motivation bk

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    Motivation

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    Defining Motivation

    Defining Motivation

    Key Elements

    1. Intensity: how hard a person tries

    2. Direction: toward beneficial goal

    3. Persistence: how long a person tries

    Key Elements

    1. Intensity: how hard a person tries

    2. Direction: toward beneficial goal

    3. Persistence: how long a person tries

    Motivation

    The processes that account for an individualsintensity, direction, and persistence of efforttoward attaining a goal.

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    Early Theories of

    Motivation

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    Hierarchy ofNeeds Theory

    Hierarchy ofNeeds Theory

    Hierarchy of Needs Theory

    There is a hierarchy of fiveneedsphysiological, safety,social, esteem, and self-actualization; as each need issubstantially satisfied, the nextneed becomes dominant.

    Self-Actualization

    The drive to become what one is capable of becoming.

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    MaslowsHierarchy ofNeeds

    MaslowsHierarchy ofNeeds

    Lower-Order NeedsNeeds that are satisfiedexternally; physiologicaland safety needs.

    Higher-Order NeedsNeeds that are satisfied

    internally; social, esteem,and self-actualization

    needs.

    E XH I B I T 61

    E XH I B I T 61Source: Motivation andPersonality, 2nded,, by A.H. Maslow, 1970.Reprinted by permission ofPrenticeHall, Inc., Upper Saddle River, NJ.

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    Theory XTheory XAssumptions about WorkersAssumptions about Workers

    Disliking WorkDisliking Work

    Avoiding ResponsibilityAvoiding Responsibility

    Having Little AmbitionHaving Little Ambition

    Theory YTheory YAssumptions about workersAssumptions about workers

    Enjoying WorkEnjoying Work

    Accepting ResponsibilityAccepting Responsibility

    SelfSelf--DirectedDirected

    Mc Gregor Theory X and Theory Y

    Mc Gregor Theory X and Theory Y

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    Two-Factor Theory (Frederick Herzberg)Two-Factor Theory (Frederick Herzberg)

    Two-Factor (Motivation-Hygiene) Theory

    Intrinsic factors are related to job satisfaction,while extrinsic factors are associated withdissatisfaction.

    Hygiene Factors

    Factorssuch as company policyand administration, supervision,and salarythat, when adequatein a job, placate workers. Whenfactors are adequate, people willnot be dissatisfied.

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    Contrasting Views ofSatisfaction and

    Dissatisfaction

    Contrasting Views ofSatisfaction and

    Dissatisfaction

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    Contemporary

    theories ofmotivation

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    ERG Theory (Clayton Alderfer)ERG Theory (Clayton Alderfer)

    Core Needs

    Existence: provision ofbasic materialrequirements.

    Relatedness: desire forrelationships.

    Growth: desire forpersonal development.

    Core Needs

    Existence: provision ofbasic materialrequirements.

    Relatedness: desire forrelationships.

    Growth: desire forpersonal development.

    Concepts:

    More than one need canbe operative at the sametime.

    If a higher-level needcannot be fulfilled, thedesire to satisfy a lower-level need increases.

    ERG Theory

    There are three groups of core needs: existence,relatedness, and growth.

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    David McClellands Theory ofNeedsDavid McClellands Theory ofNeeds

    nAch

    nPow

    nAff

    Need for Achievement

    The drive to excel, to achievein relation to a set ofstandards, to strive to

    succeed.

    Need for Affiliation

    The desire for friendlyand close personalrelationships.

    Need for Power

    The need to make others

    behave in a way that theywould not have behavedotherwise.

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    Matching High Achievers and JobsMatching High Achievers and Jobs

    E XH I B I T 64E XH I B I T 64

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    CognitiveEvaluation TheoryCognitiveEvaluation Theory

    Cognitive Evaluation Theory

    Providing an extrinsic reward for behavior thathad been previously only intrinsically rewardingtends to decrease the overall level of motivation.

    The theory may only be relevant to

    jobs that are neitherextremely

    dull norextremely interesting.

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    Goal-Setting Theory (Edwin Locke)Goal-Setting Theory (Edwin Locke)

    Goal-Setting Theory

    The theory that specific and difficult goals, withfeedback, lead to higher performance.

    Self-Efficacy

    The individuals belief that he orshe is capable of performing a task.

    Factors influencing the goalsperformance relationship:

    Goal commitment, adequate self-efficacy, task characteristics, and

    national culture.

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    Reinforcement TheoryReinforcement Theory

    Concepts:

    Behavior is environmentally caused.

    Behavior can be modified (reinforced) byproviding (controlling) consequences.

    Reinforced behavior tends to be repeated.

    The assumption that behavior is a function of its

    consequences.

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    Equity TheoryEquity Theory

    ReferentComparisons:

    Self-inside

    Self-outside

    Other-inside

    Other-outside

    ReferentComparisons:

    Self-inside

    Self-outside

    Other-inside

    Other-outside

    Equity Theory

    Individuals compare their job inputs and outcomeswith those of others and then respond to eliminateany inequities.

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    Equity Theory (contd)Equity Theory (contd)

    E XH I B I T 67E XH I B I T 67

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    Equity Theory (contd)Equity Theory (contd)

    Choices for dealing with inequity:

    1. Change inputs (slack off)

    2. Change outcomes (increase output)

    3. Distort/change perceptions of self

    4. Distort/change perceptions of others

    5. Choose a different referent person6. Leave the field (quit the job)

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    Equity Theory (contd)Equity Theory (contd)

    Propositions relating to inequitable pay:

    1. Overrewarded hourly employees producemore than equitably rewarded employees.

    2. Overrewarded piece-work employeesproduce less, but do higher quality piecework.

    3. Underrewarded hourly employees producelower quality work.

    4. Underrewarded employees produce largerquantities of lower-quality piece work thanequitably rewarded employees

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    Equity Theory (contd)Equity Theory (contd)

    Distributive Justice

    Perceived fairness of theamount and allocation ofrewards among individuals.

    Procedural Justice

    The perceived fairness of

    the process to determinethe distribution ofrewards.

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    Expectancy TheoryExpectancy Theory

    Expectancy Theory (Victor Vroom)

    The strength of a tendency to act in a certain waydepends on the strength of an expectation that theact will be followed by a given outcome and on theattractiveness of that outcome to the individual.

    E XH I B I T 68E XH I B I T 68

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    Expectancy Theory RelationshipsExpectancy Theory Relationships

    EffortPerformance Relationship

    Theprobability that exerting a given amount of

    effort will lead to performance.

    PerformanceReward Relationship

    The belief that performing at a particular level will

    lead to the attainment ofa desired outcome.

    RewardsPersonal Goals Relationship

    Thedegree to which organizational rewards

    satisfy an individuals goals or needs and theattractiveness ofpotential rewardsfor the

    individual.

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    Developed by Americans for Americans

    Japan, Greece and Mexico Security

    needs Denmark, Sweden, Norway, Netherlands-

    Social needs

    Equity theory - U S style reward systems

    Motivation theories are culture

    bound

    Motivation theories are culture

    bound