motivation bk
TRANSCRIPT
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Motivation
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Defining Motivation
Defining Motivation
Key Elements
1. Intensity: how hard a person tries
2. Direction: toward beneficial goal
3. Persistence: how long a person tries
Key Elements
1. Intensity: how hard a person tries
2. Direction: toward beneficial goal
3. Persistence: how long a person tries
Motivation
The processes that account for an individualsintensity, direction, and persistence of efforttoward attaining a goal.
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Early Theories of
Motivation
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Hierarchy ofNeeds Theory
Hierarchy ofNeeds Theory
Hierarchy of Needs Theory
There is a hierarchy of fiveneedsphysiological, safety,social, esteem, and self-actualization; as each need issubstantially satisfied, the nextneed becomes dominant.
Self-Actualization
The drive to become what one is capable of becoming.
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MaslowsHierarchy ofNeeds
MaslowsHierarchy ofNeeds
Lower-Order NeedsNeeds that are satisfiedexternally; physiologicaland safety needs.
Higher-Order NeedsNeeds that are satisfied
internally; social, esteem,and self-actualization
needs.
E XH I B I T 61
E XH I B I T 61Source: Motivation andPersonality, 2nded,, by A.H. Maslow, 1970.Reprinted by permission ofPrenticeHall, Inc., Upper Saddle River, NJ.
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Theory XTheory XAssumptions about WorkersAssumptions about Workers
Disliking WorkDisliking Work
Avoiding ResponsibilityAvoiding Responsibility
Having Little AmbitionHaving Little Ambition
Theory YTheory YAssumptions about workersAssumptions about workers
Enjoying WorkEnjoying Work
Accepting ResponsibilityAccepting Responsibility
SelfSelf--DirectedDirected
Mc Gregor Theory X and Theory Y
Mc Gregor Theory X and Theory Y
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Two-Factor Theory (Frederick Herzberg)Two-Factor Theory (Frederick Herzberg)
Two-Factor (Motivation-Hygiene) Theory
Intrinsic factors are related to job satisfaction,while extrinsic factors are associated withdissatisfaction.
Hygiene Factors
Factorssuch as company policyand administration, supervision,and salarythat, when adequatein a job, placate workers. Whenfactors are adequate, people willnot be dissatisfied.
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Contrasting Views ofSatisfaction and
Dissatisfaction
Contrasting Views ofSatisfaction and
Dissatisfaction
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Contemporary
theories ofmotivation
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ERG Theory (Clayton Alderfer)ERG Theory (Clayton Alderfer)
Core Needs
Existence: provision ofbasic materialrequirements.
Relatedness: desire forrelationships.
Growth: desire forpersonal development.
Core Needs
Existence: provision ofbasic materialrequirements.
Relatedness: desire forrelationships.
Growth: desire forpersonal development.
Concepts:
More than one need canbe operative at the sametime.
If a higher-level needcannot be fulfilled, thedesire to satisfy a lower-level need increases.
ERG Theory
There are three groups of core needs: existence,relatedness, and growth.
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David McClellands Theory ofNeedsDavid McClellands Theory ofNeeds
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nAff
Need for Achievement
The drive to excel, to achievein relation to a set ofstandards, to strive to
succeed.
Need for Affiliation
The desire for friendlyand close personalrelationships.
Need for Power
The need to make others
behave in a way that theywould not have behavedotherwise.
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Matching High Achievers and JobsMatching High Achievers and Jobs
E XH I B I T 64E XH I B I T 64
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CognitiveEvaluation TheoryCognitiveEvaluation Theory
Cognitive Evaluation Theory
Providing an extrinsic reward for behavior thathad been previously only intrinsically rewardingtends to decrease the overall level of motivation.
The theory may only be relevant to
jobs that are neitherextremely
dull norextremely interesting.
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Goal-Setting Theory (Edwin Locke)Goal-Setting Theory (Edwin Locke)
Goal-Setting Theory
The theory that specific and difficult goals, withfeedback, lead to higher performance.
Self-Efficacy
The individuals belief that he orshe is capable of performing a task.
Factors influencing the goalsperformance relationship:
Goal commitment, adequate self-efficacy, task characteristics, and
national culture.
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Reinforcement TheoryReinforcement Theory
Concepts:
Behavior is environmentally caused.
Behavior can be modified (reinforced) byproviding (controlling) consequences.
Reinforced behavior tends to be repeated.
The assumption that behavior is a function of its
consequences.
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Equity TheoryEquity Theory
ReferentComparisons:
Self-inside
Self-outside
Other-inside
Other-outside
ReferentComparisons:
Self-inside
Self-outside
Other-inside
Other-outside
Equity Theory
Individuals compare their job inputs and outcomeswith those of others and then respond to eliminateany inequities.
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Equity Theory (contd)Equity Theory (contd)
E XH I B I T 67E XH I B I T 67
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Equity Theory (contd)Equity Theory (contd)
Choices for dealing with inequity:
1. Change inputs (slack off)
2. Change outcomes (increase output)
3. Distort/change perceptions of self
4. Distort/change perceptions of others
5. Choose a different referent person6. Leave the field (quit the job)
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Equity Theory (contd)Equity Theory (contd)
Propositions relating to inequitable pay:
1. Overrewarded hourly employees producemore than equitably rewarded employees.
2. Overrewarded piece-work employeesproduce less, but do higher quality piecework.
3. Underrewarded hourly employees producelower quality work.
4. Underrewarded employees produce largerquantities of lower-quality piece work thanequitably rewarded employees
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Equity Theory (contd)Equity Theory (contd)
Distributive Justice
Perceived fairness of theamount and allocation ofrewards among individuals.
Procedural Justice
The perceived fairness of
the process to determinethe distribution ofrewards.
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Expectancy TheoryExpectancy Theory
Expectancy Theory (Victor Vroom)
The strength of a tendency to act in a certain waydepends on the strength of an expectation that theact will be followed by a given outcome and on theattractiveness of that outcome to the individual.
E XH I B I T 68E XH I B I T 68
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Expectancy Theory RelationshipsExpectancy Theory Relationships
EffortPerformance Relationship
Theprobability that exerting a given amount of
effort will lead to performance.
PerformanceReward Relationship
The belief that performing at a particular level will
lead to the attainment ofa desired outcome.
RewardsPersonal Goals Relationship
Thedegree to which organizational rewards
satisfy an individuals goals or needs and theattractiveness ofpotential rewardsfor the
individual.
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Developed by Americans for Americans
Japan, Greece and Mexico Security
needs Denmark, Sweden, Norway, Netherlands-
Social needs
Equity theory - U S style reward systems
Motivation theories are culture
bound
Motivation theories are culture
bound