

over jobs. Empowered employees know that know that their jobs belong to them.

Given a say on how things are done, employees feel more responsible. When they


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feel responsible, they show more initiative in their work, get more done and enjoy

the work more.

Empowerment demands team formation. Teams, thus formed, are called self-

directed or simply empowered teams. Wipro Corporation has nearly 30 such teams

and Titan, ABB, Tata information Systems too have their own empowered teams.

The 60,000 tones per annum polyester filament yarn plant of Reliance at Hazira

went on stream within 14 months mainly because its technical teams were

empowered to make critical decisions at the worksite.

Information sharing is another building block of empowerment. Employees need to

be informed about the business and demonstrate how their work fits in. One of the

most important measures of job satisfaction is whether employees find meaning in

their work-if they know what they are working towards and understand how their

work affects other employees and the organization as a whole.


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10 MANAGEMENT MOTIVATION EXAMPLES

to illustrate that there are better ways to motivate employees

Blaire Palmer's experience has enabled her to work with a wide range of

individuals and groups from a variety of backgrounds. Some of these people are

highly motivated themselves, but struggle to extend this state of mind to the people

they manage. Other people are at the receiving end of KITA motivation strategies

that (obviously) aren't working on them. These people know they 'should' be more

engaged with their work. Sometimes they fake it for a few months but it's not

sustainable. In this paper Blaire identifies some common assumptions about

motivation and presents some new paradigms that can help motivate more

effectively.

By adding these coaching tools and motivation principles to your capabilities you

should find the job of leading those around you, and/or helping others to do the

same, more of a joyful and rewarding activity. Instead of spending all your time

and energy pushing and cajoling (in the belief that your people's motivation must


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come from you) you will be able to focus on leading your team, and enabling them

to achieve their full potential - themselves.

Ultimately, motivation must come from within each person. No leader is ever the

single and continuing source of motivation for a person. While the leader's

encouragement, support, inspiration, and example will at times motivate followers,

the leader's greatest role in motivating is to recognize people for who they are, and

to help them find their own way forward by making best use of their own strengths

and abilities. In this way, achievement, development, and recognition will all come

quite naturally to the person, and it is these things which are the true fuels of

personal motivation.

By necessity these case studies initially include some negative references and

examples, which I would urge you to see for what they are. How not to do things,

and negative references, don't normally represent a great platform for learning and

development.

In life it's so important always to try to accentuate the positive - to encourage

positive visualisation - so, see the negatives for what they are; silly daft old ways

that fail, and focus on the the positives in each of these examples. There are very

many.

Motivation example 1 - 'everyone is like me'


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One of the most common assumptions we make is that the individuals who work

for us are motivated by the same factors as us. Perhaps you are motivated by

loyalty to the company, enjoying a challenge, proving yourself to others or making

money. One great pitfall is to try to motivate others by focusing on what motivates

you.

Marie, a director in her company, was being coached. She was a perfectionist.

Every day she pushed herself to succeed and was rewarded with recognition from

her peers. But she was unable to get the same standard of work from her team

members. In the first few weeks of her coaching she would say, "If only people

realized how important it was to put in 110% and how good it felt to get the

acknowledgment, then they would start to feel more motivated".

But it wasn't working. Instead people were starting to become resentful towards

Marie's approach. Acknowledgment was a prime motivator for Marie so to help her

consider some other options, she was helped to brainstorm what else might

motivate people in their work. Marie's list grew: 'learning new skills',

'accomplishing a goal as part of a team', 'creativity', 'achieving work-life balance',

'financial rewards' and 'the adrenaline rush of working to tight deadlines'. Marie

began to see that perhaps her team were indeed motivated - it was simply that the

team members were motivated in a different ways to her own.


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If the leader can tap into and support the team members' own motivations then the

leader begins to help people to realize their full potential.

Motivation example 2 - 'no-one is like me'

Since the 1980's, research has shown that although we know that we are motivated

by meaningful and satisfying work (which is supported by Herzberg's timeless

theory on the subject, and virtually all sensible research ever since), we assume

others are motivated mainly by financial rewards. Chip Heath, associate professor

at Stanford University carried out research that found most people believe that

others are motivated by 'extrinsic rewards', such as pay or job security, rather than

'intrinsic motivators', like a desire to learn new skills or to contribute to an

organization.

Numerous surveys show that most people are motivated by intrinsic factors, and in

this respect we are mostly all the same.

Despite this, while many leaders recognize that their own motivation is driven by

factors that have nothing to do with money, they make the mistake of assuming

that their people are somehow different, and that money is central to their

motivation.


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If leaders assume that their team members only care about their pay packet, or their

car, or their monthly bonus, this inevitably produces a faulty and unsustainable

motivational approach.

Leaders must recognize that people are different only in so far as the different

particular 'intrinsic' factor(s) which motivate each person, but in so far as we are all

motivated by 'intrinsic' factors, we are all the same.


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INDEX

1. Introduction2. Motivation Theories3. Framework Of Motivation4. Definitions5. The Role Of Motivation:6. Purpose7. Motivational Challenges8. Mechanism Of Motivation9. Motivation And Behavior10.Easy Ways To Motivate Your Employees11.Empowerment12.Management Motivation Examples

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